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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: July 1, 2015
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  1. Deep S.

    Deep S.

    virtual assistant - administrative support

    India - Last active: 8 days ago - Tests: 11

    Good learner , hard worker and proficient in managing and running successful service operation and experience of implementing procedures for business excellence for more than 14 years. I believe in enhancing customer experience and providing satisfaction through performance based activities in achieving time bound targets, succeed in accomplishing the assigned job. I believe in implementing the procedures for dealing with customer inquiries over the telephone as well as lending support to the management team . I believe in building excellent relationship using managerial skills with adeptness in building client relations with customers . I'm new to oDesk .

    $16.67 /hr
    0 hours
  2. Hayzel Ricalde

    Hayzel Ricalde

    Quickbooks Senior Technical Specialist

    Philippines - Last active: 1 day ago - Tests: 3

    I was a Senior Technical Specialist for Quickbooks accounting software. For this position, I am in charge of the implementation and after sales support of our clients. I conduct end user training to give an in depth knowledge to our customers about the software.. I also give inputs on the work around of the process that a certain industry type will follow that makes the training customized depending on the needs of client. During implementation, I supervise each end user on the transaction that they will be responsible of. After that I show them reports and forms they need for documentation. I also use Crystal Reports Writer for complex reports and forms. Add on softwares that I also have handled are Transaction Pro Importer and Exporter, Fishbowl and Quickbooks Advanced Inventory. Right now I am continually mastering and learning Microsoft Navision 2013 R2 Implementation. I also had 1 year customer service experience ( US Account).

    $3.50 /hr
    24 hours
  3. Jesselyn Rosal

    Jesselyn Rosal

    Customer Service

    Philippines - Last active: 6 days ago - Tests: 8

    I have roughly eight (8) years of professional experience in an administrative capacity. I have worked as an assistant/Teacher either to a department, single individual or multiple individuals in separate departments. I am sure you are aware of the flexibility, focus and diplomacy such positions require. I want to bring the knowledge and insight gained through these various experiences to your company. I have much to offer in the way of diversity of experience and profession in that I have worked in three (3) major industries in the Philippines: teaching, BPO, and recently, administration. Within these industries I have had the opportunity to learn human resource policies, procedures and the protocol necessary to enforce them ethically and without liability. From my work I have sharpened my organizational skills, attention to detail and my ability to work with speed and accuracy.

    $4.00 /hr
    404 hours
  4. Jay H.

    Jay H.

    Customer Support Representative

    Philippines - Last active: 23 hours ago - Tests: 3

    I have call center experience where I provided customer service through chat. I started working online a few months ago and I worked on sales, marketing, and customer retention for a client in the United states. I'm a part time English Tutor for ESL students online. I love to work in an environment that provides service and sales. I am a team player and loves to work with people who shares the same enthusiasm on working towards success. I'm looking for a full time work where I can focus on providing customer service and sales for your company.

    $10.00 /hr
    1,852 hours
  5. Ma Joyzel Magpali

    Ma Joyzel Magpali

    The Best Personal or Virtual Assistant/Data Entry/Email Handler/Admin

    Philippines - Last active: 23 hours ago - Tests: 2

    I am Effective, Efficient and Competent. • I sincerely want to obtain a job here where I can share my learning experience, to give sufficient opportunities for the development of your business and for my unfeigned effort to collaborate with the organization or team. • I am an enthusiastic person with strong leadership and communications skills. Proven academic and curricular achievements, and possess the right skills to propel the organization in achieving its goals and objectives.

    $3.33 /hr
    30 hours
  6. Sabina Ember Sueno

    Sabina Ember Sueno

    Data Entry

    Philippines - Last active: 26 days ago - Tests: 4

    I've been with BPO companies for 7 years and work as a Customer Service Representative and Consultant for non-voice account. I worked as a chat support and online support for Australian account and UK account. I was a Customer Service Representative for US Campaign. Prior to call center, I had 9 year experience in administrative works. I am well knowledgeable when it comes to data entry, customer service, customer support, customer handling and can do multi-tasking job.

    $3.00 /hr
    0 hours
  7. Kenneth lloyd U.

    Kenneth lloyd U.

    Expert Customer Service with Banking and Cargo background

    Philippines - Last active: 29 days ago - Tests: 3

    Hi! I believe that my strong BPO/Cargo Handling and Sales/Travel and Tourism/Shared Services experience will make me a very competitive candidate for a possible position. The key strengths that I posses for success in this position include:  • Projects and planning • Training and implementations • Branding and Customer Experience • Sales Steering and Management  I have a full understanding of call center operations/ shared services and set up and have manage to address training gaps and follow through's  Pls see my linked profile for additional information on my experience Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity Cheers, Kenneth Lloyd Ulanday

    $3.41 /hr
    0 hours
  8. Michael Phelps

    Michael Phelps

    Experienced Customer Support and Marketing

    United Kingdom - Last active: 1 month ago

    Previously I have handled management of Customers in Retail and Online with both questions, online orders and complaints. I work effectively with emails and Ticket Systems. With a good knowledge of different programs, I am able to quickly adapt to the work required. Professionally I work in Marketing, particularly social media. Effectively engaging target audiences and using tailored posts to reflect the company, making them more personal and engaging to the audience.

    $8.00 /hr
    0 hours
  9. Jacob Mullins

    Jacob Mullins

    Experienced Customer Support Specialist

    United States - Last active: 22 days ago - Tests: 4 - Portfolio: 1

    Hello, my name is Jacob and I'm a customer service/technical support agent with over a decade of experience in a fast paced/goal oriented environment. I'm a highly motivated self starter with excellent communication skills and a positive mental attitude. Working for a Fortune 500 company for the majority of my career, I have consistently exceeded quotas, won awards, and created extremely satisfied customers in an industry that's both highly competitive and challenging. I have been successful working from my noise free home office, providing phone, chat, and email support for a variety of products, including; life, accident, and health insurance, wireless phone service, broadband internet, credit and investment options, education account management, checking account management, quality assurance, and team leadership. I have the skills necessary to help you provide excellent service from the customers first point of contact.

    $15.00 /hr
    0 hours