Lead Customer Support Representative

Customer Service Customer Service Posted 1 year ago

Hourly Job

Less than 30 hrs/week
More than 6 months

Intermediate Level

I am looking for a mix of experience and value


One of our companies is a large UK online retailer with a unique customer proposition. We are now looking to extend our virtual team. The role will have long term potential for the suitable contractors. The role will involve the following:

*Completing orders on our Magento site and adding and managing orders on our supplier websites to ensure speedy delivery to customer.

*Managing Product categories on Magento including updating and adding products, reviewing special offers from suppliers and implementing such offers to our customer base, through our online website.

*Dealing with customer queries, and providing an excellent level of communication and customer services through Zendesk and email.

A successful candidate will have proven experience using Magento and Zendesk, excellent communication skills and English.

Skills Required:

Client Activity on this Job

Last Viewed: 1 year ago

Applicants: 63

Hired: 2

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About the Client

(4.88) 10 reviews

United Kingdom
Londonderry 08:22 AM

65 Jobs Posted
40% Hire Rate, 3 Open Jobs

Over $10,000 Total Spent
41 Hires, 16 Active

$14.29/hr Avg Hourly Rate Paid
1,084 Hour

Member Since Jul 26, 2013