HR & Recruiting Professionals

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Jackielyn D.

Jackielyn D.

Staffing Manager / Data Entry /VA /CSR

Philippines - Tests: 5

Gain an opportunity to showcase my skills and expertise, and help potential employers to get the job done.I have worked in the BPO\Call Center industry for the past 3 years.With experience in sales and customer service and data entry.Fast learner and very dependable. Team player and believes in the importance of customer and client satisfaction. i am very much Creative and Confident in term of doing any work accurately.

$7.00 /hr
1,788 hours

Amanda Hardin

Amanda Hardin

Data Entry/Experienced Customer Service Rep

United States - Tests: 3

I have been in the customer service industry for over 20 years. I was a hair-stylist for those years and had a high volume, loyal clientele. I am experienced in data entry, I worked for a Vet's office preparing medical charts as well as running the front counter. I recently worked as a moderator on a moms website. I am enrolled in school online and am working toward getting certified to do medical billing and coding. *****AT THIS TIME I CANNOT ACCEPT ANY PHONE WORK*****

$13.33 /hr
1,304 hours

Jun Kevin Flores

Jun Kevin Flores

Customer Service Representative/ Phone Support/ Virtual Assistant

Philippines - Tests: 3 - Portfolio: 1

For almost 4 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

$3.33 /hr
1,533 hours

Elisse Mendoza

Elisse Mendoza

Certified Public Accountant

Philippines - Tests: 4

I am Certified Public Accountant having worked in Finance and Accounting industry for more than 4 years. I have vast experience in handling multiple accounting programs such as Quicknet, MS GP Dynamics, Quickbooks - Reckon and Intuit, MYOB and other commercial softwares. Besides basic bookkeeping experience, I have experienced also preparing managerial reports and budgets useful for the decision making processes of the company. I was noted by my colleagues and my previous company as highly compliant with human resources - company rules and regulations due to my good track record of attendance history and outstanding professional manners. My current role was in senior accounting function for an outstanding and growing worldwide Car Rental company that is based in Australia. Should I've been regarded as a potential employee supported with good rewards and benefits, they will never regret their decision for choosing me.

$7.52 /hr
2,020 hours

Giovanni Moldiz

Giovanni Moldiz

Call Center Agent

Bolivia

Expert in Staffing, Recruiting, Lead Gen, Cold Calls, Appointment Setting and Customer Service. I speak English with no accent. Dedicated ISP for phones and another for web browsing, no WiFi, Use soft phone to do my work Reliable, Detail Oriented and Fun to work with! Voice sample and Resume are available upon request..

$7.00 /hr
1,834 hours

Jennifer Barcena

Jennifer Barcena Agency Contractor

Communications/Sales Coach, Team Leader

Philippines - Tests: 3

I am a graduate of Polytechnic University of the Philippines major in Marketing minor in management and advertising. A highly personable customer service representative with more than 5 years of experience in account management, team lead, coaching, sales processing, and call-center operations within the insurance, technical, telecommunication, customer care and financial industries. • Talent for identifying customer needs and presenting appropriate company product and service offerings. • Meet and exceed clients’ expectations, to give their customers satisfaction and brand loyalty. • Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to clean and quality sales. • Expertise in resolving escalated customer service issues. • Good telephone etiquette skills. • Strong verbal and written English communication skills. • Good organizational skills. • Strong ability to multitask. • 60 WPM Typing Speed • Ability to communicate over the telephone effectively. • Proficient with Microsoft Office System 2007(including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®

$6.67 /hr
1,494 hours