Primary Job Responsibilities :
Do you enjoy solving problems and helping people? Want to join a company that will give you industry leading training, cutting edge technology and access to worldwide, world-class customers? Join PayPal’s Customer Operations team!
As a Customer Solutions Teammate you will partner with our world-class customers and a merchant to resolve inquires through compassion, knowledge and resolution. You will excel if you have strong verbal (phone) communication skills, exhibit creativity, skills in delivering practical solutions and thrive in a collaborative team environment.
In your role, you will respond to customer inbound inquiries by phone and email in a call center environment
Research customer inquiries using the appropriate technology
Welcome new customers by placing outbound calls
Job Requirements :
Minimum 2 years of customer contact experience in either retail, hospitality, sales, financial services or call center environment to include a minimum of 1 year frequent (e.g., daily) communications with clients via telephone, email and/or face-to-face
Preferred 2 years' experience within a financial service industry or call center environment.
High School diploma or equivalent