Cisco UC Specialist/Expert - 10 Year CCIE
A specialist in the full range of Cisco Unified Communications with full CCIE Voice qualification dating back 10 years, and over 15 years experience in IT primarily as a Cisco Channel Partner lead engineer in the UK.
Strong design, deployment, administration, development and troubleshooting skills in:
Communications Manager (CUCM/CallManager from version 3.1 to 10.5)
Communications Manager Express
Voice Gateways (TDM, Analog), CUBE/SIP, H.323
Contact Centre Express (UCCX/IPCC Express) Scripting, Deployment and Custom Reporting with Historical Reporting Client (HRC) and Cisco Unified Intelligence Center (CUIC)
Unity (Voicemail, Unified Messaging)
Cisco UCS and VMware
Unified Attendant Consoles (CUBAC, CUDAC, CUEAC, Attendant Console Advanced/Standard, and ARC Premium)
I also have extensive networking experience, as well as significant experience with Microsoft Windows Server/Exchange and associated technologies and products.
I have development skills in Java, MS SQL and Informix and various other scripting and programming languages such as PowerShell. I have experience with many Cisco-specific APIs especially with UCCX and CUCM.