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Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,403 Customer service projects are completed every quarter on Upwork.

1,403

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Naveen S.

    Naveen S.

    Super Star Magento| Wordpress| PHP Developer| JQuery| Codeigniter

    India - Last active: 3 days ago - Tests: 7 - Portfolio: 14

    Hi, I am a freelance web developer based in the North India. I've worked with PHP for a number of years and have developed applications for large and small business, ranging from marketing suites to online courseware for large schools. I also design and develop wordpress sites, including front end and extensive plugins and enhancements. I have also more experience with frameworks like Codeigniter, YII, Cakephp. I can take any required feature and turn it into something that is compatible and useful with wordpress, making your site and its purpose easy to use and manage.

    Groups: LoadedCommerce

    $11.11 /hr
    1,156 hours
    3.60
  2. John dale B.

    John dale B.

    Customer Service Professional,QA Analyst,Blogger,Writer,Photographer

    Philippines - Last active: 17 hours ago - Tests: 8 - Portfolio: 2

    Looking for a long-term home-based contract dealing with Customer Service, Quality Assurance for call centers, Email and Chat-Support and the like, can also do data entry/research or any blog/article writing tasks. In odesk, I have worked as a Customer Service Agent and Team Lead handling call/chat and email support for a social discovery site. My current contract is as a Team Lead for oDesk's Marketplace Quality Department. Beyond this, I have over eight years of Customer Service experience handling operations, quality and process improvement in different call centers in the Philippines.

    $11.11 /hr
    8,023 hours
    5.00
  3. Jherico Cruz

    Jherico Cruz

    Experienced Customer Service and Data Entry Specialist. A Team Player.

    Philippines - Last active: 1 day ago - Tests: 12

    I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. I believe that every problem has a solution, you just have to know the proper formula on how to derive with the right solution. For me, it is always better to WORK SMART than to WORK HARD.

    $3.33 /hr
    4,679 hours
    5.00
  4. Allan Roy Santarin

    Allan Roy Santarin

    Experienced CSR/TSR. A performer. A team player.

    Philippines - Last active: 17 hours ago - Tests: 4

    I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated are some of the adjectives that best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. For me, every problem has a solution, you just have to know the proper formula on how to derive with the right solution.

    $3.33 /hr
    3,990 hours
    5.00
  5. Maria victoria R.

    Maria victoria R.

    Project Manager, VA, e-Commerce/Web Content Manager

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 3

    As a manager, it is my goal to bring out the best in my team to best serve the company. As an individual, it is my personal commitment to work as a partner and not just a hired contractor as it gives more gratifying and fulfilling end results. My expertise are in to project management, Reliability, high regard to honesty and integrity are my core principles at work. I strive to learn and and always interested in learning tasks and reaching goals. My experiences in project and team management onsite and online gave me a deeper understanding of diversity in the workplace. Blending with different people having different personalities and cultures is very important in order for you to work as a team. oDesk is a perfect environment where diversity works at its best.

    $11.11 /hr
    6,398 hours
    4.87
  6. Michelle De Leon

    Michelle De Leon

    Mainframe Analyst/Quality Analyst/Data Entry/Customer Service

    Philippines - Last active: 17 hours ago - Tests: 8 - Portfolio: 3

    I am an experienced mainframe programmer/analyst. Skills: COBOL, ITEQ/BTEQ, DBC, EZT+, Unify, JCL, DB2, VSAM, VBScript, SAS. I have also worked as a technical support representative and quality analyst at various call centers. While studying, I have worked as a part-time admin clerk, receptionist, data encoder, and library student assistant. I am quite efficient with my work and can complete my tasks in a timely manner and with minimum supervision. I can type accurately with a speed of 45 WPM. I am currently looking for a home-based position that would suit my capabilities.

    $5.56 /hr
    7,091 hours
    4.84
  7. Michele T.

    Michele T.

    Business Management/Customer Service Professional

    United States - Last active: 1 day ago - Tests: 6

    Dedicated entrepreneur/customer service professional motivated to maintain customer satisfaction with a commitment to addressing customer concerns with speed, accuracy, and professionalism. Proven ability to establish rapport with clients and exceed expectations. Reliable and driven, with strong time management and prioritizations skills If you hire me you will not be disappointed!

    $16.67 /hr
    773 hours
    4.55
  8. Tejashree N.

    Tejashree N.

    VA, HR, QA, and Customer Support Professional

    India - Last active: 1 day ago - Tests: 5 - Portfolio: 5

    I hold a Post Graduate Degree in Business Administration and have an overall experience of 11 years working with clients, virtual teams, recruitment firms, and individual candidates. I have worked with a dedicated client of a Leading Internet Services Company as a Virtual Assistant for 5 years where my roles and responsibilities include but not limited to customer support, executive assistance, content writing, data entry, human resource management, and quality assurance. I can work 8-10 hours per day, and I am available on Skype during work hours. I can comfortably contribute my services for 40-50 hours per week. My capabilities include excellent communication and analytical skills, fast typing, self-learning, good listening, ability to motivate, work as an individual and as a team player. Whatever you require, my job is not finished until you are 100% satisfied.

    $10.00 /hr
    43 hours
    5.00
  9. Muhammad Mustafa

    Muhammad Mustafa

    Project & Product Manager | Ecommerce Consultant

    Egypt - Last active: 1 month ago - Tests: 6 - Portfolio: 2

    Over the years I have developed an extensive experience in a wide variety of fields, what started in 2001 as a passion with web design, has since turned to be -as it seems!- a long journey with IT & Management. I easily learn new stuff and adapt with new technologies, below is NOT all what I know and can do, but the ones I am passionate about the most! My areas of experiences includes but not limited to: - Software Project Management - Web Development - Web Design - Software Testing & Quality Assurance - Ecommerce - Internet Marketing - Recruitment - Customer Service - English/Arabic Translation - Content Writing & Management

    $25.00 /hr
    2,088 hours
    5.00
  10. Supaporn Ngamlertsirichai

    Supaporn Ngamlertsirichai

    looking for Work from home job

    Thailand - Last active: 1 day ago - Tests: 3

    I’m a stay at home mom who has 5 year old twin girls that now are attended school. I’m looking for a job that can relieve my household expenses and I have free time about 35 hours / week (between 8:00 am to 3:00 pm and after 8:00 pm.) I'm a fast learner who graduated from one of the top three universities in Thailand. I have good experience in data entry, web research, Google documents and MS Office. My typing speed is more than 50 words per minute. Moreover, I'm able to work effectively with reading and writing English and Thai, I believe my skills would be ideal for your project. I can complete this job within the required time period. As my office experiences, I used to work about 2 years in the USA and over 10 years in Thailand. I had had the opportunity to implement various jobs such as setting, preparing, filing, organizing, managing and monitoring customers’ and vendors’ files. I also have been able to work effectively dealing and working with other departments regarding to specifications, quality issues, and process control documents.

    $6.67 /hr
    100 hours
    5.00