7-10 hours of web research

Closed - This job posting has been filled and work has been completed.
Admin Support Web Research Posted 11 months ago

Fixed Price

Delivery by September 14, 2014




Need to find credible research on the positive impact sending a regular newsletter has on a company's customer retention, referrals and ultimately, profitability. Please type the phrase "get the news" at the top of your coverletter.

By credible, I mean from a nationally (or internationally) recognized source - Forbes magazine, Inc. Harvard, Wharton, etc.  not just a blog from some random guy.

I'm looking for statistical data that shows increases in revenue in various industries, also comparatives... Company X sends newsletters, company Y doesn't...company X retains more customers, and makes more money, etc.

Would also like something that shows customer retention/profitability for one company before using a newsletter and after.

Note: I don't really need an article written...mainly just the information I asked for compiled into a document with links to the source.

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