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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Manuel Orantes

Manuel Orantes

Virtual Assistant (Bilingual Spanish-English), Author

Guatemala - Tests: 4 - Portfolio: 1

I love to talk to people over the telephone, in a chat support environment, working dealing with emails, data entry and I have a passion to write. I speak, write and read Spanish as a native tongue and English as a second language. I have experience using multi-collaboration systems such as MS Office, Basecamp, Highrise and Skype. My strengths: Good socializing with people, slow learner but consistent in the work environment, trustworthy, good researching skills, positive and good sense of patience. My work environment is quiet during the hours from 5:00 AM in the morning to 3.00 PM in the afternoon. (CST) but I can accommodate my schedule according to your needs. My Equipment: computer, excellent internet connection, excellent headset in a home office environment. I do not accept any job offer related to unethical behavior or any other type of work that violates my integrity. I would appreciate the opportunity to discuss my credentials with you by Skype or email at a mutually and convenient time. Respectfully yours, Manuel José Orantes Álvarez

100% Job Success
$5.56 /hr
1,122 hours

Cherrylynn B.

Cherrylynn B. Agency Contractor

Exceptional Customer Service, Experienced Executive Admin Assistant

Philippines - Tests: 12 - Portfolio: 11

Having been with careers in different fields for almost 14 years now on different job descriptions - handling corporate accounts, billing transactions, data encoding, ticket escalations, order processing and purchasing, inventory, banking and finance, technical support and customer support. I am now seeking for an opportunity where my communication and organizational skills will be utilized and where I will be able to contribute a lot for a company’s overall success. I had gained a lot of experience and knowledge from my work history, and enhanced even more my communication skills, both oral and written. To work professionally, and contribute my long years of knowledge and experience in providing top quality customer service and where my capabilities and qualifications will be maximized efficiently for the company's growth and profitability.

Associated with: Power Cast

98% Job Success
$8.00 /hr
6,557 hours

Syed A.

Syed A. Agency Contractor

Business Manager

Pakistan - Tests: 5 - Portfolio: 28

Hello my name is Ali and I am from Pakistan and I would like to introduce my self as a committed and hardworking Mid to Senior Level management professional who strives for excellence. I have no issues working through any time zones and will ensure that my clients get their money's worth. I have high speed internet with loads of bandwidth and also have multiple power back up sources so no down time is expected on my side. I am proficient with several accounting and project management software such as Xero, Wave, Sage, ZenDesk and Asana to name a few. I also have great grip on Ms Word, Excel and Power point. I am a complete professional with expertise in Accounting and Finance along with several other work attributes which I have listed below: -Professional Virtual Assistant (Placed in the TOP 30%) -Book Keeping -Financial Services -Project Management -Data Entry Specialist -Financial Blogger

Associated with: Rocket Center

100% Job Success
$7.78 /hr
8,789 hours

Jesselyn Rosal

Jesselyn Rosal

Customer Service

Philippines - Tests: 6

I have roughly eight (8) years of professional experience in an administrative capacity. I have worked as an assistant/Teacher either to a department, single individual or multiple individuals in separate departments. I am sure you are aware of the flexibility, focus and diplomacy such positions require. I want to bring the knowledge and insight gained through these various experiences to your company. I have much to offer in the way of diversity of experience and profession in that I have worked in three (3) major industries in the Philippines: teaching, BPO, and recently, administration. Within these industries I have had the opportunity to learn human resource policies, procedures and the protocol necessary to enforce them ethically and without liability. From my work I have sharpened my organizational skills, attention to detail and my ability to work with speed and accuracy.

$7.00 /hr
506 hours

Maelyn Jacinto

Maelyn Jacinto

Data Entry Clerk/ Customer Service Support

New Zealand - Tests: 5

I have been working as a customer service support agent to business process outsourcing companies in the Philippines and have worked as a data entry clerk (home-based) for a US sub contractor who partners with banks for repossessing cars and other kinds of vehicles. My years of experience as a CSR and as a data entry clerk has developed my phone,typing and customer service skills. I make sure that when I work, my superiors and other people who expects from me are satisfied with the job I deliver. When I do something, I make sure that I give my best effort to make sure that I exceed my potentials. If you make me a part of your team, you'll see that you have made the right decision of choosing me.

$5.00 /hr
7 hours

Iram S.

100% Job Success
$7.00 /hr
1,736 hours

Kathy F.

Kathy F.

Kathy Foster-Sandru

United States - Tests: 8 - Portfolio: 3

I possess over fifteen (15) plus years of Customer Service experience (including online, over the phone and in person interactions) within the Financial and Insurance industries. Whether it's processing Retirement Benefit claims, New Account/Plan implementation and maintenance, or providing call-center support handling as many as 200 calls a week, I have done it all. I have supported upper management in the office using Lotus Notes, Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.,) as well as Siebel-based applications and Salesforce. Currently, I am transitioning my skills and experience to focus on consulting for clients within my home-office. I am in the process of building on my skills and experience by learning new applications such as Quickbooks, SQL, Google Drive and Zendesk to offer my clients a diversity of services. My passion is Customer Service. Customer Service professionals are the face of a business and providing excellent service not only ensures repeat business but referrals and opportunity for new business as well. I prefer to go the extra mile for the customer & treat them with respect, show empathy and a willingness to resolve their issues. I have a friendly, professional demeanor and am a confident multitasker, with the ability to take on several responsibilities at once. I'm a quick learner and adaptable to change. Please allow me the opportunity to show you what I can offer to you and your business.

$18.00 /hr
71 hours

Daki M.

Daki M.

Team Leader, CSR, Email Support, Project Management, Web Moderation.

Serbia - Tests: 4 - Portfolio: 1

Adaptive, social and flexible person capable of doing unimaginable things. Creative skills of a perfectionist which is characterized by rapid adjustment to the organization's goals. Able to build and maintain social and socio-economic relations when it is of great importance , with the high sense of responsibility. Dedicated to my work and building a good image of the organization.

$7.00 /hr
0 hours

Manuel Ramirez

Manuel Ramirez

Personal Financial Advisor

United States - Tests: 1

My experience covers different areas from finance to customer service, from Commercial voice advertising to film dubbing. I worked in more than 50 different projects in all these areas. Drove some personal business related call centers, telemarketing, English teaching, computers sales, direct selling, internet cafes, etc. Also worked with companies like At&t, Sky Nova Vision, Convergys, Stream Global Services, Government Finance Agencies and Government Translations Departments. Interpretation experience with different NGO, touristic businesses and lately with medical interpretations agencies in Arizona and Texas. Open to work in many areas which might be part of my expertise and are minimal related to

$115.00 /hr
0 hours

Rina christine Y.

Rina christine Y.

Email/Ticket, Live Chat and Phone Support Representative

Philippines - Tests: 7

Over 10 years of combined work experience in customer service, administrative support and data entry in the call center industry and a distribution company. Worked with different U.S. financial institutions as a Customer Service Representative. A consistent top performer and appointed Coach in the latter, whose aim is to always produce an excellent output. Also worked with AOL as Technical Consultant providing support using email ticketing system and live chat and T-Mobile USA as a CSR through phone support. Experienced data entry and administrative support in a distribution company, primarily tasked to do most office duties and roles. My objective is to obtain a position that will suit my qualifications in order to work effectively in the pursuit of excellence for the benefit both of the employer and as an individual.

Groups: Pro Customer Service

$8.89 /hr
4,191 hours