Virtual Assistant for Customer Service development (zendesk implimentation)

Closed - This job posting has been filled and work has been completed.
Customer Service Customer Service Posted 2 years ago

Hourly Job

Less than 30 hrs/week
1 to 3 months


We are an online retailer for Electrical Conversion Products expanding into new products and new markets.  

We need help in developing a strategy and system for managing our increasing number of customer questions and service requests.

Currently, we want to start a Zendesk support system for 3 agents.

Please apply to this job if you have extensive experience with Zendesk,  especially if you have built a Zendesk support system from nothing.

We sell on Amazon and eBay (in EU countries: Germany UK France Italy Spain) and it will be very important to bring together all of our customer questions from these selling channels into a single support ticket operation.

Please apply to this if you have similar experience in setting up a Zendesk Customer support system.  This postion will require great internet skills and clear communication in English (other European Languages are a bonus)

For the right person this can be an ongoing position in e-commerce development. We look forward to working together with you.

Thank You!

Skills: ebay, amazon, english

About the Client

(4.97) 19 reviews

Berlin 06:29 PM

39 Jobs Posted
65% Hire Rate, 2 Open Jobs

Over $50,000 Total Spent
34 Hires, 5 Active

$15.18/hr Avg Hourly Rate Paid
6,786 Hours

Member Since Oct 26, 2012