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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 566 Appointment Setting projects are completed every quarter on Upwork.

566

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

4.25
Last updated: August 1, 2015
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  1. Arleen N.

    Arleen N.

    Japanese Translator JLPT 1, Transcriptionist, Data Entry Specialist

    Philippines - Last active: 06/23/2014 - Tests: 6 - Portfolio: 3

    My 12 years experience in translation includes translations in the fields of automotive manufacturing, disk manufacturing, laws and legal documents and contracts, IT and software development and sales, leisure, travel and tourism, gaming sports, casino, accounting and management and many other more. My core competency and strength as translator lies in the completion of a project in due time and efficient use of appropriate technical terms. I continuously seek background knowledge in various fields for me to have a complete comprehension of what I have to translate and to deliver quality work. I have also gained my skills in transcription, data entry working as assistant to Japanese Expatriates where I developed the value of being goal-oriented. The mantra I use and which is my ultimate goal in every project I take is CLIENT SATISFACTION.

    $11.11 /hr
    117 hours
    4.80
  2. Jun Kevin Flores

    Jun Kevin Flores

    Customer Service Representative/ Phone Support/ Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 1

    For almost 3 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

    $3.00 /hr
    545 hours
    0.00
  3. Joverson Ca-andoy

    Joverson Ca-andoy

    Trainer / Team Leader

    Philippines - Last active: 21 days ago - Tests: 4 - Portfolio: 2

    My career objective is to acquire jobs that require proficiency in written and spoken English and drive the organization that I will be part of towards success. I am currently working as a call center trainer facilitating English proficiency, foundation and product trainings. I have also undergone extensive leadership trainings and train-the-trainer trainings to hone and improve my presentation, facilitation and classroom management skills. I am confident and poised in interacting with individuals at all levels and has the ability to establish rapport with clients.

    $5.00 /hr
    92 hours
    0.00
  4. Julio Guerrero

    Julio Guerrero

    Msc.

    Nicaragua - Last active: 17 days ago - Tests: 9

    Seeking to provide all my knowledge and skills to the benefit of a well established organization that will also allow me to grow professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness. • Good interpersonal relationships. • Seeking to build a long term career. • Fully accountable for all actions. • Superb writing and speaking skills with emphasis on grammar. • Fully bilingual with neutral accent. • Several corporate courses completed including: Managing teams, Creating a good work environment, Dealing with change, Managing Team metrics.

    $5.56 /hr
    1,374 hours
    3.20
  5. Kathryn Hitt

    Kathryn Hitt

    Operations Mgr, Editor, Blogger & Marketing Specialist

    United States - Last active: 2 months ago - Tests: 5 - Portfolio: 1

    Excellent data entry and grammar skills. Extensive customer service experience. Attention to detail. Current employment is a Buyer/Purchasing Agent for 5 years. Previous was Operations Manager for an over 100,000 sq ft retail store. Extensive Administrative Experience and Human Resources, including payroll entry and records keeping. Confidential record keeping experience. I relish fast paced, quick turn projects and am a self starter, self motivated and do not quit until the project is completed. Rate stated below is due to over 20 years experience. It is negotiable depending on the project and whether short or long term.

    $10.00 /hr
    2 hours
    0.00
  6. Lupita Rodriguez

    Lupita Rodriguez

    Certified Public Bookkeeper

    United States - Last active: 12 days ago - Portfolio: 1

    Professional Summary QuickBooks Pro Advisor/Trainer and Small Business and Start-Up Consultant who can evaluate your individual needs to customize your accounting solution for your business, using an incredible tool called QuickBooks. We can setup your business from scratch, or expand on the work you've already started. We can also maintain the project indefinitely, or teach you how to do the work yourself. Since 2005 not only have I used QuickBooks Pro for my clients, but have also set up and trained my client’s on how to use QuickBooks for their businesses. I have been offering my services on a monthly and per project basis and training my clients for over 5+ years. I am a Proactive Freelance Bookkeeper who is dedicated to maintaining accurate and timely financial records my clients; individuals, startups and nonprofits.

    $18.00 /hr
    58 hours
    5.00
  7. Primark Junrei S. Roxas

    Primark Junrei S. Roxas Agency Contractor

    Zendesk Expert | Multitasking CSR | Quality Assurance | Telemarketing

    Philippines - Last active: 1 day ago - Tests: 3 - Portfolio: 5

    I am a Project Manager and a freelancer, I handle various campaigns based in US, AU, UK and Canada. In these challenging times, it is necessary that one should be well-equipped and has a passion for excellence to be able to deliver the quality performance essential in any field of industry. On the other hand, it is equally important to work in an environment where you can develop your full potential and grow professionally where people relations experience can be fully utilized to improve people's satisfaction and service experience in a challenging environment to achieve the corporate goals while reaping the financial rewards. With this objective in mind, I am presenting to you my professional experience for your evaluation to be considered in your office firm. Here are some of my skills: • Efficient “People, Production and Service Management" • Systematized “Office administration and organization" • Proficient “Computer Literacy" • Quality-assured “Research /Data Gathering Implementation" • Excellent customer service satisfaction • Data entry, Order processing • Telemarketing/CSR both Inbound and outbound • Appointment setting • Email Handling for refund request • Quality Assurance -SEO • Accounts Managing • Live Chat Support • BPO I have been through extensive trainings and seminars that helped me. I can handle and manage things under pressure. I am trained in giving excellent service and maintained a delightful way of communicating with them. With this vast experience and range of skills, I am sure that this will make me an able and qualified candidate for your Office vacancy. Should you need any further information regarding our background and qualifications, please do notify me for you to set an interview session with me.

    Associated with: INTERACTIVE Global Partners Unlimited, MetroLinks Solutions, TrexSEO International Agency

    $5.44 /hr
    8,248 hours
    3.93
  8. Maria Elizabeth Jabonillo

    Maria Elizabeth Jabonillo

    Recruitment Specialist

    Philippines - Last active: 7 days ago - Tests: 3 - Portfolio: 4

    For the last 7 years or more, I have been in different industries, practicing my profession and trying out new things. I have been a bookkeeper, a very challenging job, and I was able to enhance my accounting skills, dealing with real problems that are far different from what I studied. I have also worked as a call center agent. Not only did I enhance my English-speaking skills, I was also able to learn more from it. I have faced with customers' tough problems and was able to find solutions to it all. Currently, I am a copyeditor/proofreader. I am more knowledgeable when it comes to grammar correction, syntax correction, etc. I can say that I have now acquired more skills than I ever needed. Skills that will stay with me wherever I go. On the other hand, my focus is both on proofreading/copyediting and customer service support (phone/chat/email). However, I want to try new skills like data entry, writing, spinning articles, etc., to challenge my capacity and capability and to enhance my knowledge as well. I can also do accounting/bookkeeping to broaden my skills more on those fields.

    $6.00 /hr
    535 hours
    4.88
  9. Mayshell M.

    Mayshell M.

    Real Estate VA Professional and Data Entry Specialist

    Philippines - Last active: 1 day ago - Tests: 17 - Portfolio: 2

    My objective it to provide customers with quality and positive results. I have experienced working in a goal-oriented company. My good communication skill both in oral and verbal will be a perfect contribution to a fast growing company. I am also a very DETAIL- ORIENTED individual which can help a lot to succeed in my endeavors.

    $3.50 /hr
    7,923 hours
    4.37
  10. Jay Juaman

    Jay Juaman

    HR/Admin Support/Appointment Setter/Research/Data Entry

    Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 1

    To impart my skills and abilities that I have earned during my previous years working as a Project Manager/ Operations Supervisor and Business Manager. To enhance my skills and abilities on different fields as well as to learn new things to add up on my skills set. I work with precision and dedication making most of the projects I handled successful.

    $8.00 /hr
    5,525 hours
    4.60