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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: September 1, 2015
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  1. Jesselyn Rosal

    Jesselyn Rosal

    Customer Service

    Philippines - Tests: 8

    I have roughly eight (8) years of professional experience in an administrative capacity. I have worked as an assistant/Teacher either to a department, single individual or multiple individuals in separate departments. I am sure you are aware of the flexibility, focus and diplomacy such positions require. I want to bring the knowledge and insight gained through these various experiences to your company. I have much to offer in the way of diversity of experience and profession in that I have worked in three (3) major industries in the Philippines: teaching, BPO, and recently, administration. Within these industries I have had the opportunity to learn human resource policies, procedures and the protocol necessary to enforce them ethically and without liability. From my work I have sharpened my organizational skills, attention to detail and my ability to work with speed and accuracy.

    $4.00 /hr
    439 hours
    0.00
  2. Maelyn Jacinto

    Maelyn Jacinto

    Data Entry Clerk/ Customer Service Support

    New Zealand - Tests: 5

    I have been working as a customer service support agent to business process outsourcing companies in the Philippines and have worked as a data entry clerk (home-based) for a US sub contractor who partners with banks for repossessing cars and other kinds of vehicles. My years of experience as a CSR and as a data entry clerk has developed my phone,typing and customer service skills. I make sure that when I work, my superiors and other people who expects from me are satisfied with the job I deliver. When I do something, I make sure that I give my best effort to make sure that I exceed my potentials. If you make me a part of your team, you'll see that you have made the right decision of choosing me.

    $5.00 /hr
    7 hours
    3.25
  3. Jhen B.

    Jhen B.

    Customer Service Representative

    Philippines - Tests: 2

    I am trustworthy, reliable and customer service oriented. I have been working in the BPO industry for more than 5 years now with different tasks on hand, like Customer Service Representative, Chat Representative, Collections Specialist, Order Manager and A/R Analyst. I constantly provide excellent customer service to all the customers I have been dealing with. I am very professional and always exceed the expectations of the customers when it comes to meeting the deadlines. I have excellent typing skills of 65 wpm, very good with email correspondences and researching through the net. I am still new with this kind of business (work at home, freelancing) but I know I am competitive and can deliver more than others can. I am ready to be hired by you and can start work today. Hire me and you won’t regret it. Thank you!

    $3.33 /hr
    0 hours
    0.00
  4. Mary Reah Jane Raguindin

    Mary Reah Jane Raguindin Agency Contractor

    Collections Specialist (Barclays Bank)

    Philippines - Tests: 2

    Loyalty, integrity, professionalism, timeliness and high quality of work - these are what you can expect from me. A flexible and highly motivated individual who is committed to deliver best quality service with fast turnaround time at a reasonable rate. In my over 6 years of collections and customer service related work experience I gained more than enough skills in dealing with clients successfully from different races. Through oDesk I want to make my free time more productive by helping my prospective clients achieve their goal by sharing my experiences, skills, expertise and dedication. *Willing to work full time. * Excellent spoken and written English AND great listening skills * Fast and accurate typing * Customer focused mindset - I have a deep desire to do whatever it takes to solve issues and delight customers. * Strong problem solving skills – resourceful and know my product so well that really understand what the customer needs * Comfortable navigating multiple systems * Willing to be flexible with your working hours I am very much dedicated to my work and willing to learn.Because for me everyday is a learning experience.

    Associated with: SC Outsourcing

    $6.67 /hr
    959 hours
    0.00
  5. Iram S.

    $7.00 /hr
    1,736 hours
    5.00
  6. Daki M.

    Daki M.

    Team Leader, CSR, Email Support, Project Management, Web Moderation.

    Serbia - Tests: 4 - Portfolio: 1

    Adaptive, social and flexible person capable of doing unimaginable things. Creative skills of a perfectionist which is characterized by rapid adjustment to the organization's goals. Able to build and maintain social and socio-economic relations when it is of great importance , with the high sense of responsibility. Dedicated to my work and building a good image of the organization.

    $7.00 /hr
    0 hours
    0.00
  7. Jeffrey P.

    Jeffrey P. Agency Contractor

    Customer Support Specialist / Project Manager

    Philippines - Tests: 5 - Portfolio: 3

    I have been working in the call center industry for more than 5 years dealing with different type of customers through chat, email, and phone. Over the years, I have been consistently providing world-class customer service experience. I have used different tools such as Zoho, ShoppingCart, and VPS in processing refunds; solving complex issues; sending emails to customers; importing data; creating log in credentials for each of our customers; and in building new tools and apps. I am honest, hard-working and competent service provider. I am very familiar with the English language and usage and have no trouble adapting to various style guides. Look through my profile, and you'll realize I'm the one you should hire.

    Associated with: VWP Manpower Agency, The Better Freelancer

    $4.44 /hr
    513 hours
    4.73
  8. Manuel Orantes

    Manuel Orantes

    Virtual Assistant (Bilingual Spanish-English), Author

    Guatemala - Tests: 4 - Portfolio: 1

    I love to talk to people over the telephone, in a chat support environment, working dealing with emails, data entry and I have a passion to write. I speak, write and read Spanish as a native tongue and English as a second language. I have experience using multi-collaboration systems such as MS Office, Basecamp, Highrise and Skype. My strengths: Good socializing with people, slow learner but consistent in the work environment, trustworthy, good researching skills, positive and good sense of patience. My work environment is quiet during the hours from 5:00 AM in the morning to 3.00 PM in the afternoon. (CST) but I can accommodate my schedule according to your needs. My Equipment: computer, excellent internet connection, excellent headset in a home office environment. I do not accept any job offer related to unethical behavior or any other type of work that violates my integrity. I would appreciate the opportunity to discuss my credentials with you by Skype or email at a mutually and convenient time. Respectfully yours, Manuel José Orantes Álvarez

    $5.56 /hr
    1,038 hours
    4.42
  9. Syed A.

    Syed A. Agency Contractor

    Business Manager

    Pakistan - Tests: 5 - Portfolio: 28

    Hello my name is Ali and I am from Pakistan and I would like to introduce my self as a committed and hardworking Mid to Senior Level management professional who strives for excellence. I have no issues working through any time zones and will ensure that my clients get their money's worth. I have high speed internet with loads of bandwidth and also have multiple power back up sources so no down time is expected on my side. I am proficient with several accounting and project management software such as Xero, Wave, Sage, ZenDesk and Asana to name a few. I also have great grip on Ms Word, Excel and Power point. I am a complete professional with expertise in Accounting and Finance along with several other work attributes which I have listed below: -Professional Virtual Assistant (Placed in the TOP 30%) -Book Keeping -Financial Services -Project Management -Data Entry Specialist -Financial Blogger

    Associated with: Rocket Center

    $7.78 /hr
    8,589 hours
    4.94
  10. Samir Agrawal

    SAP BASIS & SAP Business One Professional

    India - Tests: 1 - Portfolio: 2

    VC ERP Consulting (P) Ltd. is India's leading SAP Implementation & Support partner since last 12 years. We are a highly focused SAP Channel partner managed by team of certified and experienced professionals. Core focus of establishment is to provide result oriented business solutions to Large & Small-Medium enterprises on domestic & international level. VC ERP has an enormous range of experience in Add-On development based on Software Development Kit provided by SAP, and have so far developed over 50 industry specific add-ons for companies using SAP Business One. A number of our more general use add-ons are detailed here, however a great deal more add-on are company-specific. All software projects are thoroughly analysed and documented prior to commencement, with both our clients and VC ERP, required to sign off on a written specification which ensures that all parties know what functionality is deliverable, the estimated timescale for completion and normally the price, as most of the projects are undertaken on a fixed price basis. Projects are managed throughout their life cycles, and VC ERP utilise elements from 3 design/management methodologies, these being, RAD (Rapid Application Development), JAD (Joint Application Development) and SSADM (Structured Systems and Design Methodology), helping to ensure that our projects come in on time, with the minimum amount of disruption and the maximum return on your investment. Add-On Modules Offered By VC ERP Production with QC & In Process Job work Plant Maintenance Scheduled & Breakdown QC -Material Inward / Outward & In Process Mobile Alert SMS Email Alert Fixed Asset Management EXIM Inter Company Posting Warehouse with Bin Management Third Party Payroll Integration SAP BASIS Support Services Our SAP BASIS Support services are as follows : Implementation: SAP landscape creation for SAP Business Suite (SAP ECC, CRM, SRM, BW, NetWeaver) SAP landscape architechture planning SAP hardware sizing for performance and database SAP NetWeaver landscape implementation SAP Solution Manager Implementation Maintenance & Support: Client Maintenance, System Copy (Homogenous, Heterogenous), Client Refresh Transport Management as per change management processes and auditing. CTS+ for Java Transport Management CCMS Monitoring, Performance Tuning System Audit Online/Offline Back up, Archiving User Security & Profile Maintenance Database Management and Tuning SAP Upgrade: SAP Technical Upgrade for SAP R/3, CRM, SRM, BW and NetWeaver Support Package and Patches Kernel Upgrade, OS/DB Patch Enhancement Package (EHP) SAP Security: SAP license management and audit SAP user, role and profile management SAP CUA and NetWeaver Identity Management SOX compliance, SoD Matrix and compliance of Audit requirements Interaction with functional team and key Users for role/profile management Solution Manager Implementation: Service Desk & Change Management SAP landscape monitory and Alert management Business Process documentation within SolMan repository ITIL based best practices for SAP solution management Regression test cases and automated test management

    $30.00 /hr
    68 hours
    5.00