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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Maneesh Gupta

    Maneesh Gupta

    BI, Salesforce, Veeva CRM, Informatica, CRM, Reporting, ETL, Netezza

    United States - Last active: 1 day ago - Tests: 2

    I am a 10+ experienced IT professional working with one of world's largest IT Services companies. In my professional life so far, I have had great exposure at working on different technologies and domains for different clients worldwide. Have also worked face to face with clients in Europe, US and India. My technology stack includes Salesforce, CRM, Veeva CRM, Informatica Cloud, Could Integration, Informatica Powercenter, Netezza, Oracle PL/SQL, Cognos, Business Objects, Roambi, SSRS, ETL, Data- warehousing Have extensive experience in implementing global applications supporting large user base. Have created several BI reporting solutions end-to-end from the scratch (ETL + Reporting). Have excellent exposure to end to end software development life cycle. Got 10 years of experience in working in Integration projects involving various tools - Informatica, Oracle, SQL Server, SSRS, BO. Cognos, Salesforce etc. For last 3 years, I have been working on a global CRM system deployed across 85 countries with a user base of 20,000+. Have great experience in writing custom logic, triggers, visual force pages, workflows etc. Have also great exposure in terms of CRM related consulting, solution/architecture designing, Salesforce integration with on-premise applications, cloud-to-cloud integration etc.

    $18.00 /hr
    0 hours
    0.00
  2. Sonia Sharma

    Sonia Sharma

    Salesforce Adminstrator

    India - Last active: 1 month ago

    • Salesforce.com Certified Administrator with total 4 years of experience in Salesforce.com Presently working in VMware internal user community for SFA, PRM and custom solutions built on force.com platform. • Experience in Designing, Implementing, Configuring, Customizing and Administrating Salesforce.com CRM. • Working with Business owner and SFDC Developer for smooth implementation of requested enhancement or system error. • Hands on experience in Salesforce.com Analytics, creation of reports, custom report type and dashboards in Salesforce.com. • Testing, Training and Documentation for user adoption of new and existing CRM functionality. • Data Quality monitoring, managing and updating with dashboards and Apex Data Loader. • Managing Salesforce.com Partner Relationship Management (PRM), end-to-end Implementation of Salesforce.com PRM, including user adoption, business features, data management and customer support. • Creation of Objects, Fields, Record Types, Workflows, Approvals Processes, Escalation rules, Assignment rules, Validation rules, Sharing rules, Custom Page Layouts, Custom Fields, Cases Management, Data Maintenance and other standard functionalities • Implementation, Configuration, Customization, Integration, Data Loader Designing and Improving User Management, Data Management and Support Management process. • System Analysis with cross functional teams for Business and system issues. • Managing Security Model of Salesforce.com as developed. Business Analyst, Business Application Support • Working as Salesforce.com Administrator for CRM, PRM and customized solution built on force.com platform. • Working as Salesforce.com Administrator with respect to Sales operationss. • Drive end-to-end effectiveness of Salesforce.com, including lead management, revenue forecasting, pipeline visibility, data management and customer support. • Identify and develop dashboards and reports across the entire sales cycle. • Ongoing management and maintenance of Salesforce.com CRM implementation, including user administration. • Designing and implementing upcoming changes and enhancing existing functionality. • Serving primary point of contact for those who require maintenance, configuration and enhancement. • Security and User Management through role and profile, case management deployment. • Data Management with Data Loader and Apex Explorer, Territory Management with DRM and iLog. • Partner test account creating, partner role and profile Management, content delivery to partner through group admin. • Coordinating with cross functional team for process enhancement and implementing in Salesforce.com. SME for Territory Management system implemented with the help of DRM and iLog. • Managing Salesforce.com integration with other systems like DRM, iLog and Oracle EBS

    $15.00 /hr
    0 hours
    0.00
  3. Javeria A.

    Javeria A.

    Javeria Ali

    Pakistan - Last active: 8 days ago - Tests: 1 - Portfolio: 1

    I am an enthusiastic social media marketer. I have been doing freelance social media work for 3 years now. I am working as Creative Manager for Nestle , TetraPak , Samsung Mobile , Rivo Mobile , Dell & Orient Electronics . I am managing there whole digital portfolio starting from ideation to execution. I am an extremely self-driven individual with a passion for creative ideas and all things Digital.My biggest strength is communication (written and verbal), along with an attitude to get things done on time and with full commitment. A good challenge drives me crazy.

    $10.00 /hr
    43 hours
    0.00
  4. Mellissa Rempfer

    Mellissa Rempfer

    Income Development Coach, Business Development, and Trainer

    United States - Last active: 5 months ago - Tests: 2

    Everyone in business is looking to maximize their resources whether it is time or money. I walk the talk and help people grow in areas that they are weaker or need an extra set of hands. Whether it is a quick few hours to a long term project I bring all of my skill sets to bring out the best results for you. I can oversee and manage projects or develop a new program, training, or product. I can also help and take the burden of doing the time consuming tasks that drain or tax your capacity. Feel free to contact me. 25% of all my contracts get donated to charities.

    $50.00 /hr
    51 hours
    0.00
  5. Megan H.

    Megan H.

    Marketing Professional

    United States - Last active: 06/09/2013 - Tests: 1

    I am an efficient, detail-oriented and organized marketing professional. I've managed many ongoing marketing programs including print ads, online ads, radio ads, online sweepstakes, and social media campaigns. I'm also able to do a number of other marketing related tasks such as create social media assets, email campaigns, design WordPress websites, or help you set up a CRM database, plus much more. I really enjoy working with small businesses and helping them achieve marketing goals at an affordable rate.

    $22.22 /hr
    17 hours
    0.00
  6. Ralf Hartmann

    Ralf Hartmann

    Sales Specialist

    Germany - Last active: 2 months ago - Tests: 7

    Experienced in consulting / marketing in b2c and b2b. Owner of own small company in Germany. Selfemployed so easy to adopt any schedule. Teamleading experience plus ownership driven motivation while working (acting like it would be my own company)

    $11.11 /hr
    0 hours
    0.00
  7. Muhammad Haroon

    Muhammad Haroon

    Certified Microsoft Dynamics AX / GP Consultant

    Pakistan - Last active: 3 days ago - Tests: 2 - Portfolio: 1

    I am Microsoft Certified Dynamics Professional/Specialist for Microsoft Dynamics ERP (AX/GP) with implementation experience for professional services, food services, manufacturing, distribution, facility management, and not for profit sectors. Experienced in integrating 3rd party systems/Microsoft Dynamics CRM with Microsoft Dynamics ERP (AX/GP) using Integration Manager, .NET Business Connector, eConnect, and Connector. Experienced in Business Process Customization as per customer needs to minimize gaps between customer's business process and standard functionality of Microsoft Dynamics. Other skills include but not limited to: * ETL tools such as SQL Server (DTS / SSIS) * Reporting tools such as MorphX / SSRS / GP Reports

    $25.00 /hr
    0 hours
    0.00
  8. Aftab Ahmed

    Aftab Ahmed

    Expert Outbound Sales, Appointment Setting & Data Entry Expert

    Pakistan - Last active: 1 month ago - Tests: 1 - Portfolio: 2

    I am an energetic individual with 1 year experience and vast understanding of a diverse range of activities related to telemarketing, customer services & Data Entry. I am expert in outbound sales, appointment setting & Data Entry also. I have done Master of Business and Administration (MBA in finance) with major subjects Financial accounting, Financial Management, Cost Accounting, Human Resource Management, Money & Banking, Mathematics and Economics. I am looking for a good opportunity to work in a progressive environment.

    $3.33 /hr
    0 hours
    0.00
  9. Omar Andre Villalba

    Omar Andre Villalba

    Information Technologist

    Philippines - Last active: 13 days ago - Tests: 5

    Andre is a highly experienced and successful Business Development, Project Management & Marketing Specialist whose experience with over 300 companies in varying industries across the globe, along with his in-depth understanding of Mathematical Analyses within the business environment, enables him to deliver results-oriented, innovative and practical business and marketing solutions. He has a career profile of driving marketing campaigns & development projects to allow business growth for a client-track record that includes Toshiba, Lions Gate Films, Kung Fu Panda 2, GoDirect.co.uk, Cruise.co.uk, Wantsa-Yahoo and Vizwoz. Andre's ambition is to help define business models involving outsourcing, along with his client case-studies be published and used in future generations' text-books for business development wherein potential market exposure over the web between blue-chip corporations and backyard businesses are at par. His career experience includes Smart Traffic Ltd. where he was responsible for the technical development of their products, services and web resources - well-experienced in management engineering, education, SME development, and business IT Solutions. Andre's education includes pure mathematics, theoretical physics, and information technology.

    $8.00 /hr
    0 hours
    0.00