Assistant Team Lead In Counseling / Sales Department (Please answer 4 questions in description before bidding)

Sales & Marketing Telemarketing & Telesales Posted 2 years ago

Hourly Job

More than 30 hrs/week
More than 6 months

Details

We are hiring and individual with prior experience in inbound call centers to help support the growing team of counselors.  While you won't be doing sales, your knowledge or prior experience doing sales will be helpful to even better help the team of counselors.

The company is growing, the environment is positive, and focused on helping clients. It's a fun place to be!

Please answer these 4 questions to be considered:

1) What prior experience do you have in a call center and what makes for a successful team of counselors?

2) When listening to calls for quality control, what 3-5 things would you listen for and how would you give feedback to counselors who need to improve these things?

3) Are you comfortable following our existing process which is nicely organized in a spreadsheet, documenting daily as you go and communicating any questions and suggestions in writing following company guidelines?

4) The positions if from 8 am to 6 or 9 to 7 or 10 to 8 pm  EST with 2 Saturdays per month half day.  Please confirm this works fine for you.

There is a base salary and bonuses based on performance.

Thank you.

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Skills: counseling

Skills Required:

Client Activity on this Job

Last Viewed: 2 years ago

Proposals: 14

Hired: 1

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About the Client

(4.95) 127 reviews

United States
Las Vegas 09:59 AM

419 Jobs Posted
46% Hire Rate, 4 Open Jobs

Over $50,000 Total Spent
224 Hires, 15 Active

$7.47/hr Avg Hourly Rate Paid
35,438 Hours

Member Since May 27, 2010