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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Qiana J.

    Qiana J.

    Talented Email Support and Adminstrative Professional

    United States - Tests: 11 - Portfolio: 1

    As a Talented Customer Care Professional, I always go the extra mile to support my team and clients. My skills range from Zendesk, Email Support, Internet Research, Quality Assusrance, Call Scoring, MS Office Suite, Google Docs, Citrix and a host of many more. Along side my skills I am adaptable and have the eagerness to learn new programs easily. Over the last 10 years I've developed experience in the customer service and data entry oriented office environment, with 6 years of working at home experience. Working from home has helped me hone my talents of being self-reliant and disciplined to handle duties without micro-managing. I embody a comprehensive amount of knowledge and experience in customer care and tech support - through online channels of email, ticket, chat and phone support. I enjoy taking on new challenges. Also I'm flexible, a team player, dedicated, can work under pressure and possess a positive can do attitude. I have a knack for following written instructions, guidelines, performing tasks with precision and accuracy no matter how simple or complex they are. I work in an office with closed doors free of distraction when working for clients. This helps me to give my undivided attention to the client and task at hand. Strong customer service skills and work ethics are in my blood.

    $17.78 /hr
    2,777 hours
    4.07
  2. Deep S.

    Deep S.

    virtual assistant - administrative support

    India - Tests: 11

    Good learner , hard worker and proficient in managing and running successful service operation and experience of implementing procedures for business excellence for more than 14 years. I believe in enhancing customer experience and providing satisfaction through performance based activities in achieving time bound targets, succeed in accomplishing the assigned job. I believe in implementing the procedures for dealing with customer inquiries over the telephone as well as lending support to the management team . I believe in building excellent relationship using managerial skills with adeptness in building client relations with customers . I'm new to oDesk .

    $16.67 /hr
    0 hours
    0.00
  3. Marlin Saguibo

    Marlin Saguibo Agency Contractor

    Your all around support

    Philippines - Tests: 3

    I am a highly motivated and hard working individual who has passion for doing administrative task and reports. Flexibility has always been the key to the success of all my work done. I am very keen to details and can provide excellent job at a fair price. The task that you will assign will be my top priority. Providing quality work with what I do is one of the best assets that I can use to successfully perform the job that you will assign. A customer service oriented person with technical skill that I may use. I am very much ready and preferred for all the jobs to be done on time. I am currently working as a chat-email/web submit support for a well known global accounting firm and been working in the customer service industry for 9 years, providing excellent service to all users.

    Associated with: Virtual Solutions

    $3.33 /hr
    1,163 hours
    0.00
  4. Julius edward L.

    Julius edward L.

    Sales Order,Eazybi, Link Builder ,Logistic, Product Assistant

    Philippines - Tests: 4 - Portfolio: 1

    Over the last 5 years, I have developed a strong experience with all aspects of time management on being virtual assistant. My core competency lies in complete end-end tasks in providing quality time management, and I am seeking opportunities to be able to provide a good service for your business. I also have some experience in the following areas: Data Entry, Web Research, Exposure in Logistics, Link Builder , Wordpress , EDI user, Sales Order, Master Data Management. My main objective is to provide work with 100% accuracy. In addition, I would also like to be of help to those who need help to get job done in a well-timed manner yet with accurate details.

    $7.00 /hr
    5,208 hours
    4.85
  5. Kathlene joyce V.

    Kathlene joyce V.

    Katiejoyce

    Philippines - Tests: 8

    I worked in a call center / BPO industry since 2009 for customer service, sales, chat and technical support. That is why I can guarantee you that communicating with people other than my culture is not a hindrance for me not to apply for the position. I worked with Microsoft Zune, Sirius XM, AT&T, Time Warner Cable and currently with Tep Wireless. I am driven by an idea of success. I just want to share my achievements from my previous employers. Back in January 2011, from a customer service representative I was promoted as a Retention Specialist where our main goal is to prevent customers in cancelling their subscription. October of the same year I was hired as a Level 2 Technical Support where I handled calls and chats for internet and computer concerns. I am also a Berlitz passer. Hopefully this short message will give you an idea on how I am dedicated to do my job. Thank you.

    $8.89 /hr
    4,815 hours
    5.00
  6. Lauren K.

    Lauren K.

    Professional, Dependable, Driven Administrative Professional

    United States - Tests: 8

    Over the past four years I have continued to grow and learn. I have a strong business background and can learn anything new very quickly. My main goal is to always impress my employers and go above and beyond the requested needs. I'm a perfectionist and a "do'er". I come from a small town which breeds honesty and loyalty. Hire me and you will not be disappointed. A few of my skills: - Fluent written and verbal English skills - Writing has always been one of my talents - Outgoing and willing - Trustworthy - Management Experience - Able to work under pressure - Multitasker - Detail Oriented - Driven, Deliver projects timely - Computer and tech savvy - Some wordpress content experience - Friendly, easy to work with I'm only looking for long-term job opportunities at this time.

    $18.89 /hr
    5,499 hours
    4.95
  7. Elsie E.

    Elsie E.

    Quality Assurance/Management Specialist

    Philippines - Tests: 4 - Portfolio: 1

    For the past 4 years, I worked as a Technical Support Representative supporting customers with their website issues. Do take calls and response to email tickets. Then, I have been promoted as Quality assurance officer. My tasks involves evaluating calls and emails and send feedback to tech support agents. I am also familiar and knowledgeable with MS Office applications. I am interested in data entry jobs, website research and review. I am new to odesk but I am equipped with knowledge gained from my job experience.

    $9.00 /hr
    155 hours
    4.97
  8. Alden B.

    Alden B.

    Quality Assurance,Customer Service,Chat Support

    Philippines - Tests: 4

    During the 7 years of experience in Customer service industry, I have worked my way up from a Customer service Representative to a Quality Manager. I can make reports, Qualitative and Quantitative. Analyze data and provide a solution to reach your goals. I am proficient in English, Microsoft Office, Presentations and many more. I have worked as a Chat support Representative. I was able to handle as many as five live chats at the same time. We were required to respond to customers within a minute. While chatting we also do research so we can accurately answer the question of the customer. This job helped me develop the skill of multitasking and maintaining focus.

    $4.00 /hr
    1,954 hours
    4.53
  9. Debie D.

    Debie D.

    Live Chat, Email and Ticket Support Representative

    Philippines - Tests: 6

    To work efficiently and with good quality is what I aim for every time I am assigned a certain job. I have worked as a Customer Service Representative for more than 5 years including chat support, email response handling, ticket support and as phone representative. I have experience using Zendesk, LiveChat, Olark, WHMCS and Avaya softphone. Throughout my career in customer service, I handled order taking, shipping/status inquiries, cancel and refund requests, retention, website navigation and other related customer needs. I am knowledgeable in MS Office tools (Word, Excel, PowerPoint). I also used Google Docs and Spreadsheets in documenting and filing data. I have studied Information Technology and basic accounting. I have good and fast typing skills, can do multitask and work under pressure. I am willing to enhance and to learn new skills in the process while growing in this chosen field. I will serve full dedication and give best results to my clients.

    $4.44 /hr
    3,247 hours
    4.73
  10. Shelah Mae Bigno

    Shelah Mae Bigno

    An experienced Customer Service Representative

    Philippines - Tests: 6

    I have been in the Business Process Outsource industry as a Customer Service Representative for 7 years. With that experience, I have learned a lot. It helped me developed my English communication skills which I believe is important for you to be able to communicate well especially if you are dealing with other nationalities. It also helped me developed my working attitude. I have learned to give my best when it comes to work. Since you are paid for the job, you should give your best in it. I believe that if you will give your best, you will make yourself happy and fulfilled. Not only for yourself, but it will also make your employer or boss happy for your great job. I'm also flexible when it comes to work. I can work anytime when needed. I'm a fast learner and can work with less supervision. As a Customer Service Representative, I have assisted customers/clients through Phone Support and Chat Support. I've had experienced assisting them with their billing inquiries and technical assistance. I just recently joined as a freelancer to gain more experience in a different field. I am hoping to get more knowledge from the clients I will be working in the future.

    $3.33 /hr
    1,952 hours
    5.00