Process improvement Freelancers

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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 12 Process improvement projects are completed every quarter on Upwork.

12

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.74.

4.74
Last updated: May 1, 2015

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  1. Irene victoria D.

    Irene victoria D.

    Technical Writer | Operations Manager

    United States - Last active: 2 days ago - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. * Operations and Team Management * Chargeback and Dispute Management * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    2,950 hours
    5.00
  2. Supraja Subburaj

    Supraja Subburaj

    Consultant / Project Mgr /Operations Mgr / Market Research / Biz Plans

    India - Last active: 3 days ago - Tests: 7

    I get a kick out of solving problems and shaping new businesses. It's one of the key reasons I quit the corporate world and set up my own small business consulting company. The more complex the problem, the more interesting it is and the more gratifying it is to solve. If you have a business problem that is hampering your ability to generate more revenue, streamline your operating costs, not bringing in as many customers as you'd like or isn't positively impacting your brand, then we should talk. I will work with you to understand your issue, partner with you to determine the best possible solution and work with you in implementing the solution. Helping small businesses and entrepreneurs accomplish what they set out to do is a passion that has not petered out in the many years I have been consulting. If anything, it has grown stronger with more success. Having a brilliant business idea and setting up a business around it are two very different things. One needs creativity, passion and critical thinking while the other requires discipline, follow-through, pragmatism, innovation and systematic implementation. I understand this very well and I can work with you to establish an organization and business that is set for long term sustainability. As an entrepreneur and consultant, I learn as much from my client and they do from me, and I apply what I've learnt on future projects. Over time, this has helped me become a better consultant and develop knowledge and skill across a wide range of industries. I work collaboratively; I simply do not believe in working any other way. My focus areas: 1. Business Planning and Market Research - I provide business planning and market research services for a wide range of budgets depending on the needs of the client. 2. Sales, Marketing and Business Development - Right from strategy development to the creation of sales and marketing collateral, implementation and project management of sales and marketing plans, I provide end-to-end services. 3. Business Process Design/Improvement/Reengineering - Whether you want to establish business processes for your new company or are looking to streamline and improve your business processes, I can work with you in developing robust and sustainable processes for your business. 4. Quality Management (Lean Six Sigma, ISO 9001) - Are you looking to implement a Lean Six Sigma improvement project or get consulting support to prepare for your ISO 9001 audit? I can help. 5. E-Business Management/E-Commerce (Non-IT) - Whether you have an existing e-commerce business that you want to scale up or you're setting one up from scratch, my experience in setting up a wide range of e-commerce businesses will add value. 7. Project Management - Whatever your business landscape, my extensive project management experience will make sure that your project runs smoothly, on time and within budget. I am very comfortable managing virtual teams and managing freelancers. I've delivered over ten successful projects in the last year alone. 8. Learning Strategy and Instructional Design - Whether you're looking to get expert opinion on the effectiveness of your training curriculum or want to develop a framework for trainer effectiveness, my experience heading training functions of large global corporations will come in handy. Right from developing content for ILT to delivering training programs, you will find a partner for all your training needs here. Industry Experience: 1. Publishing - I know the ins and outs of Amazon, Nook and other POD and e-book publishing platforms. I know what it takes to run a successful publishing business. 2. International Trade 3. Contact Center Operations - Having managed various contact centers throughout my career, I have in depth knowledge of how to set up, manage and scale any contact center operation. 4. Financial Services 5 - E-Commerce

    $55.56 /hr
    450 hours
    5.00
  3. Marc B.

    Marc B.

    Sr. IT/Software Development (Project) Management

    Italy - Last active: 1 day ago - Tests: 10

    - Sr. QA Engineer - Sr. Project / Program Manager / Scrum Master - Sr. Business Consultant After years of experience in Management in both the Software Development and IT industry, I want to expand my horizon at my level of expertise. I'm more geared towards management of technical staff and/or projects. In this setting I have experience in a lot of different specialties (QA, Customer Support, Web Development, Development, IT, Production, Client Management, and others). I'm comfortable in a lot of environments, but I like to be able to use my own management style that is more aimed in managing through positive experiences, openness and coaching and training. I'm definitely not a supporter/believer of managing with an iron fist. My main aim is always to create a positive and productive environment in which people can feel happy and flourish, as opposed to being stressed and strained. I learn quickly and I'm flexible and precise in my work. I have experience with multiple cultures and am a good communicator. For details on my experience, see my LinkedIn profile at: http://it.linkedin.com/pub/marc-baas/19/825/96b/

    $50.00 /hr
    5,314 hours
    5.00
  4. Muhammad Ali Awais Khan

    Muhammad Ali Awais Khan Agency Contractor

    Expert in Accounting, Xero and Quickbooks etc

    Pakistan - Last active: 1 day ago - Tests: 7 - Portfolio: 2

    My objective is to provide high quality services to my clients in the fields of Accounting, Bookkeeping, Finance , Tax, Corporate, HR and other support management tasks at international level in order to earn good repute internationally among professional accountants and after consistent struggle and hard work of 7 years I have earned the status of top rated professional accountant at odesk and now I would work even hard to hold this status.

    Associated with: BestExpertProviders

    $35.00 /hr
    11,928 hours
    4.78
  5. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Agency Manager / Software Engineer

    Philippines - Last active: 2 months ago - Tests: 3 - Portfolio: 1

    An Agency Manager and Financial Consultant at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. My past working experience is with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., with mastery in Objective C, XCode, Mac OS, Ubuntu and Fedora distributions, BASH, and Perl scripting, respectively. Through concurrent experience with HardShop Labs, LLC, I have timely and time-tested experience in technical, management, staff, and business leadership of SEO practitioners that deliver Quality Backlink Building and Article Writing. I also have highly-competent skills in PHP, HTML, MySQL, and Site Administration.

    Associated with: Deethur Outsource

    $35.00 /hr
    1,272 hours
    5.00
  6. Marjorie N.

    Marjorie N.

    Xero, Quickbooks, Quicken, MYOB, Bookkeeping, Accounting, GST, BAS

    Philippines - Last active: 2 days ago - Tests: 14 - Portfolio: 9

    Experienced Accounting professional offering 14 years solid experience in Accounting, Bookkeeping, Auditing, Payroll, Financial Management, Budgeting and Forecasting, Accounts Receivable, Accounts Payable and Process Improvement. I am competently qualified and superbly experienced with QuickBooks and Xero. I have advanced skills with Quicken, MYOB, Wave and Freshbooks. I can fulfill immediate and temporary needs such as fixing bookkeeping errors, rectifying files that had been severely mishandled by previous bookkeepers, migrate data files from other accounting system or start a new file for you. I also have capabilities in directing a team as well as simultaneously coordinating projects in different locations. I am an excellent problem solver with strong communication skills and ability to deliver results both independently and in a team environment.

    $16.00 /hr
    4,523 hours
    4.59
  7. Chip J.

    Chip J.

    MBA, PMP, Coach, Mentor

    United States - Last active: 24 days ago - Tests: 4

    Do you want the freedom to spend more time with family and friends? Travel the world? Live spontaneously? Imagine walking doing a hand stand on the Eiffel Tower, hiking Machu Pichu, swimming in the Glapagos, climbing a Mayan Temple, swimming with sharks, seeing Stonehenge or the Leaning Tower of Pisa. Perhaps go snorkeling Hawai or simply watch the sun set from your favorite place in the world. Together we can realize your full potential by my service offering: consultation, analytical, management and technical services which will increase margins and bolster your performance. In a nut-shell, I help make things happen and dreams come true. My experiences with business development, government consulting, and the private sector will help you to transition to a career and life you love. Together, we will work closely to understand your exact needs, goals and ambitions. Together, we will discuss the situation and brainstorm potential scenarios until we narrow the field to a working solution. If you require ongoing support, I will be there for you when the time comes to review progress and suggest/implement tweaks as your path or details change. Helping people achieve life and business goals is a passion. I have personally earned a lifestyle which has taken me around the world and experience things most will only see in a magazine or television. It is my purpose and goal to help others create a situation for themselves, where they too have this opportunity to live out loud. During the interview process, I will listen carefully to your concerns and weighing all options and action plans before moving forward. I am not looking for a 'job' as much as long term partners. As much as you will interview me, I will interview the situation and will only accept contracts where I believe the client will ultimately be successful. My schedule is purposefully left fluid as much as possible to accommodate client deadlines, the beach and sanity. We are most productive when we are energetic and full of life. I can help you create a similar situation for yourself. Chip is a well respected and very experienced Change Management Professional, specializing in supporting businesses through changes and effectively managing the impact of the change upon the people within the business. He has been delivering successful projects in organizational change, development and effectiveness for almost 20 years and is noted for developing targeting, insightful and influential multi level communications to facilitate successful change. His work with strategic human resources develops positive transformational impacts across a breadth of HR deliverables, including recruitment, succession planning, learning and organizational development and competency based framework integration for performance, development and talent acquisition approaches. He is a certified lean six sigma black belt, certified in design for six sigma and operational excellence and has delivered on many business improvement and re-engineering projects. Additionally he is a certified project, program and portfolio manager also. PMP and PgMP Chip understands the need to get the best from technology in the workplace and appreciates the need to get the right physical environment to help a smooth business transition. Chip is the President/Founder of the Positive Change Institute (http://www.positivechangeinstitute.co/) and keen to develop the future integration of the practice of change management through his writings, speaking and other public engagements Due to confidentiality reasons, previous business relationships will not be displayed on a public profile. Please do not ask for samples of business, marketing or strategy plans as these files are critical to the survival of a company, could violate NDA's, unduly expose IP rights and open the doors for legal action. You should expect the same level of respect and confidentiality from me. If you are serious about taking the next step. If you honestly have a burning desire and are ready to do whatever it takes... we need to talk. Coaching & Consulting on a 'as needed' basis and fee is determined on work effort and level of experience needed for the situation. 10% discount for military veteran of any country. I have been fortunate enough to work with serious clients on oDesk who appreciate value and have grown multimillion dollar companies. I hope to continue this trend and look forward to contributing to like minded and successful business owners who understand what it takes to live the dream.

    $120.00 /hr
    0 hours
    5.00
  8. Regina Gue

    Regina Gue Agency Contractor

    Result Driven and Customer Focused Administrative Support

    Philippines - Last active: 2 days ago - Tests: 16 - Portfolio: 3

    Am passionate about providing efficient business solutions to my clients. Dependable and proficient in data entry and database management functions, I also boast to be a quick learner who's very result oriented. I love learning new things; research work appeals much to me. On top of that, I also love information gathering, data mining and playing with numbers; as a by product , presentation is also one of my strong points - . Formal employment wise, I have had approximately 10 years with the customer service industry and I find joy in making situations better for the people I work with. I have had experience with continuous improvement and it's one of the skills that I've built with the people I've worked with. Never be satisfied with status quo as your competitors will definitely gain a lead on you - I don't want to end up saying "Who Moved My Cheese?" Should there be projects involving learning, growth and improvement, let's talk. :)

    Associated with: Brilliant Solutions, Ferrero

    $9.00 /hr
    4,781 hours
    4.88
  9. Fanny Nathaniel

    Fanny Nathaniel Agency Contractor

    Facebook Ads Expert (Assess, Strategise, Implement & Manage)

    India - Last active: 2 days ago - Tests: 10 - Portfolio: 6

    Revelling in the best conversion rate I've had so far: 71.24% in a lead generation campaign that I launched on Facebook for my client 2 days ago (14Oct2014)!. I've increased the budget and I'm excited to see where this is going to take us :-) Update 31Oct2014: It's still holding between 69-70% conversion rate, tweaked the targeting, hiked the budget and keeping fingers crossed! Update 27Jan2015: Crossed a whopping 20,000 conversions in 3 months! Conversion Rate steady at around 50%. Update 3March2015: 25,000 leads in 18 weeks & counting! Conversion Rate holding around 50% with constant tweaks to audience, budget, ad copy, etc. 30March2015: I seem to have also hit the perfect balance for another client's lead generation campaign that gave us a CTR of 24.67% for just $27.63 (Cost per click: $0.02 - 1724 clicks in just 3 days). Although I have to admit that I haven't seen anything remotely close to this conversion rate, I strongly believe that of all internet marketing efforts, Facebook Advertising truly offers value for your money but only if your advertising campaigns are managed well. That's where I come in. So, if you are sitting on the fence about FB advertising as you just don't have the time or the right people to take the learning curve, you should seriously consider hiring me to get your targeted advertising off the ground. If you've already tasted how good FB advertising can be for your business, you should hire me to keep it flying high. Or if you are on the verge of giving up as you are just not able to figure out FB's idiosyncrasies, you could let me have a look at your ad campaigns and your landing pages to see if there's something you haven't tried yet. I have been managing Facebook advertising for clients since December 2013 and find it very rewarding both for my clients and for me! I have tried and tested several ads and campaigns and have created reporting systems that make some sense of Facebook's confusing reports. I've attended several webinars by experts and brainstormed a few. I maintain a close eye on ad/campaign performance and create new ads or edit existing ads according to audience reactions. I'm really good at creating landing pages that convert. I use Unbounce and LeadPages. I work well with design and development teams. I keep my finger on the pulse of what's happening so I'm usually full of new ideas on how to make campaigns better and laser focused on conversions. I have more than 20 years experience in managing projects, organising and simplifying complicated processes, creating appropriate documentation to capture important data, hiring staff, writing and editing content, transcribing audio clips, creating presentations, web research, etc. I worked as a personal assistant to top management in 4 different organisations (Calcutta Jute Industries, Growmore Business Associates, Maranatha Charitable Organisation, Willingdon Hospital) over a period of ten years (1988 to 1998) which included extensive administrative work involving independent decision-making and business correspondence. I also ran a small business for 12 years (1996 to 2008). I simultaneously worked in the field of clinical research as a freelance clinical trials coordinator in several hospitals in Chennai, India, which involved considerable documentation, data entry and compilation, independent correspondence, etc. Both these fields involved extensive data entry and database management. I have since headed a clinical research site management organisation, Merit Medical and Allied Sciences Pvt. Ltd. in Chennai as the CEO from 2007 to 2009. As it was a start up, I did everything that is required to set up the organisation from finding the right location, hiring the right staff, interacting with clients, putting together business proposals to setting up processes and documentation. In January 2010, I broke a leg in a road accident and this kept me confined to bed for a few months when I discovered working online through oDesk. There has been no turning back since then. It has been an awesome experience the last five years, working with clients from all over the world and I wouldn't exchange this for anything else!

    Associated with: Competent Solutions, Competent Solutions

    $50.00 /hr
    5,877 hours
    4.79
  10. Muhammad armaghan K.

    Muhammad armaghan K. Agency Contractor

    CFO | Consultant | Financial Analyst |Accountant | Auditor |Bookkeeper

    Pakistan - Last active: 21 days ago - Tests: 7 - Portfolio: 14

    Actions speak louder than words. My diversified experience and portfolio depicts my polished skills and capabilities which can take your business to new heights. I have Integrity, ethical touchstone and a genuine concern for those who are affected by the actions I take and the decisions I make. I see my role as one who sets standards, serves as a role model and insist on accountability. I believe in business where ethics, morality and transparency are important. My services include but are not limited to the following: • Business Consultancy • Financial Reporting ( Annual, Semi-Annual , monthly reporting According to I.F.R.S ) • Cash Flow Management ( Analyzing and Forecasting cash flow According to I.A.S -7) • Ratio Analysis • Reconciliation of bank Statement • Lease Accounting and management According to I.A.S -17 • Partnership Accounting • Debtor and Creditor management (Accounts Receivable and Payable ledger Management ) • Borrowing cost capitalization According to I.A.S-23 • Accounting policies ,Revenue ,Depreciation ,Impairments • Audit Sampling • Establishing Standard Operating Practices (SOPs) / Policies of the company. • Evaluation of controls to assess risks • Evaluation of Internal controls over financial reporting Core Values: My Clients As my first Priority Excellence In everything I do Integrity In all my dealings Respect For my clients

    Associated with: FinanskЎ

    $20.00 /hr
    34 hours
    5.00