Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 731 Appointment Setting projects are completed every quarter on Upwork.

731

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

4.25
Last updated: May 1, 2015
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  1. Winter Jackson

    Winter Jackson

    Sales Expert /Marketing/ Technical Recruiter

    United States - Last active: 2 days ago - Tests: 2

    The past few years I have been working with start-ups and established businesses out of San Francisco, Boston, Chicago, and New York City! I've had the incredible and never-ending opportunity to wear many different hats along the way. Although I specialize in Sales/Marketing/Customer service, I have worked along side some very talented, up and coming and well established business owners to help accelerate their success by taking on projects in Business Development, Networking, Research and Development, Lead Generation, Data Entry, Recruiting, Sourcing, Pre-screening and Training new hires. I am not only the top sales representative in any company I work for, but also flourish in being creative and versatile. If you are looking for help in getting your company off the ground or heading in a successful direction, please feel free to contact me. Let's put our heads together and make an impact!

    $20.00 /hr
    4,575 hours
    5.00
  2. Joanna Marie Robles

    Joanna Marie Robles

    Client Relations Manager

    Philippines - Last active: 2 days ago - Tests: 6 - Portfolio: 1

    Responsible for managing Team Leaders in a home based call center with a total number of 30 employees. The task includes managing client campaigns including full campaign set up (pulling leads, preparing all systems to be used, selecting and training primary and back up callers) and relationship building (setting up weekly client meetings to review all aspects of the account. On the management side, the job also entitles overseeing accounts managed by Team Leaders to ensure 120% of goals are met in terms of dials and appointments, and that training is in line with associate needs.

    $16.67 /hr
    3,296 hours
    5.00
  3. Julia Mathes

    Julia Mathes

    Customer Service / Travel and Event Planning Professional

    United States - Last active: 1 month ago - Tests: 3

    As a full time employee at the number one resort in the U.S. per 2011 Travel and Leisure Magazine, I understand excellence and guest service. I have proven experience in planning large scale events with limited and unlimited budgets. Also, organizing travel arrangements is a field I have excelled in working as a Concierge with high profile guests. Communicating with clients via phone and email comes very naturally to me, and I would love to assist you with any of your company or personal needs. I am willing to answer any other questions you may have.

    $35.00 /hr
    27 hours
    5.00
  4. Barbara W.

    Barbara W.

    Telemarketing Professional with research skills

    Spain - Last active: 1 day ago

    I am an excellent communicator, extremely meticulous to detail, having a very investigative mind, I love to help solve problems Over the past 4 years, I have been working home-based in Spain as an independent and freelance contractor catering to various clients: Mostly for Outbound campaigns (B2B and B2C), making calls all over Europe. Tasks would include telemarketing/ telesales, virtual assistance: appointment-setting, research, email campaigns targeting specific candidates for IT recruitment.

    $16.08 /hr
    531 hours
    5.00
  5. Saz A.

    Saz A.

    Expert Technical Recruiter/ Staffing Sales

    Pakistan - Last active: 21 hours ago - Tests: 8 - Portfolio: 4

    My skill set spans both HR and Sales. I specialize in candidate sourcing and recruiting, along with policy and procedure development and performance appraisals. I am available for long or short term, part-time consulting assignments that focus on full-cycle recruiting and development of staffing processes. I have a paid LinkedIn Recruiter Lite membership; access to major US Major job boards and employ advanced Boolean search tactics. Typical positions I have recently recruited for include Java Programmers, QA, Business and Applications Analysts, Field Engineers, CCNA, MCSE certified Systems and Network Engineers, Solutions Architects, Datacenter management and engineers, Web design and e-commerce marketing roles. Technical skills recruited for include: Linux, Windows OS, Mac OS, Ruby, Ruby on Rails, Python, Java, C, C++, C#, JavaScript, Clojure, Objective-C, Cocoa, PostgreSQL, LAN/WAN, TCP/IP, Client/Server architecture, Web design and development, Network and Data Center Operations.. Fully equipped home office including dedicated business phone, high speed internet and Skype.

    $13.33 /hr
    1,242 hours
    4.70
  6. Jennifer C.

    Jennifer C.

    Administrative Assistant with Excel experience

    United States - Last active: 1 month ago - Tests: 9

    I am self-driven and task oriented. I have worked as an independent contractor in several situations, from working on the Census 2000 to delivering phone books. I have experience in data entry, customer service, MS Word,MS Excel, transcribing, editing, and publishing. I have a Bachelor's degree in accounting and a Masters in Business Administration from University of Phoenix.

    $12.22 /hr
    4,184 hours
    4.99
  7. Cherry May Herrera

    Cherry May Herrera

    TeleMarketing / Appointment Setter / Customer Service/ Phone Support

    Philippines - Last active: 21 hours ago - Tests: 6 - Portfolio: 3

    Thank you for taking time to view my profile! I have extensive experience in sales, appointment setting, customer service, job posting, email handling and business management. I am a goal oriented person, honest, hard worker, fast learner; meticulous and paying close attention to detail with strong written & verbal communication skills.I take directions very well, can handle heavy workload, and complete projects on or before the deadline with perfection.

    $5.56 /hr
    2,310 hours
    4.98
  8. Pat M.

    Pat M.

    Recruiter/Sales-Marketing Representative/Account Executive

    United States - Last active: 5 days ago - Tests: 16

    I was proudly born and raised in the United States of America where I continue to reside. I possess nearly 17 years of successful Recruiting experience. Nearly 15 of these have been Full Cycle; specializing in Information Technology. Many of these years were award winning and nearly 10 were as the Owner of my own home-based firm. For two additional years my concentration was on Financial Advisors. During that period I became very proficient with SendOuts and PCR Recruiting/Applicant Tracking Software as well as IM (Instant Messaging). In addition I've gained over 7 years of additional Sales and Marketing experience; including within the Temporary Help and Financial industries. Some of the statements past Supervisors have included within their references and reviews of my work have included: "highly efficient, very organized, honest, good communication skills, gets along well with others, followed instructions well, professionalism, high standard of accuracy and neatness, superior initiative and dependability, trust implicitly, positive attitude, imaginative, loyal,..." (Copies are available upon request after mutual interest has been firmly established.)

    $22.22 /hr
    1,182 hours
    5.00
  9. Mariane Colina

    Mariane Colina

    Admin/Customer Service/WebResearch/Data Entry/Quickbooks

    Qatar - Last active: 7 days ago - Tests: 7 - Portfolio: 2

    8+ yrs, have gained experience in the field of CSR/Technical support (payroll tech support for Intuit QuickBooks/ AT&T), Admin Support, Web Research/Data Entry. I have worked with different people in different countries, mostly in the US, Middle East, Australia etc. My experienced had gained me the communication and interpersonal skills. I am seeking opportunities where I could use what I have gained and be an asset to you or your business. I am competent in terms of: Web Research and Data Entry Customer Services/Technical Support Admin/typing skills Phone/Email Handling Intuit QuickBooks/QB Online

    $7.78 /hr
    413 hours
    4.88
  10. Juniejie B.

    Juniejie B.

    Freelance Data Entry Expert | VA | VBA Programmer | Editor | Writer

    Philippines - Last active: 4 days ago - Tests: 12 - Portfolio: 5

    As a freelance, I aim to provide efficient and accurate output to my clients. I have been exposed to a number of optimization techniques, statistics and mathematical modeling. Recently, I am exploring deeper knowledge in analysis, vb programming and telemarketing, while doing data entry and writing. I am knowledgeable in Microsoft Office applications (Word, Excel, Powerpoint, etc.), lead generation, and the use of various search engines. Skype: nijibangi05 Mobile: +63 999 3936 705

    $5.56 /hr
    1,587 hours
    4.87