This position is permanent full-time 40 hours a week and will require the use of an active Internet connection to handle email, live chat and phone support.
We are looking for an English written & speaking customer support representative, with an orientation of marketing and sales.
Support will be performed from 10:00 till 18:00 EST (UTC -5).
Support subjects will include typical customer service inquiries including: product information, tracking, order status, troubleshooting, refund, etc.
Skills we seek in our candidates:
- Fluent written and natural sounding English
- Cordiality, Friendliness
- Selling skills
- Spanish knowledge will be assessed
A voice recording of you describing why you want to work with us is required from all applicants.