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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.

8

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: July 1, 2015

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  1. Sally William Ibrahim Awad

    Sally William Ibrahim Awad

    Scrum Product Owner, Solution Architecture & Lean Process Improvement

    Egypt - Last active: 1 day ago - Tests: 9 - Portfolio: 9

    19+ years of proven experience in both IT solutions project and product management. Including: 5+ years as Agile Scrum Product Owner. Focus on building IT systems solutions to improve business efficiency and productivity, working closely with the client to examine existing business models. processes and flows of data, discussing the opportunities for improvements with the client, and designing the suitable software solution that satisfy the business needs. Ability to use both Agile or Waterfall methodologies for managing Software Development Cycle with a wide variety of tools. Extensive experience in managing software development cycle ( + 85 Projects) for SaaS, web, mobile, and desktop devices in various Business sectors with proven Leadership skills and motivating teams to achieve projects and business objectives. Equipped with Lean Six Sigma Black Belt Professional certificate with extensive experience in business process modeling , documentation ,assessment, reengineering/ improvement, and automation . I believe that may strengths are customer focus ,achieving open communications, maintaining positive relationships, converting conflict and challenge into success, facilitating consensus and commitment, ensuring accountability, promoting progress and feedback, and expanding and adapting agile techniques for maximum effectiveness – all of the above while working with culturally diverse teams, since it is my believe that diversity is a strength. I am a modeler of business processes using the process/workflow software to create process models which can be simulated, analyzed, and even executed directly by the business,helping the business executives in decision making by modeling/simulating “what-if” scenarios. I am usually perform the following on any traditional software development project: 1. Scope the system. Work with key project stakeholders and business people to formulate and communicate the business vision for the project, map out initial requirements and the scope of the project. 2. Interpret business Processes and needs. work with project stakeholders to translate their requirements into something that developers can understand as well as to translate the resulting questions that the developers have into something the stakeholders can understand. 3. Translate technical issues. Breaking down technical and architectural complexities so that project stakeholders can easily understand any issues that crop up. Explain what the developers are doing and why they need to do it, including explanations. 4. Spell out the project details and requirements. work with project stakeholders to identify, model and then document their requirements and business domain details. 5. Test and validation. Work with project stakeholders to validate their requirements and analysis models via techniques such as reviews, walkthroughs and play acting,writing user acceptance test (UAT) cases and be a liaison between project stakeholders and testing team during UAT. 6. Represent project stakeholders throughout the process. the developers treat the BSA as the 'customer' from which requirements, domain information and business priorities are provided. The BSA, in turn, will work with the stakeholders to obtain information and to verify decisions. My responsibilities are to: 1- Identify and model process requirements using Visio , Itp-commerce and I grafx tools 2- Identify and model data requirements 3- Identify business rules requirements ; and test requirements which includes many levels of testing. 4- Manage requirements 5- Help scope the project 6- Write use cases 7- Improve business processes 8- Design screens (or prototypes) 9-Write system technical specifications 10- Determine benefit/cost 11- Lead and manage projects Skills and Competencies · Strong writing skills · Strong logical and analytical skills · Excellent oral and written communication skills · Proficient skills in process and project management Using Agile and Scrum Methodologies · Practical knowledge of Scrum ,Six Sigma, Lean or other process improvement methodologies · Proficient System Analysis and Critical thinking skills · Strong knowledge of industry best practices · Proficient PC skills · MicroSoft Word .Excel, PowerPoint & MicroSoft Project · Database applications like Access, SQL · Strong knowledge of Screen Mockups like Balsamiq, Visio, Smartdraw · Excellent customer service skills · Strong presentation skills Please Review also My LinkedIn Profile :http://eg.linkedin.com/pub/sally-william/22/b84/9bb

    $38.89 /hr
    3,734 hours
    4.90
  2. Patricia N.

    Patricia N.

    International Engineer

    France - Last active: 9 days ago - Tests: 18 - Portfolio: 1

    I have a strong technical background (french-spanish engineer) that I have completed with studies and a professional experience in strategy, marketing,project management and internal auditing of processes and organisations. I like to combine my technical background (knowledge of processes, strong analysis skills) with commercial activity, customer and / or products orientated. I am well organised, I have lived in different countries and time management has no secrets for me! Looking for an international environment (use of different languages), dynamic and exciting attchments allowing me to develop myself in different areas and giving me enough flexibility to be mom of 2!

    $20.00 /hr
    122 hours
    5.00
  3. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Sales and Support Agency Manager

    Philippines - Last active: 28 days ago - Tests: 3 - Portfolio: 1

    I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

    Groups: Pro Customer Service

    Associated with: Spring Events and Productions Group Inc.

    $20.00 /hr
    1,272 hours
    5.00
  4. Troy Beyer

    Troy Beyer Agency Contractor

    Project Manager & Process Expert | PMP | Agile Certified Practitioner

    United States - Last active: 4 months ago - Tests: 4

    Value delivery through Business focus, Lean thinking, and Project Management discipline. Process Improvement is in my DNA. I possess deep experience and professionalism without overhead. A sample of my offerings: * Business Process Improvement - Applying Lean Thinking to Business, startup through Fortune 500, to improve value stream. * Project Management Services - Certified Project Management Professional (PMP) with over 8 years experience running multiple simultaneous complex projects at Fortune 500 companies in US. * Agile Project Management - Certified Scrum Master (CSM) and PMI Credentialed Agile Certified Practitioner delivering effective and efficient project management using the revolutionary principles in Agile and Lean thinking. * Agile Training & Coaching - Teaching fundamentals and applied techniques via Physical and Virtual classrooms. On-site coaching services available for development teams, IT leaders, and executives needing help transitioning to Agile. * Project Management Training - Classroom and internet instruction on project management topics, including PMP exam prep, Agile, Scrum, & PMI-ACP exam prep. * Information Technology Strategy & Services - Tool selection and implementation, SaaS delivery, & infrastructure management capabilities, built over 15+ years in software development, production support, and infrastructure management at the enterprise scale.

    Associated with: BEYER CONSULTING GROUP, LLC

    $150.00 /hr
    12 hours
    5.00
  5. Libryia Jones

    Libryia Jones

    Get It Done Specialist - Project Manager

    United States - Last active: 11/30/2014 - Tests: 6 - Portfolio: 1

    Effective project manager with excellent analytical and problem solving skills with a passion for improving processes and driving results. Outstanding verbal and written communication skills, works well with all levels of management, and effectively manages teams both internal and cross-functional.

    $33.33 /hr
    535 hours
    5.00
  6. Stacie Shaw

    Stacie Shaw

    Entrepreneur For Hire - Quality Project Execution

    United States - Last active: 1 day ago - Portfolio: 25

    Talented professional with keen eye for design and a BBA and Business Communications degree. As a past start-up founder/developer/owner, I have honed an ability to get things done, done right, and done right now. I put the same level of effort, attention, and care into the work I provide for my clients as I myself put into my own start-ups. Let me help you execute on your most important operational activities today. Effective and impressive Power Point and pitch deck building, effective branding and design, beautiful website design, advanced Excel data analysis, Productivity training, Process documentation, Strategic process analysis, Start-up and business strategy advice, and Software testing. High quality services and consulting to get the job done for your business. I offer a no hassle, high quality completion of work. You will not have to spell out every minute detail of the project. I know the right questions ask to get to the core of what you need, and deliver.

    $55.00 /hr
    24 hours
    4.90
  7. Tiffany M Harris

    Tiffany M Harris

    Talent and Training Professional

    United States - Last active: 13 days ago - Portfolio: 1

    Highly accomplished Training professional with extensive industry and consulting experience. Excels at Human Resource and Training activities such as interviewing, reviewing and critiquing resumes, and identifying top talent; creating and delivering training materials to include: training presentations, User Guides, Facilitator Guides, and Job Aids using Word, PowerPoint, Prezi, and Captivate.

    $60.00 /hr
    66 hours
    4.03
  8. Irene DeLaGarza

    Irene DeLaGarza

    Technical Writer | Operations Manager

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. Expert in documenting process manuals, business processes, standard operating procedures and user guides. * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Operations and Team Management * Chargeback and Dispute Management * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration * Regression Testing I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    3,295 hours
    4.95
  9. Jenni Abbott

    Jenni Abbott

    VA, Data Entry, Admin & Real Estate

    Australia - Last active: 18 days ago - Tests: 3 - Portfolio: 1

    A Dedicated and technically skilled business professional with a versatile skill set developed through experience as Operations/Office Manager, Senior Property Manager, Software Tester, trainer and installer in a variety of environments, including 9 years in both the IT and the Real Estate Industries. I currently work from home for several small QLD businesses outside of ODesk assisting in bookkeeping, general administration and Real Estate duties. I am looking for either short term contracts or continued work of up to 30 hours a week to complete my client base. I have Certificates in the following: Certificate IV in Bookkeeping Certificate IV in Business I am also a Member of Australian Bookkeepers network. Reliable, honest, hardworking, with a commitment to constant improvement, and a no-task-too menial attitude, I always strive to get the job done. Advanced skills in Xero, Quicken, Microsoft Word, Outlook & Excel, REI Master. Experience with, Console, MYOB, PowerPoint, MS Project, MS Access, Realoz, Multiarray and many more software applications. Skill set Includes * General Bookkeeping * Real Estate Trust accounting * Document creation & Data Entry * Excel spreadsheets and calculations * Accounts Receivable and Payable * Marketing * Design of checklists, forms and processes I am able to Lodge BAS Statements in conjunction with Australian Bookkeepers Association until I obtain BAS Agent Certification at a minimal charge.

    $33.33 /hr
    64 hours
    5.00