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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 146 Technical Support projects are completed every quarter on Upwork.

146

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: August 1, 2015
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  1. Alan Schroeder

    Alan Schroeder

    Computer and Network Support Ticket, Chat, Phone, Social Agent

    United States - Last active: 2 days ago - Tests: 9 - Portfolio: 1

    Since before graduating high school, I have been involved in the technology field. My core competency is in problem-solving, staff training, and technical support, but as the sole contractor in many places, I have expanded into roles in Linux and Windows server Administration, IIS Services, C++ scripting, and Administrative support and budgeting. My professional work experience began as a jack-of-all-trades at the local library, and soon expanded to systems and network administration roles at libraries in nearby towns. I have recently received my B.A. in Business Information Systems, adding to my A.A.S in Microcomputer Support Specialist and A+ Certification.

    Groups: Pro Customer Service

    $12.00 /hr
    59 hours
    5.00
  2. Salahuddin Razib

    Salahuddin Razib Agency Contractor

    Server Administrator, Automation, Script, C++, VC++, AutoIt, imacros

    Bangladesh - Last active: 1 day ago - Tests: 10 - Portfolio: 2

    Virtual Assistant, Programmer and Automator. Can do Ad posting and Lead Generation. I can make web bots, I have good experience in windows automation. I have worked with AutoIt, imacros, Sekuli, winautomation, autohotkey etc. I can fix any hardware, network and OS related problem of PC or Server. I have good experience in troubleshooting and virus removal. I have experience in web scraping too. I am a system administrator, I have good experience in Linux and Asterisk. I also want challenging Development and Programming position where i can apply my technical skills and experience to facilitate the success of complex and large project. I want established my self as a professional software developer and programmer, so that over last 8 years I have developed wide range of desktop application for my clients using VB, .NET, C#, C++, Delphi, MySql, Access.

    Associated with: Interwave

    $12.00 /hr
    134 hours
    4.56
  3. Mark Cooper

    Mark Cooper Agency Contractor

    Enterprise Mobility Admin, Senior IT Specialist & Lead System Analyst

    United States - Last active: 7 days ago - Tests: 5

    Professional IT Engineer with a Bachelor’s of Science degree in Computer Information Systems. 19 years in-depth technical expertise and business experience at top Oil and Gas companies (Schlumberger / WesternGeco) and computer firms (Microsoft, Compaq) as a Enterprise Mobility Administrator, Senior Mobile Specialist (Mobile Device Management (MDM)), Systems Analyst 2, Programmer, Application Engineer, IT Trainer, Encryption Trainer - Credant and Bitlocker Champion, Knowledge Champion, Technical Support Lead / Trainer, IT Support Analyst L3, Quality Assurance (QA) Tester, Courion Admin, and VoIP (Voice Over IP) Admin. Abilities include finishing assigned tasks with minimal supervision and using problem solving and people skills to satisfy clients. Ability to manage priorities and tasks as needed in a fast-paced work environment. Superior interpersonal, strong organizational, detail-oriented, analytical, instructional, and troubleshooting skills. Exceptional verbal and written communication and collaboration skills to effectively communicate with multiple teams.Future goals include education leading to a Doctorate / PhD in Computer Information Systems.

    Associated with: AAA Mobility Solutions

    $33.33 /hr
    0 hours
    4.79
  4. Marichu S.

    Marichu S.

    Certified CISCO, MCP/Network Engineer

    Philippines - Last active: 3 days ago - Tests: 9

    Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing companies in Manila, Philippines, including a brief stint with the United Nations Office in Bangkok, Thailand. I dealt with colleagues and clients of multi-cultural background from affiliate offices globally, including the United Kingdom, the United States, the Middle-East, Australia, China, Hong Kong, Thailand, Malaysia and the Philippines. I have acquired a certification in ITIL, MCP, and CCNA. During my university years, I have also worked as an administrative assistant with various private companies where I have proven a reputation of an efficient team member with well-regarded planning and organizing skills. My adventurous spirit inspires me to explore new avenues. I have travelled to key cities in Asia, the Middle-East, and Europe. Thanks to oDesk! Though I have just recently joined the network, I know I can continue developing my professional aspirations while at the same time fulfilling my personal career as a wife and a mom! :-)

    $6.00 /hr
    346 hours
    5.00
  5. Raenald D.

    Raenald D.

    Computer Operator

    Philippines - Last active: 13 days ago - Tests: 2 - Portfolio: 1

    To be able to help you dealing with program analysis, work flow and running batch programs for testing. Recording time statistics and tracing error remarks in each procedure. We can provide you people with expertise in the business. I am currently working in a company as a member of Production Services Department.

    $3.33 /hr
    0 hours
    5.00
  6. Andrey Sarapulov

    Andrey Sarapulov Agency Contractor

    Zendesk Consultant and Project Manager

    Czech Republic - Last active: 1 day ago - Tests: 8 - Portfolio: 5

    Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems. Over the last 5 years I was involved into all sort of Zendesk projects starting from single Agent instances going up to complex large implementations which cover: - Help Center customisations - Zendesk app development - migrations - integrations with other systems - process design and optimisation - account health check etc. For the last 3 years I am heavily involved into Project Management areas helping small and mid size business from variety of industries to accomplish their goals. Projects I been involved into covered - Customer Service organisation - Launching new business and startups - Developing processes for Support, Service - Custom development projects (front-end, back-end, widgets & apps, web services) - Processes optimisation and improvements etc. Being self taught Front End Developer I build a number of Zendesk Help Center designs, Zendesk Apps, Google Script driven web services. Also, managed and consulted other front end developers on Zendesk related areas. I am familiar with technologies likes: - HTML - CSS - JavaScript and jQuery (including AJAX) - underscorejs & handlebarjs - Google Scripts Tags: zendesk, project management, front end developer, HTML, CSS, JavaScript

    Groups: oTranslators, Pro Customer Service

    Associated with: Andrey Sarapulov [company]

    $25.00 /hr
    8,360 hours
    5.00
  7. Sunil Kumar Saini

    Sunil Kumar Saini Agency Contractor

    WHMCS cPanel WHM VPS server plesk reseller hosting Domain migration

    India - Last active: 10 days ago - Tests: 7 - Portfolio: 9

    Smart Technology Professional with extensive experience in providing reseller hosting/Remote Desktop Support/Technical Support/Customer Support/Data Entry/ Form filling/web hosting tools etc. Have good hand on web hosting tools like cpanel, plesk, whm, whmcs, hostbill etc billing software. Involve in server monitoring, migration, chat/ticket based technical support. Having reliable internet connection with Xeon processor, 8 gb RAM/Blue-ray writer/ 2 TB HDD Computer System, Dedicated Land line number. 4 hrs Backup UPS. Committed to performance. Possess strong analytical and conceptual skills with IT qualification good hands on practice using Windows/vista and MS Office and its different options. I have 5+ years experience in technical support. Any kind of technical, web, hosting, network support available.

    Associated with: Total IT Solutions

    $8.89 /hr
    598 hours
    4.74
  8. Carlos Apolaya

    Carlos Apolaya

    IT Network Administrator / Article Writer / Translator

    Peru - Last active: 4 months ago - Tests: 11 - Portfolio: 2

    I'm System Administrator for more than 14 years, managing HP-UX and Tru64 Unix, Windows 2008/2003 and Linux systems and their Internet services (Web/Database). I'm also experienced with TCP/IP networking (routing and switching) and Network security, such as firewalls, IDS/IPS, web content-filtering, anti-spam and corporate anti-virus servers. Do you want someone who actually solves your problems? has strong communication skills? with experience integrating solutions? I can help you and your business to move forward getting the results you want and more. I'm also well-versed in English language and grammar, and I'm an experienced English to Spanish translator, having worked for Odesk clients and outside clients. I can even translate for you on-the-fly! Lastly, I'm a writer (one of my passions). I write articles regularly on a couple of websites, and I can write quality articles for you almost about anything. If you want me to make a difference for you or your business, we need to talk.

    $22.22 /hr
    857 hours
    4.83