Over 10 years experienced ICT professional with strong hold in Service Oriented Architecture (SOA), System Integration, Business Process Management (BPM), Customer Relationship Management (CRM), OSS/BSS value chain, Enterprise Application Implementation and Management.
• 6+ years of experience in SOA, OSB, Weblogic, BPM implementation & administration
• 8+ years of experience in IT service operations & management as per ITIL & ISO-20K
• 8+ years of experience in Oracle Database, PL/SQL development and tuning
• 4+ years of experience in Siebel CRM, configuration, development and administration
• 3+ years of experience of application design and development in J2SE
• Experience in implementing complex architecture project of integrating 20+ application
• Experience in implementing CRM projects for 50+ million subscribers
• Experience in 50+ complex business process automation using Oracle BPM suite
• Implementation experience in SOA middleware for Telenor BU and Banks as SOA Consultant
• Sound knowledge in SOA governance, Process Automation and Project Management
• Expertise in Operation Management (OSB, Weblogic, CRM, BPM, VAS, Web applications etc.)
• Excellent presentation, client facing and stakeholder management skills
• OEM and SI vendor management and negotiation for support & TCO optimization
• Different Industry Experience such as Telecommunication, IT, Insurance, Bank, Education, Govt. etc.