Call Handling Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $60 - Posted
Creativity Artistry is in need of a virtual assistant to represent and work virtually for the gallery in handling customers services, invoice, data entry and also data processing. Biding freelancers should have an excellent customer service and must be outcome-oriented. The gallery needs an assistant that will help manage its data entry, customer, Ed services, reply to emails, handle data processing and also handle all that deals with invoicing and recordings, creating and design website. The virtual assistant would be required to work 3 hours per day. The gallery specializes in the online sales of artwork via freelancers who are interested in representing the gallery.
Skills: Call Handling Administrative Support chat support Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $80 - Posted
I am looking to hire someone on a Part time basis 25 Hours Per Week. $80 per Week I am looking for someone who can handle large call volumes. Major percentage of the calls are Spanish so I need someone who is fluent in Spanish. Receiving and making calls. You will function as Personal Assistant, logging information into the customer Management System, Follow up with Prospects Clients, Report Daily Number of Calls, Emails, Online Chats Etc. The job applicant must know how to professionally take a call, handle clients by explaining basic information, and setting clients up for office appointments. (Scripts will be provided) You will be assisting a Very Busy person, your tasks is to make sure that Calendar, Schedules, Appointments are confirmed and attend to daily, Calls are answered and logged into a Customer Management System accordingly and follow up tasks are set up properly. You will need a fast Computer and High Speed internet with Skype and Headset. Professional Phone Etiquette. Preferably someone who speaks fluent Spanish and Good English. Offer: Must be Female. Fluent in English & Spanish. Phone Calls and Appointment Setting Up. Tenemos una compañia de Consultoria de Negocios y ayuda al inmigrante en California. 95% de nuestros clientes hablan español, y necesitamos ayuda con el flujo de llamadas, ingresar datos a una base de datos en Linea, hacer reservaciones de citas, mandar correos electronicos, interactuar con clientes, procesar documentos, cartas, comunicarte con el Manejador diario, editar documentos en español, entre otros. Dejame saber si estas disponible entre los Horarios de 9:00 - 4:00pm Tiempo de Los Angeles, California
Skills: Call Handling Appointment Setting Cold calling Customer service
Fixed-Price - Entry Level ($) - Est. Budget: $300 - Posted
We are a UK based ecommerce business looking for articulate professional customer service agent to work for us. Your job will be to answer telephone calls and help customers with identifying products and the right information. You will work closely with the directors and support them with other tasks where necessary. Initially this job will be paid on per calls taken basis as it gets busier an hourly rate shall be agreed. If you have great customer services experience with no strong accents and are willing to work hard for a growing company then this is the job for you. Ideally you will be someone who is willing to learn and can quickly grasp things. Price per call to be agreed. APPLY ONLY IF YOU HAVE THE EXPERIENCE AND HAVE THOROUGHLY UNDERSTOOD THE SCOPE OF WORK.
Skills: Call Handling Administrative Support Customer service Customer support
Fixed-Price - Expert ($$$) - Est. Budget: $600 - Posted
We are looking for an experienced engineer/developer with knowledge in Siemens OpenScape/HiPath and VoIP. The work is to configure the Siemens OpenScape PBX (provided by freelancer, this can be a demo o temporary licence for the poc only) in a lab environment. Configure 3 extensions/softphones (3 SIP). no need to configure for external calls. Once this is up an running, we will need the freelancer to setup Orecx or similar packet sniffer to create voice and metadata files for the recording calls. We will provide port span configuration. Integration with CSTA will be a plus but must be optional. Then using Web Services (API will be provided) you will need to create a service running in the background that will send voice and metadata to a remote machine. Please do not apply if you have no experience on this. To apply start the covert with "I am a dreamer". You will need to provide the documentation and the code needed to accomplish the task.
Skills: Call Handling Freeswitch Network Engineering Telecommunications Engineering
Fixed Price Budget - Intermediate ($$) - $1,440 to $1,600 - Posted
We are looking for a number of representatives to handle customer service duties for Finland. Please send your "Skype id" together with your resume. Contractor requirements We are looking for a contractor who: 1. Is available for 8 hours per day. 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the Norwegian language. 4. Has 50% or more English for training and internal communication purposes. 5. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net 6. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. 7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality. How to apply To apply, please respond with a cover letter that includes the following: 1. The language level that you have (should be 90% or above) 2. Your customer service experience 3. Your schedule availability In addition, please send us the results of the personality test that you may take at the link below: www.humanmetrics.com/cgi-win/JTypes1.htm About the company We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for over three years now.
Skills: Call Handling Customer support Norwegian
Fixed Price Budget - Intermediate ($$) - $1,280 to $1,600 - Posted
We are looking for a number of representatives to handle customer service duties for Finland. Please send your "Skype id" together with your resume. Contractor requirements We are looking for a contractor who: 1. Is available for 8 hours per day. 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the Finnish language. 4. Has 50% or more English for training and internal communication purposes. 5. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net 6. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. 7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality. How to apply To apply, please respond with a cover letter that includes the following: 1. The language level that you have (should be 90% or above) 2. Your customer service experience 3. Your schedule availability In addition, please send us the results of the personality test that you may take at the link below: www.humanmetrics.com/cgi-win/JTypes1.htm About the company We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for over three years now.
Skills: Call Handling Customer support Japanese