Virtual Assistant for Customer Service development (zendesk implimentation)

Closed - This job posting has been filled and work has been completed.
Customer Service Customer Service Posted 2 years ago

Hourly Job

Part Time
1 to 3 months

Details

We are an online retailer for Electrical Conversion Products expanding into new products and new markets.  

We need help in developing a strategy and system for managing our increasing number of customer questions and service requests.

Currently, we want to start a Zendesk support system for 3 agents.

Please apply to this job if you have extensive experience with Zendesk,  especially if you have built a Zendesk support system from nothing.

We sell on Amazon and eBay (in EU countries: Germany UK France Italy Spain) and it will be very important to bring together all of our customer questions from these selling channels into a single support ticket operation.

Please apply to this if you have similar experience in setting up a Zendesk Customer support system.  This postion will require great internet skills and clear communication in English (other European Languages are a bonus)

For the right person this can be an ongoing position in e-commerce development. We look forward to working together with you.

Thank You!

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Skills: ebay, amazon, english


About the Client

(5.00) 13 reviews

Germany
Berlin 03:47 PM

37 Jobs Posted
68% Hire Rate, 1 Open Job

Over $50,000 Total Spent
34 Hires, 16 Active

$15.12/hr Avg Hourly Rate Paid
6,198 Hours

Member Since Oct 26, 2012