We are trying to install a web based CRM. It looks like Vtiger Open Source may be a good solution. Do you have good experience with it?
We are also open to other open source alternatives and would like your opinion if you think something else may be better suited..
You will have to install it on our server and give us some basic training on how to use it...
Why do we need a CRM? We are a small outsourcing company. We are planning to add sales reps. To facilitate our marketing efforts and to track sales rep performance, we believe a CRM would be essential.
Looking forward to hearing from you.