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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.


Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.67.

Last updated: October 1, 2015

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BEAUTY VERMA Agency Contractor

PMP- Project Manager, PMO - Consultant, Business Services Consultant

India - Tests: 2 - Portfolio: 6

I am a PMP certified Project Manager and Consultant. I have attained training in courses like ITIL V3 and Six Sigma Green Belt. I am an ISO certified auditor as well. I have rich experience of more than 12 years in managing projects and Quality, implementing projects and processes, designing workflows and implementing tools post analysis, in the IT sector. As a consultant of Project and Process Management, I have handled as many as 4-5 full cycle organizational implementations till date, in addition to managing projects. Drawing frameworks for processes and workflows, that best suit the company/projects as per their given requirements and implementing the same with documentation is one of my forte'. I have performed SAAS based, ITIL based and PMP based project implementations so far. In addition, I also perform business services consulting for my clients. I assist them by helping them lay out their business requirements with a clear approach and strategy, and help them procure services/clients/vendors after thorough analysis and evaluation. I have managed to close successful deals and provide a transparent mediator support for business coordination between two parties. I invite you to share your portfolio or business need, if you are in need of finding and evaluating a vendor to perform services for you, or if you need to have project management coordination performed in an organized manner while selling your products or your services(any technology), or, get in touch if you need a Project Management Consultant or a PMO.

Associated with: Quality Legends

100% Job Success
$35.00 /hr
854 hours

Patricia N.

Patricia N.

International Engineer

France - Tests: 18 - Portfolio: 1

I have a strong technical background (french-spanish engineer) that I have completed with studies and a professional experience in strategy, marketing,project management and internal auditing of processes and organisations. I like to combine my technical background (knowledge of processes, strong analysis skills) with commercial activity, customer and / or products orientated. I am well organised, I have lived in different countries and time management has no secrets for me! Looking for an international environment (use of different languages), dynamic and exciting attchments allowing me to develop myself in different areas and giving me enough flexibility to be mom of 2!

98% Job Success
$20.00 /hr
189 hours

Arthur Jhon Alipante

Arthur Jhon Alipante Agency Contractor

Sales and Support Agency Manager

Philippines - Tests: 3 - Portfolio: 1

I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

Groups: Pro Customer Service

Associated with: Spring Events and Productions Group Inc.

$20.00 /hr
1,272 hours

Libryia Jones

Libryia Jones

Get It Done Specialist - Project Manager

United States - Tests: 6 - Portfolio: 1

Effective project manager with excellent analytical and problem solving skills with a passion for improving processes and driving results. Outstanding verbal and written communication skills, works well with all levels of management, and effectively manages teams both internal and cross-functional.

100% Job Success
$33.33 /hr
535 hours

Teri M.

Senior Business Analyst (CBAP), Project Manager (CAPM)

Canada - Tests: 2

MA in Communications and Technology. Hold CBAP and CAPM designations, as well as business process management specialist (bpmS) and an enterprise content management practitioner (ecmP) certifications. My areas of expertise are: critical thinking and situation analysis, process evaluations and improvements, project management and coordination, technical and business writing, requirement elicitation and analysis, and solution validations. I have experience with a variety of ECM platforms such as SharePoint and Oracle UCM, and a variety of management tools such as BaseCamp and MS Project. I've also worked for many years with ERP systems such as PeopleSoft, Oracle, and SAP. All projects involved business process work, in terms of mapping, modeling, and/or re-engineering.

$66.67 /hr
6 hours

Devesh B.

Devesh B. Agency Contractor

Senior Security Researcher and Consultant, Google Hall of Famer

India - Tests: 4 - Portfolio: 2

Information Security Consultant with over 6 years of experience. He is primarily focused in the application Security space. He has managed and executed multiple projects involving network penetration tests, vulnerability assessments, penetration testing of thick clients and web based applications, Wireless penetration testing and several process audits. Brilliant understanding and practical exposure to OWASP TOP 10, SANS TOP 20, CWE, OSSTMM, ISSAF standards Completed his graduation in Electronics and telecommunication engineering in 2007. Some of the key projects worked on: -Internet Banking Application threat modeling & security testing -Security testing of IVR phone banking application -Conducted process audits, IT general controls testing, SOXA, SAS70, Shared assessments -Tested production applications in the areas of Banking, Education, Retail, Healthcare, and Telecommunication. He has written content for PenTest Magazine ( and has contributed for the latest versions of CSA’s papers on cloud security. He also has rich experience in data loss prevention and Privileged Identity mangement tools. He has designed a framework for securing mobile application particularly android and IOS. He has also been involved in designing a methodology for securing the applications in cloud (SaaS)

Associated with: test

$88.89 /hr
798 hours

Irene DeLaGarza

Irene DeLaGarza

Technical Writer | Industrial Engineer | Operations Manager

United States - Tests: 9 - Portfolio: 1

Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. Expert in documenting process manuals, business processes, standard operating procedures and user guides. * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Operations and Team Management * Chargeback and Dispute Management * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration * Regression Testing I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

91% Job Success
$36.67 /hr
3,665 hours

Jenni Abbott

Jenni Abbott

VA, Data Entry, Admin & Real Estate

Australia - Tests: 3 - Portfolio: 1

A Dedicated and technically skilled business professional with a versatile skill set developed through experience as Operations/Office Manager, Senior Property Manager, Software Tester, trainer and installer in a variety of environments, including 9 years in both the IT and the Real Estate Industries. I currently work from home for several small QLD businesses outside of ODesk assisting in bookkeeping, general administration and Real Estate duties. I am looking for either short term contracts or continued work of up to 30 hours a week to complete my client base. I have Certificates in the following: Certificate IV in Bookkeeping Certificate IV in Business I am also a Member of Australian Bookkeepers network. Reliable, honest, hardworking, with a commitment to constant improvement, and a no-task-too menial attitude, I always strive to get the job done. Advanced skills in Xero, Quicken, Microsoft Word, Outlook & Excel, REI Master. Experience with, Console, MYOB, PowerPoint, MS Project, MS Access, Realoz, Multiarray and many more software applications. Skill set Includes * General Bookkeeping * Real Estate Trust accounting * Document creation & Data Entry * Excel spreadsheets and calculations * Accounts Receivable and Payable * Marketing * Design of checklists, forms and processes I am able to Lodge BAS Statements in conjunction with Australian Bookkeepers Association until I obtain BAS Agent Certification at a minimal charge.

100% Job Success
$33.33 /hr
64 hours

Chetali J.

Chetali J.

Financial Advisor / HR Manager / Administration Manager / Project Mgmt

India - Tests: 3 - Portfolio: 2

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of Finance. I have an experience of more than 7 years in financial accounting, Hr Management and Administration Management. During the last years I have directed strategic positions with high responsibility. I am a proactive, energetic, hands on executive with strengths in direction, strategic planning, problem solving, negotiations, results oriented, team building and people development. Skills that coupled with my communication abilities, versatility and adaptability allowed me to successfully perform in miscellaneous markets and scenarios getting profitable outputs. Expertise developing profitable partnerships and forging global strategies alliances; with a strong track record of bottom-line responsibilities for new business, foreign trade, and marketing strategies. Proficiency in identifying untapped markets and business opportunities both nationally and internationally. I thrive in fast paced, deadline-driven environments. I am a results-oriented manager, with the ability to prioritize time sensitive projects and a successful background working closely with others in order to show achievable results on time. Passion for business, superb communication skills, close relationships with most important companies, solid negotiation and decision making capabilities and a vast business experience, plus a proven knowledge in global markets are my best credentials to face successfully this job´s challenge. I am convinced that my keen business insight and in-depth knowledge of improving business operations while leading strategic planning activities will enable me to achieve your most demanding expectations. Added to this, a transparent communication culture of forthright exchange, social commitment, professional excellence and ethics, and above all, the respect for human life and dignity; are my core values which have enabled me beyond my professional skills, be proud of my actions throughout my life. Finally, I am looking for new challenges aligned with my strengths and expertise; where I can play an important part in the decision-making process, and to successfully achieve the required objectives by using my experience, knowledge, and in particular, personal responsibility and effort, in order to encourage innovation, initiative and teamwork. I would be very pleased to discuss my application further with you at your convenience. Appreciating your very kind attention I close sincerely.

100% Job Success
$16.67 /hr
5,849 hours