We need a component with 2 front end form:
with AJAX form to fill all part and add N serial number and product type and make a check with our serial number DB uploaded by back end with a .CSV file for each product class. All information by Customer and attach the invoice.
Warranty ticketing system
Based on Serial Number, to make a request of warranty repair or replacement.
Backen administration with administration for all products, management ticketing system.
For more information contact me, I'm Italian my english is not the best.