I need a ShoreTel expert who can help me configure my FlowRoute SIP Trunk to my ShoreGear SG50 switch.
Currently we have Site A with a PRI Trunk with California Phone Numbers and it's own SHG Switch.
We have site B with no trunks of any kind, and it's own SG Switch. Site B has a DID hosted with FlowRoute. This DID is configured on FlowRoute to forward to to DID at SITE A, and then returns to Site B over the VPN via an AutoAttendant Rule.
This is a bad setup as when Internet to Site A is down or VPN between SiteA-B is down, we lose phone service. Instead, I would like FlowRouter Trunk to be directly configured at SiteB ShoreGear switch.