Experienced Customer Service Representative and Data Researcher
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I offer the following services:
* Customer Support (English, Dutch)
* Customer Service (English, Dutch)
* Translation (Dutch - English, English - Dutch)
* Data Entry (English, Dutch)
* Data Research (English, Dutch)
I have extensive experience with data entry/research, and customer service/support in real life and remotely (See my C.V. for actual experience).
I have worked with a renown worldwide organization involving data research/entry and analyzing. In addition I have experience offering customer support via e-mail for an European company.
I studied as a professional pilot at CAE Oxford Aviation Academy. Furthermore I'm energetic and I have a passion for technology, Aviation, Development and Wildlife.
I'm a dedicated and trustworthy person who likes to work with deadlines. Under pressure I perform the best and quickly, however I never compromise the quality of the work delivered.
I'm born and raised in the Netherlands, and therefore I'm a native Dutch speaker and writer. In addition I'm in possession of an English Language Proficiency Certificate, indicating that my level English is described as 'Professional'.
I have a keen interest in translating general and technical documents. Thanks to my education I have a broad knowledge of Dutch/English technical vocabulary. I have experience translating Dutch/English news articles and documents for a worldwide company.
I have extensive experience in data research/entry/analyze for a worldwide company. I specialize in research of people, companies and financial crimes.
In real life I have approximately 7 years customer service experience in various positions, for example as: Bartender, salesman and general customer service employee.
Remotely I have experience working for an European company providing e-mail support in Dutch, English and German if needed. I advised clients regarding our products, assisted with payments and modified payments/invoices.
Microsoft Office: 8 years experience.
Experience with Sir portly, customer e-mail support system.
Internet connection: 24/7, in possession of a backup internet connection.