English Speaking Outbound Customer Service Agents

Customer Service Other - Customer Service Posted 2 years ago

Fixed Price

Delivery by November 19, 2012

$128.00

Budget

Details

We are looking for someone with outbound experience to participate in an appointment setting outbound campaign. We are hiring immediately. Please send your Skype id together with your resumes and be ready for an interview tomorrow October; from 7am – 4pm Pacific Time.  We are starting on Tuesday.

Specifically, you will:

1. Call leads and provide a customer satisfaction exp
2. Create the necessary reporting
3. Meet a minimum weekly requirement.

Contractor requirements

We are looking for a contractor who:

1. Is available for 8 hours per day.
2. Has worked in an Customer Service or Outbound job before.
3. Has a solid command of the English language.
4. Internet connection of 1.5 Mb or more. Your internet connection can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net
5. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed.
6. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.

How to apply

To apply, please respond with a cover letter that includes the following:
1. The language level that you have (should be 90% or above)
2. Your OB Experience
3.  Your schedule availability

In addition, please send us the results of the personality test that you may take at the link below:

http://www.humanmetrics.com/cgi-win/JTypes1.htm

About the company

We are customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for the past 16 months.

Important Notice: all contracting and payment will be done through oDesk. Please make sure you have an active account.

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Skills: english, test

Client Activity on this Job

Last Viewed: 2 years ago

Proposals: 34

Hired: 3

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About the Client

(4.46) 130 reviews

United States
Pasadena 06:13 AM

1094 Jobs Posted
22% Hire Rate, 37 Open Jobs

Over $50,000 Total Spent
450 Hires, 63 Active

$5.29/hr Avg Hourly Rate Paid
15,173 Hours

Member Since Apr 26, 2012