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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 623 Appointment Setting projects are completed every quarter on Upwork.

623

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.24.

4.24
Last updated: July 1, 2015
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  1. Ezekiel Del Mundo

    Ezekiel Del Mundo Agency Contractor

    Appointment Setting, Lead Generation and Customer Service Expert

    Philippines - Last active: 10 days ago - Tests: 2 - Portfolio: 3

    I have 4 years of experience in Lead Generation and Appointment Setting. I also do web research, data entry, phone survey and virtual assistance. I was able to support different businesses such as software, hardware, information technology, real estate, financial, medical, merchants and business services from US, Canada, UK, Australia and the Asia Pacific. I want to help my clients achieve their goals in their telemarketing projects.

    Associated with: L.D. Call League Telemarketing

    $7.78 /hr
    0 hours
    0.00
  2. Praveen R.

    Praveen R.

    Telemarketer

    India - Last active: 8 days ago - Tests: 3

    To be able to contribute my knowledge, skills and abilities to the success of the company with opportunities for growth and career advancement. To work in a company that values integrity and professionalism. I've been in the Telemarketing Industry since 2006, and its been a good 8 years and counting that I am still delivering results. I'm very passionate in what I do, that sometimes the work itself gets in to my system. I have strong interpersonal skills that will help me deal with other people or customers and company concerns. I am a hard working person that applies positive traits to help accomplish goals

    $7.00 /hr
    15 hours
    4.00
  3. Arleen N.

    Arleen N.

    Japanese Translator JLPT 1, Transcriptionist, Data Entry Specialist

    Philippines - Last active: 06/23/2014 - Tests: 6 - Portfolio: 3

    My 12 years experience in translation includes translations in the fields of automotive manufacturing, disk manufacturing, laws and legal documents and contracts, IT and software development and sales, leisure, travel and tourism, gaming sports, casino, accounting and management and many other more. My core competency and strength as translator lies in the completion of a project in due time and efficient use of appropriate technical terms. I continuously seek background knowledge in various fields for me to have a complete comprehension of what I have to translate and to deliver quality work. I have also gained my skills in transcription, data entry working as assistant to Japanese Expatriates where I developed the value of being goal-oriented. The mantra I use and which is my ultimate goal in every project I take is CLIENT SATISFACTION.

    $11.11 /hr
    117 hours
    4.80
  4. Julio Guerrero

    Julio Guerrero

    Msc.

    Nicaragua - Last active: 13 days ago - Tests: 9

    Seeking to provide all my knowledge and skills to the benefit of a well established organization that will also allow me to grow professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness. • Good interpersonal relationships. • Seeking to build a long term career. • Fully accountable for all actions. • Superb writing and speaking skills with emphasis on grammar. • Fully bilingual with neutral accent. • Several corporate courses completed including: Managing teams, Creating a good work environment, Dealing with change, Managing Team metrics.

    $5.56 /hr
    1,374 hours
    3.20
  5. Joverson Ca-andoy

    Joverson Ca-andoy

    Trainer / Team Leader

    Philippines - Last active: 17 days ago - Tests: 4 - Portfolio: 2

    My career objective is to acquire jobs that require proficiency in written and spoken English and drive the organization that I will be part of towards success. I am currently working as a call center trainer facilitating English proficiency, foundation and product trainings. I have also undergone extensive leadership trainings and train-the-trainer trainings to hone and improve my presentation, facilitation and classroom management skills. I am confident and poised in interacting with individuals at all levels and has the ability to establish rapport with clients.

    $5.00 /hr
    92 hours
    0.00
  6. Jun Kevin Flores

    Jun Kevin Flores

    Customer Service Representative/ Phone Support/ Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 1

    For almost 3 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

    $3.00 /hr
    520 hours
    0.00
  7. Kathryn Hitt

    Kathryn Hitt

    Operations Mgr, Editor, Blogger & Marketing Specialist

    United States - Last active: 2 months ago - Tests: 5 - Portfolio: 1

    Excellent data entry and grammar skills. Extensive customer service experience. Attention to detail. Current employment is a Buyer/Purchasing Agent for 5 years. Previous was Operations Manager for an over 100,000 sq ft retail store. Extensive Administrative Experience and Human Resources, including payroll entry and records keeping. Confidential record keeping experience. I relish fast paced, quick turn projects and am a self starter, self motivated and do not quit until the project is completed. Rate stated below is due to over 20 years experience. It is negotiable depending on the project and whether short or long term.

    $10.00 /hr
    2 hours
    0.00
  8. Lupita Rodriguez

    Lupita Rodriguez

    Certified Public Bookkeeper

    United States - Last active: 8 days ago - Portfolio: 1

    Professional Summary QuickBooks Pro Advisor/Trainer and Small Business and Start-Up Consultant who can evaluate your individual needs to customize your accounting solution for your business, using an incredible tool called QuickBooks. We can setup your business from scratch, or expand on the work you've already started. We can also maintain the project indefinitely, or teach you how to do the work yourself. Since 2005 not only have I used QuickBooks Pro for my clients, but have also set up and trained my client’s on how to use QuickBooks for their businesses. I have been offering my services on a monthly and per project basis and training my clients for over 5+ years. I am a Proactive Freelance Bookkeeper who is dedicated to maintaining accurate and timely financial records my clients; individuals, startups and nonprofits.

    $18.00 /hr
    58 hours
    5.00
  9. Primark Junrei S. Roxas

    Primark Junrei S. Roxas Agency Contractor

    Zendesk Expert | Multitasking CSR | Quality Assurance | Telemarketing

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 5

    I am a Project Manager and a freelancer, I handle various campaigns based in US, AU, UK and Canada. In these challenging times, it is necessary that one should be well-equipped and has a passion for excellence to be able to deliver the quality performance essential in any field of industry. On the other hand, it is equally important to work in an environment where you can develop your full potential and grow professionally where people relations experience can be fully utilized to improve people's satisfaction and service experience in a challenging environment to achieve the corporate goals while reaping the financial rewards. With this objective in mind, I am presenting to you my professional experience for your evaluation to be considered in your office firm. Here are some of my skills: • Efficient “People, Production and Service Management" • Systematized “Office administration and organization" • Proficient “Computer Literacy" • Quality-assured “Research /Data Gathering Implementation" • Excellent customer service satisfaction • Data entry, Order processing • Telemarketing/CSR both Inbound and outbound • Appointment setting • Email Handling for refund request • Quality Assurance -SEO • Accounts Managing • Live Chat Support • BPO I have been through extensive trainings and seminars that helped me. I can handle and manage things under pressure. I am trained in giving excellent service and maintained a delightful way of communicating with them. With this vast experience and range of skills, I am sure that this will make me an able and qualified candidate for your Office vacancy. Should you need any further information regarding our background and qualifications, please do notify me for you to set an interview session with me.

    Associated with: INTERACTIVE Global Partners Unlimited, MetroLinks Solutions, TrexSEO International Agency

    $5.44 /hr
    8,232 hours
    3.93
  10. Joanna Marie Robles

    Joanna Marie Robles

    Client Relations Manager

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 1

    Responsible for managing Team Leaders in a home based call center with a total number of 30 employees. The task includes managing client campaigns including full campaign set up (pulling leads, preparing all systems to be used, selecting and training primary and back up callers) and relationship building (setting up weekly client meetings to review all aspects of the account. On the management side, the job also entitles overseeing accounts managed by Team Leaders to ensure 120% of goals are met in terms of dials and appointments, and that training is in line with associate needs.

    $16.67 /hr
    3,412 hours
    5.00