Hello we are searching for a talented and motivated sales associate to
manage our Germany Amazon and Ebay shops.
- German Language is a Must!
- responding to customer emails about products
- being in communication with our warehouse to arrange pickups for customer returns or replacement shipments for defective products or goods that arrive damaged in shipping
- sending daily orders to the warehouse
SKILLS & ATTRIBUTES INCLUDE:
- must have a good internet connection and be able to work online Mon-Fri between the hours of 11am-2pm (CET) when the days orders get sent to the Warehouse.
- must have great problem solving skills, understanding and patience to deal with frustrated customers when products get lost or damaged in the post.
For the right candidate this job can aslo include making improvements to the existing eBay and Amazon shops, and developing a new Magento store for us. SEO skills are a great beenfit, also experience with eBay and Amazon.
We use Magento software for our multi-channel management of sales.
and Freshdesk.com for our customer support.
Skills: amazon, ebay