Live Chat Operator Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $150 - Posted
We're looking for someone who loves communicating with the outside world and basically lives on their computer/social media. This person is cheerful, hardworking, GENUINELY RELIABLE and passionate about growing a career with a truly awesome company. We're passionate about making an impact in the world. We have over 1 million followers and growing, and have a lot of social media accounts that need someone to communicate with fans and followers in a friendly and professional way throughout the day/evening. There's some flexibility in the job in that you'll communicate with us and conduct your duties throughout the day and evening. For that you'll need to have great communication skills with us and be able to stay on top of your work. Plus as the budget is not massive for the job right now, you'll need those multi-tasking skills so you can also have other contracts too. You'll also undertake some customer service (incl. live chat), and administrative duties like emails, confirming things with customers, helping with our online events, web research, connecting/finding good content, finding people to collaborate with, helping with incoming inquiries and sales support. You'll also occasionally help out on trending hashtags of ours, as well as commenting on trends throughout the day on multiple accounts to give the accounts more visibility. In addition; you'll help with some media inquiries, social media following/unfollowing and other virtual assistant-type duties. The job is eclectic, so we need someone who is willing to put their hand to anything with a great spirit who isn't work shy. We invest a lot of time training and supporting our team, so no matter what - you'll be learning a lot and stretching yourself, thus being able to help you grow. So, what do you need to do well here? > a very level head, mature and understanding of professional conduct - even though you work from home > the ability to juggle a lot of things at once, meet deadlines and great time management > great written conversational English (you're gonna need that) > desire to learn new things and pick them up easily > honesty, integrity, trustworthiness and reliability > you need a good computer that's virus-free, strong internet connection and a back up plan for when your internet goes doesn or you have a power cut How about the pay? To start we have a modest budget of around $150 a month, but this will increase incrementally as you prove yourself an invaluable member of the team and reach certain milestones. We're incubator funded at the moment that also factors into the budget we have available for this position right now. When you apply tell me the maximum amount of hours you could commit to working with us daily (every applicant is different and we want to know what YOU can do within the $150 a month budget we have). We will bear this in mind when assessing who to interview. Can you also tell me the colour of the ocean so I know you've read this all the way through. ***NOW READ THIS ONCE MORE (WITHOUT SKIMMING) AND SEND ME YOUR APPLICATION! LOOKING TO HIRE THE PERFECT CANDIDATE IN THE NEXT DAY, AND START INTERVIEWING TODAY.
Skills: Live Chat Operator Administrative Support Customer service Customer support
Fixed-Price - Entry Level ($) - Est. Budget: $150 - Posted
We're looking for someone who loves communicating with the outside world and basically lives on their computer/social media. This person is cheerful, hardworking, GENUINELY RELIABLE and passionate about growing a career with a truly awesome company. We're passionate about making an impact in the world. We have over 1 million followers and growing, and have a lot of social media accounts that need someone to communicate with fans and followers in a friendly and professional way throughout the day/evening. There's some flexibility in the job in that you'll communicate with us and conduct your duties throughout the day and evening. For that you'll need to have great communication skills with us and be able to stay on top of your work. Plus as the budget is not massive for the job right now, you'll need those multi-tasking skills so you can also have other contracts too. You'll also undertake some customer service (incl. live chat), and administrative duties like emails, confirming things with customers, helping with our online events, web research, connecting/finding good content, finding people to collaborate with, helping with incoming inquiries and sales support. You'll also occasionally help out on trending hashtags of ours, as well as commenting on trends throughout the day on multiple accounts to give the accounts more visibility. In addition; you'll help with some media inquiries, social media following/unfollowing and other virtual assistant-type duties. The job is eclectic, so we need someone who is willing to put their hand to anything with a great spirit who isn't work shy. We invest a lot of time training and supporting our team, so no matter what - you'll be learning a lot and stretching yourself, thus being able to help you grow. So, what do you need to do well here? > a very level head, mature and understanding of professional conduct - even though you work from home > the ability to juggle a lot of things at once, meet deadlines and great time management > great written conversational English (you're gonna need that) > desire to learn new things and pick them up easily > honesty, integrity, trustworthiness and reliability > you need a good computer that's virus-free, strong internet connection and a back up plan for when your internet goes doesn or you have a power cut How about the pay? To start we have a modest budget of around $150 a month, but this will increase incrementally as you prove yourself an invaluable member of the team and reach certain milestones. We're incubator funded at the moment that also factors into the budget we have available for this position right now. When you apply tell me the maximum amount of hours you could commit to working with us daily (every applicant is different and we want to know what YOU can do within the $150 a month budget we have). We will bear this in mind when assessing who to interview. Can you also tell me the colour of the ocean so I know you've read this all the way through. ***NOW READ THIS ONCE MORE (WITHOUT SKIMMING) AND SEND ME YOUR APPLICATION! LOOKING TO HIRE THE PERFECT CANDIDATE IN THE NEXT DAY, AND START INTERVIEWING TODAY.
Skills: Live Chat Operator Administrative Support Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
Candidates shall be expecting to serve customer from online investment companies Candidates with basic knowledge of Forex will be an added advantage Candidates will be expecting to take on shift working schedule Training will be provided Working period Shift 1: from 4pm - 12am (monday to friday) GMT+8 Shift 2: from 12am - 8am (monday to friday) GMT+8 Language: English Monthly salary will be discussed in interview which will be carried out on Skype.
Skills: Live Chat Operator Customer service English Foreign Exchange Trading
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
We are looking for a person dedicated to support our customers. That person will need to answer customer's emails, chat and online phone calls with inquiries for telecommunication product using Zendesk web-based application and Zopim online chat. A good knowledge of Zendesk platform and Zopim is required and also a good experience in customer service procedures. Please send a voice recording upon application.
Skills: Live Chat Operator chat support Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
We are looking for a person dedicated to support our customers. That person will need to answer customer's emails, chat and online phone calls with inquiries for telecommunication product using Zendesk web-based application and Zopim online chat. A good knowledge of Zendesk platform and Zopim is required and also a good experience in customer service procedures. Please send a voice recording upon application. Applicants without voice recording will be automatically rejected.
Skills: Live Chat Operator chat support Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $540 - Posted
Our large copywriting agency is interviewing NOW for a client relations specialist to join our busy, dynamic team at Express Writers, consistent hour basis throughout the day. Ideally, something like 8/9 am - 2 or 3 pm. (6 hours daily, $15/hour is our budget: that's $90/day - $540/week - paid fixed weekly.) *This is a SERIOUS, long term role - and you can work from home! We need someone reliable, very effective in communicating to clients, and VERY importantly: someone with a sincere passion and knowledge in content writing/content marketing! It's a huge help for us and our clients if you have been an online copywriter for several years. That way, you can address them confidently on their content needs, "sell" them and help us retain happy clients. You MUST have sales experience, preferably some experience dealing with customers on live chat. Friendliness, ability to be a team player, previous experience in client relations, and knowledge of copywriting/SEO/online content marketing are important to us in picking the right candidate. Overall, your role includes: Managing a support@expresswriters inbox daily and our website chat as well as being available as a phone extension (***Phone OPTIONAL, if the right candidate comes our way that doesn't want to be on phone, we'll still consider you!) Communications will entail: ----Answering all warm lead inquiries: these are all product inquiries that come to us straight from Google, on average 5-10 a day (ie: Can you write an ebook on health and fitness? What would it cost? Do you have a really good real estate writer? etc etc.) Everyone places their order via the content shop: www.expresswriters.com/content-shop, you can guide them with product links and look at our prices to quote them. ----The website chat is simple, we work with Zopim, you will just have it up while you work and handle inquiries. A lot of questions will go to our content manager, since these are people that are checking in on their orders, as well as warm leads asking how you can help them. ----Tracking and updating leads and their orders in Insightly. This is a simple process we'll show you.We will have you train with our COO on Skype screensharing calls. Skype is our "virtual office;" if you have questions at any time, our content manager, myself, our COO and our salesperson can help you out. ----Being able to pick up the phone with chat warm leads (OPTIONAL). We'll give you an extension on our Phone.com setup with an official company extension. (You can hook up your cell phone to it; keep in mind your cell phone answering message must reflect that you are with Express Writers.) You may not get a lot of calls, could be something like 1/2 a day, your primary is email/chat. NOTE: You'll track your hours in a brief Google doc that helps us stay on track with our payrolls.Pay: $15/hour, set at 6 hours/day, paid weekly, $540 MAX budget a week ****HIRING NOW!!*** Expertise required: 5+ years of copywriting and web writing required, 2+ year of client relations INTERVIEWING THIS WEEKEND to fill this role! ***MUST INCLUDE cover letter with a few reasons why you want this job! Will not consider applicants as serious otherwise! Job Type: Part-time
Skills: Live Chat Operator chat support Copywriting Customer service