PHONE, CHAT & REMOTE SUPPORT TECH

Closed - This job posting has been filled and work has been completed.
Customer Service Technical Support Posted 1 year ago

Hourly Job

Part Time
3 to 6 months
$$

Intermediate Level

I am looking for a mix of experience and value

Details

PHONE, CHAT & REMOTE SUPPORT TECH
Tasks will include:
- Provide level I support in a Windows XP, Windows 7 & Windows 8 environment.
- Phone Support, Remote Support & chat Support
- Troubleshoot software, hardware, peripherals, desktop computers, monitors,
printers, virus removal.
- Support Exchange and Active Directory.
- Document trouble tickets and use ticketing system.

Skills:
- 1-2+ years of experience in HelpDesk and Desktop technical support
- Strong verbal communication and customer services skills
- Windows XP, Windows 7 & Windows 8
- Application Support including Microsoft Office Suite Outlook, Word, Excel,
PowerPoint
- Exchange
- Active Directory

Pluses:
MAC OS X, MAC OSX
MCDST, Microsoft Certified Desktop Technician, MCITP


About the Client

(5.00) 15 reviews

United States
Maspeth 08:51 AM

27 Jobs Posted
63% Hire Rate, 1 Open Job

$1,651 Total Spent
17 Hires, 0 Active

$2.43/hr Avg Hourly Rate Paid
488 Hours

Member Since Oct 4, 2013