Chat Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
Our team needs someone who can build a _video call function_ (+ chat) for a website which shall work both on desktop and on smartphone. The back-end languages which should be used are flexible - could be PHP, Javascript, AJAX - whichever you think is the best. Please see the attached file, to see how It's approximately going to look! As you will discover, the look is quite similar to the one Facebook uses and the concrete functions inside the "chat box" are (4): * Chat (1 on 1 + group chat) * Call type 1 (With and without video) - possible to "download" a recording afterwards. * Call type 2 (With and without video) - possible to "download" recording afterwards. * Upload a file (send all kinds of files!) ----- Special note: When there is a "call" between two people, there shall be _two types_ of calls. They differentiate by what happens _after_ the call is complete. Call 1 = After the call ends: An automatic message is sent inside the chat box which shows how long the call was (how many minutes & seconds). Call 2 = After the call ends: An automatic message is sent inside the chat box which shows, how long the call was (how many minutes & seconds) + sends a link inside the website. This link shall lead them both to another page where one part is supposed to pay and another claim money. --- Either way, it shall be possible for both parts to "download" the call that they had for the coming 24 h. After that, the recording is deleted from the system. Feel free to apply or ask questions! We'll be happy to review your application!
Skills: chat support AJAX JavaScript Live Chat Software
Fixed-Price - Entry Level ($) - Est. Budget: $500 - Posted
Company reputation management "Digital sharks" , need a person who will negotiate and correspondence with our customers in America. Because of the time difference, we do not have time to do it. For this work will be paid certain of salary. Once a specialist has the ability to make us search for new customers, more correspondence.
  • Number of freelancers needed: 2
Skills: chat support Email Handling Virtual Assistant
Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
We are looking for experienced IT support technicians who can take IT support calls. You must have: Available to take calls on ad hock basis. Strong internet connection VOIP or telephone connection Proven IT support experience. Please provide the following with your submission: Country Time zone Available working hours.
  • Number of freelancers needed: 3
Skills: chat support Administrative Support Desktop Support Technical Support
Fixed-Price - Intermediate ($$) - Est. Budget: $540 - Posted
Our large copywriting agency is interviewing NOW for a client relations specialist to join our busy, dynamic team at Express Writers, consistent hour basis throughout the day. Ideally, something like 8/9 am - 2 or 3 pm. (6 hours daily, $15/hour is our budget: that's $90/day - $540/week - paid fixed weekly.) *This is a SERIOUS, long term role - and you can work from home! We need someone reliable, very effective in communicating to clients, and VERY importantly: someone with a sincere passion and knowledge in content writing/content marketing! It's a huge help for us and our clients if you have been an online copywriter for several years. That way, you can address them confidently on their content needs, "sell" them and help us retain happy clients. You MUST have sales experience, preferably some experience dealing with customers on live chat. Friendliness, ability to be a team player, previous experience in client relations, and knowledge of copywriting/SEO/online content marketing are important to us in picking the right candidate. Overall, your role includes: Managing a support@expresswriters inbox daily and our website chat as well as being available as a phone extension (***Phone OPTIONAL, if the right candidate comes our way that doesn't want to be on phone, we'll still consider you!) Communications will entail: ----Answering all warm lead inquiries: these are all product inquiries that come to us straight from Google, on average 5-10 a day (ie: Can you write an ebook on health and fitness? What would it cost? Do you have a really good real estate writer? etc etc.) Everyone places their order via the content shop: www.expresswriters.com/content-shop, you can guide them with product links and look at our prices to quote them. ----The website chat is simple, we work with Zopim, you will just have it up while you work and handle inquiries. A lot of questions will go to our content manager, since these are people that are checking in on their orders, as well as warm leads asking how you can help them. ----Tracking and updating leads and their orders in Insightly. This is a simple process we'll show you.We will have you train with our COO on Skype screensharing calls. Skype is our "virtual office;" if you have questions at any time, our content manager, myself, our COO and our salesperson can help you out. ----Being able to pick up the phone with chat warm leads (OPTIONAL). We'll give you an extension on our Phone.com setup with an official company extension. (You can hook up your cell phone to it; keep in mind your cell phone answering message must reflect that you are with Express Writers.) You may not get a lot of calls, could be something like 1/2 a day, your primary is email/chat. NOTE: You'll track your hours in a brief Google doc that helps us stay on track with our payrolls.Pay: $15/hour, set at 6 hours/day, paid weekly, $540 MAX budget a week ****HIRING NOW!!*** Expertise required: 5+ years of copywriting and web writing required, 2+ year of client relations INTERVIEWING THIS WEEKEND to fill this role! ***MUST INCLUDE cover letter with a few reasons why you want this job! Will not consider applicants as serious otherwise! Job Type: Part-time
Skills: chat support Copywriting Customer service Live Chat Operator
Fixed-Price - Expert ($$$) - Est. Budget: $600 - Posted
We have a e-Commerce shops UK. Looking for chat + phone support assistant. Before bidding make sure timezone is suitable for you for both countries support. UK - 9 AM - 8 PM Working days - 7 days a week. Requirement: - Give detailed information about product (how it works, specifics, recommendations) - Provide shipping, returns and other terms and condition information. - Be able effectively provide this information via phone and chat. - Sales (telemarket) skills are required to be able sell product. - Excellent English language command - easily understand New Zealand and UK accent. Work volume - Totally 4-6 chat requests daily - totally - 20-40 minutes. Phone calls - 3-7 phone calls daily - average call duration 4-6 minutes. - 30-50 minutes totally in day Project duration Long term. Sales will be increasing up to 7-10 daily. Remuneration. You will get paid if buyer will buy the product. 5 USD per sale. We will trace chat and phone calls for your sale monitoring. Expected number of daily sales 3-5 (if you are professional). 1 day (6 hours training will be required before taking the job).
Skills: chat support Customer service Customer support Phone Support
Fixed-Price - Expert ($$$) - Est. Budget: $500 - Posted
We are a non-profit organization who is looking for a Customer Service person who is an Infusionsoft Expert and is comfortable to do email and chat support and other VA tasks. - He/she should be well-versed with the functions and features of Infusionsoft and other integrated platforms - Can work full-time on a flexible schedule - Must have good command in English and excellent work ethics - Must be based in the Philippines
Skills: chat support Customer service Email Handling Infusionsoft Administration
Fixed-Price - Expert ($$$) - Est. Budget: $400 - Posted
We have e-commerce shop for NZ. Shop is new - 2-5 chat requests daily 2-3 calls daily. Overall takes 20-30 minutes with calls and chat. However requirement is to be online on the computer for chat supporting from morning till the evening 7 days a week. (Saturday and Sunday is not active time). Phone calls will be forwarded to your mobile phone - we cover fees. We are willing to pay per sale. Every caller is a potential buyer. Give your monthly rate for chat support For sale by phone remuniration will be 5-25 USD. 5 for low price products, 25 for high price. We will appreciate those applications who do other freelance customer service jobs and can offer us low rates for taking our project.
Skills: chat support Customer service Customer support Phone Support
Fixed-Price - Entry Level ($) - Est. Budget: $150 - Posted
Looking for chat + phone support assistance for EST 9 AM to 9 PM. Before bidding make sure timezone is suitable for you. Working time - 7 days a week. Working requirement - just be on the computer, no matter where you are, you can do this combining with other freelance jobs. Requirement: - Give detailed information about our pricing scheme, how it works, recommendations, specifics - inform about terms and conditions, privacy, waiver, cancellation and reschedule policies - Be able effectively provide this information via phone. - Sales (telemarket) skills are required to be able sell the service - Excellent English language command - easily understand US accent Remuneration: Work volume - Expecting under 10 chat requests daily - totally - 15-20 minutes Phone calls - 3-5 phone calls daily - average call duration 3-5 miuntes. - 20 minutes totally. Calls will be forwarded to your mobile phone. Remuneration. Monthly for chat fixed price - 150 USD. (as volume is very low) 1-2 days training will be required. (5-6 hours) before you can take this job.
Skills: chat support English