Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 623 Appointment Setting projects are completed every quarter on Upwork.


Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.24.

Last updated: July 1, 2015
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  1. C Kristean Geiger

    C Kristean Geiger

    Outstanding Customer Service Consultant

    United States - Last active: 14 days ago - Tests: 4

    Over the last 10 years, I have worked for the customer service industry for a wide range of companies. I have set appointments through warm and cold leads,negotiated delinquent accounts, managed a virtual call center, managed a dialer team, and telemarketing. I have an advanced understanding of several Microsoft Office Programs. I am an effective communicator and proactive team member with excellent negotiation and presentation skills. I am seeking opportunities within the Customer Service Industry where I can continue to provide outstanding support and understanding to potential clients.

    $20.00 /hr
    5 hours
  2. Joverson Ca-andoy

    Joverson Ca-andoy

    Trainer / Team Leader

    Philippines - Last active: 10 days ago - Tests: 4 - Portfolio: 2

    My career objective is to acquire jobs that require proficiency in written and spoken English and drive the organization that I will be part of towards success. I am currently working as a call center trainer facilitating English proficiency, foundation and product trainings. I have also undergone extensive leadership trainings and train-the-trainer trainings to hone and improve my presentation, facilitation and classroom management skills. I am confident and poised in interacting with individuals at all levels and has the ability to establish rapport with clients.

    $5.00 /hr
    92 hours
  3. Parrish M.

    Parrish M.

    Expert administrative and bookkeeping assistant

    United States - Last active: 4 days ago - Tests: 5

    I provide outstanding executive assistance in a variety of areas including calendar management, copy-editing/business proofreading, online research, email management, transcription, travel coordination and data entry. My experience includes over a decade of experience as an administrative and bookkeeping assistant. I am an analytical, highly organized and detail-oriented individual. I am an expert level computer user in a variety of programs, including Microsoft Outlook & Office, Quickbooks Adobe suite and Google Docs. My bookkeeping experience includes accounts payable, accounts receivable, payroll and human resources.

    $22.22 /hr
    455 hours
  4. Salman Naseem

    Salman Naseem

    Full Stack Business Executive

    Pakistan - Last active: 1 month ago - Tests: 1

    My professional experience includes over years of progressive roles in finance and Accounts in MNCs US based company, covering the Business Services, Health Care IT, Education, Restaurant, and Transportation & Logistics industries. Furthermore, I completed an MS/MBA degree in Business Administration as Finance specialized. As a demanding client who rightfully expects quality work, rest assured that in hiring me you will receive high quality deliverable, executed on-time, with open communication throughout, and expectations that are set on the onset, all at a mutually-acceptable negotiable rate. I look forward to advising my clients in accounting, finance, business plans, and business advisory services. I am eager to bring value to my clients, and thank you in advance for giving me the opportunity to work with you.

    $22.00 /hr
    0 hours
  5. Deborah T.

    Deborah T.

    Virtual Assistant

    United States - Last active: 1 month ago

    College graduate with experience in business administration and management. Well-versed in Microsoft Office and able to prepare and deliver presentations. Excellent interpersonal communication and organizational skills, attentive to detail. Excels at serving and assisting others. Briefly, my qualifications include: Management Computer Operations Appointment Scheduling Accounts Payable / Receivable Filing and Data Archiving Office Equipment Operation Word Processing & Typing Telephone Reception Problem Solving

    $20.00 /hr
    0 hours
  6. Jessica Carruitero-Weeks

    Jessica Carruitero-Weeks

    Bilingual Virtual Assistant (English/Spanish)

    United States - Last active: 2 days ago - Tests: 5

    am a full-time, certified Virtual Assistant with a no-nonsense practical approach to business. I believe in and strive to provide my clients with the up most professional and high quality results that will not only help their business grow, but become even more successful. I have over 20 years in administrative and executive experience, working in various industries, such as business, healthcare, legal, education, retail and manufacturing. Each of these industries has helped me to develop strong organizational and time management skills, great attention to detail and efficient follow-through. With a certification in time management, I have demonstrated the ability to handle multiple tasks and deadlines efficiently, while handling everything I do with creativity and diligence. My greatest strengths are dedication, honesty, integrity, creativity, diligence, fortitude and dependability. you can always feel assured that I will always be honest, that I will be available and will always do what I say I can. I earned a Master's in Leadership and Organizational Management in 2008 and a Master's in Counseling in 2010. Each of these degrees provided me with the knowledge and skills to provide my clients with the tools and assistance they need to meet their customers' needs. I am also bilingual and fluent in Spanish and am very knowledgeable with Microsoft Office applications such as: Word, Excel, PowerPoint and Access. My goal is, and I strive, to build and have a long-lasting, open and honest relationship with each of my clients. I understand that managers, business owners and entrepreneurs are constantly on the go and need a reliable administrative professional to get the job done. I specialize in assisting each of my clients with administrative and executive support - allowing them the much need time and space to focus on more important things -- their business.

    $25.00 /hr
    0 hours
  7. Vivien Tizon

    Vivien Tizon

    All around Virtual Assistant

    Philippines - Last active: 1 month ago - Tests: 2

    I am very good in business writing and project coordination. Can do efficient email handling and chat support. Well versed in English and very flexible listening skills. Advanced knowledge in Microsoft programs, especially Excel. Highly trainable and loves vital and challenging roles. Ready to work, when you NEED OR WANT it. Advanced computer literacy- I can learn easily and independently new software if needed. I had relevant freelance tutoring experience, very patient in assisting other people in learning. I prefer book keeping and record keeping jobs, but I can also work like a personal assistant and sales agent. I have vast experience in customer service and sales and more than willing to contribute to product development. Data Entry- I can produce efficient results with minimum resources and cost Very organized and resourceful. Very versatile- I can learn new and unique business concepts and industries. With instruction, I can fully adapt to the industry your company is in.

    $6.00 /hr
    0 hours
  8. Kathryn Hitt

    Kathryn Hitt

    Operations Mgr, Editor, Blogger & Marketing Specialist

    United States - Last active: 1 month ago - Tests: 5 - Portfolio: 1

    Excellent data entry and grammar skills. Extensive customer service experience. Attention to detail. Current employment is a Buyer/Purchasing Agent for 5 years. Previous was Operations Manager for an over 100,000 sq ft retail store. Extensive Administrative Experience and Human Resources, including payroll entry and records keeping. Confidential record keeping experience. I relish fast paced, quick turn projects and am a self starter, self motivated and do not quit until the project is completed. Rate stated below is due to over 20 years experience. It is negotiable depending on the project and whether short or long term.

    $10.00 /hr
    2 hours
  9. Tiffany B.

    Tiffany B. Agency Contractor

    Virtual Assistant with Social Media Management Skills

    United States - Last active: 9 days ago - Tests: 15 - Portfolio: 3

    Education Background: Completed: Graduated High School in 2007 Small Business Management Diploma from Ashworth College in 2008 Event & Hospitality Management Certificate from Event Trix Marketing Your Business Certificate from Event Trix Administrative Assistant Certificate course from Universal Class Currently Enrolled: Business Administration Diploma course and Business Management & Marketing Certificate course at Insotus College Project Manager for Administrators Certificate course from Go Skills Experience: Executive Assistant to President of Corporation that had branches in the entertainment, sports, tourism, and construction industries. Responsibilities included travel arrangements, scheduling appointments, personal errands, office management, proofreading documents, answering phones, invoicing, paying bills & managing the checkbook, and sorting mail & e-mail. General Manager, Marketing Director & Event Planner for Florida's largest hardwood skating center located outside of Tampa & a Watersports Adventure company in Nassau, Bahamas. General Manager duties consisted of staffing, scheduling events, running skating sessions, handling customer complaints, employee disputes, payroll, inventory, setting up our POS system, and training new staff including my replacement once I was promoted to marketing director. Event Planner & Marketing Director roles for the roller rink & water sports company were done remotely and responsibilities included Social Media Management, Google Adwords management, creating promotions, answering customer e-mail & phone calls, designing new event/party packages for the skating center, selling packages, & customer service. Website design & maintenance was also an aspect of the job. Business/Marketing Consultant for local businesses in Tampa Bay Area & Nassau, Bahamas. Examines your business to see if there are ways to save you money, find new cost-effective technology to assist you in your business, find new ways to market your business and produce new customer leads.

    Associated with: CID: Business Solutions

    $15.00 /hr
    20 hours
  10. Brenda Means

    Brenda Means

    Admin. Assist./ Acct. Clerk

    United States - Last active: 01/24/2014 - Tests: 5

    I have 10+ years as an Executive Assistant for several Fortune 500, CEO's. I managed their travel, time, and expense vouchers, calendars, administrative transactions, meetings set-ups, and more. Customer service, data entry, accountant clerk, and an appointment setter are experiences I obtained as previous positions.My fully equipped office, organizational skills, and with all the skills above and more, are available to accomplish any administrative task in a timely, conscience, and accurate manner. I'm currently acquiring a degree in Accounting and Business Management, which should be completed within a year.

    $14.00 /hr
    437 hours