Lead Customer Support Representative

Customer Service Customer Service Posted 2 years ago

Hourly Job

Less than 30 hrs/week
More than 6 months

Intermediate Level

I am looking for a mix of experience and value


One of our companies is a large UK online retailer with a unique customer proposition. We are now looking to extend our virtual team. The role will have long term potential for the suitable contractors. The role will involve the following:

*Completing orders on our Magento site and adding and managing orders on our supplier websites to ensure speedy delivery to customer.

*Managing Product categories on Magento including updating and adding products, reviewing special offers from suppliers and implementing such offers to our customer base, through our online website.

*Dealing with customer queries, and providing an excellent level of communication and customer services through Zendesk and email.

A successful candidate will have proven experience using Magento and Zendesk, excellent communication skills and English.

  • Other Skills:

Client Activity on this Job

Last Viewed: 2 years ago

Proposals: 63

Hired: 2

About the Client

(4.93) 13 reviews

United Kingdom
Londonderry 03:14 AM

67 Jobs Posted
41% Hire Rate, 1 Open Job

Over $10,000 Total Spent
42 Hires, 10 Active

$10.77/hr Avg Hourly Rate Paid
1,681 Hours

Member Since Jul 26, 2013