Customer Support Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $600 - Posted
Looking for one self-motivated proactive individual with excellent Spoken and Written English. You must be a very organized person: you’ll be getting different tasks thrown onto your lap, and you must be able to make sure everything gets completed, and prioritize. The right person will make sure that things don’t fall through the cracks. Personally I work long hours with focus, energy and enthusiasm and I need people alongside me who can help implement my ideas, add value to people's lives and provide world-class service, systems and support. I work for Virgin Startup helping entrepreneurs access funding, mentoring and support. You will be helping our entrepreneur clients with their applications. The successful applicant will be an intrinsic part of our small team. They would be responsible for normal administrative duties and beyond: Specific duties: Data Entry - Checking, uploading, scanning & email documents sent in by our entrepreneur clients & business advisors. Email answering - answering emails from both our entrepreneur clients and our business advisors. Phone answering - answering incoming calls & making outbound calls. Checking invoices. Full Training would be given via Skype, phone and email to ensure you were up to speed with everything we do. Good keyboard skills including word and basic excel. Good communication skills both verbal and written. Good organisational and time management skills. You will need to be able to pick things up quickly and act responsibly in a professional manner. A friendly and personable personality is required to fit in with the very ‘hands on’ culture. A good sense of humour and a ‘can do’ attitude is also a must. Passionate about your work and hungry to learn as much as you can. Proactive, outgoing, and detail-oriented. REQUIREMENTS You have a minimum of 3 years experience in the admin niche You will have a native or highly fluent command of the English language. Understanding of Google Docs, including documents and spreadsheets, outlook Provide consistent reporting Additional Requirements An entrepreneurial mindset, mentallity and atitude Great time management and scheduling skills Optional Skills (Not required, but a plus) Knowledge of some of the tools we use… like salesforce, infusionsoft, easy webinar, leadpages ,wordpress Business and financial knowledge. WHAT WE OFFER IN RETURN - We are a fast growing company with a work hard, play hard work ethic. We do epic stuff, and we're in business to make a huge positive impact and serve our entrepreneur clients. In return for your high energy, determined focus and commitment to making our team and business a success we offer: * Competitive salary (We reward people that deliver results) * Work remotely *Ongoing learning and development * Performance bonuses and regular incentives How to apply: First you need to make me a video. If you don't have a camera or webcam, just use a phone, I'm not expecting a Hollywood blockbuster here. In the video, tell me these four things: 1. How and why you're going to be perfect in this role 2. What kind of experience you have to back up point #1 3. How much you want to get paid? 4. When can you start? Second upload it to YouTube Third respond to this opportunity and include the link to your video, any other information you want to add (please no essays) and your contact information (preferably Skype) Please keep it under 5 minutes. (Remember: I have to take time out to watch these...) and I’ll speak with you soon.
Skills: Customer support Administrative Support Appointment Setting Data Entry
Fixed-Price - Intermediate ($$) - Est. Budget: $700 - Posted
Requirements: Apply to this position only if you're a Lebara customer currently living in one of the following countries: Spain, Netherlands, Germany, UK and France. Project Duration: This is a Part-Time position in a long-term project. Because you will not be asked to sit-thru the entire length of the schedule you will select, this is an excellent opportunity for those that: A) already have a job with some wiggle room and know how to multi-task. B) are really responsive and know how to multi-task Schedule: 1. ​6:00pm (GMT) ­ 1:30am (GMT) Monday, Tuesday, Thursday, Sunday 2. ​6:00pm (GMT) ­ 1:30am (GMT) Wednesday, Friday, Saturday 3​. 1:30am (GMT) ­ 9:00am (GMT) Monday, Tuesday, Thursday, Sunday 4​. 1:30am (GMT) ­ 9:00am (GMT) Wednesday, Friday, Saturday 5. ​9:00am (GMT) ­ 6:00pm (GMT) Saturday, Sunday Payment Module: You'll get payed for every question replied. The amount varies with the volume of questions answered. Find the rates bellow: 1 - 10 --> $3.50 11 - 20 --> $3.00 21 - 30 --> $2.50 31 - 40 --> $2.00 41 - 50 --> $1.85 51 - 60 --> $1.70 61 - 70 --> $1.60 Location: Remote Minimum Experience: No previous experience required Tasks involved: Support tasks include answering simple questions using our canned responses within 10min max. Requirements: - Fast and Reliable Internet Connection - Smartphone (if you like to work on the go). - Responsive. - Attention to Detail / Multi - Tasking - Self driven character.
Skills: Customer support Virtual Assistant
Fixed-Price - Entry Level ($) - Est. Budget: $2,600 - Posted
The Call Center Chat Specialist provides an accurate and timely response to customer inquiries using the flow of an instant message conversation in real-time.​ The Call Center Chat Messaging Specialist will deliver and foster a premier level of service for our customers based on trust and respect. The Call Center Chat Messaging Specialist must have a genuine passion for assisting customers and handling their concerns/inquiries with a high degree of care and competence.​ customer service, customer support, live chat operator
Skills: Customer support chat support Customer service Data Entry
Fixed-Price - Intermediate ($$) - Est. Budget: $60 - Posted
Creativity Artistry is in need of a virtual assistant to represent and work virtually for the gallery in handling customers services, invoice, data entry and also data processing. Biding freelancers should have an excellent customer service and must be outcome-oriented. The gallery needs an assistant that will help manage its data entry, customer, Ed services, reply to emails, handle data processing and also handle all that deals with invoicing and recordings, creating and design website. The virtual assistant would be required to work 3 hours per day. The gallery specializes in the online sales of artwork via freelancers who are interested in representing the gallery.
Skills: Customer support Administrative Support Call Handling chat support
Fixed-Price - Intermediate ($$) - Est. Budget: $150 - Posted
I need someone that is great on the Phone to make Calls to existing Prospecting Customers to sell Tickets to them for my Business Seminar that will take place in London during October and November 2016. Further more the Person should also be available in Person to help out to sell our Services at Seminar Events. This also requires the Person to be available on certain Dates to assist me in Person looking after the new Customers and those that want to Register for the Seminar or want to book an Appointment with me to discussed the Services I provide as a Sales and Customer Service Trainer for their Company. Besides the Hourly Rate or Fixed Price agreement we come to, I will be happy to also pay you Commission on each Sale that is made because of your Effort when assisting at an Event. (Commission Structure is Performance Based and will be between 5% going up to 20%, depending on what we agree on with what I already pay you plus on how much you Sell).
Skills: Customer support Administrative Support Sales
Fixed-Price - Intermediate ($$) - Est. Budget: $700 - Posted
Project Duration: This is a Part-Time position in a long-term project. Because you will not be asked to sit-thru the entire length of the schedule you will select, this is an excellent opportunity for those that: A) already have a job with some wiggle room and know how to multi-task. B) are really responsive and know how to multi-task Schedule: 1. ​6:00pm (GMT) ­ 1:30am (GMT) Monday, Tuesday, Thursday, Sunday 2. ​6:00pm (GMT) ­ 1:30am (GMT) Wednesday, Friday, Saturday 3​. 1:30am (GMT) ­ 9:00am (GMT) Monday, Tuesday, Thursday, Sunday 4​. 1:30am (GMT) ­ 9:00am (GMT) Wednesday, Friday, Saturday 5. ​9:00am (GMT) ­ 6:00pm (GMT) Saturday, Sunday Payment Module: You'll get payed for every question replied. The amount varies with the volume of questions answered. Find the rates bellow: 1 - 10 --> $3.50 11 - 20 --> $3.00 21 - 30 --> $2.50 31 - 40 --> $2.00 41 - 50 --> $1.85 51 - 60 --> $1.70 61 - 70 --> $1.60 Location: Worldwide - Remote Minimum Experience: No previous experience required Tasks involved: Support tasks include answering simple questions using our canned responses within 10min max. Requirements: - Fast and Reliable Internet Connection - Smartphone (if you like to work on the go). - Responsive. - Attention to Detail / Multi - Tasking - Self driven character.
Skills: Customer support Dutch Virtual Assistant
Fixed-Price - Expert ($$$) - Est. Budget: $1,000 - Posted
One of our US client needs some good company with a good phone presence to call numbers supplied by him and deliver a script. The object of the call is to generate a contact or appointment to discuss products with local representative. Agent needs to have a way to make phone calls to the US. Please send your proposals with the company infrastructure, Portfolio, total working staff and project handled in past
Skills: Customer support Cold calling Telemarketing
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
We are a vacation property management company based in Thailand with 40+ and growing properties in our portfolio here. We require a hands-on Administrative, Marketing, Research and Social media and Listing support freelancer. The tasks would consist of maintaining and ensuring listing quality and the social media and marketing development. We have similar rates across all listings channels, seasonal adjustments and adhoc pricing adjustments, content appearance to guests on respective platform, review collection from past guests and that all across our channel managers. Tasks are to ensure prices are updated as some platforms do not sync our pricing, make sure the content is correct, e.g loading the texts, pictures, availability, ect. across all platforms. Selected the most suitable images and their hierarchy in selection the appealing the ones to come first. Fine tune and have a 100% quality listing on the major 10 OTA such as airbnb, booking.com, agoda, homeaway, tripadvisor, expedia, ect. We require assistance in all associated listing and admins tasks. We work with all major OTA's but have airbnb as major sales platform, so all listing need to be benchmarked against the listing details on airbnb. We are also looking for someone for content writing, further develop our social media (Facebook, pinterest, twitter and instagramm and SEO/ SEM expertise within the vacation rental sector. Having experience in this industry with a strong research experience would be an advantage, as we need to benchmark our listings against other properties and provider, find new sales and marketing agents both OTA and offline, who would help to market our properties with a strong sales basis and listings in Thailand. Our main markets are Asia (China & Korea) and India, as as well as Europe, but we would like to push more towards north america as well. This is a ongoing project with more work to sync all details but then on weekly basis continuing to improve the listing qualities as we add regularly new properties to our portfolio. So we require someone with substantial and regular time availability and very fast response rate, we expect an Thai time zone support (GMT +7 hours) plus minus 2 hours and a response rate or acknowledgement with in the hour. We have a monthly support budget from around 1,000.-- USD/ month
Skills: Customer support Administrative Support Content Writing Data Entry