Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 731 Appointment Setting projects are completed every quarter on Upwork.

731

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

4.25
Last updated: May 1, 2015
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  1. Julia Mathes

    Julia Mathes

    Customer Service / Travel and Event Planning Professional

    United States - Last active: 1 month ago - Tests: 3

    As a full time employee at the number one resort in the U.S. per 2011 Travel and Leisure Magazine, I understand excellence and guest service. I have proven experience in planning large scale events with limited and unlimited budgets. Also, organizing travel arrangements is a field I have excelled in working as a Concierge with high profile guests. Communicating with clients via phone and email comes very naturally to me, and I would love to assist you with any of your company or personal needs. I am willing to answer any other questions you may have.

    $35.00 /hr
    27 hours
    5.00
  2. Jennifer W.

    Jennifer W.

    Business Consultant| Website Developer| Marketer|Entreprenuer

    United States - Last active: 12/17/2013 - Tests: 6 - Portfolio: 1

    Affordable and Professional Business Solutions for businesses and entrepreneurs, with over 20 years of experience in the business world, taking pride in my work and providing 110% of my time and support to my clients. 20 years of experience as an executive administrative assistant, project and business management. Jennifer is a talented website, graphics designer, SEO, social media expert and marketer with over 15 years of experience in the design field. She also has over 10 years of experience as a writer, who can write about any topic. I can also write press releases as well. Jennifer has taken these talents and years of experience to provide business consulting to other businesses and entrepreneurs. As a business consultant I love to see businesses succeed and I love to help them make better decisions, help them come up with better strategies which interns helps them to make more profits. You are looking at a creative, organized individual who is an independent thinker, organized, professional, trustworthy partner. If you are looking for a professional with these qualities and a long term partner look no further I am your person. I am worth my rate with over 20 years of combined experiences in many fields. I am from the united states and read, speak and spell in English. I am available during normal business hours of 8-6 pm Monday- Friday. If you want professional quality work you would look no further and hire me. I am looking for a long term relationship with the right clients. Please take a look at all of my skills available on my profile.

    $65.00 /hr
    67 hours
    4.80
  3. Austin Braaten

    Austin Braaten

    United States - Last active: 12/17/2013 - Tests: 7

    Throughout my career and education, I have worked closely with B2B technology sales, marketing plans, and account management, consistently achieving over 130% of my sales quota and successfully driving ROI and marketing initiatives in strategic partnerships. My core competencies are lead management, closing new business in every aspect of the sale, and developing platforms and projects to make the sales cycle more time effecient and effective. I am seeking opportunities to utilize my sales skills, project management, and data analysis to help build a companies revenue, sales process, and client porfolio. I am extremely proficient in Microsoft Office platforms, including Access, Excel, Powerpoint, and SharePoint, as well as html, web developement and social media skills. I speak Spanish and have an MBA in International Business.

    $16.67 /hr
    546 hours
    4.96
  4. Sourav B.

    Sourav B.

    Outreach/Appointment setter/Lead generator/Customer service/ Telesales

    India - Last active: 1 day ago - Tests: 4

    (AVAILABLE ONLY IN UK/AUSTRALIA/INDIAN WORKING HOURS) I am a telemarketing professional. I have been in this business for over 4 and a half years and I know very well how telesales works. I am a motivated & goal-oriented professional with experience in customer service, telesales and appointment setting.Most importantly, I always bring honesty and strong work ethics in my profession and I have outstanding abilities to work comfortably and efficiently within a challenging & high stress environment while exercising flexibility, teamwork and an exceptional aptitude in learning new concepts in a short amount of time and utilize them with great ease thereafter. You surely have found the right candidate for your job if you are looking for such skills mentioned on my profile. Talk to you soon.

    $6.67 /hr
    1,385 hours
    4.98
  5. Predrag Milenkovic

    Predrag Milenkovic

    Sales, telemarketing, financial analysis, business development

    Serbia - Last active: 1 month ago - Tests: 8

    I have been working in financial industry for more than 10 years. During this period I improved my sales skills, but also learned a lot about financial management, real-estate financing, corporate finance, business development and management, as well as about banking. Also, I am proficient in different softwares, like MS Office package, Adobe Photoshop and web-development tools.

    $11.11 /hr
    0 hours
    5.00
  6. Filip Stankovski

    Filip Stankovski Agency Contractor

    Sales Professional / Business Development

    Macedonia - Last active: 7 hours ago - Tests: 6 - Portfolio: 3

    I've discovered my sales talent while I was working in California, USA, selling PepsiCo. Beach bottle products and winning 1st place from a huge competition. I perfected my sales skills selling life and general insurance for an Austrian company which provided me with a great sales education and experience. In the aforementioned company, in short periods of time, I reached top 5% in the sales professionals. My secret for achieving sales success is being different! I'm a perfectionist and every job I take I must finish it with perfection. My goal is to reach the highest spot among oDesk professional freelancers, therefore I'm looking for an opportunity to prove my value. My core skills are: - Cold calling - Prospecting - Closing - Appointment setting - Excellent customer service - Excellent Telephone skills

    Associated with: Different Inc.

    $8.89 /hr
    2,130 hours
    5.00
  7. Cherie S. Agency Contractor

    Telemarketing and Customer Service Expert, Business Manager

    Philippines - Last active: 1 day ago - Tests: 3

    Seasoned telemarketer with going on 10 years experience in telemarketing, appointment setting, lead generation, hiring and project management services to small and mid-sized firms. Close deals, sold business services and products, processed orders (credit card pull-up) for both in-office, call center, and work from home. Extensive experience in B2B tele-prospecting, engaging with and booking meetings with C-Level Executives and Decision Makers in medium to Fortune 500 firms reaching all different industries worldwide. Experienced in Customer Service, ability to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Trained, developed telemarketing juniors. Managed sales team, managed team leads, and sales campaigns, developed and co-owned a virtual calling center. Although I have primarily focused my time and move towards customer service support and telemarketing and sales management career over the last ten years, I have a major in Journalism, Bachelor's in Communications and can offer my services in copy writing, proof-reading, PR and marketing services, promotions and advertising management.

    Associated with: CP Marketing Agency

    $13.33 /hr
    2,197 hours
    5.00
  8. Ryan Y.

    Ryan Y.

    Payroll, Accounting, HR, Business Development, Data Entry, Sales

    Jamaica - Last active: 10/07/2014 - Tests: 6

    A highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge regarding Administrative and Office Procedures, Payroll, Accounting, Business Development, Operations Management, Sales, Telemarketing & Customer Service. I am a quick learner who can absorb new ideas and is experienced in coordinating, planning and organizing a wide range of administrative activities. I am well organised and an excellent team player with a proven ability to work proactively in a complex and busy environment. I am looking to develop my career in a fast moving environment, and is currently looking for a suitable position with a company that values passion, integrity and hard work. I am proficient in using systems such as ORACLE, Peoplesoft, Kronos, ADP, Quickbooks, Peachtree, Turbo-payroll, Great Plain, Central Reservation System (CRS) and many other software packages.

    $11.11 /hr
    103 hours
    4.82
  9. Almira Reyes

    Almira Reyes

    Telemarketing and Lead Gen Expert

    Malaysia - Last active: 08/19/2014 - Tests: 9

    I would like to work from home and use my free time productively. I have done this in the past and I would like to do it again. I have a strong & solid telemarketing background. My expertise lies in outbound / telephone selling but I also acquired 3 years customer service experience from Telco and Global Bank. I also managed telesales professionals and handled US, Singapore and UK based accounts in my previous employment. I have basic knowledge in ACCPAC and Microsoft ERP Systems. Not to mention that I am now employed as an Inbound Account Manager for Microsoft Malaysia - SMB Public Sector and Healthcare. I have in-depth knowledge in lead generation, client retention, appointment setting, business development and account management. Having said that, I am capable to handle any tasks that is directly related to telemarketing.

    $10.00 /hr
    66 hours
    5.00
  10. Jaydon C.

    Jaydon C.

    Market research/Business plan development

    Canada - Last active: 2 months ago - Tests: 6

    I specialize in the development and creation of business and marketing plans for startups and companies across various industries both internationally and domestically. In addition, I also conduct market research projects for clients across various markets and sectors. I have worked with various entrepreneurs to develop business plans for both personal use and for investors. I leverage my financial and market analysis, business development, and problem solving abilities as well as my education to work with entrepreneurs and companies to find creative solutions and develop a blueprint for their marketing strategies or business plans. My goal is to take my experience and education and help my clients achieve their goals, and discover path through the problems they may be encountering . - I have a Bachelors degree in Honors Business Administration, and have completed CRCC Asia's - Business & Finance course as well as Bloomberg Essential Market Sector Exam. - I have worked as an assistant for a firm in Beijing China where I wrote business plans for investment clients, conducted market and financial analysis, developed an understanding of Chinese economic market as well as assisted clients with IELTS preparations. - Have conducted Several market research projects - I have 6 years of customer service experience - I have assisted in the creation and development of local and international projects in either leadership or team member role. - I am proficient in Microsoft office

    $25.00 /hr
    22 hours
    4.16