Get Your Virtual Assistance Project Started Today!

Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

Browse Virtual Assistant job posts for project examples or post your job on Upwork for free!

Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,676 Virtual Assistant projects are completed every quarter on Upwork.

2,676

Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Qiana J.

    Qiana J.

    Talented Email Support and Adminstrative Professional

    United States - Tests: 11 - Portfolio: 1

    As a Talented Customer Care Professional, I always go the extra mile to support my team and clients. My skills range from Zendesk, Email Support, Internet Research, Quality Assusrance, Call Scoring, MS Office Suite, Google Docs, Citrix and a host of many more. Along side my skills I am adaptable and have the eagerness to learn new programs easily. Over the last 10 years I've developed experience in the customer service and data entry oriented office environment, with 6 years of working at home experience. Working from home has helped me hone my talents of being self-reliant and disciplined to handle duties without micro-managing. I embody a comprehensive amount of knowledge and experience in customer care and tech support - through online channels of email, ticket, chat and phone support. I enjoy taking on new challenges. Also I'm flexible, a team player, dedicated, can work under pressure and possess a positive can do attitude. I have a knack for following written instructions, guidelines, performing tasks with precision and accuracy no matter how simple or complex they are. I work in an office with closed doors free of distraction when working for clients. This helps me to give my undivided attention to the client and task at hand. Strong customer service skills and work ethics are in my blood.

    $17.78 /hr
    2,777 hours
    4.07
  2. Himali Patra Liyanage

    Himali Patra Liyanage Agency Contractor

    Project Manager

    Australia - Tests: 14 - Portfolio: 2

    In 2005 I started my journey as a PHP Programmer and graduated from the university of Colombo (Sri Lanka) in Bachelor of Information Technology in 2009 with a first class. During my tenure in the IT industry I developed my skills in PHP, Magento,Dot Net, Joomla, Drupal, Zend, Wordpress, CS Cart and Zoho. Accomplished in all areas of software development including, requirement analysis, architecture and design of applications, coding, QA and Testing, debugging, installation, troubleshooting, maintenance and Project Management. I was successful to achieve an overall band score of 8.0 for IELTS and have passed English Spelling Test ( both U.K & U.S. Versions) in Upwork. Therefore I strongly believe my English levels (specially written and spoken) are up to the international standers.

    Associated with: Cyberdyne Systems

    $16.67 /hr
    1,268 hours
    5.00
  3. Diastri Satriantini

    Diastri Satriantini

    Researcher | Virtual Asst | Transcriber | Indonesian Translator

    Indonesia - Tests: 5 - Portfolio: 3

    I lived in the US during high school. I studied International Relations in college, a qualified English-Indonesian translator. I typed 55 wpm in speed. I have experience of working in several multinational companies and was known to have keen eyes for details, and quick to spot grammatical errors, syntax, and sorts. I was a Customer Relations Officer at IALF (job desc included phone calls screening, email responding, prospective customer research), and then a Secretary at AusAid (assisting foreign engineers in meetings, typing official correspondences to the city mayor, translating and interpreting, preparing presentation slides, recruiting office assistants). Browsing the internet is my #1 hobby. I could compare prices of one item from tens of different online shops, or diligently changing keyword search on multiple attempts on search engines to get a certain information as accurate as possible.

    $5.56 /hr
    1,322 hours
    4.98
  4. Maria rosario R.

    Maria rosario R.

    Virtual Assistant/Administrator, English Teacher, Customer Support

    Philippines - Tests: 18 - Portfolio: 2

    To offer superior performance and high quality work in the following areas which you may need assistance in. VIRTUAL ASSISTANCE: * Projects - Basecamp, Asana, TeamworkPM, Trello, Wunderlist * Highrise (Basecamp Directory) * iCloud * Administrative tasks (letters, contracts, record-keeping etc ... ) * Booking travel arrangements * Data-Entry * Appointment Setting * Client Callbacks (worldwide) * Phone service (outbound and inbound - USA and Canada) * Web Research * Social Media Promotion (Facebook, Twitter) Tools: MS Office Suite, Basecamp, Google Docs, File-Sharing (Dropbox), Asana, SugarSync, Apple iWork, Wunderlist EDUCATION: Licensed teacher since 2003 * Private tutoring (Academic) * English Composition (Creative Writing), Reading (SRA Reading Laboratory), Math (includes Singapore Maths) * Worksheets creation * Placement Tests creation (K-12) * Conversational English tutoring (non-native speakers) * Accelerated Learning techniques (students and teachers) * Basic Facilitation training for private tutors Tools: Skype, Google-Chat or Magic Jack for online training CUSTOMER SERVICE: * Outbound and inbound support (1st level) * Supervisor assistance (2nd level) * Up-selling * Cross-selling * Soft and hard selling * Product Training * Leads Generation * Quality Assurance * Retail, Rewards Program, Technical, General Inquiries * FAQ's creation * Phone, Email and Live Chat support * Get Satisfaction, KANA Mail * Sales Platforms: eBay, Craigslist, Rentals.com Rate negotiable based on hours, duration and workload.

    $16.67 /hr
    1,458 hours
    4.23
  5. Jeanette D.

    Jeanette D.

    Professional Virtual Assistant & Customer Service Specialist

    Philippines - Tests: 8

    I have more than 10 years of customer service experience and 5 years of working as a Virtual Assistant. I've provided support, both customer service and administrative, to clients from different line of businesses through email, chat, phone and social media. Working from home has taught me how to learn doing things on my own. I've acquired expertise in using tools needed to perform my job responsibilities such as ms office, google apps, wordpress, infusionsoft, shopify, adobe illustrator and photoshop, and still open to learning new things. I put importance to reliability and accuracy for my goal is always to create and maintain a positive experience with my employers.

    $12.00 /hr
    8,511 hours
    4.44
  6. Bilal R.

    Bilal R.

    Internet Researcher - Lead Generation - Virtual Assistant - Data Entry

    Pakistan - Tests: 13 - Portfolio: 6

    Hi! I am Bilal. I am dynamic, enthusiastic, reliable and quick learner. I always strive for quality working, I believe that can only be achieved with focused attitude and detail oriented approach. I tend to have a clear and prompt communication with my clients. I had developed the range of skills with Admin Support and Sales & Marketing. My favorite and strongest zone is Internet research. I have efficient web researching skills with the proper set of tools like Reportive, Ark, guesser.email, Data.com, ZoomInfo, Hoovers and whois.com with the proper manipulation of Social Media i.e. LinkedIn, Twitter, Google Plus and Facebook. These tools are very handy for lead generation, contacts list building and finding accurate email addresses. I am experienced in website management; I have worked on WordPress, Joomla and many other CMS platforms. I have good foundations with content developing, creative writing and technical writing. In E-commerce platforms, I have experienced with Shopify, Magneto, Bigcommerce, WooCommerce, OScommerce and some other. I am an expert in MS Office (Word, Excel, PowerPoint, and Outlook), MS Visio, Google Docs, and Photoshop. Considering my academic background, I have good experience with IBM SPSS, MATLAB, Mathematica, KiCad, LibreCAD and C++. I also have good experience with photo manipulation, graphics designing and Logo creation using Canva and some other software. I am always eager to explore new software, applications and ideas. I am also competent with Social Media Accounts management and Social Media Marketing (SMM). I have complete understanding of LinkedIn, Twitter and Facebook. I have also worked with software like TweetAdder and TweetDeck. I can also write professional emails, cover letters, press release and can perform email handling at best. I am also skillful with financial management. I have complete understanding of financial statements, i.e. Balance Sheets, Cash Flow Statements and Income Statements. I am also familiar with some accounting, bookkeeping software like Xero and QuickBooks. Thanks for visiting my profile and taking time to read my skills overview. Please feel free to contact me anytime. Cheers!

    $5.56 /hr
    1,585 hours
    4.99
  7. Muhammad Bilal

    Muhammad Bilal Agency Contractor

    Data Analyst, Data entry, web researcher and Developer

    Pakistan - Tests: 5 - Portfolio: 7

    A good employer deserves a good freelancer. As a freelancer I believe I deserve the chance to prove my worth. I am looking for a job and will do at my best to keep any good rewarding. I care about the money but most of all to get recognition for my skills and quality service. My core proficiency lies in my intention to help companies and individuals worldwide with their outsourcing needs while providing the best quality work achievable at a practically reasonable rate. I am seeking to obtain a challenging yet rewarding position and opportunities that will enhance my strong organizational skills, talents, educational background, and ability to work well with people in a team environment. Some of the other services are: • Product Management • Project Management • Web development • Php • HTML • MySql • Wordpress Theme customization, Add / Edit Contents • Email Management • Web Research & Data Entry • Spreadsheets – Charts – Graphs - Google Forms - Pivot Table • Transcription • Website Directory Submissions • Videos Editing • Calendar management • Word Processing • Simple Business Presentations • Database & Spreadsheet creation • Phone answering and message taking

    Associated with: Neuron Technologies.

    $10.00 /hr
    4,496 hours
    5.00
  8. Virginia Gutierrez

    Virginia Gutierrez Agency Contractor

    virtual assistant,bookkeeping,research,administrative,clerical

    Philippines

    I worked with Philippine Telegraph & Telephone Corporation-Comptroller's Dept. for 15 years. I started from Gen. Clerk then Gen.Bookkeeper and later became an Officer-in-Charge. I did clerical job such as accepting and recording documents from different branches of the co. and from our clients;sorting and filing of documents;attending to telephone calls and typing internal memorandum and letters for the section. My tasks as a Bookkeeper are recording, analyzing and submitting to EDP section for data entry the source documents needed for billing our clients. As the Officer-in-Charge of the Revenue Accounting section, I supervised and assigned task to my subordinates and making it sure that their task are properly done and submitted on time. I attended several seminars and training and among these were: Basic Computer Operation,Customer Service, Basic Supervisory Training and Telephone Etiquette and Mannerisms. Having the skills,knowledge and experience I believe that I am the right person you are looking for. If given the chance, I can guarantee to provide you my excellent service.

    Associated with: UpToDate Virtual Assistants, Diamond Virtual Assistants

    $5.56 /hr
    2,798 hours
    4.00
  9. Vijayanand P.

    Vijayanand P. Agency Contractor

    Expert Medical/Pharma/Market Researcher, Consultant

    India - Tests: 8 - Portfolio: 3

    I am a Health Science Ph.D Scholar (Pharmaceutical sciences) with expertise in Medical/Pharma/Health/Nutrition Research with full access to scientific journals and articles. I have a unique blend of healthcare and marketing experience. I have over 10 years experience in Health care research, QA and production of pharmaceuticals, Academics and Pharma marketing [Both domestic and International]. I have more than 1300 hours of experience in odesk and most of the jobs included Medico-market Research. I am an expert Researcher of Pubmed, Lancet, Clinical and pre-clinical trials, Scientific medical and pharmaceutical journals, data extraction from scientific and academic documents etc. As i have strong marketing experience with health science back ground, was able to assist the clients both in market research as well as scientific research. Please find below my work experience in odesk: Project-I: Health and Ayurveda related Reseach I worked with a client and assisted him developing Kindle Book on Ayurvedic health recipes for westerners. Job involved researching and developing various Ayurvedic cooking recipes and finding out the health benefits of each ingredient. Project-II: Natural Health Related Research Worked as back end researcher and assisted the client in developing Natural health protocols for various diseases using essential oils. Job was to find out various essential oils used in treating different diseases and suggest their probable use in the natural treatment. Project-III: Pharmacology and scientific literature Research. Worked as chemical assessment specialist with Ithos. Job was to find the chemical document, extract required details and fill in the google spreadsheet. Chemical documents were related to drugs and medicines. Required details were like NOEL. NOAEL, LD50, ED50, type and number of of animals used in the study and relevant pharmacological data. At the end of the job, client appreciated the work and awarded 5 stars for work Project-IV: Skin Care and Cosmetics products Research. Competitors study Worked with a skin care company as online web researcher. Job was to research ingredients of various skin care and cosmetic products. Searched and gathered information like description of the products, major adverse effects, any interactions with other ingredients and benefits of each ingredients. Job also involved finding their competitors, price and packaging details. Project-V: Concept development Research, Pharma market survey and study Worked with Web Magic solutions, UK, as Pharma Market Analyst. Job was to assist the client in developing Pharma Market place and automation of Pharma Supply Chain. For this, made an offline survey by visiting various chemists/retailers, wholesalers, doctors and collected relevant data for the client. In the same work made a detailed research on Generic Pharmaceutical market in India and globe and provided the relevant findings to the client. Project-VI: Drug entity competitor study Worked with another client for Identifying Drug Competitors. Job involved searching the data base of Regulatory bodies (USFDA, MHRA, TGA, WHO) and finding the drug competitors approved by them. Work was well appreciated and awarded with 5 star. Project-VII: Medical tourism. Provided report of market potentialities of 5 countries India, Singapore, Malaysia, Thailand and Dubai. Also suggested suitable strategies for Istanbul to target European market. Client awarded me 5 stars and expressed her satisfaction over the work in feedback. Project-VIII: Ingredients sourcing. In this job, i assisted the client in finding right ingredients suppliers in USA for his weight loss and meal replacement product. Prepared google spreadsheet of ingredients suppliers and assisted the client by sending mails to all the suppliers and negotiating over phone and email. Clint was happy with the work and awarded me a bonus of $155 USD and increased hourly pay. Project-IX: Probiotics in UTI. I assisted a client in finalizing the formulation for UTI and assisted him in choosing right strain of probiotic bacteria for UTI. Work involved researching few natural ingredients and their studies on UTI. Work was successful and client assured more work soon. Project-X: Biotech Company researcher In this job, I assisted a client in finding required details, like number of products in pipeline, share value, growth trends, product descriptions etc of selected biotech companies. The information was to help the client in decision making whether to invest on that company. Client was happy with my research and assured further work soon. I would welcome the opportunity to provide you with an exceptional service which will fit your budget and exceed your expectations. I put clients first and aspire to deliver consistently high quality, cost effective services. I look forward to work with you. Truly Yours Vijayanand

    Associated with: VIJAYANAND

    $13.33 /hr
    1,402 hours
    4.99
  10. Varun Jhingran

    Varun Jhingran Agency Contractor

    Expert on Data Analysis, Customer Care, Content Writing

    India - Tests: 2 - Portfolio: 3

    My core strength areas are advanced skills in: Customer Care, Collections, Content writing, Video Transcription, Audio Transcription, Linked In Marketing, Excel Dashboards & Data analysis. All my jobs on oDesk have earned me 5 stars so far, since I deliver nothing short of excellence, consistently. I am going strong with 1800+ hours and 6 jobs on this portal. I bring to the table 13 years of experience working for stellar organizations like Dell, IBM and GE Capital. I am a commerce Graduate and Six Sigma Green Belt Certified. Owing to my eye for detail, my listening skills and my adaptable spirit, I am confident that I will leave you impressed with my performance. I have managed large teams in Customer Care and Collections and can do the same for you. I can also create compelling content that evokes your readers curiosity. In case you want reports done, dashboards created or Audio transcriptions / Video Transcriptions done, I am your go-to person. Looking forward to forging lasting work relationships on oDesk.

    Groups: Pro Customer Service

    Associated with: Resolve on Call IT Solutions Pvt Ltd

    $8.89 /hr
    2,380 hours
    5.00