1.) This is a graveyard shift position. Working hours are from 9PM to 5AM Philippine Time Zone. I guarantee this is an easy phone support job.
2.) You are expected to work fulltime, even upto 60 hours a week, if you want.
3.) We give $1.25/hr (excluding oDesk fee). We also give bonus to good performers as well as raise.
* Definitely NO SELLING
* Handle Complaints, Process Refunds to customer with X-Lite/Eyebeam
* Able to work in a team environment
* A good computer
* A good headset with a good mic
* A VERY GOOD AND RELIABLE internet connection NO WIRELESS BROADBAND. DSL or CABLE connection ONLY.
* MUST KNOW GOOGLE DOCS (and you must have gmail account)
* A silent working station/area
* Be on time
* Work a full shift 8hours/day
PERFORMANCE REVIEW (How we rate your performance):
* We track your hours versus hours on calls
* We track your call volume
IF YOU CANNOT COMMIT WITH THE WORKING HOURS PLEASE DO NOT APPLY.
We are looking to fill a few open positions immediately. Training will be provided.
If you are hired, please be prepared to begin immediately.
Again, we are looking for people who are able to commit to the hours and begin immediately. If you cannot begin immediately, or feel the hours may be difficult, please do not apply.
Thank you for looking at our post and we look forward to hearing from potential candidates.
At the top of your cover letter put the word : AMAZING
Please attach a recording of your voice saying this
"Hi my name is _____________ from AMAZING Company, will it be fine for you to help me verify funds on a Personal Check from one of our Customers?"
Once you are short-listed, we will do an online interview with you. For the online interview, you need to prepare a camera and headset (with mic).
Start immediately! =)