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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 536 Appointment Setting projects are completed every quarter on Upwork.

536

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.26.

4.26
Last updated: September 1, 2015
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  1. Josie Golingab

    Josie Golingab

    Experienced Customer Service Specialist

    Philippines - Tests: 10

    I am a College Graduate, Finished my HRM course at the University of the Cordilleras. And right after graduation i started working in a call center as a Customer Representative. I've been working as a customer service representative for 5 years now and one of the most challenging issues is handling different customers like irate customers, offensive customers and defensive customers. And one key in handling these certain type of customers is having great patience, and ive acquired that from that 5 years experience i had. One thing i'd be proud of is that i can work under pressure.And i have Strong Interpersonal communication skills.

    $6.67 /hr
    0 hours
    0.00
  2. Arleen N.

    Arleen N.

    Japanese Translator JLPT 1, Transcriptionist, Data Entry Specialist

    Philippines - Tests: 6 - Portfolio: 3

    My 12 years experience in translation includes translations in the fields of automotive manufacturing, disk manufacturing, laws and legal documents and contracts, IT and software development and sales, leisure, travel and tourism, gaming sports, casino, accounting and management and many other more. My core competency and strength as translator lies in the completion of a project in due time and efficient use of appropriate technical terms. I continuously seek background knowledge in various fields for me to have a complete comprehension of what I have to translate and to deliver quality work. I have also gained my skills in transcription, data entry working as assistant to Japanese Expatriates where I developed the value of being goal-oriented. The mantra I use and which is my ultimate goal in every project I take is CLIENT SATISFACTION.

    $11.11 /hr
    117 hours
    4.80
  3. Julio Guerrero

    Julio Guerrero

    Msc.

    Nicaragua - Tests: 9

    Seeking to provide all my knowledge and skills to the benefit of a well established organization that will also allow me to grow professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness. • Good interpersonal relationships. • Seeking to build a long term career. • Fully accountable for all actions. • Superb writing and speaking skills with emphasis on grammar. • Fully bilingual with neutral accent. • Several corporate courses completed including: Managing teams, Creating a good work environment, Dealing with change, Managing Team metrics.

    $5.56 /hr
    1,374 hours
    3.20
  4. Jun Kevin Flores

    Jun Kevin Flores

    Customer Service Representative/ Phone Support/ Virtual Assistant

    Philippines - Tests: 3 - Portfolio: 1

    For almost 3 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

    $3.00 /hr
    668 hours
    0.00
  5. Carolina Mariano

    Carolina Mariano Agency Contractor

    CSR/Telemarketer/Appointment Setter/Virtual Assistant

    Philippines

    I've been a CSR/Telemarketer/Appointment Setter/Virtual Assistant for almost a year, both inside and outside of oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for diabetic & health insurance, home warranty, vacuum cleaner, mobile and kennel software; Sales & Financial accounts both inbound & outbound calling; Data Entry. I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of any campaign. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge.

    Associated with: Globex911

    $4.44 /hr
    186 hours
    0.00
  6. Kathryn Hitt

    Kathryn Hitt

    Operations Mgr, Editor, Blogger & Marketing Specialist

    United States - Tests: 5 - Portfolio: 1

    Excellent data entry and grammar skills. Extensive customer service experience. Attention to detail. Current employment is a Buyer/Purchasing Agent for 5 years. Previous was Operations Manager for an over 100,000 sq ft retail store. Extensive Administrative Experience and Human Resources, including payroll entry and records keeping. Confidential record keeping experience. I relish fast paced, quick turn projects and am a self starter, self motivated and do not quit until the project is completed. Rate stated below is due to over 20 years experience. It is negotiable depending on the project and whether short or long term.

    $10.00 /hr
    2 hours
    0.00
  7. Primark Junrei S. Roxas

    Primark Junrei S. Roxas Agency Contractor

    Zendesk Expert | Multitasking CSR | Quality Assurance | Telemarketing

    Philippines - Tests: 3 - Portfolio: 5

    I am a Project Manager and a freelancer, I handle various campaigns based in US, AU, UK and Canada. In these challenging times, it is necessary that one should be well-equipped and has a passion for excellence to be able to deliver the quality performance essential in any field of industry. On the other hand, it is equally important to work in an environment where you can develop your full potential and grow professionally where people relations experience can be fully utilized to improve people's satisfaction and service experience in a challenging environment to achieve the corporate goals while reaping the financial rewards. With this objective in mind, I am presenting to you my professional experience for your evaluation to be considered in your office firm. Here are some of my skills: • Efficient “People, Production and Service Management" • Systematized “Office administration and organization" • Proficient “Computer Literacy" • Quality-assured “Research /Data Gathering Implementation" • Excellent customer service satisfaction • Data entry, Order processing • Telemarketing/CSR both Inbound and outbound • Appointment setting • Email Handling for refund request • Quality Assurance -SEO • Accounts Managing • Live Chat Support • BPO I have been through extensive trainings and seminars that helped me. I can handle and manage things under pressure. I am trained in giving excellent service and maintained a delightful way of communicating with them. With this vast experience and range of skills, I am sure that this will make me an able and qualified candidate for your Office vacancy. Should you need any further information regarding our background and qualifications, please do notify me for you to set an interview session with me.

    Associated with: INTERACTIVE Global Partners Unlimited, MetroLinks Solutions, TrexSEO International Agency

    $5.44 /hr
    8,394 hours
    3.93
  8. Joanna Marie Robles

    Joanna Marie Robles

    Client Relations Manager

    Philippines - Tests: 6 - Portfolio: 1

    Responsible for managing Team Leaders in a home based call center with a total number of 30 employees. The task includes managing client campaigns including full campaign set up (pulling leads, preparing all systems to be used, selecting and training primary and back up callers) and relationship building (setting up weekly client meetings to review all aspects of the account. On the management side, the job also entitles overseeing accounts managed by Team Leaders to ensure 120% of goals are met in terms of dials and appointments, and that training is in line with associate needs.

    $16.67 /hr
    3,511 hours
    5.00
  9. Maria Elizabeth Jabonillo

    Maria Elizabeth Jabonillo

    Recruitment Specialist

    Philippines - Tests: 3 - Portfolio: 4

    For the last 7 years or more, I have been in different industries, practicing my profession and trying out new things. I have been a bookkeeper, a very challenging job, and I was able to enhance my accounting skills, dealing with real problems that are far different from what I studied. I have also worked as a call center agent. Not only did I enhance my English-speaking skills, I was also able to learn more from it. I have faced with customers' tough problems and was able to find solutions to it all. Currently, I am a copyeditor/proofreader. I am more knowledgeable when it comes to grammar correction, syntax correction, etc. I can say that I have now acquired more skills than I ever needed. Skills that will stay with me wherever I go. On the other hand, my focus is both on proofreading/copyediting and customer service support (phone/chat/email). However, I want to try new skills like data entry, writing, spinning articles, etc., to challenge my capacity and capability and to enhance my knowledge as well. I can also do accounting/bookkeeping to broaden my skills more on those fields.

    $6.00 /hr
    535 hours
    4.88
  10. Mark Immanuel Cammayo

    Mark Immanuel Cammayo

    Team Lead►BPO Management►Writer►Translator

    Philippines - Tests: 16

    Leads a group of Web Researchers/Data Entry Specialists. The tasks involves the usual process of project management from mapping, cost estimation, performance monitoring and completion. It also involves HR administration and recruitment. I also have been in the call center industry for 4 years. Worked as a Customer Service Representative, Team Leader, and Escalations Supervisor utilizing my strong analytical and communication skills combined with a Bachelor in Business Administration. Looking forward to secure a position where my qualities of a fast learner and the ability to take on new challenges can be used.

    $8.89 /hr
    4,446 hours
    4.99