Complaince Manager, Customer Service Rep, VA, Prints & Layout Designer
I am an experienced Compliance and Investigation Manager, Fraud Prevention and Detection Analyst, Customer Service Representative and Trainer. For 9 years, I have extremely developed competitive skills in training, team/project management, customer service, fraud detection/prevention/investigation/recovery, administrative tasks, email handling, data entry and web research. I have worked in International Companies and dealt with international premier clients/customers.
I was also trained and experienced the following: Real Estate process and terminologies, Appointment Setting(phone and face to face), Magazine Cover & Article Layout Designs, Graphic Designs, Web Researching, Newsletters(via ConstantContact.com, iContact, MailChimp and TurnkeyEmail.com), MS Office Tools(Outlook, Excel, PowerPoint, Words), Order Taking, Appointment Setting, Quality Assurance, CRM's(Zoho, Myturnkey), InfusionSoft, Authorize.net, OS Ticket, Zendesk, Commissions Inc., Zillow. GoSection8.com, Dropbox, GoogleDocs, WordPress, Quickbooks, Podio, Leads Generation, Manta.com, Hoovers.com, Business & Marketing Plan and Business to Business(B2B) set-up.