Call Handling Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
Seeking a team to organize and manage a calling campaign to collect General Price Lists (GPLs) from funeral homes based in the USA. I need a team or a set of individuals committed to making calls to funeral homes in the USA. A list of funeral homes with their phone numbers will be provided. Each caller will be provided with a suggested calling script along with a list of 100 funeral to call before moving onto the next group of 100. Calls must be made during regular US business hours and multiple calls for follow up may be needed. General Price Lists (GPLs) should be submitted by email, fax, or mail (last resort). Willing to pay on a per price list basis or negotiate with a team for a fixed price for this project.
Skills: Call Handling Cold calling Data Entry Internet research
Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
Hi all, I'm looking for someone who can help us get an appointment with our potential client (restaurants owner or managers). I will provide you with the list. We already send them a email and call few days later asking them if they read the email or not and based on their answer we try to get an appointment with them. Most of the time, the restaurants owners/managers are not there or tell us to call back. We have a marketing platform for them which lowers their risk returns are higher than anybody in the industry. We are looking for someone who can get them excited on the first call and our potential clients look forward for an appointment so we can explain them what we do. If you can close them on the call then that be awesome. At first, I want to start the job as a fixed amount contract and based on the results I will definitely change it to hourly. Thanks
Skills: Call Handling Appointment Setting Cold calling Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
We have an immediate need for a small team of professional, results-driven Customer Relations Staff to make direct outreach to some of our new vendors. These representatives will contact vendors directly to assist them in content loading their own specifications to our new website, which will debut on 8 September 2016. Since this is a tight timeline, our staff needs to be extremely proactive with the vendors, learn fast, and most importantly, be professional. Based on the amount of vendors we have, this will be a full-time, 30-day contract that may require some weekend work in the beginning. All vendors are in Europe, so staff is expected to be available for this time zone. Responsibilities: 1. Contact assigned vendors directly/make appointments as required 2. Document all contact made 3. Learn how to assist with content load on website 4. Present and follow through content load deadlines 5. Report content load completion 6. Report content load failures Qualifications: 1. Absolute professionalism on phone and email 2. Quick learner; database savvy 3. Well organized; be able to record all work on Microsoft applications 4. B2B Experience Preferred Immediate availability required! This is a full time, one-month contract with a flat rate of $1000 per contractor, split into two installments. There is no time for error, so we expect dedicated support from each contractor. Applicants will be interviewed when your profile is accepted and start date will be based on the accurate testing of the beta version of our website, which we are hoping for this week. Please do not apply if you are unable to provide full time, dedicated support.
Skills: Call Handling chat support Customer support Data Entry
Fixed-Price - Intermediate ($$) - Est. Budget: $1,200 - Posted
Deliver One will involve senior executives from largest retailers in Europe and even beyond with decision makers coming from Los Angeles to Beijing. We've achieved to onboard 200 retailers so far and need to hit the 300 bar in the next couple of weeks. We already have a dozen of contractors, in France, identifying/contacting them and we mostly use emailing and calls (which we need to improve). Job Description: We're seeking an experienced Event Concierge Specialist to join our team in preparation for an exclusive event for e-retailers and e-commerce companies in Luxembourg. You'll be expected to work with our existing Concierge Service Team and be able to assist the members and participants that will be joining our event through effective communication by email and phone. Responsibilities: -Email the members that have expressed interest in joining the event and follow the registration process with them by email and phone call. -Email the suppliers, speakers, and other partners that will be participating to know their needs and assist them. -Organize the lists of members, suppliers, partners, speakers and associations and upload in the app that will connect all, to be launched before the event. -Work in strategic partnership with the other members of the Concierge Service Team. Requirements: - Preferably based in Europe where the team and the event is based. - BA/BS or equivalent working experience. - Strong phone presence and experience dialing dozens of calls per day - Excellent verbal and written communications skills with knowledge in business terms - Strong listening and presentation skills on the phone - Ability to multi-task, prioritize, and manage time effectively - Can start ASAP, fixed salary of 150 USD PER DAY - Can report full-time 40 HOURS PER WEEK, Mission Until Sept 5
Skills: Call Handling Administrative Support Business Development chat support
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
We are looking for a positive, kind, and intelligent customer satisfaction team member to join our online business! We need someone that is efficient, thorough, hard working, and extremely good at treating customers with the utmost respect. We work with VIPs, and we need someone that can communicate with them via chat and phone, with respect and kindness. Responsibilities: - Respond to Online Customer Chats Immediately throughout the day (usually around 5 to 10 a day) - Answer customer calls (no more than five a day) Pay will be a set $500 a month to start with possible raises, promotions, and additional responsibilities in the future if we are happy with how you fit into our team. Thanks!
Skills: Call Handling chat support Customer service Phone Support
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
What I need is an army of Virtual Assistants to work on many projects that I have and currently working on. I've spent many thousands of dollars on V.A.'s that I had to teach and re-teach the same things over and over. It was frustrating to say the least. In the meantime, I have many lists of potential investors and systems in place that need to be re-visited. Between myself and several partners, we own software that is designed to make the process of making money in real estate easy. The problem are the commitments and lack of time. I have many social media accounts that can be utilized for marketing purposes, and many other things. My absolute favorite is LinkedIn. I have 3 accounts that are established and have credibility. If you want to see my profile and get a better idea of who I am, go on Linked and find me. My link is https://www.linkedin.com/in/luisveleznyc Here is one of my manager's profiles that I need help in for marketing purposes: https://www.linkedin.com/in/veronica-guzman-597b2953 There are many possibilities for us to work together. However, you will need to commit some time to these projects before we get results. The right people can earn money almost immediately as the opportunities are endless. Depending on your knowledge of real estate and your dedication or even just the ability to grasp key concepts will all be determining factors. What I refuse to do is spend more thousands of dollars in training people that are only looking at the short term pay that don't understand future goals. These positions will be given to those that read and write English well, have an understanding of how to do business, understand basic customer service skills and some that have no problem in speaking on the phone that are easily understood. If you can only work in the background and can't do phone calls, that will be fine also. One of the key positions that is most needed are those that enjoy being on the phone though. There are equal opportunities for all. What I'm creating is a super team of V.A.'s that are going to help my current team members and partners in getting organized and deals closed. I'm very loyal to those that work hard and are willing to help us while we re-launch. Initially, the pay will be what helps me weed out those that are in desperate need of funds right away. and those that are in this for the long term. I expect you to be able to earn at least $2,000. monthly but it's not going to happen in a week, unless of course, you already have the experience and can even add value to the group that I'm creating. Don't be scared by the $5.00 offer. I want you and UpWork to be able to earn thousands as I appreciate them bring you to me. However, we need to make money together for this to work. We are going to re-establish My Cash Your Property, LLC and work with my partners to create something special. If you have some time to commit to this project then I welcome you to apply. If short term survival and you have no interest in growing together, then please don't apply. By your application, I will be able to tell a lot about you. I'm looking for special people that can think outside the box. I prefer to speak on Skype as I am on there a lot. Please fill out the application so that UpWork has you on file as being interested and I have your answers, then Skype me at luisangelvelez (I'm pictured on the side of a cliff) There is a lot of room for growth in my company and other companies. Join me as we get ready to take over a huge section of the Off-Market world in the state of Florida and New York. I hope that you are one of the ones that truly understand the opportunity.
Skills: Call Handling Cold calling Customer service Email Marketing
Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
The price of this job is for 150 gift card balance checks. I need someone to call a toll free 1-800 phone number at least 150 times a day. You will call a phone number that will check the balance of the gift card. You can only check 1 card number at a time. When you call the phone number, you will be prompted to enter in a 19 digit gift card number that I will give you. You will then be told if the gift card has a balance left on it. If there is a balance on the card then I need you to enter that info into the document next to the gift card number. I will have a 2nd person also checking all of the gift cards that you are checking to make sure everything has been checked correctly. This is a very easy straight forward job but it is time consuming. I need someone that can call on their phone, at least 150 times a day. It will take about 2 hours to call 150 times. You can call more than that if you have time and want to make more money.
Skills: Call Handling Cold calling Data Entry Phone Support
Fixed-Price - Intermediate ($$) - Est. Budget: $9 - Posted
Hello, I am Adam Foleman from Game Flip and we are looking for a team of support workers that would be friendly with using Phone and Live chat on our website. You must meet the requirements below. All application are dealt with via Email All work is minimal. You must be able to attend tickets quickly You must have good vocabulary and writing in English It is imperative that you must be aware at all times while doing this job. GameFlip is a website where users can sell and buy video games and in-game virtual items. All work needed would be account help and redirecting, Any applicant with past experience would have a easy time doing this job.
Skills: Call Handling chat support Customer service Customer support
Fixed-Price - Entry Level ($) - Est. Budget: $400 - Posted
Are you looking for exciting job opportunity for 2 weeks? Are you great on the phone, with a desire to make your customer smile? Would you like to work from home? If you are a native Czech speaker, with good computer and sales skills, then this position is for you! About the project: - Project Details: Outbound Mystery-Shopper Survey - Partner: Our partner is the European market leader in market research for the automotive industry - Task: Acting as a mystery shopper purchasing summer tires in a given market - Free Training: provided by CloudAgents - Payment: Per Completed Survey (in general agents are able to complete a minimum of 4-5 surveys per hour); Upwork, fixed term contract; Payment made at the beginning of month, after worked month - Region: Czech Republic - Duration: 2 weeks, starts: October, 2016 - Working Hours: Flexible working hours (minimum of 20 hours per week - Monday to Saturday). Agent Requirements: - Solid computer skills including knowledge of Microsoft Office - Experience in lead generation and/or customer support - Precision of data entry - Fluent English language knowledge + your native language - Some sales skills Work Environment Requirements: - Quiet workplace (tasks are delivered from the comfort of the phone agent home) - USB Headset (a separate microphone and loudspeakers are not good enough to manage calls) - Computer or Laptop with broadband internet connection (mobile internet is not good enough to manage calls) What We Offer: Agents are hired through a fixed-term agency contract. If you are successful in your role, you are eligible for further incentives, you can continue working with us on next projects, while enjoying flexible schedule and meetings with family and friends on your own time. All qualified applicants will receive consideration for freelance work without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Working Method: We use cloud based call center technology - You need to download our call handling system, which needs to be tested. We train all of our agents online before the beginning of any project We monitor the progress of agents and acknowledge successful callers. About CloudAgents: Headquartered in Budapest, Hungary with offices in the United States, CloudAgents' parent company Comforce is the leading cloud contact centre in Central Europe, providing high-quality multilingual services with more than 7000 agents around the globe. Our cloud-based systems enable us to revolutionize virtual work by employing and managing our workforce remotely, including home-based agents. Since foundation in 2008, we handled over 20 million customer interactions and executed more than 300 projects for more than 100 blue chip clients. Join us, because it is fun and easy to work with us! If you are interested please: Apply by attaching a voice file in mp3, in Czech language, telling us why you would like to work with us.
Skills: Call Handling Czech Data Entry English
Fixed-Price - Intermediate ($$) - Est. Budget: $10,000 - Posted
Hello everyone Inviting BPO's around the world to participate in ongoing telecalling campaigns. USA B2B Lead Generation with monthly payouts USA Merchant Cash Advance Lead Generation with weekly payouts Pharmacy US Process with weekly/3 days payouts Solar Lead Generation US/Canada with weekly payouts US Reverse Mortgage Live Transfer with weekly payouts Auto Insurance US with Live Transfer with weekly payouts Interested centers can apply. Centers should have auto dialler facility NO UPFRONT COST INVOLVED
Skills: Call Handling BPO Call Center BPO IT services Cold calling