Technical Documentation Professionals & Consultants

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Technical Documentation Job Cost Overview

Typical total cost of Upwork Technical Documentation projects based on completed and fixed-price jobs.

Upwork Technical Documentation Jobs Completed Quarterly

On average, 47 Technical Documentation projects are completed every quarter on Upwork.

47

Time to Complete Upwork Technical Documentation Jobs

Time needed to complete a Technical Documentation project on Upwork.

Average Technical Documentation Freelancer Feedback Score

Technical Documentation Upwork freelancers typically receive a client rating of 4.58.

4.58
Last updated: May 1, 2015

Popular Technical Documentation Searches

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  1. Irene victoria D.

    Irene victoria D.

    Technical Writer | Operations Manager

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. * Operations and Team Management * Chargeback and Dispute Management * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    2,942 hours
    5.00
  2. Ismet Dumlupinar

    Ismet Dumlupinar

    MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

    Turkey - Last active: 1 day ago - Tests: 14 - Portfolio: 13

    Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below: https://www.mcpvirtualbusinesscard.com/VBCServer/idumlupinar/profile

    Groups: Microsoft Certified Professionals

    $75.00 /hr
    2,231 hours
    4.86
  3. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Last active: 3 days ago - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,710 hours
    4.99
  4. Don Taylor

    Don Taylor

    Analyst, Manager, Technical Writer

    United States - Last active: 1 day ago - Tests: 9 - Portfolio: 3

    In my 30+ year career I've picked up a wide variety of technical skills and professional experience areas. I've been successful in management and individual contributor roles. I want to help you succeed with your project goals! Here's a quick list of skills and technologies where I have at least some, and in many cases, quite a lot, of experience: Apple Xcode, Authorize.net, Back office processes, B2C e-commerce, Basecamp, Budget management, Business analysis, Business metrics, Business rules & logic, Certified Scrum Master, Change management, Client engagement, Codesion, Communication: interpersonal, written, verbal, ConstantContact, COPPA compliance, CRM, Creative problem solving, Customer satisfaction, Customer liaison & support, Data flow design, Design spec preparation, Design standards, DropBox, 8x8 phone system setup/admin, Feature rollout, GIS tools: ArcGIS, Google Maps, Google Apps, Google Docs/Drive, Graphical editors, HTML, Interviewing, IT liaison, JavaScript, Knowledge management, MailChimp, MS Access, Excel, PowerPoint, Project, SharePoint, Visio, Word, Negotiation & issue resolution, Operations monitoring, Apple Mac desktop, PCI compliance, Policy definition, Process/protocol definition, Process improvement, Program execution, Project management – traditional & agile, Quality assurance & testing, R&D, RapidMiner (novice), Requirements gathering, Requirements analysis, Resource allocation, Salesforce setup/administration, Scrum product owner, SDLC, Service delivery, SmartBear AlertSite, Stakeholder voice, Statistical analysis, Strategic planning, SugarCRM, Team member & leader, Training, UNIX shell & C, Usability/UI design, Use case depiction, User stories, User acceptance test, Vimeo, Web app dev mgmt, WordPress, Workflow analysis, Zapier integrations, Zendesk setup/administration.

    $55.56 /hr
    579 hours
    5.00
  5. Saori I.

    Technology Pre-Sales Consultant / International Business Developer / J

    Germany - Last active: 3 months ago - Portfolio: 3

    Technology Pre-Sales Consultant/International Business Developer/Japanese Translator - Have 4+ years’ B2B pre-sales experience in the IT industry - Typically involved in supporting deals up to $120k, from researching market trends and opportunities to generating leads and managing orders - Gather/analyze client needs and perform high-level systems analysis, design, configuration and testing - Drive optimal business operations/flows and practical solutions which have business impact - Deliver presentations to management and end-users and translate marketing collateral/technical documents into Japanese as required - Hold a B. Sc. in Information Science (2008) and am motivated to stay up-to-date on product/technology/industry trends - Bilingual English-Japanese

    $33.33 /hr
    77 hours
    5.00
  6. Zoe Z.

    Zoe Z.

    Big Data Analysis, Technical, Academic, and Web Content Writer

    United States - Last active: 4 days ago - Tests: 1

    My name is Zoe and I am a PhD student and freelance writer. I have experience in Big Data analysis, manipulation, and presentation, as well as writing technical training manuals, standard operating procedures, and software manuals. I am a fluent English speaker, born and raised between the U.S. and Canada. Some of my skills are listed below: • Strong research, organization, and planning skills • Ability to perform data management activities to ensure the generation of accurate, complete and consistent data • Proficient in writing contracts, proposals, training guides, end-user software/hardware manuals, operations manuals, guided curriculum, online help, tutorials, research papers, web content, articles, blogs, technical reports, newsletters, and brochures • Proficient in many computer applications including Microsoft Word, Access, Excel, SPSS Statistics, Microsoft Dynamics, SQL, SAS, C++, Sharepoint, Cisco WebX, Live Meeting, and IBM Rational Tools • Familiar with business process management tools, i.e. cause and effect diagrams • Experience working with six sigma tools. Familiarity with Enterprise Architecture. • Familiarity with Enterprise Architecture. • Experience in CRM analysis, development, implementation, and customization • Experience in assessing client needs, designing, developing, and implementing databases for clients. • Ability to create new databases by using the tool functions and other database administration tools, perform data integrity reviews such as analysis, evaluation, documentation, design and modeling, instantiation, control, maintenance, collaboration, disaster recovery, and data migration • Experience collaborating with experts in a variety of fields to develop quality academic programs and curriculum. • Experience collaborating with experts in a variety of fields to develop quality, publishable materials • Strong project management skills • Excellent verbal and written communication skills • Effective problem solving capabilities • Ability to interact with individuals from varying socioeconomic and cultural backgrounds • Background in healthcare information technology, statistics, finance, and management • Capable of building strong client relationships • Experience performing quality reviews and addressing any issues

    $38.89 /hr
    598 hours
    5.00
  7. Kelley T.

    Kelley T.

    Project Manager

    United States - Last active: 2 months ago - Tests: 1

    I am currently looking for a Project Manager position that I can utilize my skills and increase my knowledge. I am a team player who is eager to become part of a successful team. Over the past fifteen years I have worked as a Project Manager in Telecommunications, Public Safety, and Security Surveillance. My experiences include: Project Management, Management, Documentation, Quality Management, Training, and Legal Documentation. I am very passionate about my work. You can rely on me for any task and I will get the job done! If you are looking for someone who is reliable, hard working, and detail oriented, I am the one.

    $24.00 /hr
    2,752 hours
    5.00
  8. Jyothi Siripurapu

    Jyothi Siripurapu

    Business Analyst | Requirements Analyst (13+ yrs) - Doing What I Love

    India - Last active: 14 days ago - Tests: 12 - Portfolio: 14

    Agile | Interview Stakeholders on business idea | Gather Requirements | BRD - Business Requirements Document (Business specs) | SRS - Software Requirements Specifications (Functional Specs, Technical Specs) | User Stories | UML | Use Cases | Process Mapping | BPMN ★ I am available only for hourly jobs. My hourly rate is as mentioned in my profile. Please keep this in mind when sending an invitation. ★ Clients visiting this profile with out logging into Upwork would view only my public contracts. Log in to Upwork is needed to view both my public and private contracts Thank you for viewing my profile. The hardest part of building a software system is deciding precisely what to build. According to statistics, following are the benefits of clear software requirements: ★ Reduces cost as much as 60% on time and budget ★ 3 times less project failures ★ Reduces 70% to 85% of the rework costs ★ Project overruns can be reduced by as much as 20% by reducing the number of inaccurate, incomplete and omitted requirements ★ If a defect is found during the requirements phase costs one unit to fix, the same would cost more than 100 units if found after it is released Objective: Not to have my employer to come into any of above negative statistics and always keep myself in a challenging role as Business Analyst and give a efficient and effective analysis that would help the organization to achieve the best solution in business which would increase its productivity in market. ★ Summary: A Business Analyst - http://en.wikipedia.org/wiki/Business_analyst and Requirements Analyst - http://en.wikipedia.org/wiki/Requirements_analysis by profession. Have 13 years of IT experience of which nine years of professional experience in business analysis alone. ★ Professional strengths: ✓ Have good oral and written communication skills ✓ Have worldwide communication skill (Ability to summarize and slow down when somebody does not understand) ✓ Have experience in interacting directly with key business users and geographically dispersed stakeholders ✓ Have experience in extracting, analyzing business requirements. Did gap analysis between goals and existing business processes ✓ Have experience in use-case modeling ✓ Have experience in writing user stories using agile methodology ✓ Have experience in creating excellent documentation on business and functional requirements ✓ Have experience to act as a bridge between customer and implementation team ✓ Well organized and structured ✓ Quick learner, analytical mind ✓ Have good trouble shooting skill ✓ Have extensively experience in working from home office remotely for almost six years with no monitoring ✓ Specialized in eliciting business and functional requirements with out a single voice call with clients. Do you have an idea for a business system, and need a business analyst, who is good in communication, who can write requirements documents that can be consumed by your GUI designers and developers then, I am the person whom you are looking for. I provide following services: ★★ My services include: ★ Initiation Phase ✓ Interact with business stakeholders ✓ Elicit and gather business requirements to understand business idea ✓ Convert business idea to wireframe-ready, high-level business requirements document (BRD)/ Project vision document http://en.wikipedia.org/wiki/Business_requirements that can be handed over to GUI designers to develop wireframes/GUI screen shots of the business idea. ✓ Business process modelling (map "as-is" and "to-be" business processes) using BPMN ★ Analysis Phase ✓ Convert wire frames to code-ready, detailed software requirements specification or document (SRS or SRD) http://en.wikipedia.org/wiki/Software_requirements_specification or functional specification document (FSD) http://en.wikipedia.org/wiki/Functional_specification that can be handed over to developers to develop the business idea. ✓ Use case analysis using UML, use case diagrams ✓ User stories using agile methodology ★ Design Phase ✓ System modeling (using object oriented methodology - RUP) ✓ Analysis classes ✓ Object model ✓ Sequence diagrams ★ Specific Domain Skills: ✓ eCommerce ✓ Online Market Places ★ General Domain Skills: ✓ Any application that needs requirements gathering ★ Technical skills that I acquired during my career: ✓ Have knowledge of UML, BPMN, RUP and Agile ✓ Familiar with programming concepts in VB, VB.Net, ASP, ASP.Net, HTML, CSS, Javascript ✓ Familiar with Microsoft Office (Access, Excel, Outlook, PowerPoint and Word) ✓ Have knowledge on SQL and databases ✓ Tools (Please check *Other Experience* section below for the tools that I used) ★ My profile suits for analysis and design phases of SDLC for following roles: ✓ Technical Business Analyst ✓ Requirements Analyst ✓ IT Business Analyst My Linkedin link - https://www.linkedin.com/in/JyothiSiripurapuBizAnalyst For more information on my deliverables and clients testimonials, please view first item *My portfolio* in portfolio section below.

    $36.00 /hr
    1,986 hours
    4.98
  9. Alexey S.

    Alexey S.

    Business Analyst / UX Expert / Requirements Consultant

    Colombia - Last active: 1 day ago - Tests: 4 - Portfolio: 5

    WHO I AM I'm a seasoned business analyst / UX expert with more than 10 years of experience in the IT field. WHAT I DO - User stories - Use case modeling - UX using dynamic Axure prototypes or static wireframes whenever necessary. - Information Architecture - Business process modeling I also consult on how to set up requirements process and fine-tune it to fit the project and development methodology that is being used. MY APPROACH Common sense. Occam's razor. And the notion that you do not design a solution until you've analyzed the problem. WHERE I AM I'm a digital nomad, I'm travelling around the world as I work. At this moment I'm living in Cartagena, Colombia. I'm here until July, after that I'm back to Europe. AM I AVAILABLE Yes, I do have some free time at the moment, ~20 hrs/week. So if you have a project that needs a meticulous and responsible business analyst, please feel free to contact me, I`ll be happy to help. *** RISK-FREE TRIAL *** Depending on the project, I may be able to offer you a risk-free trial to let you see how I actually work. The way it works is as follows: we agree on a task that's worth a few hours, I deliver results (no strings attached), you decide whether I'm a good fit for you. If yes, you hire me, and I bill you for those hours. If not, we just move on, no harm done.

    $44.44 /hr
    603 hours
    5.00