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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 535 Appointment Setting projects are completed every quarter on Upwork.


Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

Last updated: October 1, 2015
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Primark Junrei S. Roxas

Primark Junrei S. Roxas Agency Contractor

Zendesk Expert | Multitasking CSR | Quality Assurance | Telemarketing

Philippines - Tests: 3 - Portfolio: 5

I am a Project Manager and a freelancer, I handle various campaigns based in US, AU, UK and Canada. In these challenging times, it is necessary that one should be well-equipped and has a passion for excellence to be able to deliver the quality performance essential in any field of industry. On the other hand, it is equally important to work in an environment where you can develop your full potential and grow professionally where people relations experience can be fully utilized to improve people's satisfaction and service experience in a challenging environment to achieve the corporate goals while reaping the financial rewards. With this objective in mind, I am presenting to you my professional experience for your evaluation to be considered in your office firm. Here are some of my skills: • Efficient “People, Production and Service Management" • Systematized “Office administration and organization" • Proficient “Computer Literacy" • Quality-assured “Research /Data Gathering Implementation" • Excellent customer service satisfaction • Data entry, Order processing • Telemarketing/CSR both Inbound and outbound • Appointment setting • Email Handling for refund request • Quality Assurance -SEO • Accounts Managing • Live Chat Support • BPO I have been through extensive trainings and seminars that helped me. I can handle and manage things under pressure. I am trained in giving excellent service and maintained a delightful way of communicating with them. With this vast experience and range of skills, I am sure that this will make me an able and qualified candidate for your Office vacancy. Should you need any further information regarding our background and qualifications, please do notify me for you to set an interview session with me.

Associated with: INTERACTIVE Global Partners Unlimited, MetroLinks Solutions, TrexSEO International Agency

93% Job Success
$5.44 /hr
8,577 hours

Ma. jesirie april T.

Ma. jesirie april T.

Talent Acquisition/Recruiter/Sourcing Specialist

Philippines - Tests: 8 - Portfolio: 4

- More than 3 years of customer service, technical support and sales experience where I always meet or exceed my goals. - Currently a Senior recruiter with 3 years experience - Experienced in recruiting candidates from administrative assistants, customer service representative to manufacturing engineers, network engineers, Web developers, project Managers and more. - IT Recruiter - Experienced in recruiting Technicians, Developers, Software Engineers, Network Engineer, Solution Architects, QA, Project Manager, Program Managers and others. - Healthcare recruiter - Recruits Housekeepers,Medical Assistants, LPN/LVN, CNA, RN etc - Experienced in full cycle recruiting - Experienced in LinkedIn, job board and Google searches - Fast learner and works smart. - Familiar with various ATS like Jobdiva, Taleo, HRSmart, API and others.

92% Job Success
$5.56 /hr
3,333 hours

Arleen N.

Arleen N.

Japanese Translator JLPT 1, Transcriptionist, Data Entry Specialist

Philippines - Tests: 6 - Portfolio: 3

My 12 years experience in translation includes translations in the fields of automotive manufacturing, disk manufacturing, laws and legal documents and contracts, IT and software development and sales, leisure, travel and tourism, gaming sports, casino, accounting and management and many other more. My core competency and strength as translator lies in the completion of a project in due time and efficient use of appropriate technical terms. I continuously seek background knowledge in various fields for me to have a complete comprehension of what I have to translate and to deliver quality work. I have also gained my skills in transcription, data entry working as assistant to Japanese Expatriates where I developed the value of being goal-oriented. The mantra I use and which is my ultimate goal in every project I take is CLIENT SATISFACTION.

70% Job Success
$11.11 /hr
117 hours

Jun Kevin Flores

Jun Kevin Flores

Customer Service Representative/ Phone Support/ Virtual Assistant

Philippines - Tests: 3 - Portfolio: 1

For almost 4 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

$3.00 /hr
804 hours

Robertson Mancho

Robertson Mancho Agency Contractor

Appointment Setter - Outbound/Inbound - Data Entry - IT - Networking

Philippines - Tests: 2

Over the last 4 months, I was involved with both Outbound and inbound accounts offering different services that the client offers, mostly sales. I joined oDesk because it offers flexibility that I need right now, having relocated away from the Metro. My competencies are centered to Sales and Marketing, Customer Service and Client Management. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge. I currently experience computer skills because I am operating internet cafe making a total of 30 seats.


$4.44 /hr
167 hours

Julio Guerrero

Julio Guerrero


Nicaragua - Tests: 9

Seeking to provide all my knowledge and skills to the benefit of a well established organization that will also allow me to grow professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness. • Good interpersonal relationships. • Seeking to build a long term career. • Fully accountable for all actions. • Superb writing and speaking skills with emphasis on grammar. • Fully bilingual with neutral accent. • Several corporate courses completed including: Managing teams, Creating a good work environment, Dealing with change, Managing Team metrics.

100% Job Success
$5.56 /hr
1,374 hours

Rizzi B.

Rizzi B.

Customer Service and Sales Representative, Data Entry , Chat Support,

Philippines - Tests: 1

TRY ME!! Each assignment is an opportunity for me, which give me a chance to share my talents and skills. I'm a full time freelancer who works to a state of perfection to achieve my employer's trust and satisfaction.

$3.00 /hr
0 hours

Shanna S.

Shanna S.

Customer Service Agent

United States

I am seeking to leverage my experience in a Customer Service position. I am a highly capable and accomplished administrative professional with about 8 years experience in customer service and support within an office setting. My background, as well as my ability to learn quickly and apply my knowledge effectively would enable me play a valuable role in a professional environment. I consider my self to be highly motivated and a self-starter. My knowledge of computer applications, administrative, and Distribution, together with my ability to work independently and efficiently make a perfect choice for a customer service or support position.

$5.00 /hr
8 hours

Joanna Marie Robles

Joanna Marie Robles

Client Relations Manager

Philippines - Tests: 6 - Portfolio: 1

Responsible for managing Team Leaders in a home based call center with a total number of 30 employees. The task includes managing client campaigns including full campaign set up (pulling leads, preparing all systems to be used, selecting and training primary and back up callers) and relationship building (setting up weekly client meetings to review all aspects of the account. On the management side, the job also entitles overseeing accounts managed by Team Leaders to ensure 120% of goals are met in terms of dials and appointments, and that training is in line with associate needs.

100% Job Success
$16.67 /hr
3,591 hours