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Operations Management Job Cost Overview

Typical total cost of Upwork Operations Management projects based on completed and fixed-price jobs.

Upwork Operations Management Jobs Completed Quarterly

On average, 8 Operations Management projects are completed every quarter on Upwork.

8

Time to Complete Upwork Operations Management Jobs

Time needed to complete a Operations Management project on Upwork.

Average Operations Management Freelancer Feedback Score

Operations Management Upwork freelancers typically receive a client rating of 4.53.

4.53
Last updated: August 1, 2015

Popular Operations Management Searches

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  1. Michelle Decker

    Michelle Decker

    Customer Experience/Support Director

    United States - Tests: 9

    *Please see me featured in the Upwork, Happy Customers, Successful Companies ebook, on page 19: https://pages.upwork.com/rs/elance/images/Happy-Customers-Succesful-Companies-Ebook.pdf?mkt_tok=3RkMMJWWfF9wsRokuKjAZKXonjHpfsX%2F6%2BgrW6%2BwlMI%2F0ER3fOvrPUfGjI4ATsZgI%2BSLDwEYGJlv6SgFT7HNMbJr1rgOUhM%3D With nearly 15 combined years of experience in customer support, recruiting and operations/project management, I feel well equipped to handle any challenge that may come my way. I invest myself passionately and wholeheartedly in all of the business ventures that I have the opportunity to be a part of, with the motto that, if I don't immediately possess the right answer, I have the resources to find it. As a naturally empathetic person with a solutions-oriented attitude, I am able to relate to both customers and team members alike, allowing them to feel comfortable and understood, and to address any concerns with the best possible resolution for all parties involved. I am known for my exemplary work ethics and dedication, insightful perspectives, superior communication strategies, keen eye for trends and details, and excellence in customer care. I am proficient in all Microsoft applications, Zendesk, Mailchimp, and a variety of other applications, and as a rapid and self-led learner, am able to efficiently learn new systems with minimal instruction. In addition, I consider myself an expert in building and maintaining healthy business relationships and an all around operations support expert! Allow me to make your business my biggest passion!

    Groups: Pro Customer Service

    $25.56 /hr
    6,018 hours
    5.00
  2. Muhammad Mustafa

    Muhammad Mustafa

    Project & Product Manager | Ecommerce Consultant

    Egypt - Tests: 6 - Portfolio: 2

    Over the years I have developed an extensive experience in a wide variety of fields, what started in 2001 as a passion with web design, has since turned to be -as it seems!- a long journey with IT & Management. I easily learn new stuff and adapt with new technologies, below is NOT all what I know and can do, but the ones I am passionate about the most! My areas of experiences includes but not limited to: - Software Project Management - Web Development - Web Design - Software Testing & Quality Assurance - Ecommerce - Internet Marketing - Recruitment - Customer Service - English/Arabic Translation - Content Writing & Management

    $25.00 /hr
    2,088 hours
    5.00
  3. Irene DeLaGarza

    Irene DeLaGarza

    Technical Writer | Industrial Engineer | Operations Manager

    United States - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. Expert in documenting process manuals, business processes, standard operating procedures and user guides. * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Operations and Team Management * Chargeback and Dispute Management * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration * Regression Testing I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    3,462 hours
    4.95
  4. Mary Abigail Luna

    Mary Abigail Luna

    Operations & Project Manager / Client Budget Manager / Office Manager

    Philippines - Tests: 11 - Portfolio: 10

    I started my career in a Business Process Outsourcing (call center) company, working B2B Collections for a top USA-based company. Telephone and email where the mediums used for collections. My duties as a collector included daily reporting, skip tracing, account reconciliation and account monitoring on top of collections. Systems included a CRM and a web-pased payment processing system. While there, I trained for a Professional Accounts Collection Course run by T.R.Paulsen and Associates and was certified in 2010. I stayed on with the company until June of 2012. Some of my notable skills are the ability to work either independently or in a team environment, average typing speed of 62 wpm with 97% accuracy, knowledge in skip tracing techniques, customer-centricity and an excellent handle on the English language; to name a few.

    $20.00 /hr
    977 hours
    4.42
  5. Andrie James Lim

    Andrie James Lim Agency Contractor

    Odesk CertRecruiter,Cust Support Manager, Project & Operations Manager

    Philippines - Tests: 11

    Andrie has been in the outsourcing and off-shoring industry for more than 10 years of with exposure to vast and various industries in travel, telecommunications, Web and IT among others. As an Operations and Project Manager for various start ups and well known global brands and companies, he is widely exposed and has been working with people from different geographies from around the globe. He is also into process management and focuses on process improvement with Six Sigma background under his belt. Since 2010, he has been a project and operations manager consultant and support for various companies around the globe. He handles a wide range of facets across projects and operations from people management, recruitment, process management and improvement, finance/budgeting, client communication and management among others.

    Associated with: CMS Outsourcing Agency

    $20.00 /hr
    12,037 hours
    4.70
  6. Roland Votacion

    Roland Votacion Agency Contractor

    Team, Operations, Project and Hiring Manager

    Philippines - Tests: 4

    I have solid experience as Business Operations & Project Manager, SEO Manager, Social Media Manager, Recruitment Specialist (Recruiter), Senior Researcher, Real Estate Consultant, Virtual/Personal Assistant, and Educator. I am a multi-talented contractor and investor, flexible team player with a goal-oriented attitude and determination to go for the extra mile, disciplined and reliable, organized and detail-oriented. I am the owner and founder of AllisWell Outsourcing, a Philippine-based outsourcing agency, providing dedicated remote professionals that are fully committed to work directly for the success of your business. Our expertise include: Project Management, Virtual/Personal Assistance (VA/PA), SEO, Research, Social Media Marketing & Management, E-commerce, Article Writing, Data Entry and other Administrative Support Tasks. Technical Skills: Solve360 Asana Atlassian Confluence Basecamp Project Bubble Slack Trello Hootsuite

    Associated with: Creative Media Philippines, AllisWell Outsourcing

    $16.67 /hr
    6,711 hours
    4.85
  7. Valeria Timofeeva

    Valeria Timofeeva

    Project Manager, Team Leader, Business Analytic

    Ukraine - Tests: 5 - Portfolio: 2

    I help both sole entrepreneurs and companies all around the world to transit their business processes into outsourcing field. A solid experience of more than 8 years allows me to build a remote team from scratch, which includes: Performing full-cycle recruiting process - search/interview/hire freelancers. Organizing consistent environment for the most efficient collaboration inside of the team. Cooperation with specialists targeted to avoid issues and provide better work conditions. Monitoring project development phases and direct duties to employees. Achieving the highest service level in terms of minimizing cost and time resources. Challenging, but not condemning - I provide also accountability partner coaching sessions. Stimulate you to live with integrity, to set and achieve desired goals. Motivated and passionate person who used to make the most out of my life - I always bring it to any work environment. My expertise: Outsourcing Consulting Coaching Sessions Project Management Team Leadership Stuff Supervising Employee Training Business Analytics Strategy Development Inbound Marketing Internet Research Technical Translation Tools: CMS - WordPress, Shopify, Squarespace PMS - Asana, JIRA, Basecamp, Bantam Live, Glip, Jobvite, Litmos, Trello, TeamLab, Tom's Planner, MinuteDock, Slack SMM - GoodAudience, SocialOomph, Buffer, Hootsuite, BuzzSumo, Filtr8, Content Gems, Swayy, LinkedIn Autopilot, Ruzzit, Edgar Email-marketing - MailChimp, Active Campaigns, Revue

    Groups: Pro Customer Service

    $16.67 /hr
    5,163 hours
    4.04
  8. Jelena J.

    Jelena J. Agency Contractor

    Marketing specialist, Project Manager, Recruiter and Virtual Assistant

    Greece - Tests: 5 - Portfolio: 4

    I had experience as Marketing Manager and Project Manager in many international companies with different product portfolios (software, event, publishing, medical devices and life coaching industry) where I had chance to participate in whole marketing process (branding/rebranding), marketing analysis, developing of marketing strategy with appropriate marketing mix action plan for optimal brand positioning and awareness. Also, I was involved in intensive event marketing management, old-fashion ATL, BTL were combined with intensive PR and internet marketing, so we could have efficient brand communication through different channels. Today, I am more oriented on internet marketing benefits through E-mail marketing campaigns and support of corporate identity through Social Media resources. I am suitable candidate because I am a dedicated professional passionate about holistic marketing approaches, able to coordinate the team activity being a team player, providing multitasking, valuating of priorities with strong personal initiative, hands-on mentality with experience in different international environments and fast adaptation in new business frames. I was performing activities as Virtual Personal Assistant of CEO, following and updating his calendar (MS Outlook, Google Apps), as well as calendar and projects tracking of team members (Programmers and Graphic Designers). Also I was doing HR Management, providing CRM support to the company customers and following the company expenses with our accounting agency. Indeed I was running whole office by monitoring all elements of one efficient business. Simply, I am ready to offer the best of myself, learn new things, so we can grow together. Win-win is my strategy. I believe that achievement of professional goals and self-actualization are only possible if our personal values and believes are meeting each other with mission and vision of company where we are working. “It’s not my work. It is my passion”.

    Associated with: Solution Associates Agency

    $20.00 /hr
    2,133 hours
    4.99
  9. Inna D.

    Inna D.

    Project & Team Manager / Marketer / Writer

    Ukraine - Tests: 8 - Portfolio: 3

    Being an optimist with earnest and brisk life attitude, I have my priorities set on formulating goals and their further accomplishment. Personal and professional development became my second nature. However rich my previously gained proficiency and cognizance is, I always have my mind open for new knowledges and challenges. If I had to sum up with three words my vocational intentions, they would be marketing, journalism and fashion. I graduated university with economic diploma, major in marketing. Also, I am quite experienced in advertising, social networking and management. Now I aim to develop myself further within aforementioned or similar business areas and build on the success I have already made. Thanks for reading!

    $13.89 /hr
    1,207 hours
    4.81
  10. Henrry Gonzalez

    Henrry Gonzalez

    Operations Manager

    Nicaragua - Tests: 9

    Have more than 10 years experience in the highly competitive business process outsource industry. Tenure marked by regular upward mobility defined by promotions, consistently meeting and surpassing goals. Always a team player, more recent positions marked by leadership roles. Positions included responsibility for collection, customer service, sales, and problem resolution. Have strong desire to remain within the industry.

    $8.90 /hr
    2,951 hours
    4.70