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Live Chat Operator Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $170 - Posted
We are looking to hire a full time freelancer via Upwork (No Agency), native to India and Philippines for a full time, work from home job as a virtual chat support agent for presales and customer support profile. Job Description: Attend our website’s global visitors on chat and engage in proactive conversation to know their service requirements, build trust and accordingly suggest a suitable product. Working Hours: 8 Hours a Day minimum, 6 Days a Week. Qualifications: 1. Excellent command over written English. 2. Soft skills and subtle sales approach required to turn visitors into buyers. 3. Good typing speed, be able to attend 2-4 customers efficiently, timely and accurately. 4. Experience in call center in non-voice process, computer background will be an advantage. 5. Quick learner and comfortable in working in 24/7 environment, night shift preferred. 6. Part-time college students, mothers with toddlers, physically challenged people or any other person who can devote at least 8 hours a day, 6 days a week are welcome. 7. Candidate must not be a job hopper. We are looking for long term relationship. Pre-requisites: 1. Desktop or Laptop computer with Windows OS, minimum 2GB RAM. 2. Power-back to cover blackouts and electricity outages. 3. Wired internet broadband connection, minimum 2Mbps. 4. Smart phone with Viber app for internal real time communication. 5. System free from any malware, and good antivirus installed for data protection. 6. Documentation to begin the work contract: ID and Current Address Proof Remuneration: Starting $170/month - bonus based on number of profiles undertaken.
Skills: Live Chat Operator chat support Computer Skills Customer support
Fixed-Price - Entry Level ($) - Est. Budget: $200 - Posted
Hi ! - 1 sentence job overview: I am looking for an English-writing Customer Service Agent. - What I need the freelancer to do: I am looking for someone 100 percent fluent in English, to act as a customer support agent via a text livechat. Goal is to give answers to visitors asking us some questions via our live chat. Ideally, this person has to be able to work to cover the full USA time zone from Monday to Friday during work hours (based on CST – Central Standard Time). As work is not consistent over time, we would like to have you connected from Monday to Friday during work hours (based on CST – Central Standard Time) and during this timeframe, we would pay you per task (= per number of single chat you have everyday). - Key skills needed to do the job well: You need to be a good english writer. You need to be available and connected for this job from Monday to Friday during USA work hours (based on CST – Central Standard Time) from 8:30am to 7:30pm. When someone want to chat, you need to answer quickly. You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. - What I think a successful engagement will look like for me as a client: Making sure you are professional in your behavior and in your answers. Making sure you don't make any mistakes in English is important to us (really small mistakes are OK). Making sure your answers are always funny and positives is also very important to us. Making sure your average response time is really short is important to us. - Payment We'll pay you a USD10 minimum fee per day. (= $200 per month) + USD1.5 per single visitor chat. (you can expect to live chat with 10 to 30 single visitor per day). - We look forward to learning more about you and working with you!
Skills: Live Chat Operator Customer service Customer support Email Handling
Fixed-Price - Expert ($$$) - Est. Budget: $200 - Posted
Hi ! - 1 sentence job overview: I am looking for an English-writing Customer Service Agent. - What I need the freelancer to do: I am looking for someone 100 percent fluent in English, to act as a customer support agent via a text livechat. Goal is to give answers to visitors asking us some questions via our live chat. Ideally, this person has to be able to work to cover the full USA time zone from Monday to Friday during work hours (based on CST – Central Standard Time). As work is not consistent over time, we would like to have you connected from Monday to Friday during work hours (based on CST – Central Standard Time) and during this timeframe, we would pay you per task (= per number of single chat you have everyday). - Key skills needed to do the job well: You need to be a good english writer. You need to be available and connected for this job from Monday to Friday during USA work hours (based on CST – Central Standard Time) from 8:30am to 7:30pm. When someone want to chat, you need to answer quickly. You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. - What I think a successful engagement will look like for me as a client: Making sure you are professional in your behavior and in your answers. Making sure you don't make any mistakes in English is important to us (really small mistakes are OK). Making sure your answers are always funny and positives is also very important to us. Making sure your average response time is really short is important to us. - Payment We'll pay you a USD10 minimum fee per day. (= $200 per month) + USD1.5 per single visitor chat. (you can expect to live chat with 10 to 30 single visitor per day). - We look forward to learning more about you and working with you! Best, Alex
Skills: Live Chat Operator B2B Marketing chat support Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $1,500 - Posted
Userapp: It will be simple chat Chat app (like whatsapp) between clients and doctors. Search doctor based upon specialty and then chat with them. Doctorapp: Doctor will get the questions in his inbox and will answer. Preference will be given to those who has already worked on similar app. This App is close mockup of Healthtap and lybrate with different payment gateway integration and slight changes. Project is for ANDROiD plateform only not iOS. Indians are welcome to apply.
Skills: Live Chat Operator Android App Development Java PHP
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
Candidates shall be expecting to serve customer from online investment companies Candidates with basic knowledge of Forex will be an added advantage Candidates will be expecting to take on shift working schedule Training will be provided Working period from 4pm - 12am (monday to thursday), Saturday 8am to 4pm Monthly salary will be discussed in interview which will be carried out on Skype.
Skills: Live Chat Operator Customer service English Foreign Exchange Trading
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