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Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

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Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,604 Virtual Assistant projects are completed every quarter on Upwork.


Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Qiana J.

Qiana J.

Talented Email Support and Adminstrative Professional

United States - Tests: 11 - Portfolio: 1

As a Talented Customer Care Professional, I always go the extra mile to support my team and clients. My skills range from Zendesk, Email Support, Internet Research, Quality Assusrance, Call Scoring, MS Office Suite, Google Docs, Citrix and a host of many more. Along side my skills I am adaptable and have the eagerness to learn new programs easily. Over the last 10 years I've developed experience in the customer service and data entry oriented office environment, with 6 years of working at home experience. Working from home has helped me hone my talents of being self-reliant and disciplined to handle duties without micro-managing. I embody a comprehensive amount of knowledge and experience in customer care and tech support - through online channels of email, ticket, chat and phone support. I enjoy taking on new challenges. Also I'm flexible, a team player, dedicated, can work under pressure and possess a positive can do attitude. I have a knack for following written instructions, guidelines, performing tasks with precision and accuracy no matter how simple or complex they are. I work in an office with closed doors free of distraction when working for clients. This helps me to give my undivided attention to the client and task at hand. Strong customer service skills and work ethics are in my blood.

100% Job Success
$17.78 /hr
3,038 hours

Shereen M.

Shereen M.

You want it i have it for you!

Malaysia - Tests: 16 - Portfolio: 9

I have an extensive experience in Customer Service, Sales, Appointment Setting,Data Entry,Lead Generation and Online Researcher.I have been handling several accounts from sales to customer service. Part of my responsibility is making sure that the client or the customer was able to understand about the service that we are offering to them, I always make sure that i make business easy and quick by having a solid understanding and strong knowledge about the product. I always recognize their emotions by connecting and caring for what they feel. I make it a point to resolve their concern by identifying by unstated needs and providing flexible solutions. This has been my role for 6 Years as a Customer Service Representative, Administrative Assistant and Sales Representative. I make it a point to make sales at the end of the shift and create an extra ordinary experience with the customers.

78% Job Success
$13.00 /hr
2,762 hours

Paul P.

Paul P. Agency Contractor

Multitasker with Modern Online Business Expertise

United Kingdom - Tests: 9 - Portfolio: 10

My dream is to some day be part of a large and openly-governed company that is widely accepted as an innovator. In the mean time I'm fascinated with the fact that small and mid size businesses, while struggling to find the right people for their team, are able to spread innovation and create the majority of jobs. I'm here to assist motivated and passionate entrepreneurs with execution of brand building activities. Doing great in the competitive online environment of today requires great content and unbeatable offers. Having your brand visible through the right combination of tools is where I can help. I specialize in understanding the big picture of keeping web presence - from hands on web design, business plan writing and marketing strategy to web development management, marketing execution, content creation and team management. I feel businesses need to constantly evolve in their quest to making money. The way to do this is by working with people who see a fair deal - the ones who would love to work with you. --- Let's start by discussing your targets and then rest assured you will get a reasonable judgement. Practice shows that startups with limited budgets and steep learning curves, who don't know what to expect or how to manage low-cost service providers, end up either as returning clients or get motivated enough to get their hands dirty. I'm an efficient communicator with diverse experience, vision and a unique set of skills. I'm mostly thrilled by coordinating the right resources for a project (Hiring, Management and Fundraising), however I'm lately focusing on Marketing as a tool to connect ideas to people and make things happen. I'm really fascinated with BIG Data and the opportunities it provides to humanity ... and to targeting small groups of people or actually every single person with relevant content on the web. It's likely that I can easily fit in your team, because of my experience with General Business Assistance, Wordpress, HTML, CSS, Bootstrap, Mail Chimp, Tracking and Targeting, User Experience, Optimize Press, Google Drive, Gmail, Facebook Advertising, Google Advertising & Analytics, Word, Excel, Powerpoint, Prezi, Photoshop, Trello, Asana, Calendar. I'm willing to learn and get my hands dirty with SalesForce, Bid-advertising, KissMetrics, Adobe marketing cloud and other premium tools. I'm always happy to approach new technology or methodology in order to grow professionally as part of your business. My offline experience is varied - Banking Intern, Bartender, Stock Trading, Manager of a Limo company, Event management. For clients with more diverse or time-consuming needs, I can refer team members from my network of friends and professionals. Being part of a great team is really important to me. In my free time I like to brainstorm with diverse people around me about relevant problems. Since recently, we are accepting CouchSurfers in our home and that further helps with seeing the big picture - getting insights directly from people from all over the world. I think shared economy will play a major role in our digital future. I try to discover practical ways to implement high impact trends into small and mid-size businesses. I am oDesk tested and in the Top 10 - 20% in many disciplines. I hold a Business Administration degree (with Honors) from the City University of New York. I am comfortable with complex ideas and have interests in tech, markets, sustainability, economy and alternatives, behavioral studies, nonprofit, law, diplomacy and others. I'm here to give out 100% of myself and to establish long-lasting, beneficial relationships with happy clients. I want to diversify my experience and portfolio, while helping your business grow on the Web. Thanks for reading, Paul

Associated with: RTM

80% Job Success
$14.99 /hr
352 hours

Primark Junrei S. Roxas

Primark Junrei S. Roxas Agency Contractor

Zendesk Expert | Multitasking CSR | Quality Assurance | Telemarketing

Philippines - Tests: 3 - Portfolio: 5

I am a Project Manager and a freelancer, I handle various campaigns based in US, AU, UK and Canada. In these challenging times, it is necessary that one should be well-equipped and has a passion for excellence to be able to deliver the quality performance essential in any field of industry. On the other hand, it is equally important to work in an environment where you can develop your full potential and grow professionally where people relations experience can be fully utilized to improve people's satisfaction and service experience in a challenging environment to achieve the corporate goals while reaping the financial rewards. With this objective in mind, I am presenting to you my professional experience for your evaluation to be considered in your office firm. Here are some of my skills: • Efficient “People, Production and Service Management" • Systematized “Office administration and organization" • Proficient “Computer Literacy" • Quality-assured “Research /Data Gathering Implementation" • Excellent customer service satisfaction • Data entry, Order processing • Telemarketing/CSR both Inbound and outbound • Appointment setting • Email Handling for refund request • Quality Assurance -SEO • Accounts Managing • Live Chat Support • BPO I have been through extensive trainings and seminars that helped me. I can handle and manage things under pressure. I am trained in giving excellent service and maintained a delightful way of communicating with them. With this vast experience and range of skills, I am sure that this will make me an able and qualified candidate for your Office vacancy. Should you need any further information regarding our background and qualifications, please do notify me for you to set an interview session with me.

Associated with: INTERACTIVE Global Partners Unlimited, MetroLinks Solutions, TrexSEO International Agency

93% Job Success
$5.44 /hr
8,577 hours

Freddie Van Der Ploeg

Freddie Van Der Ploeg

Broad orientated virtual assistant with entrepreneurial experience

Czech Republic - Tests: 4 - Portfolio: 3

My place of stay is in Prague, Czech Republic, and I can be contacted for part- and/or full-time home based opportunities. I have: - experience in customer service because I dealt directly with customers face-to-face, by email and by phone; - been selling contracts in mobile telephony, internet and rental space. During this period I had extensive training on the job; - standardized applicable values as long-term relationship and increasing customer value; - proven myself to be a quick learner (see my reference of Accenture) and I enjoy developing myself; - eye for detail and I know how to visualize your business; - no issue with adapting to set up structures which I try to make my own and improve to gain better results; - strong communication skills and experience to work with cultural differences. I studied Small Business & Retail Management and in this area I gained a lot of knowledge in the past years. It also made me the person who thinks about your business by showing keen interest. During my recent projects on oDesk I improved my Office (Microsoft/Google) skills significantly. Other software I work(ed) with but not limited to are: - Wordpress, - GetResponse, - AutoRespond, - Mailchimp, - SurveyMonkey, - Photoshop/Gimp, - Audacity, - Google products I also cooperate with other freelancers. In the case you would like me to control your project feel free to contact me as well. I will hire the designated freelancers myself and for you there will be just one contact. I operate under the name Nonstop Strategy. Feel free to contact me in case you have something to share or want to offer. Thank you for taking the time to read my profile and I am looking forward to start doing business with you. Best Regards, Freddie

100% Job Success
$30.00 /hr
4,925 hours

Oana Duchateau

Oana Duchateau

Bilingual English & Romanian Assistant

Romania - Tests: 6

Madam, Sir, My name is Oana and I could be your new assistant today ! My past working experiences gave me the chance to discover countries such as Norway, Finland, Iceland and most of Europe. I am therefore fully bilingual in english and romanian and very efficient with all the Office and Adobe products. If you are looking for an assistant to help you in your daily tasks, I can offer you the following services : > organizing your schedule, > setting up your appointments, > handling your emails > administrative support > taking care of reviewing and assessing applicants for hire via Skype > data entry (fast typer) > translation and transcription of english and romanian documents The quality of work I provide is excellent and error free. I work for myself, which allows me to have a great amount of weekly working hours and to organize my time to best suit my clients. I am fast, reliable and efficient individually and within a team. Dear potential client, I am looking forward to our future collaboration ! Warm Regards, Oana Cirdei

100% Job Success
$7.00 /hr
4,489 hours

Sonia D.

Sonia D.

Sourcing Specialist/Cost Negotiator/Drop-Ship Expert

Philippines - Tests: 2 - Portfolio: 2

Twenty years of progressively upward working experience in various fields of Merchandising, Marketing and Customer service, which made me a seasoned professional. Currently seeking for a full time career as a home based employee so I can achieve financial freedom and time flexibility to fully enjoy life. Extensive knowledge and exposure to Product Sourcing, Cost Negotiation, Drop Shipping, Web researcher and Merchandising. I am committed to professionalism, highly organize, flexible and can work under a variety of high-pressure situation at a detail level as well as strategic level; with the best result for my buyers at a very competitive and affordable rates for my services.. Have excellent written and verbal communication skills.

92% Job Success
$25.83 /hr
3,553 hours

Silvina Martinez

Silvina Martinez

Project Manager

Argentina - Tests: 10 - Portfolio: 3

I have been working as a freelancer for the past 5 years. My work experience allowed me to develop excellent communication skills, both oral and written. I learned and applied the essentials of customer service, project management and social media. I am interested in a new challenge and an opportunity to use my skills and experience in a different capacity than I have in the past, a job with more responsibility which could allow me to use and further develop the skills that I have mentioned. I am interested in customer service, content management, supply chain related duties, project management, social media and I am open for challenges and learning new things.

100% Job Success
$15.00 /hr
4,529 hours

Karelyn Lambert

Karelyn Lambert

Experienced Virtual Assistant with ASBA

United States - Tests: 16 - Portfolio: 3

Eleven years experience in an Administrative position. Four of those years have been spent in a Virtual Assistant role. Possesses solid clerical, research, and verbal/written communication skills. Demonstrates advanced proficiency with MS Office including Project and Visio, types (60 WPM), experienced in project and staff management, and has excellent customer service skills. Currently holds an Associate of Business Administration degree.

100% Job Success
$15.00 /hr
4,761 hours

Jamin C.

Jamin C.

Determined Fast and Reliable

United States - Tests: 7

I am currently doing volunteer teaching work in Europe. I speak, read and write both English and French with English being my first language. I am also learning Italian. I have done translation and interpreting work on an individual basis and for large groups. I spent 4 years working as a Licensed Personal Banker for 2 large banks in New York. Within the bank I managed the sales team, was responsible for meeting sales goals and assisted the manager in managing all functions of the branch. I have strong sales skills but also excellent oral and written communication skills. Part of my job was written communication with clients from diverse backgrounds. This helped me to become proficient in writing, proofreading, and correction. Also I have worked as a Personal Assistant and Project Manager; I was responsible for organizing meetings, travel arrangements and doing research projects. I managed the team and kept things running in the office. I touch type 60 words per minute and I am very comfortable working with computers. I have transcribed videos and audio files. I enjoy writing and this passion has helped me to write many articles on a variety of topics in both English and French. I know the value of getting work done quickly and accurately. I am good at leading others to accomplish that same goal.

100% Job Success
$16.67 /hr
6,939 hours