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Max Bratsun

Max Bratsun

EU based Senior Drupal developer & Web Advisor

Lithuania - Tests: 4 - Portfolio: 8

I'm EU based frontend developer and web advisor with an eye on design, 8 years of web dev experience, and expertise in best UX practices. The range of services I provide includes: - Web development: Drupal/WP, HTML5, CSS3, PHP, MySQL, responsive and retina optimisation; - Quality Assurance; - UX analysis; - Project management; - Consultancy. Timely delivery, proactive communication, and pedantic attention to details are bundled with all of the above services. Check out www.idealabs.eu or contact me directly for more details.

$50.00 /hr
1,460 hours

Guermil Tong

Guermil Tong

Sales Marketing/Customer Service Representative

Philippines - Tests: 2

My first job was in Sitel (Baguio City) for 2 years, and I was with Hawaiian Airlines Account as a Customer Service Representative for 18 months. I got promoted from Customer Service Representative to Web Support Representative for the same account for 6 months. February 2012 - March 2015, Entered Pharmaceutical Industry as Medical Representative at Takeda Pharmaceutical Philippines. Knowledge and Skills: - Confer with customers by telephone in order to provide information about flights and services, to take reservations or cancel reservations, or to obtain details of complaints. - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. - Resolve customers' service or billing complaints by performing activities such as refunding money, and adjusting bills. - Check to ensure that appropriate changes were made to resolve customers' problems. - Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments. - Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers. - Solicit sale of new or additional services or products. - Review insurance policy terms in order to determine whether a particular loss is covered by insurance. - Review claims adjustments with dealers, examining parts claimed to be defective and approving or disapproving dealers' claims. - Compare disputed merchandise with original requisitions and information from invoices, and prepare invoices for returned goods. - Order tests that could determine the causes of product malfunctions. - Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order to prevent future problems. Achievements: - Brand Achiever Award (Medical Representative Category) - Takeda Pharmaceutical Phils. - University Scholar - University of Baguio. - Passed: Licensure Examination (Insurance Commission). - Passed: Nursing Licensure Examination.

$6.00 /hr
1,074 hours

Meenakshi Devi G

Meenakshi Devi G

Data Entry/Web Research/Wordpress/Data Mining

India - Tests: 12 - Portfolio: 15

My goal is to make sure that each and every customer are very satisfied, with the excellency and consistency of my quality performance. I am always driven to work with integrity and excellence! I've been working with oDesk since 2011 as a full time freelancer and it's really a great experienced.  My skills improved and I owe it to my clients whom I have worked with and still willing to learn new things from other clients in the future. Skills: VA Web researching Data Entry, can type 45 wpm with 98% accuracy. Data mining/Gathering Search for email address Lead Researcher Google Spreadsheet Screen capture WordPress Social Media: LinkedIn ( People, Company, Email address ) Facebook ( Company, Email address, # of Followers ) HR Related tasks: Experience in working on Monster, Workopolis,Indeed, Criaglist. Sourcing resumes in all job sites, Screening,Validating the resumes. Posting jobs and resumes in all the job sites.

$3.50 /hr
1,800 hours

Ivy Y.

Ivy Y.

Translator, Sourcing Agent

China - Tests: 2 - Portfolio: 3

Hi, My name is Ivy from China.I am a professional translator with 7 years experience in translation, trading and sourcing. My college major was English. After graduation, I took a full time job as a foreign trade sales executive in a third party testing house, where I learnt a lot of knowledge about quality testing, inspection and audit experience for various products, especially toys, fashion products, hardware and textiles. Later I worked in a tablet solution company. Here I gained a lot of experience related to sourcing electronic products such as PCB, earphones, tablet screens. Besides, I started my journey in translation field when I graduated in 2008. Till now, I have translated more than 6 million words between English, Chinese and Japanese. My clients include publishing house, radio broadcasting agency, websites, financial service providers, clinics, game developers, etc. I always did quality work within quick turn-around time. Although my Odesk experience is not as extensive as my real experience as I became to know Odesk only in 2013, I am confident I would try my utmost to do the work well with full passion. I am a very responsible and cooperative person. Hope I would be honored to get the opportunity to work for you. Kind regards, Ivy

$12.22 /hr
2 hours

Daki M.

Daki M.

Customer Services - Operations Manager - Supervisor

Serbia - Tests: 6 - Portfolio: 1

I’ve worked as a Customer Service Representative for over 8 years. I’ve provided phone support; assist customers in solving several technical issues as well as concerns regarding billing and credit cards, shipment, account statuses, refunds, compensations, and a lot more. I was also promoted team leader, supervisor and assistant account manager where I handled a total of 70 Customer Service Representatives. My responsibilities as an account manager include: Managing the daily running of the call center, including sourcing equipment, effective resource planning and implementing call center strategies and operations; Carrying out needs assessments, performance reviews and cost/benefit analyses; Setting and meeting performance targets for speed, efficiency, sales and quality; Ensuring all relevant communications, records and data are updated and recorded; Advising clients on products and services available; Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues; Maintaining up-to-date knowledge of industry developments and involvement in networks; Monitoring random calls to improve quality, minimize errors and track operative performance; Coordinating staff recruitment, including writing vacancy advertisements and liaising with HR staff; Reviewing the performance of staff, identifying training needs and planning training sessions; Recording statistics, user rates and the performance levels of the center and preparing reports; I am a strong team player who is able to work in any diverse & fast-paced commercially driven environment. My present job has given me a full understanding of basic retail concepts like selling, advising customers, visual merchandising, and loss prevention. My core expertise lies in being able to promote a company's image to customers in a pleasant, caring and professional manner. I am articulate and able to maintain a professional appearance at all times, on top of this I am an active learner who takes full responsibility for my own personal development.

$9.00 /hr
0 hours

Samuel M.

Samuel M.

You need it I have got it

Kenya - Tests: 4 - Portfolio: 2

I am an all-round full-time freelancer with a wide experience in finance writing, financial modelling, accounting, marketing, MS Excel, QuickBooks, statistics, data entry and Human resource management. I am currently pursuing my Post-graduate degree in Finance, and I am actively involved in research in all areas of business and finance. This tells you that I an adept in academic writing, especially on business related topics. My undergraduate research project was on estimation of market risk using Extreme Value Theorem (attached below), and I would like to expand on it in my post-graduate research. Business and finance aside, I am a seasoned ghost article writer specializing in women issues, romance, health, weight loss, home improvement and cooking. If you are looking for fresh, original and organic online content, hire me. Values. Integrity, professionalism and teamwork. I always want to be part of your success team. I deliver work on time, and I always ensure that I understand what the client needs are, examine what might have been left out and go the extra mile. Nothing gives me more satisfaction than a well-done task.

$5.00 /hr
3 hours

Sano K

Sano K

Writing| Lighting | Physics | Optics

India - Tests: 1

Professional of 15years experience in lighting design with an passion on writing. Experienced with lighting simulations and 3D renderings using Dialux, ASAP and Zemax. Expertise in providing optical and lighting design for general space, automotive and specialized lighting solutions including machine vision systems, interior and exterior architectural lighting design layout. Exceptional experience in data entry and technical write up of bulletins, product specifications, technical documents, brochure design, editing of documents, data management, researches, data entry and data management. Experienced in documentation process, product test reports, customer reports, etc

$10.00 /hr
0 hours

Moreen Gitu

Moreen Gitu

Article and Eassy writting in Business Topics and other fields.

Kenya - Tests: 2 - Portfolio: 1

I am Mohreen-Gitu a Professional Writter who is willing to work efficiently to meet deadlines and who truly enjoys being busy.I enjoy and really relish challenges whereby i easily adopt to changes.Am very dynamic , flexible and willing to perform any task assigned to the best of my ability. I believe my dedication will amount to securing a position as a Professional Writer. With great regards, Mohreen Gitu

$11.11 /hr
0 hours

Riadh B.

Riadh B.

Electrical And Computer Science Engineer

Tunisia - Tests: 10 - Portfolio: 3

I am an electrical and computer science engineer. I want to have jobs related to electrical, computer science engineering or natural gas related jobs. I am also good in translation (mainly English, Arabic and French). In fact I am responsible of translating all gas sales agreements of my company from french to english and arabic. I am hard-working and I like perfection in things I do.

$16.67 /hr
0 hours

Syed Kamran Ali

Syed Kamran Ali

Expert (Energy-Oil & Gas) 22 Years experience

Pakistan - Tests: 2 - Portfolio: 1

Former Project Manager / Operations Manager (resigned after 20 years service) Worked in various fields: - Mechanical construction projects (piping, pipelines, structures) - Negotiating and Implementing Commercial Contracts - Technical and Feasibility Reports - Business Plans and Corporate structures for Green / Brown Field Projects - Use of Alternate Energy for efficiency in industrial operations - Natural Gas flow measurement applications / instrumentation - pressure vessel fabrication - Participated in implementing Solar / wind energy projects COUNTRY EXPERIENCE: ENGLAND, TURKEY, DUBAI, ABU-DHABI, QATTAR, IRAN, PAKISTAN, INDIA, TURKMENISTAN, SINGAPORE, PHILIPINES LANGUAGES: ENGLISH, GERMAN, ARABIC My Team Includes professionals (with varying degree of experience) from following disciplines: - Electronics / Electrical Engg - Civil Engg - Chemical Engg - Legal - CAD Experts

$33.00 /hr
0 hours