Outsourcing services expert
Last active: 16 days ago
PR free lancer, Trainer, written & simultaneous translation, Autonomy Teacher
I'm working in the Customer Service and being a trainer on that field over than 15 years, since 2000 mainly in Brazil, Egypt and since 2005 Customer service & outsourcing services for companies,
Education: Graduated in Mass Communication, Cairo University Public Relations ( Media fields, Broadcasting, Translation (Portuguese, English, Arabic & Spanish), research, press, Marketing and advertising).
Projects & companies that I worked: Grupo Pão de Açucar, Xceed, Microsoft, IBM, Skype, Reuters, Video Cairo, Rede Record, Rede Globo, Debbas, Enterprise, certified translation for embassies, companies and publishing house).