chat support Freelancers

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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.

138

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

4.57
Last updated: July 1, 2015
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  1. Alexander Mihalkov

    Alexander Mihalkov

    IT Project Management / IT Consulting/

    Bulgaria - Last active: 1 month ago - Tests: 8

    Hello. I have very Good knowledge of computer Hardware and Software in general. TOEFL level English. Native Bulgarian speaker. Perfect written and very good spoken. My main area of expertise is Project Management - partucularly in the field of IT development. The other areas that I might be helpful are IT consulting, Highly technical oriented English to Bulgarian Translation,, Business Oriented English/Bulgarian translation, Security and Cryptographics. Photography and Video production, I have studied IT and Business Administration and have 5+ years experience as a Manager as well as IT Consultant.

    $37.78 /hr
    1 hours
    5.00
  2. Nico Muselle

    Nico Muselle

    Operations Manager/Team Leader/Customer Support

    Bulgaria - Last active: 07/20/2012 - Tests: 6

    With 10+ years experience in customer support and 3 years in team leading experience I'm looking for a telecommute position where I can use my previous experience and expand my management capabilities. Working for different companies as a freelancer, I adapt quickly to every new situation and am always ready to take on a new challenge. I consider myself to be a very responsible and reliable person and I understand the functions and needs for a successful support center. I used to run my own business and worked as a freelancer in Belgium for about ten years. This means that I know very well the importance of customer satisfaction and what needs to be done to achieve it Whether you want to enhance customer satisfaction, evaluate, improve or streamline support processes, assess training needs or need a people manager, do not hesitate to contact me.

    $30.00 /hr
    8 hours
    5.00
  3. Meliza Uy

    Meliza Uy

    Full Stack Customer Service Expert

    Philippines - Last active: 3 days ago - Tests: 6

    I have 4 years of experience focused on senior-level, multi-skill customer service and technical support roles handling and utilizing various communication channels such inbound and outbound phone calls, fax, emails and chats to ensure customer satisfaction. I’ve worked in banking, travel and tech industries. I am a problem solver. I never ran out of creative ideas. I pay a lot of attention to details. I am an effective communicator. I am friendly, supportive and proactive leader and teammate! CUSTOMER SERVICE EXPERIENCE Technical Support for Linksys Router Linksys is one of the most popular internet router for home and small office. Responsibilities: ▪ Provided phone technical support for US and Canada end-users. The calls are a mix of non-technical customers such as household members as well as technical experts such as IT personnels of small to mid-size companies. Highlights: ✓ I was one of the two highest ranking trainees in a batch of 80 new hires. I accumulated enough score to be exempted for the final evaluation. Travel eRep for www.expedia.com Expedia is a leading online travel agency. It was owned by Microsoft at the time. Responsibilities: ▪ Processed travel reservations such as Flights, Hotels, Cars and Activities ▪ Coordinated and negotiated with the airlines, hotels, car rental companies, and attraction & events companies to make sure customers get the best travel experience ▪ Utilized inbound and outbound calls, fax and email to communicate with customers and business partners Highlights: ✓ Was regularized with “AA” grade ✓ Maintained 100% Customer Satisfaction grade ✓ Was the highest ranking trainee in a batch of 80 new hires ✓ Was awarded Mentor’s Choice upon training completion Processing Executive for HSBC HSBC Data Processing Phils. is the in-house BPO subsidiary of the financial giant HSBC. Responsibilities: ▪ Answered inbound customer calls from the bank’s North American credit card holders ▪ Updated customer account information, processed payments, assisted customers in processing balance transfers and sold various type of relevant products such as identity theft protection and different types of insurance Highlights: ✓ Awarded “Site Highest Sales Transfers” for the month of September 2005 ✓ Awarded the Certificate of Excellence for Perfect Attendance

    $25.00 /hr
    5,537 hours
    4.91
  4. Brittany Kirby

    Brittany Kirby

    Virtual Asst, Customer Support, "Jill Of All Trades"

    United States - Last active: 1 day ago - Tests: 6 - Portfolio: 4

    My name is Brittany Kirby and I joined the oDesk family in March 2013. I have definitely found what I was searching for in oDesk. I work with a wonderful company on a full-time basis, but I am willing to entertain part time/temporary offers Outside of my home, I mainly have experience in retail; holding positions as Customer Service, Assistant Manager, and Cashier. I can dedicate as much or as little time to your projects as you wish. I can type quickly and respond to your e-mails or inquiries in a timely manner. I am familiar with Google Docs, Microsoft programs, and social media (Facebook, Twitter, Pinterest, Instagram). I am well-rounded, hard-working, and reliable. I will give 110% to your project.

    $14.44 /hr
    3,302 hours
    5.00
  5. Abigail G.

    Abigail G.

    Manager | Strategic Business Development,Admin Services,Client Svcs

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 1

    Key Skills: - Advanced knowledge of MS applications (WORD/POWERPOINT/EXCEL) - Advanced knowledge of Google Applications - Web directory listing and management with basic coding - File conversions, Data form - filling, Data Entry, Encoding and Formatting - Complex online researching - Extensive knowledge in mobile service, internet as well as basic computer hardware and internet connection. - Basic bookkeeping with Xero, MYOB Live and Quickbooks (invoicing and encoding) - Online store (Ebay and Amazon) management using Magento - CRM Management - Email set-up and handling, Diary Management, Live Chat Support - Customer Service Support via Email/Chat

    $7.78 /hr
    3,456 hours
    5.00
  6. Michelle Mogol

    Michelle Mogol

    Virtual Asst/Admin Assistant/Researcher/Data Entry/Marketing Asst

    Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 3

    "The person who makes a success of living is the one who see his goal steadily and aims for it unswervingly. That is dedication." My main objective is to provide excellent service, with timely, accurate, and professional results. Experienced worker with multiple skills looking for extra work. Very diligent, attentive to details, hard working and honest. I am a team player that strives for excellence and embraces every challenge. I can handle pressure as well. I've got extensive experience on administrative position & have the specific skills you are looking for. I'm a fast learner who adapts quickly to change & will hit the ground running.I'm dedicated and enthusiastic about helping your company meet its goals, and will provide top-quality results with minimal oversite. I'm an outstanding performer who takes pride in my work. As an Administrative Assistant, my work is to coordinate and supervise the administrative service functions. I also coordinate budget preparation, personnel administration, general services and control functions. I supervise the maintenance and safekeeping. I Prepare communication and required reports of documents, records and properties and I also can type 65 WPM.

    $8.00 /hr
    3,473 hours
    4.88
  7. Lauren K.

    Lauren K.

    Professional, Dependable, Driven Administrative Professional

    United States - Last active: 4 days ago - Tests: 7

    Over the past four years I have continued to grow and learn. I have a strong business background and can learn anything new very quickly. My main goal is to always impress my employers and go above and beyond the requested needs. I'm a perfectionist and a "do'er". I come from a small town which breeds honesty and loyalty. Hire me and you will not be disappointed. A few of my skills: - Fluent written and verbal English skills - Writing has always been one of my talents - Outgoing and willing - Trustworthy - Management Experience - Able to work under pressure - Multitasker - Detail Oriented - Driven, Deliver projects timely - Computer and tech savvy - Some wordpress content experience - Friendly, easy to work with I'm only looking for long-term job opportunities at this time.

    $18.89 /hr
    5,499 hours
    4.95
  8. Amaris B.

    Amaris B.

    US-based 360 degree Project Manager / Bookkeeper / Web Designer

    United States - Last active: 8 days ago - Tests: 12 - Portfolio: 5

    Your search stops here!!! I am a well-rounded and seasoned virtual assistant with over 10 years of documented executive administrative support and bookkeeping experience. I am familiar with A/P, A/R & Payroll via Quickbooks, Freshbooks and Wave; managing a CRM and sales pipeline with Salesforce and Zoho; project management with Asana and Basecamp; and web design. I have developed a wide range of W3C standards compliant websites for startup companies and small businesses using HTML/HTML5, CSS/CSS3, DHTML, PHP, MySQL, Javascript and jQuery. I am seeking opportunities where I can use all of my skills to assist you and your growing business. You can also benefit from my experience in the following areas: - Administrative Support - Bookkeeping - Computer Repair - Data Entry - HR/Payroll - Project Management - Search Engine Optimization - Social Media Management - Technical Support - Web Design

    $27.78 /hr
    27 hours
    4.88
  9. Hira K.

    Hira K.

    Bookkeeper/ Invoice and Bill Management/ Quickbooks/ Xero Expert.

    Pakistan - Last active: 1 month ago - Tests: 11 - Portfolio: 4

    To provide professional service, assistance and cater the clients' need with high precision and very excellent output. I am expert in accounting, bookkeeping, payroll, financial analysis, break-even analysis, supply and demand analysis, financial feasibility and company and business valuation. I am also a MS Excel guru and I am proficient in Vlookup, Hlookup, formulas, pivot table, charts, graphs, formatting and power-point presentation. Similarly, I have handled and managed several projects and I am very knowledgeable in preparing financial statements, especially cash flow, and recording transactions for small businesses. I have also gained more than 7 years in US based small, medium, multinational and REAL ESTATE companies, which include process transition and process documentations and 5 years for some Australian companies which includes Financial Statements preparation, BAS reporting and Inventory updates. In addition, I am currently working as part time college professor handling accounting subjects (e.g. Management Accounting, Income Taxation, Computer-based Accounting, Partnership and Corporation. Also, I have also experience in other tasks like marketing, telesales and posting advertisements and I can say that I can go out of my comfort zone. CPA QuickBooks, XERO, MYOB, BAS, GST, Real Estate, Payroll and Excel.

    $16.67 /hr
    0 hours
    5.00
  10. Charlene B

    Charlene B Agency Contractor

    Operations manager w/ 5 years customer service experience.

    Philippines - Last active: 6 hours ago - Tests: 4

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Associated with: TRISIS Contact Solutions

    $11.11 /hr
    3,571 hours
    5.00