Phone Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $900 - Posted
We are looking for an experienced technical support manager to resolve users' requests in the help desk and by phone. We normally get around 30 tickets per day. We also receive voice mails and some requests via live chat. The average first reply time should not exceed 6 hours even on week-ends (zendesk mobile helps to answer 6-7 new tickets that arrive over the week-end). You should have strong technical background (preferably a developer) and great communication skills. For native English speakers only. In a nutshell, the support manager resolves all incoming emails/chats/calls. He tests all incoming bug reports and if the issue can be reproduced he reports it to the developers. Another testing is required before the updated version is sent to the customer. In some cases he should be able to do remote teamviewer sessions. It's an ongoing work for an experienced it person who can devote it 2-3 hours of time daily.
Skills: Phone Support chat support Customer support Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
We are looking for a friendly, rock star support / account manager for SaaS localization service Daily job includes; - Providing superb technical support - Helping on-boarding of new and trial customers over the phone, chat and email - Doing one on one product demos online - Building relationships between potential customers and the brand - Writing knowledgebase articles for common questions and problems Ideal candidate must have, - Good communication skills - Availability to work Full time (Sydney Australia time zone) - Fluent English - Strong work ethic - Has basic web design skills - Has technical writing skills - Has experience in similar type of work or a quick learner - Patience with clients - Positive and friendly attitude - Hungry for success - Ability to work flexible hours - Finally has stable internet connection Please include a cover letter. This is a full-time position and salary will be discussed based on experience. Also on application type Aloha as greeting to show you have read the full ad. Looking forward to hearing from you.
Skills: Phone Support chat support CSS CSS3
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
Looking for technical support partners for hotspot product deployed at hospitality businesses in emerging markets. This implies the introduction of a remotely configured Mikrotik device to an existing network, generally a very simple one, and the subsequent monitoring and support of LAN issues specifically related to that device utilizing our existing monitoring and remote command delivery systems. Initial payment is for the setup of yourself as a "customer" and basic QA tasks to familiarize yourself with expected behaviors. Subsequent monthly remittance is based on the number of clients being monitored + installation payments when new clients come online.
Skills: Phone Support Mikrotik RouterBOARD Mikrotik RouterOS Network Analysis
Fixed-Price - Intermediate ($$) - Est. Budget: $12 - Posted
TASK: I am looking for a proofreading partner that is excellent at what they do. You must be focused on accuracy and understanding business and marketing, and accomplishing it quickly. Presentation is 20 pages averaging 100 words/page. PAY: Offering $12/ 2-$6 - 30 mins milestones. Milestone 1: Revision 1 + Milestone 2: Revision 2 FUTURE: If you do well with this task, we are are looking for a long term commitment eventually. MANDATORY: “Excellent” Native English required AVAILABILITY: MILESTONE 1: 30 MINS TOMORROW 4/21 - 8-8:30 AM EST MILESTONE 2: 30 MINS TOMORROW4/21 - 9-9:30 AM EST I WILL ONLY WITH RESPOND TO RESPONSE THAT INCLUDE: - The city you were born in. - If you are available during time frames above. - If you agree with above payment and milestones. - Must send 3 previous business presentations, decks, etc. you've proofread before
  • Number of freelancers needed: 3
Skills: Phone Support Administrative Support Appointment Setting Business Writing
Fixed Price Budget - Intermediate ($$) - $150 to $199 - Posted
We are looking for: Customer Service Specialist with outgoing personality and elective affinities; English native speaker with good communication skill ; Having experience of telephone customer service takes priority. Main Job Description: Familiar with our product and related product listings page; Telephone online customer service for target market; Contact customers via telephone to ask for product use review; Information gathering of customers’ problems after sale. Help us to improve brand impact and eliminate the negative influences in local market.
Skills: Phone Support Call Handling Customer service Telemarketing
Fixed-Price - Entry Level ($) - Est. Budget: $5,000 - Posted
Chat counselor - Only for Indian ladies above 18 years, who has PC or laptop with good internet connection and headphone 1. Looking for ladies above 18 years. Should have a flair to talk. You will be talking clients - VOIP 2. Should know Hindi well or any other Indian language with English. Knowing more languages is an added advantage 3.This home based job 4.Work can be done at your free time. No minimum or maximum work time. Purely at your leisure 5. Should have minimum 0.50 mbps download and upload internet connection with headphone Contact us if you need any more clarifications.
  • Number of freelancers needed: 50
Skills: Phone Support chat support Customer service Customer support
Fixed Price Budget - Intermediate ($$) - $500 to $3,000 - Posted
We are seeking someone to locate, contact, and establish a distributor relationship with USA & International Manufacturers. Specific Job Duties will involve following steps: 1) We will supply a list of appx. 300 amazon product listings. You will then identify the manufacturer for each product. 2) Contact each supplier by their preferred method of communication for creating new accounts for wholesalers 3) Provide all necessary information needed to sign up for wholesaler account 4) Negotiate pricing, and determine order process 5) Organize details in to easy to read spreadsheet We are willing to pay $500 for project, with additional bonuses included for each milestone that is reached. EXTRA $500 Bonus for every 50 wholesale distributor accounts that are successfully created and confirmed TOTAL BONUS POTENTIAL = $3,000 (if all 300 distributor accounts are created)
Skills: Phone Support Internet research Lead generation Microsoft Excel
Fixed Price Budget - Intermediate ($$) - $200 to $280 - Posted
We are currently seeking English speaking professional call centers, telemarketers, salesmen or digital marketers, willing to work on a commission only basis. You will receive between $200 to $280 per sale depending on the package you sale (We are a Graphic Design Studio). We need to see that you can perform expecting minimum 4 sale weekly. Sales people must speak good English. Must be able to start this work immediately. Must be able to update daily and respond promptly. Interested professionals should reach new potential clients by his own methods and has to build his own potential client's list. This is a commission based project, don't bid if you are wanting an hourly pay.
  • Number of freelancers needed: 5
Skills: Phone Support Cold calling Marketing strategy Sales