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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 566 Appointment Setting projects are completed every quarter on Upwork.

566

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

4.25
Last updated: August 1, 2015
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  1. Winter Jackson

    Winter Jackson

    Sales Expert /Marketing/ Technical Recruiter

    United States - Tests: 2 - Portfolio: 1

    The past few years I have been working with start-ups and established businesses out of San Francisco, Boston, Chicago, and New York City! I've had the incredible and never-ending opportunity to wear many different hats along the way. Although I specialize in Sales/Marketing/Customer service, I have worked along side some very talented, up and coming and well established business owners to help accelerate their success by taking on projects in Business Development, Networking, Research and Development, Lead Generation, Data Entry, Recruiting, Sourcing, Pre-screening and Training new hires. I am not only the top sales representative in any company I work for, but also flourish in being creative and versatile. If you are looking for help in getting your company off the ground or heading in a successful direction, please feel free to contact me. Let's put our heads together and make an impact!

    $20.00 /hr
    4,668 hours
    5.00
  2. Maria Querina Pagsolingan

    Maria Querina Pagsolingan Agency Contractor

    Appointment Setter, VA, Researcher and Customer Service

    Philippines - Tests: 5 - Portfolio: 4

    To secure a position where by hard work, dedication and the ability to acquire new skills will advantage any company I work for. As you will note my work history is thoroughly outlined in my profile, I worked in a call center industry for 7 years. I have been through all LOBs or line of businesses: Sales, Customer Service, Quality Associate, Technical Support and Credit and Collections back office. I worked from home as an Appointment Setter and Outbound Caller and Researcher for Marketing Campaigns and Customer Service Associate (phone, email, chat and order processing) through oDesk. I'm currently working as an Appointment Setter. I always enjoy a challenge and work hard to attain my goals. I am confident that I can bring effective skills and qualifications and would welcome the opportunity to gain more knowledge.

    Associated with: 3D e-Solutions

    $7.78 /hr
    5,083 hours
    5.00
  3. Ezekiel Del Mundo

    Ezekiel Del Mundo Agency Contractor

    Appointment Setting, Lead Generation and Customer Service Expert

    Philippines - Tests: 2 - Portfolio: 3

    I have 4 years of experience in Lead Generation and Appointment Setting. I also do web research, data entry, phone survey and virtual assistance. I was able to support different businesses such as software, hardware, information technology, real estate, financial, medical, merchants and business services from US, Canada, UK, Australia and the Asia Pacific. I want to help my clients achieve their goals in their telemarketing projects.

    Associated with: L.D. Call League Telemarketing

    $7.78 /hr
    0 hours
    0.00
  4. Ma. jesirie april T.

    Ma. jesirie april T.

    Talent Acquisition/Recruiter/Sourcing Specialist

    Philippines - Tests: 8 - Portfolio: 4

    - More than 3 years of customer service, technical support and sales experience where I always meet or exceed my goals. - Currently a Senior recruiter with 3 years experience - Experienced in recruiting candidates from administrative assistants, customer service representative to manufacturing engineers, network engineers, Web developers, project Managers and more. - IT Recruiter - Experienced in recruiting Technicians, Developers, Software Engineers, Network Engineer, Solution Architects, QA, Project Manager, Program Managers and others. - Healthcare recruiter - Recruits Housekeepers,Medical Assistants, LPN/LVN, CNA, RN etc - Experienced in full cycle recruiting - Experienced in LinkedIn, job board and Google searches - Fast learner and works smart. - Familiar with various ATS like Jobdiva, Taleo, HRSmart, API and others.

    $5.56 /hr
    3,248 hours
    4.25
  5. Arleen N.

    Arleen N.

    Japanese Translator JLPT 1, Transcriptionist, Data Entry Specialist

    Philippines - Tests: 6 - Portfolio: 3

    My 12 years experience in translation includes translations in the fields of automotive manufacturing, disk manufacturing, laws and legal documents and contracts, IT and software development and sales, leisure, travel and tourism, gaming sports, casino, accounting and management and many other more. My core competency and strength as translator lies in the completion of a project in due time and efficient use of appropriate technical terms. I continuously seek background knowledge in various fields for me to have a complete comprehension of what I have to translate and to deliver quality work. I have also gained my skills in transcription, data entry working as assistant to Japanese Expatriates where I developed the value of being goal-oriented. The mantra I use and which is my ultimate goal in every project I take is CLIENT SATISFACTION.

    $11.11 /hr
    117 hours
    4.80
  6. Jun Kevin Flores

    Jun Kevin Flores

    Customer Service Representative/ Phone Support/ Virtual Assistant

    Philippines - Tests: 3 - Portfolio: 1

    For almost 3 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

    $3.00 /hr
    639 hours
    0.00
  7. Julio Guerrero

    Julio Guerrero

    Msc.

    Nicaragua - Tests: 9

    Seeking to provide all my knowledge and skills to the benefit of a well established organization that will also allow me to grow professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness. • Good interpersonal relationships. • Seeking to build a long term career. • Fully accountable for all actions. • Superb writing and speaking skills with emphasis on grammar. • Fully bilingual with neutral accent. • Several corporate courses completed including: Managing teams, Creating a good work environment, Dealing with change, Managing Team metrics.

    $5.56 /hr
    1,374 hours
    3.20
  8. Kathryn Hitt

    Kathryn Hitt

    Operations Mgr, Editor, Blogger & Marketing Specialist

    United States - Tests: 5 - Portfolio: 1

    Excellent data entry and grammar skills. Extensive customer service experience. Attention to detail. Current employment is a Buyer/Purchasing Agent for 5 years. Previous was Operations Manager for an over 100,000 sq ft retail store. Extensive Administrative Experience and Human Resources, including payroll entry and records keeping. Confidential record keeping experience. I relish fast paced, quick turn projects and am a self starter, self motivated and do not quit until the project is completed. Rate stated below is due to over 20 years experience. It is negotiable depending on the project and whether short or long term.

    $10.00 /hr
    2 hours
    0.00
  9. Primark Junrei S. Roxas

    Primark Junrei S. Roxas Agency Contractor

    Zendesk Expert | Multitasking CSR | Quality Assurance | Telemarketing

    Philippines - Tests: 3 - Portfolio: 5

    I am a Project Manager and a freelancer, I handle various campaigns based in US, AU, UK and Canada. In these challenging times, it is necessary that one should be well-equipped and has a passion for excellence to be able to deliver the quality performance essential in any field of industry. On the other hand, it is equally important to work in an environment where you can develop your full potential and grow professionally where people relations experience can be fully utilized to improve people's satisfaction and service experience in a challenging environment to achieve the corporate goals while reaping the financial rewards. With this objective in mind, I am presenting to you my professional experience for your evaluation to be considered in your office firm. Here are some of my skills: • Efficient “People, Production and Service Management" • Systematized “Office administration and organization" • Proficient “Computer Literacy" • Quality-assured “Research /Data Gathering Implementation" • Excellent customer service satisfaction • Data entry, Order processing • Telemarketing/CSR both Inbound and outbound • Appointment setting • Email Handling for refund request • Quality Assurance -SEO • Accounts Managing • Live Chat Support • BPO I have been through extensive trainings and seminars that helped me. I can handle and manage things under pressure. I am trained in giving excellent service and maintained a delightful way of communicating with them. With this vast experience and range of skills, I am sure that this will make me an able and qualified candidate for your Office vacancy. Should you need any further information regarding our background and qualifications, please do notify me for you to set an interview session with me.

    Associated with: INTERACTIVE Global Partners Unlimited, MetroLinks Solutions, TrexSEO International Agency

    $5.44 /hr
    8,369 hours
    3.93