Accountants, Business Consultants, Financial Planners

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  1. Kate Margoth Pili

    Kate Margoth Pili

    Admin. Asst., Customer Service and Technical Support Professional

    Philippines - Last active: 1 day ago - Tests: 2

    Customer Relationship Manager/Associate with more than 7 years of experience in debt collecting and understanding client’s financial status. An individual that has a background in Business and Financial Analysis of different accounts of a client. A very competitive and goal oriented individual that has knowledge in certain computer applications/softwares such as Microsoft Office: Word, Excel, Powerpoint and Access, Basic HTML and Database Management. With excellent written and communication skills that may be used in a very diverse environment.

    $6.67 /hr
    1,482 hours
    0.00
  2. Dexter Monte De Ramos

    Dexter Monte De Ramos

    Customer Support, Virtual Assistant, Project Manager, Quality Control

    Philippines - Last active: 1 day ago - Tests: 4

    My past and present jobs revolve around providing good quality customer service. My main responsibility has always been about making clients happy. Let me describe my job tasks starting from my present job then my past job. At the present, I am working as the executive virtual assistant of the president of a US-based website company for real estate agents since July 3, 2014. My position involves many tasks such as calling clients, customer service and support through email correspondence, managing projects, quality control, research and support lead. During the start of my shift, I confirm appointments with clients then acknowledge receipt of tech support tickets and other kinds of emails/inquiries/requests. My main role at the start of my shift is to let clients know that we received and are working on their queries. Then I assign tech support issues to our tech support staff. Right now there are three of them. Pretty soon there will be five of them who I need to manage altogether. Thankfully, my boss hired me an assistant who helps me get my tasks done. I keep track on tasks that are on top priority and make sure that all tech support staff are working on them. While I assign other staff to build websites of new clients, others are assigned to fix issues or do upgrades on the websites of existing clients. I provide them clear instructions to meet the clients' needs and then update the clients on their tickets. When tech support staff say that they are done with their tasks, I do quality control checks before confirming to clients. During my free time at work, I spend time on watching internal training videos and reading company SOP's and tutorials. That made me eventually learn tech support tasks one at a time. During busy times, I help tech support staff on their tasks such as integrating CRM on a client's website, updating website content, correcting website forms and researching on a tech support issue. I learn new tasks almost everyday. Our tech support staff always have questions on their tasks and I answer them or help them find the answer. I train them when I need to. Prior to my present job, I worked as a technical/customer support representative at a call center company. I was enjoying my job for two years and two months which turned out to be technical support, customer service and billing support all in one. I took incoming calls and helped customers in fixing their internet, phone and television issues. That work experience made me become a skilled technical support and customer service provider with a variety of experience and a positive attitude. The summary of my knowledge and skills are: email support, customer service, virtual assistance, appointment setting, phone support, call handling, Dropbox, Google Docs, Google Drive, Google Voice, Infusionsoft, Basecamp, IDXBroker, iHomefinder, Kayako, Gmail, Top Producer, support lead, problem solving, multi-tasking, data entry, ability to solve problems quickly, pays attention to details, types fast, has sufficient knowledge about MS Office and learns new skills rapidly. Being a positive person and a problem solver, I have proved to my boss that I am a rockstar VA and customer service specialist. My hunger for knowledge and dedication at work have made me become a great freelancer that I am now.

    $6.67 /hr
    2,359 hours
    0.00
  3. Sunil Yaqoob

    Sunil Yaqoob

    Recruiter/ Resume writer / D Entry Specialist / Linkedin Researcher

    Pakistan - Last active: 1 day ago - Tests: 6

    I worked for UK well known companies like as Aldelia, Robertson Recruitment, Euro Search & Selection Ltd, Circle Square Recruitment and The Recruit Business under Greenwich Bell Resources umbrella. Skills: Resourcer - CV Sourcing Administrator - CV formatting Data Entry Researcher - CV Searching Lead Generator Software Used: Used ITRIS Databases Used Bullhorn Databases Used MRI Database For Euro Search and Selection Used Voyager Good knowledge of Outlook express. Decent knowledge of Word, Excel, Powerpoint.

    $5.56 /hr
    2,141 hours
    0.00
  4. Christian c. S.

    Christian c. S. Agency Contractor

    Lead Verifier/Customer service/Automotive research & consultation

    Philippines - Last active: 1 month ago - Tests: 3

    *Customer Verification: Proficient in performing customer verification. Manually assess and conducts qualifications through phone and email. Expert in managing quality of customer's data making sure the standards and requirements are met. *Expert in Automotive Information and Application: Hands on and managerial experience in technical and Mechanical, maintenance and repair of automobiles. Can apply expertise through customer service, consultation and research.

    Associated with: Client Expert Solutions, Virtual Solutions

    $5.56 /hr
    9,843 hours
    0.00
  5. Lailanne Caniban

    Lailanne Caniban Agency Contractor

    Admin Assistant,Email Handling,Virtual Assistant,Marketing Assistant

    Philippines - Last active: 5 days ago - Tests: 2

    I'm a quick learner,enthusiastic and GO getter.Done duties such as handling emails,answering inbound and outbound calls,appointment setting,database management,taking messages,responding to inquiries and providing clerical and secretarial support to center staff and management.If you'll be hiring me in the future, I can assure you I can give you the best performance.

    Associated with: Tinymob Studio Agency

    $3.33 /hr
    2,147 hours
    0.00
  6. Marlin Saguibo

    Marlin Saguibo Agency Contractor

    Your all around support

    Philippines - Last active: 1 day ago - Tests: 3

    I am a highly motivated and hard working individual who has passion for doing administrative task and reports. Flexibility has always been the key to the success of all my work done. I am very keen to details and can provide excellent job at a fair price. The task that you will assign will be my top priority. Providing quality work with what I do is one of the best assets that I can use to successfully perform the job that you will assign. A customer service oriented person with technical skill that I may use. I am very much ready and preferred for all the jobs to be done on time. I am currently working as a chat-email/web submit support for a well known global accounting firm and been working in the customer service industry for 9 years, providing excellent service to all users.

    Associated with: Virtual Solutions

    $3.33 /hr
    1,163 hours
    0.00
  7. Jonathan Albert Uy

    Jonathan Albert Uy

    FREELANCER

    Philippines - Last active: 6 months ago - Tests: 4 - Portfolio: 3

    I intend to do my best in any way I can and to be a responsible and efficient affiliate adhering to company's policies and standards. I've been working for almost 5 yrs now. Currently working in a BPO company current position is Recruitment Officer and Home Based Email Marketer. Also worked at a Lending and Investment Company. Also worked as a Graphic Designer. Handled phone calls for both inbound and outbound. Trained to handle interviews for applicants and interns. Encoder. Etc...

    $5.56 /hr
    1,149 hours
    0.00
  8. Noelle F.

    Noelle F.

    Voice Over Talent and Business Professional - 15 years experience

    Jamaica - Last active: 6 months ago - Tests: 7 - Portfolio: 6

    I have over 15 years experience in Business and Marketing. I however, have also enjoyed working as a voice over actress and creating animated videos. I also have extensive training and experience in doing projects with MS Office (Excel, Power Point and Word), Intuit Quickbooks and, Website design. I also have done voice overs for Explainer videos, Narrations, Audio, Books, Voice Messages and Radio Advertisements. This includes creation of some of the videos.

    $8.33 /hr
    1,096 hours
    0.00
  9. Rosalie B.

    Rosalie B.

    Customer Service and Sales Specialist

    Philippines - Last active: 10/20/2014 - Tests: 4 - Portfolio: 2

    I have been in the BPO industry over the past 3 years. I have worked as an outsource Sales and Customer Service Specialist and Live Chat Operator. I'm able to do office works, do tasks including reports, data entry, email supports etc. I'm good at handling and dealing with customers. I'm going to excel in my field through hard work, research, skills and perseverance. I'm willing to be trained and works hard at completing tasks. My main objective is to impart my ideas and skills in terms of selling and customer satisfaction.

    $3.33 /hr
    4,153 hours
    0.00
  10. Rachel A.

    Rachel A.

    Data Entry, Accounting, Office Assitant, Use of basic computer program

    United States - Last active: 1 day ago - Tests: 4

    I have worked in office assistant jobs for several years. Doing everything from data entry, accounting, customer service, customer emails, over production, shipping and handling, bill pay, research. And any other tasks needed.

    $11.11 /hr
    1,370 hours
    0.00