Zendesk Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $400 - Posted
Skills that would be helpful, ability to edit logo’s and resize to fit needs; basic skills/understanding of HTML; We will also be having you respond to zendesk tickets in a timely manner (Customer Service), be familiar with wordpress and be able to answer questions and login to wp admins to resolve quick issues. ... Be able to create macros, triggers, automations and/or auto replies based on FAQs. Zendesk is our main resource for support we need you to add new Q and As to the FAQ Page we have created.
Skills: Zendesk CPanel Website Development WordPress
Fixed-Price - Expert ($$$) - Est. Budget: $15 - Posted
Hi, I am seeking a strong Citrix Engineer to perform the following tasks: Maintain the Windows image management and deployment process using SCCM/MDT Maintain the Citrix XenDesktop and XenApp images using Citrix Machine Creation Services Patch all windows computers using SCCM Troubleshoot complex issues in a Windows/Citrix environment Respond to alerts when outages occur Ensure the environment is running smoothly by analyzing data from monitoring sources Report to management on current issues and roadblocks in the Windows/Citrix environment Write scripts when needed to solve problems Make recommendations to improve the environment Qualifications: Must have 5-7 years of experience Microsoft System Center Configuration Manger 2012 Citrix XenDesktop and XenApp 7.x with Machine Creation Services VMWare vCenter and ESXi 6.0 Microsoft Deployment Toolkit Active Directory and Domain Controllers Microsoft Group Policy Windows Server 2012R2 Windows PowerShell scripting Windows Registry Desired: Microsoft SQL Server Microsoft System Center Operations Manger 2012 Windows Firewall policies We will run 2 hours texting your performance before appoint for contract for 3 months
Skills: Zendesk Citrix NetScaler Citrix XenServer
Fixed-Price - Expert ($$$) - Est. Budget: $700 - Posted
Ademas tenes que garantizar que el tiempo promedio de respuesta sea menor a 24hs. La satisfaccion medida con Zendesk (https://www.zendesk.com/benchmark-your-support/) tiene que dar +92%. ... Experiencias Opcionales que Suman: * si usaste zendesk antes * si lideraste un equipo de soporte antes * si trabajas eficazmente en equipo * si estas acostumbrad@ a trabajar online Horarios de Trabajo y Modalidad de Contratación 4 Horas Diarias de L a V (flexitime) Tenes que estar en reuniones semanales si o si.
Skills: Zendesk Call Center Management chat support Customer service
Fixed Price Budget - Intermediate ($$) - $200 to $300 - Posted
Zendesk integration for eBay Hello thanks for reading my post. I want to start using Zendesk for eBay customer support. ... I set zendesk's support email for eBay's sender email but still I can not send email from zendesk to ebay customer. ... I do not want to use 3rd party software like "Channel Reply" . I want to integrate zendesk and eBay directly. I also want you to help us to initial setup, and optimization email, SNS in Zendesk << condition >> -NO use 3rd party software between zendesk and eBay -Navigate me with Skype or Teamviewer if its complicated setting.
Skills: Zendesk API Development
Fixed-Price - Intermediate ($$) - Est. Budget: $700 - Posted
HOW YOU WILL SPEND YOUR TIME: Will serve as the front line, on-call resource for all customers via email and live chat Can quickly and thoroughly solve problems for customers any time bookings and experiences don't go 100% as planned Are open to a flexible schedule Are ready to know our salon partners and technology inside and out in order to help customers meet their particular needs Will work with our leadership team to develop initiatives that improve the customer experience Are excited to provide thoughtful, strategic insight regarding customer needs to our product, marketing and technology teams YOU ARE: Fluent in English with impeccable grammar A great writer and communicator Calm under pressure Experienced with Zendesk a plus but not required Excited about working in a fast-paced environment that requires adaptation, meeting ambitious deadlines and balancing competing priorities.
Skills: Zendesk Customer support Email Etiquette Email Handling
Fixed Price Budget - Intermediate ($$) - $50 to $100 - Posted
Zendesk integration for eBay Hello thanks for reading my post. I want to start using Zendesk for eBay customer support. ... I set zendesk's support email for eBay's sender email but still I can not send email from zendesk to ebay customer. ... Please integrate zendesk for eBay. I also want you to help us to initial setup, optimization for Zendesk mail setting << condition >> -NO use 3rd party software between zendesk and eBay (API is no problem) -Navigate us with Skype or Teamviewer if its complicated setting.
Skills: Zendesk API Development
Fixed-Price - Expert ($$$) - Est. Budget: $700 - Posted
We are looking for someone who works in the same time zone as the US in order to answer live chat (Zopim) requests, and answer support tickets through Zendesk. We are looking for a female applicant that has had children and has gone through the process of breast and bottle feeding with their own children. ... We sell baby bottles and teats, and our customers are new moms, so ability to relate to the issues they are having with breast and bottle feeding are essential Key skills - Knowledge and experience of both bottle and breastfeeding - High level english both written and verbal - Speed and accuracy of typing as will be on live chat with customers - Proven experience in customer support before - Excel/Google spreadsheets basic understanding - Efficient and organised at answering tickets and chats - Able to learn new skills - Able to carefully follow instructions and processes Programs, please give detail if you have used either Zendesk or Zopim. Experience here is not essential but preferred. Zendesk in particular.
Skills: Zendesk Email Etiquette