Software Developer | Customer Support Agent
(Skype id : bansal.vatan)
Different kinds of manual testing i have done during my work are Unit testing, Black box testing, White box testing, Regression testing, Integration testing, Module testing and System testing. Along with that I have also handled data entry related tasks handling word/excel documents for sending status reports to the manager and for updating the issues/tickets given by the testing team. Different SLA Service Level Applications used for maintaining tickets were JIRA and Bugzilla.
I have given training session on Sql Server 2008 to team members while working on a project for Knowledge sharing. I have also undergone training in Customer Service for Customer Support Agent Role in Competent Synergies Mohali,India