Experienced Customer Support Specialist
Last active: 26 days ago
Hello, my name is Jacob and I'm a customer service/technical support agent with over a decade of experience in a fast paced/goal oriented environment. I'm a highly motivated self starter with excellent communication skills and a positive mental attitude. Working for a Fortune 500 company for the majority of my career, I have consistently exceeded quotas, won awards, and created extremely satisfied customers in an industry that's both highly competitive and challenging. I have been successful working from my noise free home office, providing phone, chat, and email support for a variety of products, including; life, accident, and health insurance, wireless phone service, broadband internet, credit and investment options, education account management, checking account management, quality assurance, and team leadership. I have the skills necessary to help you provide excellent service from the customers first point of contact.