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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.


Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.67.

Last updated: October 1, 2015

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Chuvasco Cruz

Chuvasco Cruz

SMM / Project Manager / Recruiter / Researcher / Team Leader

Philippines - Tests: 12

Dedicated and technically skilled business professional with a versatile administrative support skill, set and developed through experience as a Project and Process Officer, Team Development Leader and a CSR. Excel in resolving employee / employer challenges with innovative solutions, system and process improvements proven to increase efficiency and customer satisfaction. Offer advance Project Management skills for both Support and Operations and to all Project Campaigns. Specialized in Call Center Operations Management, Recruitment and Business Consultancy Services.

64% Job Success
$6.00 /hr
3,937 hours

Arthur Jhon Alipante

Arthur Jhon Alipante Agency Contractor

Sales and Support Agency Manager

Philippines - Tests: 3 - Portfolio: 1

I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

Groups: Pro Customer Service

Associated with: Spring Events and Productions Group Inc.

$20.00 /hr
1,272 hours

Gigi Geronimo

Gigi Geronimo

Experienced Operations and Management Executive

Philippines - Tests: 7

Making a Difference by Challenging Teams, Driving Change and Fostering Innovation. I am a results oriented Director level Executive with over 25 years proven results in operations management. I have the ability to drive operating plans, major projects, programs and initiatives from planning to producing significant bottom line results. A seasoned change agent who creates and delivers a clear vision, I have very solid record on instilling team culture and igniting competitive drive. I also have significant experience and success in leading, managing and continually developing superior business teams.

$50.00 /hr
0 hours

Elizabeth C.

Elizabeth C.


Philippines - Tests: 1 - Portfolio: 6

CAREER SUMMARY * A total of 16.5 years of professional experience in food production & services. Twelve (12) years in operations, 1 year in Training Department and 3.5 years in Human Resources Employee Relations * Handled several positions ranging from management, sales, marketing, training, human relations, and logistics. Gained an expertise in time management, training systems, creating training guidelines & procedure for operation, orientation, employee relations, procurement, documentation, scheduling, financial analysis, budgeting, planning, sales building activities, cash handling, inventory and statistical management * Key accomplishments are primarily on process improvements towards increasing efficiency. With proven skills in managing people and enabling teams to meet its Key Performance Indicators (KPIs) * Able to provide Total Customer and Partner Satisfaction or exceeds their expectation of quality, service, cleanliness and value * Knowledgeable in the use of computer applications in MS Office. Practices situational leadership, is noted as a problem solver manager and driven to deliver excellent results

$22.22 /hr
0 hours

Irene DeLaGarza

Irene DeLaGarza

Technical Writer | Industrial Engineer | Operations Manager

United States - Tests: 9 - Portfolio: 1

Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. Expert in documenting process manuals, business processes, standard operating procedures and user guides. * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Operations and Team Management * Chargeback and Dispute Management * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration * Regression Testing I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

91% Job Success
$36.67 /hr
3,663 hours

Chetali J.

Chetali J.

Financial Advisor / HR Manager / Administration Manager / Project Mgmt

India - Tests: 3 - Portfolio: 2

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of Finance. I have an experience of more than 7 years in financial accounting, Hr Management and Administration Management. During the last years I have directed strategic positions with high responsibility. I am a proactive, energetic, hands on executive with strengths in direction, strategic planning, problem solving, negotiations, results oriented, team building and people development. Skills that coupled with my communication abilities, versatility and adaptability allowed me to successfully perform in miscellaneous markets and scenarios getting profitable outputs. Expertise developing profitable partnerships and forging global strategies alliances; with a strong track record of bottom-line responsibilities for new business, foreign trade, and marketing strategies. Proficiency in identifying untapped markets and business opportunities both nationally and internationally. I thrive in fast paced, deadline-driven environments. I am a results-oriented manager, with the ability to prioritize time sensitive projects and a successful background working closely with others in order to show achievable results on time. Passion for business, superb communication skills, close relationships with most important companies, solid negotiation and decision making capabilities and a vast business experience, plus a proven knowledge in global markets are my best credentials to face successfully this job´s challenge. I am convinced that my keen business insight and in-depth knowledge of improving business operations while leading strategic planning activities will enable me to achieve your most demanding expectations. Added to this, a transparent communication culture of forthright exchange, social commitment, professional excellence and ethics, and above all, the respect for human life and dignity; are my core values which have enabled me beyond my professional skills, be proud of my actions throughout my life. Finally, I am looking for new challenges aligned with my strengths and expertise; where I can play an important part in the decision-making process, and to successfully achieve the required objectives by using my experience, knowledge, and in particular, personal responsibility and effort, in order to encourage innovation, initiative and teamwork. I would be very pleased to discuss my application further with you at your convenience. Appreciating your very kind attention I close sincerely.

100% Job Success
$16.67 /hr
5,846 hours

Ruth ann M.

Ruth ann M. Agency Contractor

Social Media Manager, Experienced HR professional, Virtual Assistant

Australia - Tests: 5

HUMAN RESOURCES & ADMINISTRATION: For over 12 years, I have worked as a Human Resources professional and have taken on various roles such as corporate business partner, front line representative, back-end HR and administrative support, client relationship manager, executive recruiter, and as a consultant for various global/international organizations. SOCIAL MEDIA: Actively managing social media accounts which has gained more than 14,000 followers and still counting to US and Australian clients.

Associated with: Manila Assistants

74% Job Success
$11.12 /hr
1,363 hours

Muhammad Ali Awais Khan

Muhammad Ali Awais Khan Agency Contractor

Expert in Accounting, Xero and Quickbooks etc

Pakistan - Tests: 7 - Portfolio: 2

My objective is to provide high quality services to my clients in the fields of Accounting, Bookkeeping, Finance , Tax, Corporate, HR and other support management tasks at international level in order to earn good repute internationally among professional accountants and after consistent struggle and hard work of 7 years I have earned the status of top rated professional accountant at upwork and now I would work even harder to hold this status.

Associated with: BestExpertProviders

92% Job Success
$35.00 /hr
12,442 hours

Jayr Jandonero

Jayr Jandonero

Industrial Engineering


My name is Jose Mari Noel O. Jandonero Jr, a graduate of BS Industrial Engineering and also taking the MS Engineering Management in on of the finest school in Philiipines, Mapua Institute of Technology. I am good in computer and online research. I am also good in numbers and data. My hobby is playing online games. I am running one small business at the same time doing my work. I have improve the system of my workplace by eliminating the non value added in the workplace. I have experience in Logistics, warehousing, and manufacturing.

$4.44 /hr
0 hours