Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 623 Appointment Setting projects are completed every quarter on Upwork.

623

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.24.

4.24
Last updated: July 1, 2015
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  1. Beverley Vermeulen

    Beverley Vermeulen

    Experienced & Dedicated Full Time Freelance Administrative Assistant

    South Africa - Last active: 16 hours ago - Tests: 7 - Portfolio: 2

    Objective: To provide outstanding quality work to meet the unique needs of each client. Why choose me: 1. In the 5 years that I have worked full-time on oDesk, I have maintained an excellent feedback while clocking up over 11000 hours of experience in working remotely. 2. I am a competent Personal Assistant with a knowledge of appointment setting, taking and making calls and managing emails on behalf of my employer. I am familiar with Constant Contact, Netsuite, Quickstart Billing system, Xero Accounting and Box. I have successfully completed projects involving the set up and maintenance of Capsule CRM and Freshdesk. Data capture, mailing list building, email sales/marketing, research and content uploading and website building using GoDaddy, oDesk Team management and reports analysis are some of the many skills I have acquired while working for clients in the United States, United Kingdom, Germany and Canada. 2. Effective communication with my clients ensures an understanding of their objective and outcome. 3. Work well independently and as a team member. 4. Resourceful, detail-oriented, reliable, self-motivated, and willing to learn.

    $18.89 /hr
    12,684 hours
    4.94
  2. Christine P.

    Christine P. Agency Contractor

    Professional Virtual Assistant, Customer Service, and Support rep

    United States - Last active: 16 hours ago - Tests: 4 - Portfolio: 1

    In the past 16 years of work, life, and educational experiences: as a Customer Service, Sales, and Support Representative (by phone, email, ticket, messaging, and fax both B2B and residential), Lead Generator, Student of Marketing Management, and Mom, I have acquired many skills: Microsoft Office, building databases of decision makers, closing a sale, internet research, importance of time management, patience, and more... I am looking forward to our future endeavors, so just let me know exactly how I can help you make your company more profitable. A long term position is preferable, but definitely NOT a deal breaker. As your Professional VA FreelancerI am here to help put you and your company's best foot forward. Being an at home VA Freelancer is my full-time career and I will work hard for you.

    Associated with: oDesk Payroll, ToDoListDone

    $14.00 /hr
    5,172 hours
    5.00
  3. Rose Martorell

    Rose Martorell

    B2B Sales Professional - Business Development -Sales Operations

    United States - Last active: 05/23/2014 - Tests: 5

    I am available to business so I may assist you in identifying and selling to your targeted markets. I have the experience to get to the decision maker in an organization and to garnish information which is needed to qualify the company as a viable prospect. I have worked face-to-face with top tier management as a sales closer. As your business development partner I maintain a professional manner in all communication so as to reflect positively upon your organization. For 20 years I have maintained a virtual office and have all the technology, hardware, and software to run an efficient office. I will consider work on trial for you to see if we are a fit! My ultimate goal is to partner with a company for full time, long-term employment. Rose

    $26.67 /hr
    3,120 hours
    4.87
  4. Lea E.

    Lea E.

    Appointment Setter B2C/B2B/Telemarketer/Web Research/Data Entry/CS

    Philippines - Last active: 12 days ago - Tests: 2

    *Telemarketing(B2B & B2C), Pre Sales Calling, Web/Internet Research, Appointment setting, Lead verification specialist, Outbound Collection Specialist, Customer Service Support are my main expertise. I am a goal driven individual and Client's satisfaction is my core success!

    $16.67 /hr
    6,383 hours
    4.99
  5. Joanna Marie Robles

    Joanna Marie Robles

    Client Relations Manager

    Philippines - Last active: 2 days ago - Tests: 6 - Portfolio: 1

    Responsible for managing Team Leaders in a home based call center with a total number of 30 employees. The task includes managing client campaigns including full campaign set up (pulling leads, preparing all systems to be used, selecting and training primary and back up callers) and relationship building (setting up weekly client meetings to review all aspects of the account. On the management side, the job also entitles overseeing accounts managed by Team Leaders to ensure 120% of goals are met in terms of dials and appointments, and that training is in line with associate needs.

    $16.67 /hr
    3,344 hours
    5.00
  6. Joyce M.

    Joyce M.

    Diverse Experience as a VA, Business and Manufacturing Administrator

    Jamaica - Last active: 16 hours ago - Tests: 5

    Over the past 15 years, I have acquired extensive experience in various areas of Business Administration. I currently work as a Virtual Administrative Assistant where I handle online calendar management, scheduling meeting and appointments across different time zones, as well as email marketing campaigns using Mailchimp, etc. Prior to this I worked in Inventory Management utilizing Peachtree Manufacturing 2007, Point Of Sale system maintenance using a Foxpro based system, as well as in providing excellent customer service for international website clientele. For more than half of this time (8 years) I also acquired much experience in the areas of general Office Administration and served as the sole Office Administrator for a small (100-150 customer base) business, preparing reports and documents as well as other tasks using Microsoft Excel and Word. I seek to work on projects which allow me to utilize my skills and experience in these areas.

    $11.11 /hr
    1,228 hours
    5.00
  7. Pat M.

    Pat M.

    Recruiter/Sales-Marketing Representative/Account Executive

    United States - Last active: 2 days ago - Tests: 16

    I was proudly born and raised in the United States of America where I continue to reside. I possess nearly 17 years of successful Recruiting experience. Nearly 15 of these have been Full Cycle; specializing in Information Technology. Many of these years were award winning and nearly 10 were as the Owner of my own home-based firm. For two additional years my concentration was on Financial Advisors. During that period I became very proficient with SendOuts and PCR Recruiting/Applicant Tracking Software as well as IM (Instant Messaging). In addition I've gained over 7 years of additional Sales and Marketing experience; including within the Temporary Help and Financial industries. Some of the statements past Supervisors have included within their references and reviews of my work have included: "highly efficient, very organized, honest, good communication skills, gets along well with others, followed instructions well, professionalism, high standard of accuracy and neatness, superior initiative and dependability, trust implicitly, positive attitude, imaginative, loyal,..." (Copies are available upon request after mutual interest has been firmly established.)

    $22.22 /hr
    1,245 hours
    5.00
  8. Amy Sandy

    Amy Sandy

    Freelance Writer/Administrative Assitant

    United States - Last active: 1 month ago - Tests: 1

    I have spent the last 20 years consistently working in an office atmosphere. I have become fluent in all aspects including bookkeeping using Quickbooks, Quicken, Peachtree, and Great Plains. I have performed transcribing tasks, office organization, form creation, created employee manuals from scratch, created newsletters for several different organizations such as support groups and the Chamber of Commerce. I have also been a freelance writer for approximately five years now. I have written for newspapers, ran a newspaper on top of writing the articles, written an ebook for a client, edited a small book for a historical society, and much more.

    $16.67 /hr
    0 hours
    5.00
  9. Stanisha S.

    Stanisha S.

    Administrative, CSR, Lead Generation Professional.

    United States - Last active: 06/21/2014 - Tests: 6

    To obtain an administrative, sales or customer service position utilizing my experience and skills in: Professional Level Administrative Experience in an office or work at home setting. Professional Level Customer Service Experience in an office Setting or at work at home setting. I would also like to obtain a position that displays my hard work and dedication. I am bilingual in English and Spanish, can type over 58wpm and have a lot of data entry and payroll experience as well.

    $13.33 /hr
    2,255 hours
    5.00
  10. Holly Schubert

    Holly Schubert

    Admin & Project Specialist

    United States - Last active: 08/12/2014 - Tests: 6

    I desire to obtain a legitamate work at home position that would allow me to utilize my computer and communication skills. I possess high quality skills with over 20 years of experience in data entry, spreadsheet creation and customer service in a variety of areas that would benefit an employer. I possess skills in MS Office programs (Word, Excel, Publisher, ACCESS, Powerpoint); QuickBooks; the ability to navigate and research information via the internet; email proficient; can type 75-80 wpm accurately; have medical, legal and property management experience.

    $16.67 /hr
    13 hours
    4.89