Technical Support Freelancers

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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 178 Technical Support projects are completed every quarter on Upwork.

178

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: July 1, 2015
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  1. Dongkwon S.

    Dongkwon S.

    Experienced English- Korean Translator

    Philippines - Last active: 16 hours ago - Tests: 7

    I'm a Korean national, born and raised in Korea but currently based in the Philippines. I have more than 3 years experience in translating English to Korean* and vice versa. To be more specific, I have translated many kinds of content such as that of an online sports-betting website, newsletters, promotional announcements, legal documents, business proposals, Android and iOS apps, etc. I also have experience in customer service and technical support catering to Korean nationals as well as international customers. *Most of my Korean to English translations have very few grammatical errors and my Korean to English translations are of good to almost perfect quality. Sample of my work is available upon request.

    $20.00 /hr
    8,079 hours
    5.00
  2. Ujjwal D.

    Ujjwal D.

    Expert in Excel (VBA Macros) / PDF Forms / VA

    India - Last active: 1 day ago - Tests: 12 - Portfolio: 7

    Expert in Microsoft Excel / VBA / Macros and various other administrative tasks. Experienced in PDF Fillable Forms, Transcription of documents from/to PDF/Excel/Word. Take up Data Entry jobs for my back office team. Have provided excellent service to all my clients for more than two years on Upwork (formerly oDesk) and earned fantastic feedback and superb star rating. Upwork has tagged me as a TOP RATED and have 100% Job Success. My strengths include: - a good team player with excellent oral and written communication skills - friendly and professional demeanor - self starter / multi-tasker - maintain deadlines - 18 years of experience in formal jobs

    $22.22 /hr
    2,073 hours
    4.99
  3. Alexander Mihalkov

    Alexander Mihalkov

    IT Project Management / IT Consulting/

    Bulgaria - Last active: 1 month ago - Tests: 8

    Hello. I have very Good knowledge of computer Hardware and Software in general. TOEFL level English. Native Bulgarian speaker. Perfect written and very good spoken. My main area of expertise is Project Management - partucularly in the field of IT development. The other areas that I might be helpful are IT consulting, Highly technical oriented English to Bulgarian Translation,, Business Oriented English/Bulgarian translation, Security and Cryptographics. Photography and Video production, I have studied IT and Business Administration and have 5+ years experience as a Manager as well as IT Consultant.

    $37.78 /hr
    1 hours
    5.00
  4. Wes Hogarth

    Wes Hogarth

    Experienced & Well-Rounded IT Professional

    United States - Last active: 1 month ago - Tests: 7

    IT Manager with 7+ years in the IT industry, 4+ as a full-time Research Technologist, looking for additional side-work. Passionate about the IT field and working with people. Knowledgeable and skilled across many domains, including: Datacenter Management (including System Administration, Enterprise Backup, Storage, and Networking) Systems Engineering IT Project Management Virtualization License Administration Technical Support (including end-user support, both in-house and external) Research Team Building/Leadership Ability to work in teams or individually. Energetic, young, and great attention to detail. Eager to provide realistic, effective, and technically sound solutions for you or your company while staying within your budget. Delivering a product, service, or report that meets and exceeds your expectation is my #1 priority! LinkedIn profile: www.linkedin.com/in/weshogarth/ Technical Skills: Software: Microsoft: Active Directory, SCCM, Exchange 2007/ 2010, SharePoint, Office. VMware Infrastructure, Backup Exec Hardware: Cisco, Brocade Fiber switches, HP Servers RAIDs, SAN, NAS, File Server, and Networking Operating Systems: Microsoft Windows XP/Vista/Win7, Server 2003/2008/2012. MAC OSX Providing consultation and solutions for home, small-medium sized businesses, and large-scale enterprises. Requirements gathering, budget analysis, product and vendor comparison, acquisition, implementation, and follow-up. I have also written technical articles for companies. Am happy to provide deliverables and solutions for projects or questions via phone, email, Skype, ODesk submission, and remote sessions.

    $33.33 /hr
    2 hours
    5.00
  5. Tushar S.

    Tushar S. Agency Contractor

    Labtech Certified,Kaseya,Connectwise, Autotask, MSP Consultant, NOC

    India - Last active: 23 days ago - Tests: 8 - Portfolio: 2

    Work with MSP's to be their One Point Solution for all the Services required and to enable them provide efficient and cost effective monitoring and management Services to their clients. Knowledgeable, professional and excellent communications that should help every IT Service provider achieve his goals with seamless services provided by me.

    Associated with: Icon Technologies

    $33.33 /hr
    1,995 hours
    4.66
  6. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Last active: 1 day ago - Tests: 10 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

    Groups: oTranslators, Pro Customer Service

    Associated with: Andrey Sarapulov [company]

    $25.00 /hr
    8,230 hours
    5.00
  7. Sajid H.

    Sajid H. Agency Contractor

    Senior Magento Solution Specialist / Consultant

    Pakistan - Last active: 13 days ago - Tests: 8 - Portfolio: 11

    Dynamic, quick, proactive, persuasive, and friendly versatile Magento expert has specialisation in the area of Web Development for Ecommerce, Custom Business Web Applications, Frontend Development and Mobile Application Development. Have the capacity and experience to handle and manage high-end enterprise Magento e-commerce websites, mcommerce enterprise web applications, mobile applications and many more. Over a period of time, I have built strong expertise and skills in developing and managing application using PHP, Java/J2EE, Ruby on Rails, Phonegap and from 4 years just doing Magento and I love to learn new technologies and provide neat solutions for complex problems. And possess self-taught programming skills enhanced by constant research and professional development I would like to work in Magento Ecommerce Web Development Technologies and Skills: Open Source Technologies: a) Magento Community/ Enterprise with its Extension Development and Themes Development b) Magento and Volusion Catalog Management with API Implementation and Custom Development c) Linux Server Administration and Server optimization for Magneto’s best performance Front End Technologies: a) HTML, CSS, JavaScript and Adobe Flash Platform Development b) JQuery, JQuery UI, JQuery Mobile and Backbonejs c) Cross Mobile Application Development with Adobe Phonegap and Adobe Flash builder d) Adobe Flash Platform (Flex, AS3, Remote Method for Different Server Side) e) Multimedia Instant Communications (A/V Conference and Video Streaming) and XMPP Back End Technologies: a) PHP5 with Yi framework, Zend Framework and Code Igniter b) Ruby on Rails and Grails c) Adobe Flash Media Server, Wowza and Red5 d) Web Services Client and Server Implementations Additional Skills: a) Technical Project and Development Management and Consultancy b) High level technical knowledge to implement system with new and modern software engineering methodologies by using agile manifesto c) Internet Marketing implementation with all current top trends d) Producing clear customer communication, detailed project outlines and progress reports. e) Adjusting technical explanations to client's knowledge level. I believe in delivering high quality products and intend to provide guaranteed customer satisfaction by following these core values - Quality under reasonable budget - Delivery on time - Quality products - Build Customer Relationship for future Feel free to contact any time ...

    Groups: Application Developers Alliance

    Associated with: Dacoders Agile Innovations Agency

    $27.00 /hr
    435 hours
    5.00
  8. Lex Clay

    Lex Clay

    Experienced IT Professional

    United Kingdom - Last active: 10/23/2014 - Tests: 2 - Portfolio: 1

    I have been working in various IT departments over the last 17 years. I'm originally from the UK, now living in the USA. I am able to work within Pacific, Eastern & GMT business hours. Most of my career has been working for international investment banks. I started in 3rd line support before creating & heading up a team responsible for rapid deployment strategy management. The process we designed was taken as the sole methodology for the bank's work area recovery & replaced the production build processes. More recently, I worked in Business Continuity Management & Disaster recovery for a large Spanish bank where I was solely responsible for the design, implementation & support for their emergency relocation planning. This involved performing all levels of technical support to the business users & managing the expectations of their Executive Directors, as well as designing, testing & developing an automated environment would meet all of their critical process needs. I am able to write code in VBA, VBS and create applications in VB.net, including GUI front ends for an SQL backend and/or Active Directory interaction.

    $27.78 /hr
    1,590 hours
    5.00
  9. Mike D.

    Mike D.

    Project Management, Business Consulting, Customer Service, Technical S

    Philippines - Last active: 05/26/2013 - Tests: 14

    I am an Experienced Professional with more than 8 years of broad IT / Business experience in IT Consulting and Support, Banking and Financial Services, Business Process Outsourcing and Customer Services, Telecommunications, and Healthcare industries. With a track record of exemplary client service, performance, skilled leadership, detailed office / project management, business analysis, communication, analytical and negotiation skills, I am looking for a challenging career opportunity, one that would further broaden my capabilities and enhance my skills. I am seeking a position in your organization that may be suitable for my competencies. My work, training experience, and involvement in numerous business operations have made me adept in various demanding and fast paced positions. I am trustworthy, highly reliable and dependable, very detailed and keen on numbers, a team player and an efficient worker. I am confident that I would make a worthy contribution in a dynamic environment.

    $20.00 /hr
    506 hours
    5.00
  10. Carlos Apolaya

    Carlos Apolaya

    IT Network Administrator / Article Writer / Translator

    Peru - Last active: 3 months ago - Tests: 11 - Portfolio: 2

    I'm System Administrator for more than 14 years, managing HP-UX and Tru64 Unix, Windows 2008/2003 and Linux systems and their Internet services (Web/Database). I'm also experienced with TCP/IP networking (routing and switching) and Network security, such as firewalls, IDS/IPS, web content-filtering, anti-spam and corporate anti-virus servers. Do you want someone who actually solves your problems? has strong communication skills? with experience integrating solutions? I can help you and your business to move forward getting the results you want and more. I'm also well-versed in English language and grammar, and I'm an experienced English to Spanish translator, having worked for Odesk clients and outside clients. I can even translate for you on-the-fly! Lastly, I'm a writer (one of my passions). I write articles regularly on a couple of websites, and I can write quality articles for you almost about anything. If you want me to make a difference for you or your business, we need to talk.

    $22.22 /hr
    857 hours
    4.83