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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 566 Appointment Setting projects are completed every quarter on Upwork.

566

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

4.25
Last updated: August 1, 2015
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  1. Jun Kevin Flores

    Jun Kevin Flores

    Customer Service Representative/ Phone Support/ Virtual Assistant

    Philippines - Tests: 3 - Portfolio: 1

    For almost 3 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

    $3.00 /hr
    639 hours
    0.00
  2. Kathryn Hitt

    Kathryn Hitt

    Operations Mgr, Editor, Blogger & Marketing Specialist

    United States - Tests: 5 - Portfolio: 1

    Excellent data entry and grammar skills. Extensive customer service experience. Attention to detail. Current employment is a Buyer/Purchasing Agent for 5 years. Previous was Operations Manager for an over 100,000 sq ft retail store. Extensive Administrative Experience and Human Resources, including payroll entry and records keeping. Confidential record keeping experience. I relish fast paced, quick turn projects and am a self starter, self motivated and do not quit until the project is completed. Rate stated below is due to over 20 years experience. It is negotiable depending on the project and whether short or long term.

    $10.00 /hr
    2 hours
    0.00
  3. Aftab Ahmed

    Aftab Ahmed

    Expert Outbound Sales, Appointment Setting & Data Entry Expert

    Pakistan - Tests: 1 - Portfolio: 2

    I am an energetic individual with 1 year experience and vast understanding of a diverse range of activities related to telemarketing, customer services & Data Entry. I am expert in outbound sales, appointment setting & Data Entry also. I have done Master of Business and Administration (MBA in finance) with major subjects Financial accounting, Financial Management, Cost Accounting, Human Resource Management, Money & Banking, Mathematics and Economics. I am looking for a good opportunity to work in a progressive environment.

    $3.33 /hr
    0 hours
    0.00
  4. Parrish M.

    Parrish M.

    Expert administrative and bookkeeping assistant

    United States - Tests: 5

    I provide outstanding executive assistance in a variety of areas including calendar management, copy-editing/business proofreading, online research, email management, transcription, travel coordination and data entry. My experience includes over a decade of experience as an administrative and bookkeeping assistant. I am an analytical, highly organized and detail-oriented individual. I am an expert level computer user in a variety of programs, including Microsoft Outlook & Office, Quickbooks Adobe suite and Google Docs. My bookkeeping experience includes accounts payable, accounts receivable, payroll and human resources.

    $22.22 /hr
    641 hours
    0.00
  5. Josie Golingab

    Josie Golingab

    Experienced Customer Service Specialist

    Philippines - Tests: 10

    I am a College Graduate, Finished my HRM course at the University of the Cordilleras. And right after graduation i started working in a call center as a Customer Representative. I've been working as a customer service representative for 5 years now and one of the most challenging issues is handling different customers like irate customers, offensive customers and defensive customers. And one key in handling these certain type of customers is having great patience, and ive acquired that from that 5 years experience i had. One thing i'd be proud of is that i can work under pressure.And i have Strong Interpersonal communication skills.

    $6.67 /hr
    0 hours
    0.00
  6. Hamza Ali Khan

    Hamza Ali Khan

    Callcenter, Lead Generation, & Customer services expert

    Pakistan - Tests: 2

    A savvy professional having more than 8 years of management and operational work experience in leading national & international call centers with expertise in Telemarketing, Business process outsourcing/offshoring, Customers Services/Retention, Direct Sales & Marketing, Contact center training and development. Client Relationship Management & HR management. While also experienced at handling multiple tasks & projects simultaneously.

    $6.67 /hr
    0 hours
    0.00
  7. Patricia Jayme Aureus

    Patricia Jayme Aureus

    Sr Technical Recruiter / Sourcer - US

    Philippines - Tests: 5

    A results-oriented Professional Search Consultant/Headhunter with over 3 years of success partnering with public to start-ups technology companies recruiting nationally top notch, highly qualified talent. I am highly adept at full life cycle recruiting and I have an extensive network of highly qualified contacts throughout the US. I am skilled in doing both boolean and x-ray searches in different sites such as Monster and LinkedIn. For six years prior to my experience being a recruiter, I have also held positions in customer relations and sales areas such as Dell Home Sales, Equifax, Car Dealers and Ceasar's Entertainment. My background and work experience dealt greatly with having enough technical knowledge and skill to be able to provide excellent service with the highest degree of integrity along with results. I am now excited to take on this new challenge. I am really looking forward to starting my freelancing career with the help of oDesk. Specialties: Sourcing, Full Life Cycle Recruiting, Interview Process, HR Management Policies, Appointment Setting, Cold Calling, Internet/Web Research, LinkedIn, Monster, Ladders, Everyone is welcome to check out my LinkedIn profile at: www.linkedin.com/pub/trish-aureus/30/a54/5ba/

    $10.00 /hr
    0 hours
    0.00
  8. Sim-nia rose Q.

    Sim-nia rose Q.

    Appointment Setter Executive Virtual Assistant Data entry and Sales

    Philippines - Tests: 1

    I consider myself as a self-starter, efficient, proactive and goal oriented with a strong desire to succeed and work towards outstanding result. I certainly take responsibilities seriously, I uphold work ethics and strive to do my best in any task and situation. My experience as Sales and Training Supervisor from one of the biggest direct-selling companies in the Philippines has given me the ability to conduct sales presentations, campaign promotions, product demonstrations, training and every other paper work in given time and with utmost accuracy. Though a beginner in this kind of industry I consider myself as a very optimistic, determined and driven type of independent contractor.

    $7.00 /hr
    0 hours
    0.00
  9. Carolina Mariano

    Carolina Mariano Agency Contractor

    CSR/Telemarketer/Appointment Setter/Virtual Assistant

    Philippines

    I've been a CSR/Telemarketer/Appointment Setter/Virtual Assistant for almost a year, both inside and outside of oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for diabetic & health insurance, home warranty, vacuum cleaner, mobile and kennel software; Sales & Financial accounts both inbound & outbound calling; Data Entry. I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of any campaign. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge.

    Associated with: Globex911

    $4.44 /hr
    129 hours
    0.00
  10. Brianna Lewis

    Brianna Lewis

    Expert Web Designer, Executive Assistant, Business Afficionado.

    United States - Tests: 1

    I'm highly skilled in website design and development. I'm self taught and have started taking official coding classes to deepen my knowledge base to help my clients even more. I'm a Wordpress guru and can design you anything you dream about. I'm based in Texas and I provide website solutions ranging from a simple informational site to an e-commerce solution to a full blown social network site to anything in between or combination thereof. I pride myself on my abilities to satisfy your website needs and I am exceptional at exceeding your expectations. I am dedicated to delivering a state of the art final product that you will be proud to have invested in and that is also delivered in a timely, efficient manner. In addition, when we work together, I will always be available to answer any questions or help fix any issues that may arise as you grow and develop and need website revisions and changes. I give each of my clients my personal cell phone number so that in case of an emergency, I can be immediately reached and come to the rescue! I can provide your Admin Support in many areas. I've been an Administrative Assistant for others and provided the duties for myself as a 1 woman team who achieved the highest sales in my own area just last year. I can provide phone and email customer service and support, data entry, research, sales, marketing, and project management. I'm familiar and excel at using both windows and mac based computers and I know the related programs very well. I've presented many reports and business plans and if that is something you need help with, we can work together to achieve your desired goal. I am well rounded in all things business. I have worked developing and overseeing Trusts and Estates, provided investment advice, and managed clients accounts. I've had over 10 years experience in the banking industry. I have worked in a call center, been a problem solver for all things client related, set appointments, and helped with tax and legal paperwork. I've provided phone support and technical assistance. I have worked in the Insurance and Annuity industry as well and am well educated in all financial fields.I can provide your Admin Support in many areas. I've been an Administrative Assistant for others and provided the duties for myself as a 1 woman team who achieved the highest sales in my own area just last year. I can provide phone and email customer service and support, data entry, research, sales, marketing, and project management. I'm familiar and excel at using both windows and mac based computers and I know the related programs very well. I've presented many reports and business plans and if that is something you need help with, we can work together to achieve your desired goal. I can provide your Admin Support in many areas. I have worked with non-profits and spent half my life volunteering and overseeing boards and community projects. I'm learning more code by the day and can make your digital dreams come true. I'm a website building machine. Need a website designed for your businesses? You've come to the right guru. How about an entire digital transformation? I'm a crafter, designer and creator in my spare time and can make anything you have your heart set on. From carpentry to electrical skills, I can make a vintage lighted sign to transforming and preserving your handed down furniture. Been in the antiques business and can help you with evaluations as well. Ebay and Amazon? I have those mastered and have worked on them for years. As a Ebay Power Seller, I can help get your business where it needs to be. A step away from my

    $22.22 /hr
    0 hours
    0.00