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Chat Support Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $50 - Posted
Hello, this is Peter Kramer! We are looking for at least 10 customer support experts, for a new company launching next week. If you are a workaholic, married to your laptop and willing to go that extra mile with: * Fluent in English and maybe another language * Problem solving skills * Professional email skills * Chat skills * Active reading / listening * Emphatic * Can-do attitude This is a long-term and full-time assignment – at least 1 year. You will work 50 hours per week on a contract for $50 or less. After 2 months we will evaluate your work, and if we are pleased and you like working for us, we will raise the salary $100 per week. Then after six months we will raise to $150 per week. After 12 months we will raise to $200 per week if you are still delivering perfect work. With Christmas you will be receiving a bonus for every hour that you have working during the period till Christmas, and this bonus can be any amount between $1 and $10 for every worked hour. I am looking forward to your application. Peter Kramer
  • Number of freelancers needed: 10
Skills: chat support Customer service Customer support
Fixed-Price - Entry Level ($) - Est. Budget: $170 - Posted
We are looking to hire a full time freelancer via Upwork (No Agency), native to India and Philippines for a full time, work from home job as a virtual chat support agent for presales and customer support profile. Job Description: Attend our website’s global visitors on chat and engage in proactive conversation to know their service requirements, build trust and accordingly suggest a suitable product. Working Hours: 8 Hours a Day minimum, 6 Days a Week. Qualifications: 1. Excellent command over written English. 2. Soft skills and subtle sales approach required to turn visitors into buyers. 3. Good typing speed, be able to attend 2-4 customers efficiently, timely and accurately. 4. Experience in call center in non-voice process, computer background will be an advantage. 5. Quick learner and comfortable in working in 24/7 environment, night shift preferred. 6. Part-time college students, mothers with toddlers, physically challenged people or any other person who can devote at least 8 hours a day, 6 days a week are welcome. 7. Candidate must not be a job hopper. We are looking for long term relationship. Pre-requisites: 1. Desktop or Laptop computer with Windows OS, minimum 2GB RAM. 2. Power-back to cover blackouts and electricity outages. 3. Wired internet broadband connection, minimum 2Mbps. 4. Smart phone with Viber app for internal real time communication. 5. System free from any malware, and good antivirus installed for data protection. 6. Documentation to begin the work contract: ID and Current Address Proof Remuneration: Starting $170/month - bonus based on number of profiles undertaken.
Skills: chat support Computer Skills Customer support Live Chat Operator
Fixed-Price - Expert ($$$) - Est. Budget: $200 - Posted
Hi ! - 1 sentence job overview: I am looking for an English-writing Customer Service Agent. - What I need the freelancer to do: I am looking for someone 100 percent fluent in English, to act as a customer support agent via a text livechat. Goal is to give answers to visitors asking us some questions via our live chat. Ideally, this person has to be able to work to cover the full USA time zone from Monday to Friday during work hours (based on CST – Central Standard Time). As work is not consistent over time, we would like to have you connected from Monday to Friday during work hours (based on CST – Central Standard Time) and during this timeframe, we would pay you per task (= per number of single chat you have everyday). - Key skills needed to do the job well: You need to be a good english writer. You need to be available and connected for this job from Monday to Friday during USA work hours (based on CST – Central Standard Time) from 8:30am to 7:30pm. When someone want to chat, you need to answer quickly. You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. - What I think a successful engagement will look like for me as a client: Making sure you are professional in your behavior and in your answers. Making sure you don't make any mistakes in English is important to us (really small mistakes are OK). Making sure your answers are always funny and positives is also very important to us. Making sure your average response time is really short is important to us. - Payment We'll pay you a USD10 minimum fee per day. (= $200 per month) + USD1.5 per single visitor chat. (you can expect to live chat with 10 to 30 single visitor per day). - We look forward to learning more about you and working with you! Best, Alex
Skills: chat support B2B Marketing Customer service Customer support
Fixed-Price - Entry Level ($) - Est. Budget: $200 - Posted
- I’m looking for a part time virtual assistant. Your main mission is about hiring IOS app testers in a daily basis to test my new apps. It’s a very simple process; I’ll show you the step by step. 1. Must be VERY WELL ORGANIZED person (this is VITAL). 2. MUST have Fluent English. 3. You MUST get 6 new IOS app tester per day (they would be paid per review). 4. Hawk eye to detect every detail 5. Ability to work with minimum supervision. 6. FLEXIBILITY, I need a fast learner and somebody to evolve with my team. 7. Availability in Skype chat is a MUST (starting from 10AM New York timezone) . 8. Daily reporting. Expecting to hire people that can work 6 days a week, you manage your time as you wish as long as you get 6 new persons to test my apps daily (The world is +300 million iOS users, be creative!) . I pay $200/Month, and I have no problem paying more starting from the second month if I see that you are bringing some good value to my business.
  • Number of freelancers needed: 2
Skills: chat support Administrative Support Adobe Photoshop Apple Xcode
Fixed-Price - Intermediate ($$) - Est. Budget: $25 - Posted
MAIN JOB TASKS: 1. Translate a few web pages (using local Thai language) REQUIREMENTS: 1. Proficient in Thai (written) and English (spoken) 2. Stable Internet Language Skills: Thai & English When applying to this job, please write this sentence in Thai: "Hello, thank you for purchasing our product." Also please provide your Skype ID.
Skills: chat support Email Handling English Japanese
Fixed-Price - Entry Level ($) - Est. Budget: $300 - Posted
- I’m looking for a full time virtual assistant. Your main mission is about hiring IOS app testers in a daily basis to test my new apps. It’s a very simple process; I’ll show you the step by step. 1. Must be VERY WELL ORGANIZED person (this is VITAL). 2. MUST have Fluent English. 3. You MUST get 10 new IOS app tester per day (they would be paid per review). 4. Hawk eye to detect every detail 5. Ability to work with minimum supervision. 6. FLEXIBILITY, I need a fast learner and somebody to evolve with my team. 7. Availability in Skype chat is a MUST. 8. Daily reporting. Expecting to hire people that can work 6 days a week, you manage your time as you wish as long as you get 10 new persons to test my apps daily (The world is +300 million iOS users, be creative!) . I pay $300/Month, and I have no problem paying more starting from the second month if I see that you are bringing some good value to my business.
Skills: chat support Administrative Support Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
Hi there, I run an ecommerce business in Australia. I will be away on the 13th of January to the 3rd of February 2016 and require someone to take phone calls Monday to Friday - SYD time, UTC/GMT + 11. Also - Answer emails within an hour (of 9am to 5pm) business hours (SYD time) during business days (Mon to Fri). The phone calls will come through Skype and they will require helping people place orders online, write up invoices and answer general questions that people have. You will be trained on everything you need to know - We have been in business for a while and about 99% of all questions are the same - I will explain these to you and what you need to say, If you don't know tell the customer you will get back to them and email me - I will explain what to do and you can then inform the customer on the next business day. There won't be many phone calls during January - maybe only 1 a day in fact! It is more the emails and keeping up with customer requests which will be important. There will also be some Admin/assistant work needed to be done, organising orders on a shared folder and emailing potential clients to help with finding new business And chat support requests which come through the website. (Again not very many at this time of the year) I require some one that is EXTREMELY RELIABLE and if all goes well there will be more work very soon for customer service as we will be growing the business this year and will need to hire someone full time anyway. Fluent English is a must, a kind/understanding nature is also very important so we can help customers in the best way we can. And an initiative to solve small problems (However as mentioned I will be there to help) During this time, I will be contactable through email if you need any further assistance, however before I am away you will be trained in everything you need to do for this these dates mentioned. Thank you for your time. Cheers Dean.
Skills: chat support Administrative Support Call Handling Customer service
Fixed-Price - Entry Level ($) - Est. Budget: $10 - Posted
We are in need of a Filipino Admin Assistant with experience in Chat Support to work 4 hours per day, 9:00 AM – 2:00 PM EST, M-F (hours cannot be flexible) Tasks: Send oDesk invites to new hires Interview prospective callers by chat interview (chat experience helpful!) Various administrative tasks to assist senior team members. Requirements: Minimum 6 months of Call Center experience USB Headset Reliable and trustworthy Good internet connection (no wireless connections) Attentive to detail Highly Organized Used to Multitasking Proficient with Google Drive, Microsoft Office and Soft phones Can handle multiple chats at the same time Assertive with a positive attitude Can follow established protocols Follow instructions and meet daily goals Fluent in written and spoken English We pay a fixed fee of $66.00 weekly ($1.50 hourly net to you) PLUS the 10% Odesk/Upwork fee. Pay will increase if your performance is excellent and consistent. LONG TERM ONLY. HIRING IMMEDIATELY !
  • Number of freelancers needed: 3
Skills: chat support Administrative Support Customer support
Fixed-Price - Expert ($$$) - Est. Budget: $10,000 - Posted
Hi, my name is Inci Koren. You can read a bit about me in my profile. Feel free to ask me any questions. I would like someone to use 30,000 sites similar to cashbackresearch.com in order to make a profit per site. My team's minimum requirement is 25,000. The minimum amount you should from each site make is $5 USD/site. I'll give you 10 months to make a profit from each site. Basically I need you to do small favours for 25,000 to 30,000 companies in exchange for small money. You can also include personal favours for business/companies into the category classification of sites similar to cashbackresearch.com. I will provide additional details about registration in our conversation. Word of caution for individual workers: because of work volume, this job is better meant for a research agency. I will deposit and release a payment of $10,000 USD after you've reached 20,000 jobs completed. My team has worked on 400 transactions to date. We can show you receipts as proof of payment. You cannot quit this job once we sign an agreement and NDA. Agreement and NDA will be provided to you via UpWork.
Skills: chat support Administrative Support Customer service Customer support
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