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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 535 Appointment Setting projects are completed every quarter on Upwork.


Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

Last updated: October 1, 2015
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Arleen N.

Arleen N.

Japanese Translator JLPT 1, Transcriptionist, Data Entry Specialist

Philippines - Tests: 6 - Portfolio: 3

My 12 years experience in translation includes translations in the fields of automotive manufacturing, disk manufacturing, laws and legal documents and contracts, IT and software development and sales, leisure, travel and tourism, gaming sports, casino, accounting and management and many other more. My core competency and strength as translator lies in the completion of a project in due time and efficient use of appropriate technical terms. I continuously seek background knowledge in various fields for me to have a complete comprehension of what I have to translate and to deliver quality work. I have also gained my skills in transcription, data entry working as assistant to Japanese Expatriates where I developed the value of being goal-oriented. The mantra I use and which is my ultimate goal in every project I take is CLIENT SATISFACTION.

72% Job Success
$11.11 /hr
117 hours

Jun Kevin Flores

Jun Kevin Flores

Customer Service Representative/ Phone Support/ Virtual Assistant

Philippines - Tests: 3 - Portfolio: 1

For almost 4 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

$3.00 /hr
796 hours

Robertson Mancho

Robertson Mancho Agency Contractor

Appointment Setter - Outbound/Inbound - Data Entry - IT - Networking

Philippines - Tests: 2

Over the last 4 months, I was involved with both Outbound and inbound accounts offering different services that the client offers, mostly sales. I joined oDesk because it offers flexibility that I need right now, having relocated away from the Metro. My competencies are centered to Sales and Marketing, Customer Service and Client Management. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge. I currently experience computer skills because I am operating internet cafe making a total of 30 seats.


$4.44 /hr
167 hours

Julio Guerrero

Julio Guerrero


Nicaragua - Tests: 9

Seeking to provide all my knowledge and skills to the benefit of a well established organization that will also allow me to grow professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness. • Good interpersonal relationships. • Seeking to build a long term career. • Fully accountable for all actions. • Superb writing and speaking skills with emphasis on grammar. • Fully bilingual with neutral accent. • Several corporate courses completed including: Managing teams, Creating a good work environment, Dealing with change, Managing Team metrics.

100% Job Success
$5.56 /hr
1,374 hours

Rizzi B.

Rizzi B.

Customer Service and Sales Representative, Data Entry , Chat Support,

Philippines - Tests: 1

TRY ME!! Each assignment is an opportunity for me, which give me a chance to share my talents and skills. I'm a full time freelancer who works to a state of perfection to achieve my employer's trust and satisfaction.

$3.00 /hr
0 hours

Shanna S.

Shanna S.

Customer Service Agent

United States

I am seeking to leverage my experience in a Customer Service position. I am a highly capable and accomplished administrative professional with about 8 years experience in customer service and support within an office setting. My background, as well as my ability to learn quickly and apply my knowledge effectively would enable me play a valuable role in a professional environment. I consider my self to be highly motivated and a self-starter. My knowledge of computer applications, administrative, and Distribution, together with my ability to work independently and efficiently make a perfect choice for a customer service or support position.

$5.00 /hr
8 hours

Maria Elizabeth Jabonillo

Maria Elizabeth Jabonillo

Recruitment Specialist

Philippines - Tests: 3 - Portfolio: 4

For the last 7 years or more, I have been in different industries, practicing my profession and trying out new things. I have been a bookkeeper, a very challenging job, and I was able to enhance my accounting skills, dealing with real problems that are far different from what I studied. I have also worked as a call center agent. Not only did I enhance my English-speaking skills, I was also able to learn more from it. I have faced with customers' tough problems and was able to find solutions to it all. Currently, I am a copyeditor/proofreader. I am more knowledgeable when it comes to grammar correction, syntax correction, etc. I can say that I have now acquired more skills than I ever needed. Skills that will stay with me wherever I go. On the other hand, my focus is both on proofreading/copyediting and customer service support (phone/chat/email). However, I want to try new skills like data entry, writing, spinning articles, etc., to challenge my capacity and capability and to enhance my knowledge as well. I can also do accounting/bookkeeping to broaden my skills more on those fields.

100% Job Success
$6.00 /hr
535 hours

Mayshell M.

Mayshell M.

Real Estate VA Professional and Data Entry Specialist

Philippines - Tests: 17 - Portfolio: 2

My objective it to provide customers with quality and positive results. I have experienced working in a goal-oriented company. My good communication skill both in oral and verbal will be a perfect contribution to a fast growing company. I am also a very DETAIL- ORIENTED individual which can help a lot to succeed in my endeavors.

73% Job Success
$3.50 /hr
8,272 hours

Terry Musalia

Terry Musalia

Customer service/Research professional

Kenya - Tests: 2 - Portfolio: 1

I acquired a Diploma in Air Cargo then proceeded to work as a customer service agent at a Swissport cargo services.During my stay at the company I had the opportunity to gain a diverse set of skills.My main roles in Customer Service were, notifying consignees or agents of arrival of their shipment,data entry of imports document into governments tax system,typing of Air waybill,preparation of clearing and forwarding documents,placing and answering calls,email response and trained new interns in this department. In the Statistics department my work entailed,amendments of incorrect data entry into the government's tax system,updating the agents contact database,preparation of airlines monthly reports according to service level agreements,stores management,stationery requisition and updating the company's international database with reference with airline reports for billing. I also had the opportunity to work for I hub research where my main role was to monitor hate speech online and post the findings into a Google doc spreadsheet. It involved going through Facebook,Twitter,mainstream media,blogs and forums.I believe that these experiences have equipped me to become accurate,precise and very disciplined with sensitive work.

100% Job Success
$4.00 /hr
86 hours