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Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

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Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

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On average, 2,604 Virtual Assistant projects are completed every quarter on Upwork.


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Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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John kelvin A.

John kelvin A.

Technical Support, Virtual Assistant, Data Entry Specialist , Writer

Philippines - Tests: 13 - Portfolio: 9

Good Day! Below is a list of my expertise and the software that I am proficient with: •Customer Service and Technical Support-email/phone/chat support for Verizon, AOL, Paypal, Ebay, Telstra, Optus, and Comcast. I am familiar with Siebel, Citrix, Remedy, Vmware, GTAssist, Zendesk, Zimbra, Salesforce, and many others. •News Writing- I am a news writer for Cyber Isko, the official online bulletin of the UP-Open unit. •Data Entry-I am very proficient with Microsoft Excel and Google Spreadsheet •Virtual Assistance- proficient with Evernote, Mailchimp, Ebay, Paypal, Amazon, Kana, Google, Real Estate, Craigslist, SMM, Vmware, Citrix, and others. Customer Service is my 'forte'. This has been my bread and butter since I graduated out of college. It has taught me a lot of things from simple rapport to handling the most difficult customers there are. I enjoyed working on this field so much, that I never felt how time ticked off so quickly. Excellent customer service, easy to say but is so hard to do; this is what has been fed to me since I started. I am goal driven and very motivated. I try to make sure that I will not only please my client, but myself as well by making sure that I'll feel fulfilment at the end of each day. All these fuel my enthusiasm to be the best in everything I do. Should you have questions, please let me know. Thank you for visiting my page. Regards, John

100% Job Success
$6.67 /hr
1,302 hours

Joewinder P.

Joewinder P.

Computer Programmer/VA/Data Encoder/Web Admin./Researcher/Game Master

Philippines - Tests: 2 - Portfolio: 2

Hi Sir/ Madam, I'm happy To serve You!! My Objectives: To be able to apply my learning and knowledge in one of the prestigious company in the country as I develop myself through excellence and dedication and contribute in the company’s development. I'm willing to be train, work hard and will always do my best to do my duty with in the reach of my ability..and also accept of corrections and shows willingness to innovations of techniques for the future advance.

93% Job Success
$4.00 /hr
485 hours

Momer D.

Momer D.

Customer Service / Recruiter

Philippines - Tests: 12

I have endured in the BPO industry for more than10 years. I have ample knowledge and skill with customer service and technical support issues over the phone, through chat, and email. I believe I have due competence in communicating with clients in the most appropriate manner and I would love to continue working in a similar environment and to increment more experience for continuous progress and stable work.

100% Job Success
$16.67 /hr
2,629 hours

Marybelle Joy Escuadro

Marybelle Joy Escuadro Agency Contractor

Nurse/Customer Support Representative/Trainer/Virtual Assistant

Philippines - Tests: 9 - Portfolio: 2

A dedicated person with 4 years of experience in the call center industry. I do phone calls, emails, live chat and administrative task. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone, email and chat support) and as an Admin assistant- as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked with Vimax Group Inc, I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issues. I am also a trained email and live chat support agent. I also worked for a real estate company as a review collector, admin assistant, inbound call agent and appointment setter. I am also a trained IV therapist and a registered Nurse.​

Associated with: F.I.R.M Solutions

100% Job Success
$6.67 /hr
8,058 hours

Henrry Gonzalez

Henrry Gonzalez

The customer is always and completely right!


I have more than 10 years experience in the highly competitive business process outsource industry. Tenure marked by regular upward mobility defined by promotions, consistently meeting and surpassing goals. Always a team player, more recent positions marked by leadership roles. Positions included responsibility for collection, customer service, sales, and problem resolution. Have strong desire to remain within the industry.

$5.00 /hr
12 hours

Kathy Laubach

Kathy Laubach

Experienced Real Estate Assistant

United States - Tests: 2 - Portfolio: 3

I am seeking the opportunity to use my 28+ years experience in the Real Estate Industry to assist other companies in their business operations. I am currently a Maryland licensed Real Estate agent specializing in helping professional real estate investors identify properties, prepare and negotiate offers and facilitate successful closings. Prior to obtaining my real estate license I was in the mortgage finance field for over 20 years. During that time I developed my managerial skills along with marketing and sales. I owned my own Mortgage Company for 5 years. I am well versed in most mortgage programs currently available. I am very computer literate with experience in MS Word, Excel, publisher, Zip Forms. I am a quick learner and self motivated. I am looking forward to establishing a relationship with a company and providing them with high quality standards and delivering results.

97% Job Success
$16.67 /hr
1,785 hours

Diana Muniz Barbosa

Diana Muniz Barbosa

Administrative and Personal Assistant. Customer Support Manager.

Canada - Tests: 9

If what you need is an experienced, hard-working, responsible and fast learner person, I can offer that and more. Since I join oDesk I have been a personal assistant, virtual assistant, project manager and administrative manager, I ca help you with many tasks like translations (English-Spanish, Spanish-English, French-Spanish), customer service, market and Internet research, recruiting, administrative support, I am detailed oriented, pro-active and need little supervision. My goal is to make your life easier by giving you the best quality work. Before joining oDesk, I was a long time experienced PR with speciality in fashion and marketing looking to expand my work campus and to help with my knowledge as much as I can. I had work in Milan, Paris, NY, Mexico and some other countries as a PR and marketing consultant, mostly traveling to any place my services were needed including the Middle East. I believe that my experience in all those places makes my profile interesting because of my knowledge of too many different cultures.

Groups: Pro Customer Service

100% Job Success
$20.00 /hr
3,052 hours

Maria rosario R.

Maria rosario R.

Virtual Assistant/Administrator, English Teacher, Customer Support

Philippines - Tests: 19 - Portfolio: 2

To offer superior performance and high quality work in the following areas which you may need assistance in. VIRTUAL ASSISTANCE: * Projects - Basecamp, Asana, TeamworkPM, Trello, Wunderlist * Highrise (Basecamp Directory) * iCloud * Administrative tasks (letters, contracts, record-keeping etc ... ) * Booking travel arrangements * Data-Entry * Appointment Setting * Client Callbacks (worldwide) * Phone service (outbound and inbound - USA and Canada) * Web Research * Social Media Promotion (Facebook, Twitter) Tools: MS Office Suite, Basecamp, Google Docs, File-Sharing (Dropbox), Asana, SugarSync, Apple iWork, Wunderlist EDUCATION: Licensed teacher since 2003 * Private tutoring (Academic) * English Composition (Creative Writing), Reading (SRA Reading Laboratory), Math (includes Singapore Maths) * Worksheets creation * Placement Tests creation (K-12) * Conversational English tutoring (non-native speakers) * Accelerated Learning techniques (students and teachers) * Basic Facilitation training for private tutors Tools: Skype, Google-Chat or Magic Jack for online training CUSTOMER SERVICE: * Outbound and inbound support (1st level) * Supervisor assistance (2nd level) * Up-selling * Cross-selling * Soft and hard selling * Product Training * Leads Generation * Quality Assurance * Retail, Rewards Program, Technical, General Inquiries * FAQ's creation * Phone, Email and Live Chat support * Get Satisfaction, KANA Mail * Sales Platforms: eBay, Craigslist, Rate negotiable based on hours, duration and workload.

92% Job Success
$16.67 /hr
1,461 hours

Diastri Satriantini

Diastri Satriantini

Researcher | Virtual Asst | Transcriber | Indonesian Translator

Indonesia - Tests: 5 - Portfolio: 3

I lived in the US during high school. I studied International Relations in college, a qualified English-Indonesian translator. I typed 55 wpm in speed. I have experience of working in several multinational companies and was known to have keen eyes for details, and quick to spot grammatical errors, syntax, and sorts. I was a Customer Relations Officer at IALF (job desc included phone calls screening, email responding, prospective customer research), and then a Secretary at AusAid (assisting foreign engineers in meetings, typing official correspondences to the city mayor, translating and interpreting, preparing presentation slides, recruiting office assistants). Browsing the internet is my #1 hobby. I could compare prices of one item from tens of different online shops, or diligently changing keyword search on multiple attempts on search engines to get a certain information as accurate as possible.

100% Job Success
$5.56 /hr
1,595 hours

Adriana Olariu

Adriana Olariu

English Teacher & Project Manager

Romania - Tests: 15

Hello everyone. I have been working as a certified English/Italian teacher for the last five years. I have experience, patience and great sense of humor. This is what I can offer: - proofread your website, articles and blogs, correct errors in English grammar, spelling, punctuation, and sentence structure. - edit your writing to improve flow and syntax. - research topics for you to write the articles you need or to prepare classroom worksheets. - design and create educational materials. - translate any kind of document from English to Italian/Romanian. - manage projects through Basecamp, Podio,Wunderlist or Evernote. - creating unique and attractive content for your website. - assisting with daily tasks and managing your projects. - keep constant communication with you to ensure your satisfaction with my work. - I will be my best :)

96% Job Success
$22.22 /hr
446 hours