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Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


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Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Julie B.

Julie B.


Philippines - Tests: 8 - Portfolio: 3

Seeking a position where my existing skills in the areas of administration and customer service can be utilized by a progressive and innovative company. I am proficient with Data-Entry, Data-Encoding, Fast-Typing, MS Excel, Word, Web-research, Data collection and research, Bookkeeping, Administrative Assistant, Order-processing, Customer Chat and Email Support, English-Filipino Translator/Transcription and Basic English Teaching. I'm professional, organized and always efficient to meet deadlines.

100% Job Success
$5.00 /hr
2,982 hours

Meriele Arindaeng

Meriele Arindaeng

Customer Support, Admin Assistant

Philippines - Tests: 8

Six years progressively responsible experience in accounting, administration, customer service and sales. Exceptional experience in BPO Industry. Proficient in the use of Microsoft Office. Has basic knowledge in computer programming (C, C++ and HTML). Highly motivated in a fast paced environment and with strong organizational skills. Extremely detail oriented and able to work with minimal supervision.

$13.33 /hr
2,963 hours

Sarah C.

Sarah C.

Human Resource and data entry specialist

United States - Tests: 2 - Portfolio: 1

I would love to find a position that allows me to work from home and supplement our income. I have plenty of experience on the internet which I spend several hours a day on. I can type 60+ words a minute and I am a fast learner. I graduated in the Spring of 2013 with my BSE in Human Resource Development and would love to find a position that gives me experience in that field. I have customer service experience and social media experience. I work well with others, and I am a quick and efficient learner.

100% Job Success
$11.11 /hr
4,402 hours



Data Entry,Web Research,E-mail Support,Customer Service,Telemarketing,

Philippines - Tests: 3 - Portfolio: 3

To obtain a job where in I can use my knowledge and skills to help a client with a highly satisfactory work. Creating a relatively and realistic commitments for projects and achieving the best outcome were main reasons to preserve the dynamic freelance worker in me. I subject myself not to engage into inappropriate projects that are not bound within my skills and knowledge capacities for me to excel, but rather makes reasonable performance that includes my interest, love, passion and meeting a well satisfactory success between clients and me.To enhance my knowledge and skills by working through different kinds of jobs. To earn, learn ,discover and enjoy my ability and knowledge.

$4.44 /hr
73 hours

Jc C.

Jc C.

Customer Support Business Partner/Quality Analyst/Process Trainer

Philippines - Tests: 8

Seeking a position that provides challenging assignments and opportunities to increase individual responsibilities with a career path of advancement maximizing my full potential as a working professional. Work experiences includes being a Trainer, Quality Assurance Analyst (Learning and Development), Senior Cash Applications Specialist, Billing Specialist (Finance and Accounting) and Customer Support. Speaks fluently in English. Knowledgeable in ORACLE System, Windows OS, proficient in Microsoft office Applications and ZENDESK. Responsible, persistent, people and goal-oriented.

$5.56 /hr
580 hours

Susan Sullivan

Susan Sullivan

Virtual Assistant

United States - Tests: 12 - Portfolio: 3

I have an A.S. in Business Management. I am certified in Windows XP, Certiport Internet and Computing Core Certification, certifications in Microsoft Office 2007 (Word, Excel, Power point, and Outlook), as well as a Microsoft Office 2007 Master Certificate. Additionally, a certification for a PBX Operator/ Front Desk, and I have taken an entrepreneur course, through the Tucson Hispanic Chamber of Commerce, and have received a certificate for it. I can type averagely at 75 WPM @ 100% accuracy and ten-key averagely at about 15000 KSPH.

90% Job Success
$8.89 /hr
146 hours

Christopher R.

Christopher R.

Real Estate Assistant, Mail Chimp,Volusion, Magento Expert

Philippines - Tests: 5

Seeking a chance to use my experience as a Real Estate Assistant and Customer Service Specialist along with my expertise at email and chat support which will further my career growth and also help me lead and motivate my team members and boost the profitability of the company. I am self motivated, able to work both independently - expert in Weekly Inspection task - expert in MLS Listing - expert in Supply Marketing Photo Task - expert in Marketing Description - expert in Landscape & Gutter Packages Task - expert in Excel and Microsoft word. - expert in uploading products online such as web builder and Volusion. - expert in Data Entry - expert in Volusion data entry - expert in customer service - expert in Magento - expert in Freedomsoft

$6.67 /hr
169 hours

Michelle Mogol

Michelle Mogol

Real Estate Assistant/Researcher/Data Entry Specialist

Philippines - Tests: 10 - Portfolio: 3

"The person who makes a success of living is the one who see his goal steadily and aims for it unswervingly. That is dedication." My main objective is to provide excellent service, with timely, accurate, and professional results. Experienced worker with multiple skills looking for extra work. Very diligent, attentive to details, hard working and honest. I am a team player that strives for excellence and embraces every challenge. I can handle pressure as well. I've got extensive experience on administrative position & have the specific skills you are looking for. I'm a fast learner who adapts quickly to change & will hit the ground running.I'm dedicated and enthusiastic about helping your company meet its goals, and will provide top-quality results with minimal oversite. I'm an outstanding performer who takes pride in my work. As an Administrative Assistant, my work is to coordinate and supervise the administrative service functions. I also coordinate budget preparation, personnel administration, general services and control functions. I supervise the maintenance and safekeeping. I Prepare communication and required reports of documents, records and properties and I also can type 65 WPM.

98% Job Success
$7.00 /hr
3,732 hours

Glenrose C.

Glenrose C.

Customer service, data-entry, article writer, transcriber, proofreader

Philippines - Tests: 7 - Portfolio: 3

I have more than 6 years of experience in the customer service (BPO) industry. I am currently working as a Team Manager that handles a team of customer service representatives. I am fluent in English both written and verbal. I'm keen to details and I always make sure that I deliver the best service to my clients. I am an experienced writer and proofreader as well. I have experience in snippets writing, creative image description writing, academic writing (thesis and essays) and article writing for SEO. I also did a few transcribing jobs. With my experience and dedication will surely bring each assigned work to its best quality. :)

$8.00 /hr
0 hours

Nathaniel Parsons

Nathaniel Parsons Agency Contractor

Versatile Customer Service and Support Professional

United States - Tests: 9 - Portfolio: 8

My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions. When I am not working for my clients and teams, I dedicate resources and time to causes around the globe. My love of technology and learning new things will always lead me in new directions. Online learning continues to help me build my skill set along with on the job experience.

Groups: Pro Customer Service,

Associated with: AGS Solutions LLC Agency, Affordable USA Outsourcing, AGS Solutions LLC

100% Job Success
$14.00 /hr
7,806 hours