Technical Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
Hello, I'm looking to hire someone for 5-20 hours per week. You must have experience researching for contact information and emails. The job is simple if you are experienced. I will give you a spreadsheet with several columns, such as "First Name, Email, Title, etc" and your job will be to find the information requested and verify email addresses. Being accurate will be rewarded so please mind the spelling. **I am currently hiring for a single project - Find, verify and submit complete sheet, just 1,500 or less contacts to be submitted in (4) Days - Bonus if completed Early** An example may be: "Find me 1,500 CEO/COO/CRO's from Internet/Technology companies in NYC with a company size of 10-200 employees. You have 48 hours to submit." Another example may be: " Here is a list of companies, please find me (2) Senior level contacts and their information (can be Founder, CEO, Director, Head of Sales, etc). Can you do this? Can you deliver good work on time? If yes then we will be happy working together as I treat my staff well. **Each working sheet must be completed and submitted via Google Docs.** **If bounce rate of emails is too high, this means you did not verify the emails and we will not be able to work together** This sheet is 1,500 contacts @ $0.04/contact so there's potential to earn $50-60 for every sheet like this. Thank You **I am currently hiring for a single project - Find, verify and submit complete sheet, just 250 or less contacts to be submitted ASAP - Bonus if completed Early** Thank you and good luck!
Skills: Technical Support Data Entry Data mining Internet research
Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
We are looking for experienced IT support technicians who can take IT support calls. You must have: Available to take calls on ad hock basis. Strong internet connection VOIP or telephone connection Proven IT support experience. Please provide the following with your submission: Country Time zone Available working hours.
  • Number of freelancers needed: 3
Skills: Technical Support Administrative Support chat support Desktop Support
Fixed-Price - Intermediate ($$) - Est. Budget: $180 - Posted
• Project Duration : 3 months 1st June 2016 to 30th Sept 2016 • Engineer has to be onsite 5 days per week starting 1st June 2016 • Requirement is Level 1 Desktop Engineer and primary language Swedish is mandatory • We need to supply backfill for 1st day sickness and Holidays • Shift timings - 8:00 Am to 5:00 PM • Site address : Kånnavägen, 34133 Ljungby, Sweden • Task(s) to be completed: L1 Desk side Support Engineer • JD: L-1 engineer with skillset IMAC-D and regular BAU work • Engineer(s) skill level: L-1 Engineer JD • Act as a single point of contact for phone calls and emails from internal staffs regarding IT issues and queries • Receiving, logging and managing calls from internal staffs via telephone and email • Maintaining an Asset Database and track changes • 1st line support - troubleshooting of IT related problems from in-house software to hardware, such as IPhones/IPads Blackberry’s, Laptops, PCs and Printers • Troubleshoot basic network issues • Escalate unresolved calls to the 2nd line support team • Log all calls in the Service Desk Call Logging system (ITSM) • Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner • To maintain a high degree of customer service for all support queries and adhere to all service management principles • Provide basic in-house training in MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint) • Provide stats for the weekly Service Desk report on call trends • Publishing support documentation to assist staff with requests for information & provide staff training if required • Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc. • Blackberry account management and provision (BES system)
Skills: Technical Support Computer Hardware Installation Desktop Support Microsoft Outlook
Fixed-Price - Entry Level ($) - Est. Budget: $400 - Posted
Role: Campaign Manager Vertical: Support Job Location: India Nature of Hire: Full-Time Employee Shift Timings: 8:30 AM EST – 6:30 PM EST. Job Description: High-level scope of work includes: 1. Define the list of companies to target through marketing campaigns as requested by Sales Executives/Account Managers for their respective clients. 2. Assisting Sales Executives through the entire process of campaign start/launch/end 3. Scheduling email blasts and keeping them on track 4. Working with tech team to make sure they fix any error or irregularities in the campaign and to proactively suggest new ideas to upgrade the existing setup if needed. 5. Attending to ad-hoc requests related to running these marketing campaigns like reports, removals etc.. Job Specification/Resource Quality Requirement Minimum Educational Qualification: Minimum Graduation-B.A./B.Com/BE/B.Tech. Master’s degree preferable but optional. Minimum Work Experience: 2-3 years of proven experience in operations, customer service or sales support role (experience working with international companies/stakeholders is an added advantage). Skill Set Requirement: 1. Candidate must have very good written and verbal communication of the English language. 2. Candidate should have basic computer knowledge (comfortable with MS Office-Excel, Word & e-mail, Google docs) to enable him/her pick up the required computer tools 3. High focus on sticking to time commitments, handling tasks with speed 4. High level of accuracy, an eye for detail ensuring quality work 5. Disciplined, self-managed without needing follow-ups or reminders 6. Ability to multi-task as well as ability to prioritise tasks as per urgency Soft Skills Requirement: Strong communication skills in English- effective written communication along with neutral accent in spoken English to communicate with multiple levels of stakeholders – management, supporting functions, prospects etc. Other Requirements: Ability to work night shifts (full US overlap). Ability to plan leaves ahead of time to be communicated well in advance. Salary Expectation: Negotiable
  • Number of freelancers needed: 4
Skills: Technical Support Administrative Support English Microsoft Office
Fixed-Price - Expert ($$$) - Est. Budget: $1,000 - Posted
Odoo Live Support and Customization Expert Required to provide live technical support to a team of odoo system users. Expert will be logged into the system full day to answer and guide user on how to best use the system and trouble shoot any issues that come up and improve on work-flows and reports. Support Expert should be strong in English Language , and Arabic is a plus. We offer 1000 usd monthly one year contract.
Skills: Technical Support Customer support Odoo Python
Fixed-Price - Intermediate ($$) - Est. Budget: $700 - Posted
DIRECT HIRING! WE URGENTLY NEED 10 AGENT SALES REPRESENTATIVES! OFFICE BASED QUALIFICATIONS: ➊ Preferably, has at least six (6) months of experience in selling, up-selling or any positions involving customer relations and sales transactions. ➋ Has excellent English communication skills, confident, smart and with maturity to handle pressures. ➌ Flexible and hardworking, able to work in varying shifts, and CAN WORK SAN FERNANDO, LAUNION. ➍ Candidate is a graduate of any four-year course or at least finished 2 years of college education. 2 REMOTE TECHNICAL SUPPORT QUALIFICATIONS: ➊ Preferably, has at least six (6) months of experience in positions involving customer relations and Technical support transactions(Virus removal, tune up computer, Printer Issue, networking) ➋ Has excellent English communication skills, confident, smart and with maturity to handle pressures. ➌ Flexible and hardworking, able to work in varying shifts, and
  • Number of freelancers needed: 10
Skills: Technical Support Customer support
Fixed-Price - Entry Level ($) - Est. Budget: $5 - Posted
Built a Wordpress website and the site is super slow. We are looking for someone who knows how to quickly fix the Defer parsing of JavaScript on the Wordpress site to get our site working as it should. Thanks.
Skills: Technical Support WordPress
Fixed-Price - Expert ($$$) - Est. Budget: $50,000 - Posted
Do you Love Technology and Automation? Are you a Podio Expert? We at FL Cash Home Buyers, LLC are seeking a Podio Consultant to head up our Technology Department. As the business owners we have been spending too much time on Podio creating everyday workflows and automation to improve the efficiency of our business. It’s gotten to a point where we have realized this is not the highest and best use of our time. We’ve also realized since we are not programming experts that we are limited with what we can do and that someone more competent than us can perform at a much higher level then we can. We need someone who can step in and handle all our Podio needs. This requires creating workflows through Globiflow, automating certain aspects of our business through our guidance, creating systems, and handling any technical difficulties we may be experiencing with Podio. Here’s the ideal candidate we are looking for: 1) Someone who is smart and can work FAST! 2) Someone who LOVES technology and automation 3) Someone who is an expert and understands Podio, Globiflow and all the 3rd party apps that integrate with Podio 4) Someone creative, who can think outside the box, and solve problems! 5) Someone who is independent, doesn’t need to be managed, and can meet tight deadlines If this is you then read on…. If you think you can add A LOT of value, be a GREAT team player, fit in with our company culture, be in constant communication with us, can meet our deadlines, and solve our technical problems within Podio then I want to speak to you! I haven’t figured out how much we are willing to pay for this job. First I want to see if you are the right candidate for the job and then I am open to working out a payment structure that is beneficial to both of us. How to Apply: PLEASE do NOT apply unless you are qualified and excited about this opportunity! Follow the step by instructions below to submit your application. 1. Please record a short video/audio of yourself and tell me how you can add value to our organization by being our Podio consultant. Tell me about how great you are with Podio and how you’ve helped other clients in the past. 2. Click the following link to access our employment webform: https://podio.com/webforms/12131479/856182 3. Fill out the fields in the webform. Make sure to select the “Podio Consultant” position and upload your video to the form. 4. Do NOT upload your resume. Only fill out the webform application and attach your short video. Incomplete applications will not be considered. Thank you for your diligence and attention to detail. FL Cash Home Buyers, LLC – South Florida’s premier real estate investment company. We currently have a team of all stars and we are looking to scale and re-invest into our company to grow and dominate the market place. We believe that people are our MOST important assets and we want to develop our people to reach their full potential. If you seek personal growth and success, then this is perfect place for you! Mediocrity isn’t accepted here!
Skills: Technical Support API Development Automation Computer Skills