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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Marlin Saguibo

    Marlin Saguibo Agency Contractor

    Your all around support

    Philippines - Tests: 3

    I am a highly motivated and hard working individual who has passion for doing administrative task and reports. Flexibility has always been the key to the success of all my work done. I am very keen to details and can provide excellent job at a fair price. The task that you will assign will be my top priority. Providing quality work with what I do is one of the best assets that I can use to successfully perform the job that you will assign. A customer service oriented person with technical skill that I may use. I am very much ready and preferred for all the jobs to be done on time. I am currently working as a chat-email/web submit support for a well known global accounting firm and been working in the customer service industry for 9 years, providing excellent service to all users.

    Associated with: Virtual Solutions

    $3.33 /hr
    1,163 hours
    0.00
  2. Julius edward L.

    Julius edward L.

    Sales Order,Eazybi, Link Builder ,Logistic, Product Assistant

    Philippines - Tests: 4 - Portfolio: 1

    Over the last 5 years, I have developed a strong experience with all aspects of time management on being virtual assistant. My core competency lies in complete end-end tasks in providing quality time management, and I am seeking opportunities to be able to provide a good service for your business. I also have some experience in the following areas: Data Entry, Web Research, Exposure in Logistics, Link Builder , Wordpress , EDI user, Sales Order, Master Data Management. My main objective is to provide work with 100% accuracy. In addition, I would also like to be of help to those who need help to get job done in a well-timed manner yet with accurate details.

    $7.00 /hr
    5,208 hours
    4.85
  3. Kathlene joyce V.

    Kathlene joyce V.

    Katiejoyce

    Philippines - Tests: 8

    I worked in a call center / BPO industry since 2009 for customer service, sales, chat and technical support. That is why I can guarantee you that communicating with people other than my culture is not a hindrance for me not to apply for the position. I worked with Microsoft Zune, Sirius XM, AT&T, Time Warner Cable and currently with Tep Wireless. I am driven by an idea of success. I just want to share my achievements from my previous employers. Back in January 2011, from a customer service representative I was promoted as a Retention Specialist where our main goal is to prevent customers in cancelling their subscription. October of the same year I was hired as a Level 2 Technical Support where I handled calls and chats for internet and computer concerns. I am also a Berlitz passer. Hopefully this short message will give you an idea on how I am dedicated to do my job. Thank you.

    $8.89 /hr
    4,815 hours
    5.00
  4. Elsie E.

    Elsie E.

    Quality Assurance/Management Specialist

    Philippines - Tests: 4 - Portfolio: 1

    For the past 4 years, I worked as a Technical Support Representative supporting customers with their website issues. Do take calls and response to email tickets. Then, I have been promoted as Quality assurance officer. My tasks involves evaluating calls and emails and send feedback to tech support agents. I am also familiar and knowledgeable with MS Office applications. I am interested in data entry jobs, website research and review. I am new to odesk but I am equipped with knowledge gained from my job experience.

    $9.00 /hr
    155 hours
    4.97
  5. Michelle Mogol

    Michelle Mogol

    Real Estate Assistant/Researcher/Data Entry Specialist

    Philippines - Tests: 10 - Portfolio: 3

    "The person who makes a success of living is the one who see his goal steadily and aims for it unswervingly. That is dedication." My main objective is to provide excellent service, with timely, accurate, and professional results. Experienced worker with multiple skills looking for extra work. Very diligent, attentive to details, hard working and honest. I am a team player that strives for excellence and embraces every challenge. I can handle pressure as well. I've got extensive experience on administrative position & have the specific skills you are looking for. I'm a fast learner who adapts quickly to change & will hit the ground running.I'm dedicated and enthusiastic about helping your company meet its goals, and will provide top-quality results with minimal oversite. I'm an outstanding performer who takes pride in my work. As an Administrative Assistant, my work is to coordinate and supervise the administrative service functions. I also coordinate budget preparation, personnel administration, general services and control functions. I supervise the maintenance and safekeeping. I Prepare communication and required reports of documents, records and properties and I also can type 65 WPM.

    $7.00 /hr
    3,618 hours
    4.87
  6. Piyush Singh

    Piyush Singh

    Expert in Data Analysis, Data Assurance and Market Survey

    India - Tests: 2 - Portfolio: 5

    From past 2 year, I have developed an exceptional customer service and interpersonal skills by working in a number of well-known companies online through oDesk. I have remarkable skills and experiences on web research, data-entry and email-support. I am reliable, keen to details and can work with minimal to zero supervision as soon as requirements and instructions are set. To give you the extreme satisfaction on a business perspective is my main goal. Other outstanding skills and experiences I have which you may consider: • Article and Blog writing / Creative writing • Lead Generation • Social Media Marketing • other Administrative Support tasks

    $5.00 /hr
    1,904 hours
    4.73
  7. Debie D.

    Debie D.

    Live Chat, Email and Ticket Support Representative

    Philippines - Tests: 6

    To work efficiently and with good quality is what I aim for every time I am assigned a certain job. I have worked as a Customer Service Representative for more than 5 years including chat support, email response handling, ticket support and as phone representative. I have experience using Zendesk, LiveChat, Olark, WHMCS and Avaya softphone. Throughout my career in customer service, I handled order taking, shipping/status inquiries, cancel and refund requests, retention, website navigation and other related customer needs. I am knowledgeable in MS Office tools (Word, Excel, PowerPoint). I also used Google Docs and Spreadsheets in documenting and filing data. I have studied Information Technology and basic accounting. I have good and fast typing skills, can do multitask and work under pressure. I am willing to enhance and to learn new skills in the process while growing in this chosen field. I will serve full dedication and give best results to my clients.

    $4.44 /hr
    3,247 hours
    4.73
  8. Alden B.

    Alden B.

    Quality Assurance,Customer Service,Chat Support

    Philippines - Tests: 4

    During the 7 years of experience in Customer service industry, I have worked my way up from a Customer service Representative to a Quality Manager. I can make reports, Qualitative and Quantitative. Analyze data and provide a solution to reach your goals. I am proficient in English, Microsoft Office, Presentations and many more. I have worked as a Chat support Representative. I was able to handle as many as five live chats at the same time. We were required to respond to customers within a minute. While chatting we also do research so we can accurately answer the question of the customer. This job helped me develop the skill of multitasking and maintaining focus.

    $4.00 /hr
    1,954 hours
    4.53
  9. Shelah Mae Bigno

    Shelah Mae Bigno

    An experienced Customer Service Representative

    Philippines - Tests: 6

    I have been in the Business Process Outsource industry as a Customer Service Representative for 7 years. With that experience, I have learned a lot. It helped me developed my English communication skills which I believe is important for you to be able to communicate well especially if you are dealing with other nationalities. It also helped me developed my working attitude. I have learned to give my best when it comes to work. Since you are paid for the job, you should give your best in it. I believe that if you will give your best, you will make yourself happy and fulfilled. Not only for yourself, but it will also make your employer or boss happy for your great job. I'm also flexible when it comes to work. I can work anytime when needed. I'm a fast learner and can work with less supervision. As a Customer Service Representative, I have assisted customers/clients through Phone Support and Chat Support. I've had experienced assisting them with their billing inquiries and technical assistance. I just recently joined as a freelancer to gain more experience in a different field. I am hoping to get more knowledge from the clients I will be working in the future.

    $3.33 /hr
    1,952 hours
    5.00
  10. Inna Muzychenko

    Inna Muzychenko

    Customer support assistant

    Ukraine - Tests: 8

    Working as a writer for a long time, I've acquired strong research and writing skills, being able to make projects on all kinds of topics in different academic fields. My knowledge of foreign languages and experience in customer service department could be a great asset in developing the company’s assets. Having worked as a customer service representative, I’ve learnt to provide substantial customer support as well as worked out an approach to retain existing customers. Also, I am familiar with troubleshooting billing and other issues as well as enjoy speaking with customers on the phone. I can do all necessary paperwork and data entry because I’ve done it previously. I am always full of bright and innovative ideas that I would like to express. I am a quick curious learner and can be very passionate about the work I do.

    $9.99 /hr
    3,654 hours
    5.00