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Last updated: October 1, 2015

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Neeraj Chand

Neeraj Chand

Asterisk/ VOIP/Video Conferencing Solutions Consultant

Fiji - Tests: 3 - Portfolio: 1

Solutions architect and project manager with a strong focus on VOIP and voice driven applications including IVRs,pabx systems, and call center integration leveraging open source and closed source technologies to implement customised solutions. Flair for systems analysis and design with advanced communication and people skills. Specialties: Linux / Unix - Advanced Asterisk - Advanced VOIP - sip/iax -advanced Windows XP / Server - advanced Windows 7 - Intermediate Cisco routing/switches - advanced MSSQL - Intermediate MySQL - advanced Predictive Dialer systems - Advanced Excel - advanced c # - advanced Procurement / professional communication - advanced perl - intermediate Genesys Call Center Systems - Advanced Avaya - intermediate Current Roles / Achievements Responsible for all Voice / VOIP infrastructure across the OCIS group. Enhanced call handling efficiency by approximately 40% - via software upgrades and enhanced configuration. Developed enhancements to integrate with line of business systems and provide visibility on call patterns through visual tools. Added web based video conferencing, screen share and web chat to the portfolio of services available to all OCIS business users. Integrating Polycom auto provisioning systems with voice solution to make service delivery more robust and efficient. Currently developing intelligent routing systems for VOIP using EIGRP on cisco core devices. Integrating DUNDi, database functions, static variables from MySQL clusters with a self healing voip routing solution as the end goal

$50.00 /hr
0 hours

James E. Davis

James E. Davis

Telecom Engineer

United States - Tests: 1

A Telecommunications Industry professional with more than 16 years of total experience. 10 years as a Avaya Systems Application Specialist and 4 years experience as a Avaya Telecom Engineer. I am currently working at the University of Nebraska Medical Center as a VoIP Engineer. Proficient in troubleshooting and diagnosing telephone and data equipment issues. I have strong communication skills, written and verbal, commitment to provide quality service to internal and external customers. I have a demonstrated ability to quickly grasp and adapt to new skills and products; with time and practice, I am capable of becoming a Subject Matter Expert. Specialties: • Formerly Avaya Certified Expert (Communication Manager) • TIA Convergence Technologies Professional from the Telecommunications Industry Association • CompTIA A+ and Network+ certifications from the Computing Technology Industry Association • SSCA certifcation from The Sip School

$25.00 /hr
0 hours