Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 681 Appointment Setting projects are completed every quarter on Upwork.

681

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.24.

4.24
Last updated: July 1, 2015
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  1. Winter Jackson

    Winter Jackson

    Sales Expert /Marketing/ Technical Recruiter

    United States - Last active: 12 hours ago - Tests: 2 - Portfolio: 1

    The past few years I have been working with start-ups and established businesses out of San Francisco, Boston, Chicago, and New York City! I've had the incredible and never-ending opportunity to wear many different hats along the way. Although I specialize in Sales/Marketing/Customer service, I have worked along side some very talented, up and coming and well established business owners to help accelerate their success by taking on projects in Business Development, Networking, Research and Development, Lead Generation, Data Entry, Recruiting, Sourcing, Pre-screening and Training new hires. I am not only the top sales representative in any company I work for, but also flourish in being creative and versatile. If you are looking for help in getting your company off the ground or heading in a successful direction, please feel free to contact me. Let's put our heads together and make an impact!

    $20.00 /hr
    4,624 hours
    5.00
  2. Joanna Marie Robles

    Joanna Marie Robles

    Client Relations Manager

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 1

    Responsible for managing Team Leaders in a home based call center with a total number of 30 employees. The task includes managing client campaigns including full campaign set up (pulling leads, preparing all systems to be used, selecting and training primary and back up callers) and relationship building (setting up weekly client meetings to review all aspects of the account. On the management side, the job also entitles overseeing accounts managed by Team Leaders to ensure 120% of goals are met in terms of dials and appointments, and that training is in line with associate needs.

    $16.67 /hr
    3,344 hours
    5.00
  3. Maria anna liz rossette R.

    Maria anna liz rossette R.

    Sales & Account Manager, Appointment Setter

    Philippines - Last active: 1 day ago - Tests: 22 - Portfolio: 4

    With over 13 years of combined capacity and wide-ranging exposure in the BPO industry, I have gained an achievement trail that demonstrates ability to engage, navigate conversations sleekly & gracefully, and establish successful business relationships with C-level executives or decision makers, through Telemarketing & Appointment Setting. I am adept at imparting product knowledge to customers over the phone, acquiring the art of Stimulus - Response Approach, and Needs & Benefits Selling technique. This hands-on sales experience includes 3 years in Retail - management of 6 of 7 branches, a relative background in US 3rd party debt collections, Direct Marketing, Business Consulting, Client Services, and Offshore Employee Leasing. All of which constitutes a full-spectrum of Administrative duties. My professional goal is to broaden my cultural involvement by working with industry leaders, whose business function include generating leads through Appointment Setting, or Telesales Marketing. http://vocaroo.com/i/s1o4dVy4hJQV Software Tools Know-how: Zoho Campaign Tool (Basic) Zoho CRM tool (Basic) Insightly Sugar CRM (Basic) MS office Application Google Drive Microsoft One Drive Familiarity with Business Management Software - OpenERP7

    $15.56 /hr
    705 hours
    4.76
  4. Jennifer C.

    Jennifer C.

    Administrative Assistant with Excel experience

    United States - Last active: 1 day ago - Tests: 9

    I am self-driven and task oriented. I have worked as an independent contractor in several situations, from working on the Census 2000 to delivering phone books. I have experience in data entry, customer service, MS Word,MS Excel, transcribing, editing, and publishing. I have a Bachelor's degree in accounting and a Masters in Business Administration from University of Phoenix.

    $12.22 /hr
    4,198 hours
    4.99
  5. Pat M.

    Pat M.

    Recruiter/Sales-Marketing Representative/Account Executive

    United States - Last active: 1 day ago - Tests: 16

    I was proudly born and raised in the United States of America where I continue to reside. I possess nearly 17 years of successful Recruiting experience. Nearly 15 of these have been Full Cycle; specializing in Information Technology. Many of these years were award winning and nearly 10 were as the Owner of my own home-based firm. For two additional years my concentration was on Financial Advisors. During that period I became very proficient with SendOuts and PCR Recruiting/Applicant Tracking Software as well as IM (Instant Messaging). In addition I've gained over 7 years of additional Sales and Marketing experience; including within the Temporary Help and Financial industries. Some of the statements past Supervisors have included within their references and reviews of my work have included: "highly efficient, very organized, honest, good communication skills, gets along well with others, followed instructions well, professionalism, high standard of accuracy and neatness, superior initiative and dependability, trust implicitly, positive attitude, imaginative, loyal,..." (Copies are available upon request after mutual interest has been firmly established.)

    $22.22 /hr
    1,245 hours
    5.00
  6. Angely Meggi Nedeltchev

    Angely Meggi Nedeltchev

    Seasoned Administrative Support

    United States - Last active: 7 days ago - Tests: 5

    I am looking forward to providing high-end administrative support to a person or firm who wants to maintain a very organized daily business operation. Qualification Summary: - An accomplished executive assistant with more than 5 years of administrative experience reporting to a CEO and a Country Head. - A professional dedicated in transforming a busy schedule of an executive to a more manageable one by managing their calendars; preparing well-researched and accurate documents for them; and assisting them efficiently to handle their daily office tasks. - A proficient user of MS Office (Word, Excel, PowerPoint, and Outlook). Skills: Administrative • Appointment setting for first time meet and greets and follow-up meetings. • Proficient in office organization and book keeping • Effective digital cataloging skills along with file organization • Ability to store data electronically, and arrange it effectively so as to retrieve it instantly when required • Skilled in making travel and stay arrangements • Ability to shift appointments when needed and timely informing the respective parties regarding the change • Efficient in logistics and shipping coordination of products. Clerical • Knowledgeable of office inventory keeping and management • Ability to generate correspondence including business letters and organization announcements as per instruction Communication • Outstanding and clear communication skills • Ability to handle daily correspondence via email and manual post • Excellent phone etiquette • Strong interpersonal skills and ability to interact successfully at all levels in the organization Coordination • Ability to act as a liaison between higher executives and other employees • Skilled in coordinating with all concerned parties and arranging conferences Time Management • Excellent ability to prioritize tasks and manage them in an orderly manner • Ability to assign time frames to due tasks and deliver targets successfully • Skilled in planning events and events management • Proficient in maintaining the executive’s calendar and issuing appointments as per availability and instructions Analytical • Effective problem solving ability • Skilled in information ordering and conducting sequential tasks successfully • Ability to research on a topic and produce relevant reports for review of the executive

    $12.00 /hr
    14 hours
    4.85
  7. Mariane Colina

    Mariane Colina

    Admin/Customer Service/WebResearch/Data Entry/Quickbooks

    Qatar - Last active: 5 days ago - Tests: 7 - Portfolio: 4

    8+ yrs, have gained experience in the field of CSR/Technical support (payroll tech support for Intuit QuickBooks/ AT&T), Admin Support, Web Research/Data Entry. I have worked with different people in different countries, mostly in the US, Middle East, Australia etc. My experienced had gained me the communication and interpersonal skills. I am seeking opportunities where I could use what I have gained and be an asset to you or your business. I am competent in terms of: Web Research and Data Entry Customer Services/Technical Support Admin/typing skills Phone/Email Handling Intuit QuickBooks/QB Online

    $7.78 /hr
    458 hours
    4.88
  8. Cherry May Herrera

    Cherry May Herrera

    TeleMarketing / Appointment Setter / Customer Service/ Phone Support

    Philippines - Last active: 12 hours ago - Tests: 6 - Portfolio: 3

    Thank you for taking time to view my profile! I have extensive experience in sales, appointment setting, customer service, job posting, email handling and business management. I am a goal oriented person, honest, hard worker, fast learner; meticulous and paying close attention to detail with strong written & verbal communication skills.I take directions very well, can handle heavy workload, and complete projects on or before the deadline with perfection.

    $6.67 /hr
    2,654 hours
    4.99
  9. Barbara W.

    Barbara W.

    Telemarketing/Customer Service Professional

    Spain - Last active: 21 days ago

    Over the past 4 years, I have been working home-based in Spain as an independent and freelance contractor catering to various clients: Mostly for Outbound campaigns (B2B and B2C), making calls all over Europe. Tasks would include telemarketing/ telesales, virtual assistance: appointment-setting, research, email campaigns targeting specific candidates for IT recruitment. I am very meticulous, a great communicator and enjoy working as a team or independently

    $16.08 /hr
    561 hours
    5.00
  10. Larry Colinares

    Larry Colinares Agency Contractor

    Executive Professional Real Estate Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 35

    I am an Executive Professional Real Estate Virtual Assistant from the Philippines, who has been serving the US and Canadian professionals over the past few years. Real Estate is my niche and passion and as a matter of fact I am a Real Estate Agent here in Manila and work with the Biggest developers and used to be an Executive Assistant in one of the Real estate Brokerage firm. I have worked with Real Estate Investors and Realtors in the USA and Canada and as a result I have a very good understanding of the US and Canadian Real Estate Market. I am also an Investor and Trader. Invested in Stocks (Locally -Philippines Stock Exchange) and Trade in Forex (Foreign Exchange). I also conduct seminars to Forex and Stocks for Free. Other Role: ✔ Project Manager ✔ FOREX Trader / Trainer ✔ Stocks Trader / Investor ✔ Customer Service Representative (Inbound-Outbound) ✔ Telemarketer (B2B, B2C, Cold Calling, Warm Calling, Appointment Settings, Telesales) ✔ Real Estate Expert (FSBO's, Expired Listings, Short Sales, VA) -Buyers -Investors -Realtors ✔ Add Postings Over the last few years, I’ve been managing teams from the call center industry and here on oDesk. One of my main goals is to help provide cost-effective solutions for you and your business. I have more than 2 years of total experience in customers of working in this industry I handled Customer Service, Telemarketing & Telesales (Appointment Setting, Cold and Warm Calling), Virtual Assistant, and Data Entry Professional with several US, Canada, UK, Australian and Asian companies including Real Estate industry, Insurance Company, Banks, Telecommunications Small to Medium size of Business and in US Government. As a customer Service Representative / Telemarketer I can do the following, Selling, Assisting and Dealing with clients. I am good in Both Written and verbal skills. I am also knowledgeable in Microsoft office applications ie; excel, word, PowerPoint presentation. Selling is my passion and I love dealing with people, I handle Inbound and Outbound Business to Business call, Business to Customer and Cold Calling. Flexible in my office hours (PST or EST) positive, can multitask and explorer type of person. I aim to join a highly competitive industry in the world and maximize the company’s output and productivity by providing great customer service to meet the company's stated missions and goals. Thank you so much and wish to speak to you soon. Regards, Larry Colinares VA / Telemarketer / CSR / Data Entry / Appointment Setting / Real Estate Expert Project and Team Manager

    Associated with: 24/7 Contact Center Solutions®

    $7.50 /hr
    3,753 hours
    4.86