Inbound telephone support

Customer Service Other - Customer Service Posted 2 years ago

Hourly Job

Full Time
More than 6 months

Details

We are looking for someone to handle customer service duties for a small manufacturer of children’s goods. Specifically, you will:

1. Handle refund requests by looking up customer orders in our support system and creating a ticket.
2. Address user issues with the items, such as quality concerns or usability questions.
3. Respond to emails regarding the product and to communication about suggestions.

Contractor requirements

We are looking for a contractor who:

1. Is available Monday, Wednesday, and Friday for approximately 2-3 hours per day
2. Has worked in a customer service setting or a similar customer-facing job
3. Has a solid command of written English to reply to customers

How to apply

To apply, please respond with a cover letter that includes the following:

1. Your inbound telephone customer service experience
2. Your availability on M-Su 8 pm PST to 7 am PST (which time periods may you be available?)

About the company

We are a leading provider of online food safety training an certfication

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Skills: english

Skills Required:

Client Activity on this Job

Last Viewed: 2 years ago

Applicants: 168

Hired: 1

Other open jobs by this client (1)


About the Client

(5.00) 6 reviews

United States
Bakersfield 07:20 AM

20 Jobs Posted
45% Hire Rate, 1 Open Job

Over $50,000 Total Spent
10 Hires, 4 Active

$5.12/hr Avg Hourly Rate Paid
13,628 Hours

Member Since May 23, 2011