Live Chat Operator Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $600 - Posted
Make cold calls into doctors' offices and convince them to create professional profiles and join our free online healthcare marketplace. Take incoming telephone calls and web-chat sessions from doctors and their staff looking to create professional profile account on our website. Assist doctors create professional profiles on our website. Meet weekly sales quota Must speak perfect English & Spanish
Skills: Live Chat Operator Appointment Setting chat support Cold calling
Fixed-Price - Intermediate ($$) - Est. Budget: $600 - Posted
Hi, ROLE: I require an intelligent Filipina Virtual Assistant to take care of various tasks for me (email support, web and admin tasks, email campaigns, posting to and moderating social media, moderating forums, and anything else I assign) SKILL REQUIREMENTS: You will be required to speak and write verbal english at almost fluent level. Your written english is very important. INDUSTRY: The industry we work in is financial education and training. It would be beneficial if you have experience with business or finance. HOURS - Australian hours 12.30pm am to 12.30 am aprox. PAY: Starting Pay will be aprox $600 USD Per Month. Work Hours Will Be 6 Days Per Week @ 12 Hours Per Day Working Window. . Opportunity to increase pay over time as your skills and abilities increase.
Skills: Live Chat Operator chat support Customer service Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $540 - Posted
Our large copywriting agency is interviewing NOW for a client relations specialist to join our busy, dynamic team at Express Writers, consistent hour basis throughout the day. Ideally, something like 8/9 am - 2 or 3 pm. (6 hours daily, $15/hour is our budget: that's $90/day - $540/week - paid fixed weekly.) *This is a SERIOUS, long term role - and you can work from home! We need someone reliable, very effective in communicating to clients, and VERY importantly: someone with a sincere passion and knowledge in content writing/content marketing! It's a huge help for us and our clients if you have been an online copywriter for several years. That way, you can address them confidently on their content needs, "sell" them and help us retain happy clients. You MUST have sales experience, preferably some experience dealing with customers on live chat. Friendliness, ability to be a team player, previous experience in client relations, and knowledge of copywriting/SEO/online content marketing are important to us in picking the right candidate. Overall, your role includes: Managing a support@expresswriters inbox daily and our website chat as well as being available as a phone extension (***Phone OPTIONAL, if the right candidate comes our way that doesn't want to be on phone, we'll still consider you!) Communications will entail: ----Answering all warm lead inquiries: these are all product inquiries that come to us straight from Google, on average 5-10 a day (ie: Can you write an ebook on health and fitness? What would it cost? Do you have a really good real estate writer? etc etc.) Everyone places their order via the content shop: www.expresswriters.com/content-shop, you can guide them with product links and look at our prices to quote them. ----The website chat is simple, we work with Zopim, you will just have it up while you work and handle inquiries. A lot of questions will go to our content manager, since these are people that are checking in on their orders, as well as warm leads asking how you can help them. ----Tracking and updating leads and their orders in Insightly. This is a simple process we'll show you.We will have you train with our COO on Skype screensharing calls. Skype is our "virtual office;" if you have questions at any time, our content manager, myself, our COO and our salesperson can help you out. ----Being able to pick up the phone with chat warm leads (OPTIONAL). We'll give you an extension on our Phone.com setup with an official company extension. (You can hook up your cell phone to it; keep in mind your cell phone answering message must reflect that you are with Express Writers.) You may not get a lot of calls, could be something like 1/2 a day, your primary is email/chat. NOTE: You'll track your hours in a brief Google doc that helps us stay on track with our payrolls.Pay: $15/hour, set at 6 hours/day, paid weekly, $540 MAX budget a week ****HIRING NOW!!*** Expertise required: 5+ years of copywriting and web writing required, 2+ year of client relations INTERVIEWING THIS WEEKEND to fill this role! ***MUST INCLUDE cover letter with a few reasons why you want this job! Will not consider applicants as serious otherwise! Job Type: Part-time
Skills: Live Chat Operator chat support Copywriting Customer service
Fixed Price Budget - Entry Level ($) - $45 to $50 - Posted
PLEASE OBSERVE THE BUDGET BEFORE YOU BID. THANK YOU. Our newly launched website is so great at answering questions that customers are buying 9 out of 10 times without needing the Live Chat. However we want to provide it. Since launching we see that it's important to have someone online who is on their computer all day and can do this while doing other work. The workload is light and we will train you on how to answer questions. There are 40-50 canned answers available to make it easier to answer queries. It takes about 2-4 hours to do the training to be job ready. I will give you scenarios and role play with you, you'll be able to try out the chat client and get used to it. We use the chat software tawk.to, it's very easy to use and you'll be able to try it out on your end when you get started. * this is NOT a dedicated job the volume of live chats is going to be fairly small for the first 1-3 months, so this would suit someone who has the skills and wants to earn some extra money. You should be someone who spends most of the day/evening online and is able to respond to incoming questions as they come. * You will work in shifts with another live support person so it's important to be reliable so that we can give happiness and create an amazing buying experience for customers. the shifts we'd like to cover is PEOPLE ON STANDBY TO ANSWER QUERIES (not straight non stop work) 8am-8pm New York time and 8pm-8am New York time. ******** IF YOU LIVE ON YOUR COMPUTER LIKE I DO... WHY NOT GET A BIT OF EXTRA MONEY TO MAKE THE HOURS PASS MORE SWEETLY.... YOU'RE SITTING THERE ANYWAYS... WHY NOT PICK UP A LITTLE EXTRA MONEY?? THE PAY CAN BE RELEASED EVERY 15 DAYS SO YOU DON'T HAVE TO WAIT A WHOLE MONTH. ******** The longer you can be online the better, we already have another live chat person so you'll be joining a team, it's fun we're supportive and you have the chance to learn new skills and receive other assignments from us so you'll earn more and continue growing your skills. *********** THE MOST IMPORTANT THING WE NEED IS RELIABILITY! BECAUSE YOU'LL BE COVERING AND WORK ON YOUR OWN MOST OF THE TIME YOU HAVE TO BE ABLE TO HONOUR YOUR COMMITMENTS. *********** THE PRODUCT Is a business book YOU NEED TO Ae an articulate cheerful person who enjoys helping others and making people excited about the products without heavy supervision. This is a long-term role and you will be expected to commit an agreed schedule to get things done. We are a global company but family owned business with over 12 years very successful track-record. Duties will include: ▪ responding to and starting chats with excellent English spelling and grammar ▪ Ensuring you are knowledgable about the products (business books) ▪ helping people through the order process ▪ Responding to queries from people who purchased already ▪ Check the Twitter account & related email to provide support there to inquiries THE RIGHT PERSON TO JOIN US: ▪ Excellent communications skills especially written ▪ Good social media skills and knowledge of Twitter is helpful ▪ Very good organizational skills - this is NOT a solo job, you can work on other projects for other employers at the same time, but you need to be able to stop and respond to live chats as they appear. ▪ Really approachable demeanour, you are generally a cheerful and helpful person; smiley and friendly most of the time ▪ A will to grow within a company… There is LOTS of growth potential and so someone who wants to be settled down. ▪ NOT BE AFRAID to clarify and ask questions so that you know you are making the right decisions. ▪ Be able to work on your own really well - without having to be told what to do every minute. You have to be able to ask questions so that you know what you are responsible for and be proactive in ensuring things that are ongoing are maintained and managed well so that we don't drop the ball. APPLICATION REQUIREMENTS To apply you need to send a covering letter telling why you think the above relates to you and why you think you’re the best for the job NOT a generic application answer please. Also tell me the colour of the sky to prove you have good attention to detail. WHEN YOU BID PLEASE BID A WHOLE AMOUNT FOR A MONTH'S WORK. THIS IS A FIXED BID EVERY MONTH THE SAME SALARY NOT HOURLY. Once again, we are not offering an hourly role as it does not allow honest representation of the work put in, so we will agree hours and monthly flat salary with the applicant we have the most interest in.
Skills: Live Chat Operator Administrative Support Customer service Customer support
Fixed Price Budget - Entry Level ($) - $40 to $50 - Posted
PLEASE OBSERVE THE BUDGET BEFORE YOU BID. THANK YOU. Our newly launched website is so great at answering questions that customers are buying 9 out of 10 times without needing the Live Chat. However we want to provide it. Since launching we see that it's important to have someone online who is on their computer all day and can do this while doing other work. The workload is light and we will train you on how to answer questions. There are 40-50 canned answers available to make it easier to answer queries. We use the chat software tawk.to, it's very easy to use and you'll be able to try it out on your end when you get started. * this is NOT a dedicated job the volume of live chats is going to be fairly small for the first 1-3 months, so this would suit someone who has the skills and wants to earn some extra money. You should be someone who spends most of the day/evening online and is able to respond to incoming questions as they come. * You will work in shifts with another live support person so it's important to be reliable so that we can give happiness and create an amazing buying experience for customers. The longer you can be online the better, we already have another live chat person so you'll be joining a team, it's fun we're supportive and you have the chance to learn new skills and receive other assignments from us so you'll earn more and continue growing your skills. THE MOST IMPORTANT THING WE NEED IS RELIABILITY! BECAUSE YOU'LL BE COVERING AND WORK ON YOUR OWN MOST OF THE TIME YOU HAVE TO BE ABLE TO HONOUR YOUR COMMITMENTS. THE PRODUCT Is a business book YOU NEED TO Ae an articulate cheerful person who enjoys helping others and making people excited about the products without heavy supervision. This is a long-term role and you will be expected to commit an agreed schedule to get things done. We are a global company but family owned business with over 12 years very successful track-record. Duties will include: ▪ responding to and starting chats with excellent English spelling and grammar ▪ Ensuring you are knowledgable about the products (business books) ▪ helping people through the order process ▪ Responding to queries from people who purchased already ▪ Check the Twitter account & related email to provide support there to inquiries THE RIGHT PERSON TO JOIN US: ▪ Excellent communications skills especially written ▪ Good social media skills and knowledge of Twitter is helpful ▪ Very good organizational skills - this is NOT a solo job, you can work on other projects for other employers at the same time, but you need to be able to stop and respond to live chats as they appear. ▪ Really approachable demeanour, you are generally a cheerful and helpful person; smiley and friendly most of the time ▪ A will to grow within a company… There is LOTS of growth potential and so someone who wants to be settled down. ▪ NOT BE AFRAID to clarify and ask questions so that you know you are making the right decisions. ▪ Be able to work on your own really well - without having to be told what to do every minute. You have to be able to ask questions so that you know what you are responsible for and be proactive in ensuring things that are ongoing are maintained and managed well so that we don't drop the ball. APPLICATION REQUIREMENTS To apply you need to send a covering letter telling why you think the above relates to you and why you think you’re the best for the job NOT a generic application answer please. Also tell me the colour of the sky to prove you have good attention to detail. WHEN YOU BID PLEASE BID A WHOLE AMOUNT FOR A MONTH'S WORK. THIS IS A FIXED BID EVERY MONTH THE SAME SALARY NOT HOURLY. Once again, we are not offering an hourly role as it does not allow honest representation of the work put in, so we will agree hours and monthly flat salary with the applicant we have the most interest in.
Skills: Live Chat Operator Administrative Support Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $900 - Posted
We are looking for an experienced technical support manager to resolve users' requests in the help desk and by phone. We normally get around 30 tickets per day. We also receive voice mails and some requests via live chat. The average first reply time should not exceed 6 hours even on week-ends (zendesk mobile helps to answer 6-7 new tickets that arrive over the week-end). You should have strong technical background (preferably a developer) and great communication skills. For native English speakers only. In a nutshell, the support manager resolves all incoming emails/chats/calls. He tests all incoming bug reports and if the issue can be reproduced he reports it to the developers. Another testing is required before the updated version is sent to the customer. In some cases he should be able to do remote teamviewer sessions. It's an ongoing work for an experienced it person who can devote it 2-3 hours of time daily.
Skills: Live Chat Operator chat support Customer support Email Handling
Fixed-Price - Entry Level ($) - Est. Budget: $5,000 - Posted
Chat counselor - Only for Indian ladies above 18 years, who has PC or laptop with good internet connection and headphone 1. Looking for ladies above 18 years. Should have a flair to talk. You will be talking clients - VOIP 2. Should know Hindi well or any other Indian language with English. Knowing more languages is an added advantage 3.This home based job 4.Work can be done at your free time. No minimum or maximum work time. Purely at your leisure 5. Should have minimum 0.50 mbps download and upload internet connection with headphone Contact us if you need any more clarifications.
Skills: Live Chat Operator chat support Customer service Customer support
Fixed Price Budget - Entry Level ($) - $200 to $300 - Posted
Great job opportunity for someone who wants to do something extra on the side. Very easy job, relaxed and fun. Perfect for someone already working from home. $200/mo salary Job Can be done in conjunction with other jobs as well. Great English writing and speaking skills. Must be able to do sales, multi-task. Be available at shift times. Phone sales and appointment setting skills a bonus. Must be reliable and a good communicator.
Skills: Live Chat Operator Email Handling English Telephone Handling
Fixed-Price - Expert ($$$) - Est. Budget: $200 - Posted
Hi ! - 1 sentence job overview: I am looking for an English-writing Customer Service Agent. - What I need the freelancer to do: I am looking for someone 100 percent fluent in English, to act as a customer support agent via a text livechat. Goal is to give answers to visitors asking us some questions via our live chat. Ideally, this person has to be able to work to cover the full USA time zone from Monday to Friday during work hours (based on CST – Central Standard Time). As work is not consistent over time, we would like to have you connected from Monday to Friday during work hours (based on CST – Central Standard Time) and during this timeframe, we would pay you per task (= per number of single chat you have everyday). - Key skills needed to do the job well: You need to be a good english writer. You need to be available and connected for this job from Monday to Friday during USA work hours (based on CST – Central Standard Time) from 8:30am to 7:30pm. When someone want to chat, you need to answer quickly. You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. - What I think a successful engagement will look like for me as a client: Making sure you are professional in your behavior and in your answers. Making sure you don't make any mistakes in English is important to us (really small mistakes are OK). Making sure your answers are always funny and positives is also very important to us. Making sure your average response time is really short is important to us. - Payment We'll pay you a USD10 minimum fee per day. (= $200 per month) + USD1.5 per single visitor chat. (you can expect to live chat with 10 to 30 single visitor per day). - We look forward to learning more about you and working with you! Best, Alex
Skills: Live Chat Operator B2B Marketing chat support Customer service