You've landed at the right place. oDesk is now Upwork. Learn about the new platform.

Technical Support Jobs

25 were found based on your criteria {{ paging.total | number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("hourly") | number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("fixed") | number:0}})
show all
only
only
only
show all
only
only
only
only
only
show all
only
only
only
Looking for the Team App?
Download the New Upwork Team App
Fixed-Price - Entry Level ($) - Est. Budget: $1,000 - Posted
hello all, we are looking for support team who can work for us to provide support to our client on live chat. Person should have basic knowledge of networking and linux. support timings are 18 hours a day and 6 days a week. we need 2 people on support at one shift. please contact us if you can provide good support service. Thanks
  • Number of freelancers needed: 4
Skills: Technical Support Administrative Support Asterisk chat support
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
-You will be calling for our company, Debt Collection Master, and try to get new accounts for us. -You are responsible for calling companies and see if they have open invoices they cannot get paid on from their clients or ex-clients -You will call and collect from their clients. Required Job Skill: -Has experience in telemarketing, sales, cold calls, setting appointments, collections -A huge plus if you have an experience in appointment setting for an IT company before. -Has a positive disposition in life. English Written Skills: good English Speaking Skills: excellent Salary: 7,000 base salary to start. 2,000 bonus for every appointment set over 1 per week Work Hours: 8:30 am EST start time, 10 hr shift with 60 min break Note: Only apply if you have long term plans of working in an online job.
  • Number of freelancers needed: 5
Skills: Technical Support Cold calling Customer service Sales
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
We are looking for someone to write Sales/Customer Service/ technical Help scripts for the following. 1- 2 Templates needed for each section. Sales: Sales Examples Lead Generation Customer Service: Answering Service Order Processing Payment Processing(Verification) Scripts will be used for training entry level call center agents. Person needs to have knowledge of Five9, training and development, collections, customer service, call center, sales Successful work could lead to additional projects.
Skills: Technical Support Administrative Support B2B Marketing chat support
Fixed-Price - Intermediate ($$) - Est. Budget: $350 - Posted
Primary Responsibilities Support the operation of advanced IP network services Receive calls from customers to open trouble tickets Work trouble tickets to resolve customer and network issues Work with Telecommunication Service Providers to resolve circuit problems to resolution Follow SLAs and escalation Matrix to resolve issues. Work with Hardware/Software Vendors to resolve problems Work a rotating shift schedule Perform other duties as assigned Qualifications: Basic Computer Skills and fluency in English for speaking as well as correspondence Access to PC, Internet and phone.
Skills: Technical Support Customer support Email Handling Email Technical Support
Fixed-Price - Expert ($$$) - Est. Budget: $40,000 - Posted
Summary of Position: The Technical Project Manager/Integration Support Engineer’s primary responsibility is technical integration and support for our customer base, both directly and indirectly. In this role, you will be responsible for the successful installation, control, support and monitoring of all Dicom Systems technical projects. You will perform configuration, support, administration and clinical user training throughout the customer’s medical imaging enterprise, as well as integration with other information systems across multiple healthcare facilities. Your duties will span a wide variety of customer IT environments, secure hybrid network architecture, including high latency, low bandwidth, complex priority routing management, DICOM, HL7 and IHE cross-enterprise integration. The Technical Project Manager/Integration Support Engineer provides all direct and indirect support to Dicom Systems customers, including but not limited to cloud storage configuration and management, multi-vendor training on imaging device installation, configuration, management, and service. You will work with internal teams and Healthcare IT/informatics departments at medical facilities, large and small. All work is performed remotely. Technical understanding of DICOM, HL7, databases, Medical Imaging, networking and Healthcare IT in general is required. The Technical Project Manager must must possess superb organizational skills, be detail-oriented and must maintain meticulous documentation. The successful candidate must have solid command of the English language and be an effective communicator, both verbally and in written form. The ability to multitask is also essential for this role. The primary duties include, but are not limited to: - Develop proficiency in the company's software solutions, solution methodologies, and core technologies. - Implement proprietary software to support DICOM, HL7, medical image migrations - Verify software modifications, changes and enhancements and submitting test results findings to software development - Maintain and update internal database, outlining all interactions throughout the project lifecycle. - Create process optimization improvements to enhance the department and its offerings. - Respond to customer inquiries quickly and maintaining excellent customer service. - Conduct and/or participate in all teleconference calls - Monitor, maintain and ensure projects are progressing appropriately. - Reviewing and analyzing software and hardware needs for upcoming projects - Developing a comprehensive understanding of all services provided and be prepared to implement at customer facilities - Maintenance of the monitoring systems for proactive monitoring - Participate in the help desk and answer support calls, email and provide 24x7 on-call support for the customers. - Create and implement plans for deploying new hardware systems and VM systems such as VMWARE and HYPER-V. Directly working with software engineers to define and document an application’s deployment process. Technical Requirements: - Knowledge of networking protocols (such as TCP/IP). - Excellent verbal and written English communication skills. - Strong understanding of DICOM, HL7 and PACS - Excellent understanding of generic networking technology (Hardware and Software) - Knowledge of computer HW (Drives, memory, CPU, storage) - Demonstrated problem solving/trouble shooting abilities. - Must be a team player with the initiative and drive to do whatever it takes to ensure systems are stable and efficient. - BS in Computer Science or or Biomedical Engineering, or equivalent experience.NAS, RAID configuration ability a plus , MS Certificate Services a plus, not required - A+ Certification a plus, not required, NET+ Certification a plus, not required - 5 years experience installing and administering UNIX systems in a 24x7 environment. - Experience with Linux systems running web based applications. - Ability to write shell scripts (bash preferred). Other Details: This is a great, long term growth opportunity in a highly technical environment. This position provides an educational and career path for the qualified candidate who will garner exceptional credentials in the rapidly expanding field of medical imaging and health information technology. Compensation: Salary is dependent upon experience. As certifications are achieved, compensation will increase.
Skills: Technical Support Linux System Administration Project Management professional TCP/IP
Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
Hello Are you an experienced Network Engineer who has knowledge in Cisco, BGP, routers, IP, networking, vpn + others? If you are, then we have a task/job for every network engineer. Our main goal is: Every network engineer has to write something about BGP/Networking on their own blog/forum/website and also write add a referral link to our Company page. Payout for article is 100$ (one time) and then 25$/year from the second year. If you have other Network engineers who are bloggers, let them know about this offer. Thank You.
  • Number of freelancers needed: 99
Skills: Technical Support Border Gateway Protocol Cisco Certified Network Professional (CCNP) Cisco ASA
Fixed-Price - Intermediate ($$) - Est. Budget: $700 - Posted
Hello, I am looking to set up a computer network/hardware contracting company Services : LAN/WAN, CISCO , MPLS , router and switches configuration, network setup etc. Everything network cisco or juniper related. You will be required to lay down the services and arrange them, gives ideas of the complete setup of the business, layout and also be able to make a website.
  • Number of freelancers needed: 5
Skills: Technical Support Cisco Certified Network Professional (CCNP) Cisco ASA Cisco Certified Internetwork Expert (CCIE)
Looking for the Team App?
Download the New Upwork Team App
Fixed Price Budget - ${{ job.amount.amount | number:0 }} to ${{ job.maxAmount.amount | number:0 }} Fixed-Price - Est. Budget: ${{ job.amount.amount | number:0 }} Open to Suggestion Hourly - Est. Time: {{ [job.duration, job.engagement].join(', ') }} - Posted
Skills: {{ skill.prettyName }}
Looking for the Team App?
Download the New Upwork Team App